If you are interested in filtering chlorine and chemicals in your water as well as eliminating the negative effects of hard water without the use of salt then the low maintenance, easy-to-use Pelican Combo Series with UV is your answer.
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Benefits of Whole House Filtration
- Softer skin and hair
- Great tasting coffee and tea
- Better than bottled water from every tap in your home
- Bacterial Static Media - inhibits bacterial growth
- Does NOT waste water
- Easy installation (inside or outside)
- No drain required
- 90-day satisfaction guarantee
- 5 year performance guarantee
- Limited Lifetime Warranty on tank and parts
Benefits of a Water Softener Alternative
- The only water softener alternative certified 99.6% effective
- WQA Gold Seal Certification Body accepted "Water Softener Alternative"
- Zero waste water
- Leaves in beneficial minerals
- Naturally treated water without salt
- Conditioned water without the slippery feel
- Prevents / removes hard water scale from plumbing and appliances
- Proven third party tested water softener alternative
- A water softener alternative saves you money, learn how!
- Great for lawn and gardens; Better drinking water for pets
- Can be installed inside OR outside (If protected from freezing weather)
- Simple installation, system comes ready to install
- Confidence in buying from the leader in water softener alternative systems
- 89% of America has hard water, do you? Click here
The Pelican Combo Series combines the benefits of the Pelican Carbon Series Whole House Water Filter along with the Pelican NaturSoft® Water Softener Alternative to give you better than bottled water quality from every tap. Start enjoying great tasting water, softer skin and hair all while stopping the negative effects of hard water scale build up in it tracks. Additionally the Pelican Combo Series requires virtually no maintenance and does not waste water or use any electricity.
Pelican Water Systems provides the new standard in home filtration and water softener alternative products. Quality, innovation and proven performance are the reasons Pelican Water Systems are enjoyed by so many families across the world. With today's water supply becoming increasingly contaminated with each passing day, conservation of our fresh water supply has never been so important. It's time to see and feel the Pelican Difference for yourself!
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The Ultimate UV Protection
- Destroys 99.9% of Harmful Microorganisms
- E. Coli, Cryptosporidium and Giardias
- Does Not Affect Taste, Color & Odor of Water
- Best Warranty on the Market
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With a UV disinfection system you no longer have to be concerned about waterborne pathogenic organisms causing illness. UV systems kill bacteria, viruses, and other pathogens by preventing them from reproducing. Pelican UV systems are for use on previously treated water as a supplemental treatment for protection against chlorine resistant bacteria including Cysts and Giardia.
"People who like softer skin and hair, choose Pelican!"
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Watch our short video
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| Better than bottled water from every tap |
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| Protect your appliances from limescale |
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| Both tanks wrapped in premium stainless steel |
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Bypass Valve / Fittings
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Money Back Guarantee |
Best Warranty |
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"Installation was easy. Pelican provided me with everything I needed to get the job done!"
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Drinking chlorinated water
The main function of carbon filters is to remove the bad taste and smell from the drinking water. Carbon filters do not require a lot of maintenance, and with proper sediment filter changes and media changes, can provide the best tasting water. With improved taste, the filters also remove odor providing you with fresh tasting drinking water. They provide an excellent value for your money and definitely a better choice then bottled water.
Cooking with chlorinated water
If you've ever cooked pasta in filtered water or made coffee or tea using filtered water you can definitely tell the difference. Chlorine is a chemical that is adsorbed into your foods and make your sauces and hot drinks taste foul. All of the top restaurants, chefs and even coffee houses use filtered water now so they can produce a quality product every time.
Showering with chlorinated water
Just like swimming in a chlorinated pool, showering in chlorinated water affects your skin and hair. Over time the chlorine will dry out your hair, requiring the use of conditioners for your hair and for those with chemically treated hair (colored) you may also bleach out your color. Your skin is an organ whose pores soak up chlorine when showering and vapors from steam. Because your skin does this, it can leave your skin itchy and uncomfortable.
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Our goal is to create excellent products and combine them with great, knowledgeable customer service. Find out what our satisfied customers have to say by reading our customer reviews. Click here!
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"My wife and I purchased the whole house water system in 2009. My neighbors all have water delivered to their homes, when they come to our home they are amazed that we drink the water directly from the sink. In addition, our hot tub is filled with the water and when we had it checked it was perfectly pure and clean. We have the system hooked up through the main line coming into the house so every drop of water runs through the system. We have never had any misgivings about getting the system. In addition, Pelican is always their to help with any questions." |
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Steven K. - Fair Lawn, NJ |
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"All my research for a water purification system lead me to Pelican. I spoke to Patrick on the phone about a dozen times regarding questions about the system and pricing. He also spoke to my plumber twice. Patrick was very honest, helpful and did not pressure me into purchasing the system. I look forward to pure, clean water and no more lugging water bottles!!!" |
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Susan - Pitssburg, PA |
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"First of all, allow me to compliment the Pelican Customer Service team for their outstanding services which I have received every time I've called upon them. We have the whole house water softener alternative combo and have been using now for the last 2 years. What a big difference this unit has made in the way the water feels when taking a shower and drinking it too. We would never again even think of using a salt water softener." |
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Jesse R. - Converse, TX |
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Pelican Water Systems is proud to be a Platinum Sponsor for the Newport Green Home. Located in Corona Del Mar, one of Orange County's most expensive areas in Newport Beach, CA. This is a LEED® for Homes registered project and is aiming for the Platinum Certification. The custom home is a single family residence, approximately 4,211 sq', and is being built for homeowners, Wayne and Shannon. The builders and homeowners chose Pelican Water Systems as a perfect match for their 'go green' initiative. |
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Pelican Water is gracing the pages of Organic Spa Magazine this month with an ad featuring our Whole House Water Filter and Water Softener Alternative combo system. Organic Spa Magazine is on the leading edge of health and wellness, natural beauty and skincare, eco-fashion, green design, organic and artisanal food and drink, travel and much more!
We feel that's a great fit for Pelican Water Systems and look forward to our 'healthy' partnership! |
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Pelican Water's "Premium Filtration System" was recognized as a Healthy Mom & Baby's parent-preferred baby items. It's becoming increasingly more difficult to protect our children from the dangerous chemicals and additives used to 'disinfect' our drinking water. The best investment you can make for the well-being of your family AND your home is to install a Pelican Combo System.
If you are interested in filtering chlorine and chemicals in your water as well as eliminating the negative effects of hard water without the use of salt then the low maintenance, easy-to-use Pelican Combo Series is your answer. |
Please click here if you would like to receive a brochure and dvd containing information about this product.
Note: For your convenience, the videos on this DVD are also available online. If you would like immediate information on the benefits of installing a premium Pelican System, please watch these videos online.
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If you have Multi-Headed Body Sprayers in your shower you may need a high flow system to accommodate the high volume of water needed to operate the shower system. Since the flow rate on each type of system can vary, please contact sales at 1-877-842-1635 or email us to ensure the proper system is sized for your needs
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Disclaimer: The information on this website has not been reviewed by the FDA. Products offered for sale herein are not intended to treat, cure or prevent any disease or health condition. No medical claims are being made or implied.
*Based on 80-100 gallons of water wasted weekly, total electricity usage and purchasing of salt monthly. |
PSE1800 Whole House Filter-Softener with UV 1-3 Bath is rated
4.9 out of
5 by
77.
Rated 5 out of
5
by
Doyle Burrows from
Some problems with install. Am amazed at clearness of water and taste. We have pressure issues, but had them previously. Wish we would have done it sooner. Had to replace some faucets that were previously calcium damaged. Prices were reasonable for what we got. Priced another company and Pelican was very nicely priced. No pressure salesmanship and products arrived timely and in good condition. Pelican employees were very helpful all during the install. Would do business with them if we ever can or need more products. Would recommend to anyone. I just don't know what I am going to do with all my spare time not having to scrub off the deposits of calcium. Thanks Pelican Company.
Date published: 2017-05-02
Rated 5 out of
5
by
Martina from
Delicious Cristal Clear, Soft Water & Amazing...
Delicious Cristal Clear, Soft Water & Amazing...Customer Service! We are VERY impressed of how noticeable the difference in water quality is after the installation of our PSE1800 Whole House Filter-Softener with UV 1-3 Bath! As well are we impressed of the company's customer service quality! We have had a communication problem which they've solved truly pleasant and elegant! The accumulated calcium on tiles and faucets is slowly but noticeably vanishing, it is rejuvenating our house!
Our decision to get this PSE 1800 Whole House filter - Softener with UV 1 - 3 bath System installed, makes us happy and proud every single day!
Thank you so very much to Pelican Water Systems!
Date published: 2018-09-08
Rated 5 out of
5
by
Bobbi from
Saltless Water Softener and Filtration with UV
I am SO in love with my new saltless water softener and whole house water filtration with UV! At my last house I had everything but the UV, but I decided to splurge here and get the UV, and I feel so secure about the benefits, I am so glad I upgraded. I had planned all along to bring my tanks with me when I moved, but the new buyers wanted the system with the house which forced me to buy a new system. I'll never have a salt system again. Pelican is the simple THE best!
Date published: 2018-07-17
Rated 5 out of
5
by
K. Sterling from
Night and day difference in water
I bought this system after our well tested positive for coliform bacteria. I sent Pelican my complete water test and they walked me through how this system would address each of the red flags on the report.
It was relatively straightforward to install, and I had no existing plumbing experience. Between YouTube and several trips to Home Depot, I saved appx $1000 I would've paid out at least to hire someone.
Our water feels much better in the shower, tastes better from the sink and our pressure seems to be up, as well as the dishwasher running smoother now that the calcification is starting to subside.
Date published: 2018-12-12
Rated 5 out of
5
by
Vinay Singhal from
Great Water Filter System
I bought this in August 2018 and completed installation in September 2018. Easy to install if you purchase installation kit. I had to take few stops at Home Depot to purchase few connections to connect it to my Hex Pipe system. I had few issues with UV tank as the inner glass tube was damaged in shipping, but the customer service was excellent and they mailed me another glass sleeves at no additional cost.
The water quality in my township was not good (hard water and sometimes dirty water). After installing the "Whole House Filter-Softener with UV", i can sense the difference, the water does taste better and i don't see hard water residuals. My dog, who has previously refused to drink the municipality water, also loves this clean and sweet drinking water from filter system.
Date published: 2018-10-23
Rated 5 out of
5
by
Seminoleh from
Superior product!
I tried for too many years to salvage the salt system in my home when purchased. This was silly.
For years, I had calcium buildup, clogged pipes, calcium caked shower doors, dishwasher buildup, and two hot water heaters replaced.
Recently I purchased the PSE1800 Whole House Filter-Softener with UV 1-3 Bath, and had professionally installed (recommended, pay no more than $400).
I noticed an immediate change upon using dishwasher the first time after; no calcium buildup and big reduction in calcium inside machine.
The company has rave reviews and I believe the reviews are justified!
Very satisfied with my entire experience with the company and this product! Will post updates.
Date published: 2019-10-05
Rated 5 out of
5
by
PleasedInGA from
Results obvious immediately
When I purchased the system, I was prepared to allow some time to elapse before the benefit became obvious. That was not necessary. Our water tasted better immediately. Further, during my first shower after installation was complete, I noticed a difference in how the soap and shampoo created suds. The water rinsed the suds away better as well. Over time we expect to see a reduction in hard water build up.
Date published: 2018-07-10
Rated 5 out of
5
by
Theo from
Works Great!
We purchased the unit months ago for our well water and had water tests done before and after the installation and the unit performs great. The water test was much better. We only have 2 baths but purchased the larger unit because our 5
children and 8 grandchildren visit often. The water is noticeably softer and the dishes and glasses are spot free. We have extremely hard water and had some chloroform issues due to an old water softener that was hooked up but not in use
and water heater that was 22 yrs old. We replaced the water heater and added the Pelican system and all is great. Water has no odor and is soft and clear.
Date published: 2019-12-04
What are the dimensions of the whole system? I need to figure out if I’ll be able to fit the system in the space I have.
Asked by: Stephanie
Just click on the specs and warranty tab on the product page to get those specs.
Answered by: Pelican Water
Date published: 2020-09-01
Does this combo system also filter out Fluoride?
Asked by: StwnB
No, we recommend adding an RO system to this combo to filter out fluoride.
Answered by: Pelican Water
Date published: 2020-09-01
How long is the filter canisters good for. Is there maintenance that needs to be preformed.
Asked by: Brian33
Please read the specs and warranty tab on the product page for more information on maintenance and replacement times for this system.
Answered by: Pelican Water
Date published: 2020-07-17
Will this filter render spring water commercially potable in North Carolina?
Asked by: Lance
Sorry we do not sell filtration systems for non-potable water.
Answered by: Pelican Water
Date published: 2020-07-13
I have 3 full baths but 2 half baths, would you recommend the system for 1-3 bathrooms or 4-6?
Asked by: bharmon26
We recommend reviewing the flow rate of your fixtures to determine the right system for your needs. The smaller system will do 8 GPM service flow, while the larger system will offer 12 GPM.
Answered by: Pelican Water
Date published: 2020-06-11
I have well water with high iron content. Will this system filter the iron out or do I need additional equipment?
Asked by: David
No this system will not deal with iron alone. Please visit our well water page for the right system to deal with iron: https://www.pelicanwater.com/well-water/
Answered by: Pelican Water
Date published: 2020-06-11
We've purchased land to develop in rural North Carolina. For our future home, what system is best for purifying and/or softening well-water?
Asked by: theskinnyguy
It will depend on the well dug for your water (or if you are on city water). We recommend if you are on well to have your water tested first to determine the best system for your water conditions.
Answered by: Pelican Water
Date published: 2020-02-17
Does this system filter MTBE?
Asked by: htownred66
Although carbon is known to reduce MTBE we recommend first having your water tested to see how much is in your water and then we can determine if you need both a whole house system and drinking system.
Answered by: Pelican Water
Date published: 2020-02-17
The DVGW is an organization that establishes standards and test protocols. It also approves or certifies laboratories to then conduct testing according to those standards and protocols. The same can be said for NSF in the US.
The DVGW is located in Bonn, Germany. It has its own laboratory by the name of TZW located in Karlruhe, Germany. Beyond that, the DVGW has certified some twenty plus privately owned laboratories throughout central Europe who are authorized to conduct certification testing. The same holds true for NSF. It has its own laboratory and those certified by NSF like WQA, UL and Pace Laboratories to name a few.
The DVGW also issues test marks or certifications (i.e. the WQA equivalent of a "Gold Seal") like the "W510" standard. Their internal code for the W510 certification is "9191 - Kalkschutzanlage" (scale protection device). In order to obtain the W510 certification seal or certification mark, the applicant has to pass a total of three test protocols: Efficacy (W512), material safety and structural integrity.
Learn more about DVGW 9191 - Water Devices for Scale Prevention
The DVGW 9191 - Anti-Scale standard uses the worlds strictest guidelines to determine the effectiveness of a system to prevent scale using Worksheet W 510. W510 combines 3 testing requirements that all systems must pass: 1) Structural Integrity, 2) Microbiological Testing (W 270 and KTW tests) and 3) Performance in Scale Prevention (W512). Unlike the NSF acceptable passing level of 50% for performance claims, the DVGW protocol for scale prevention performance (W 512) requires 80% or better to pass. In order to obtain a certification under DW-9191 with test report W 510 you must pass at least 4 separate tests, plus the W 510 requirements. The W510 test simulates over 2 years of normal customer water usage (200,000+ gallons), making it one of the most comprehensive anti-scale standards in the world.
As part of the Pelican NaturSoft® line of products, we submitted one of our anti-scale NaturSoft® system to the DVGW for certification under the DVGW 9191. The 9191 is already the most difficult and all-encompassing test in the world for anti-scale, requiring a minimum of 80% to pass, however we wanted to challenge ourselves even more. The system submitted by Pelican put NaturSoft® into the most challenging test parameters the DVGW could certify and the results speak for themselves. Having passed all 5 requirements of the 9191, Pelican's NaturSoft® system submitted for testing was certified by the worlds highest anti-scale standard with a performance rating of 99.6%. Using the success of the Pelican NaturSoft® system that passed DVGW 9191, Pelican developed a full line of NaturSoft® products providing proven, tested 99.6% scale prevention from small cartridge systems up to high flow light commercial and everything in-between.
The DVGW W 512 standard is the most stringent of its type in the world. In order to be subjected to the most rigorous test protocol possible, sparing no expense, we have commissioned to have our equipment performance not tested in the US , but tested by a DVGW certified laboratory in the home country of the standard itself, Germany. The test aims to simulate real life conditions over an exceptionally long period of time using some extremely challenging natural well water.
| DVGW W 270 & KTW Assessments - Microbiological Testing |
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To protect drinking water from microorganisms on non-metallic materials, the DVGW indicated the necessity for adherence to the requirements set out in the DVGW Code of Practice W 270 "The growth of microorganisms on materials intended for use in drinking water systems - examination and assessment!". DVGW also established KTW Assessments which test all plastic parts, coatings, rubber and lubricants to UBA and BGA guidelines to ensure chemicals are not leeched into your water.
| Why we publish our test data and others do not |
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True in both Europe and the US, a certification is a pass/fail proposition. The certification states that the applicant has passed and fulfilled the requirements of the standard. Individual test results are not published in either jurisdiction. The reason for that is due to the minimum requirement to past those tests. For example, NSF 42 requires at least 50% reduction in chlorine in order to pass performance claims. That means a product claiming certification may only remove 50% at the end of filter life. As a result most companies wont publish their test data, fearing the consumer seeing their low results at end of filter life.
Pelican publishes its test data because we acheived a 99.6% scale prevention, with DVGW, rating during the entire length of the test. No other water softener alternative system has received a certified rating that high.
Note: Just 1/4" of scale build-up can increase heating costs by 40% or more. Observe the scale build up on the untreated side after only 3 days of operation.
IAPMO Research and Testing, Inc. is a product certification body which tests and inspects samples taken from the supplier's stock or from the market or a combination of both to verify compliance to the requirements of applicable codes and standards. This activity is coupled with periodic surveillance of the supplier's factory and warehouses as well as the assessment of the supplier's Quality Assurance System.
The pictures show the heat exchanger with the insulation removed and the core / heating coil freshly pulled. As one can plainly see, there are absolutely no scale deposits on the element or the heat exchanger pipe. On the bottom of the pipe's interior, there is a small amount of a silt-like deposit of the calcium carbonate crystals produced by the NaturSoft® media. The stainless steel surfaces of the heating coil have a slightly dull look which is due to a few micro micron thick haze of 'soft scale' during the process. This deposit is easily wiped off with a cloth or flushed away with a pressure washer . without the need for chemicals of any kind. It is the only evidence of hardness minerals that could be found after one full year of operation.
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Hot water pipe (left)/ heat exchanger core and stainless steel guide to control internal flow (right)
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Heat exchanger and core (left) / Heat exchange core (right)
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Heat exchange core (left) / inside of the heat exchanger housing (right) |
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| Boiler System - Superior Performance Results |
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Pelican Water Systems proudly introduces NaturSoft® media the next generation in hardness control. Years in development and tested in the U.S. under harsh real life conditions the NaturSoft® media exceeded all expectations and delivered amazing results. NaturSoft® media is produced exclusively in the United States by Pelican Water Systems.
The new era of technology has made many advances in water treatment possible in residential as well as commercial applications. NaturSoft® has proven to be very effective in both applications even at high temperatures and hardness levels. The NaturSoft® System represents the superior alternative with respect to dealing with the symptoms of water hardness without resorting to ion exchange (salt or potassium) based systems. The commercial grade media is now available for residential consumers. What you will read in this story is an example of commercial water treatment using NaturSoft® media. This represents an extreme case far beyond any residential demand or application. The boiler/heat exchanger is just a larger version of a residential hot water heater. |
This stainless steel heat exchanger is part of a boiler system in an industrial application. The energy source for the heat exchanger is a steam generator whose steam heats the interior of the stainless steel tubing of the heat exchanger to 338 Fahrenheit resulting in an exterior surface temperature of 266 degrees Fahrenheit. The source water has a temperature of 52 degrees Fahrenheit. It travels through the heat exchanger pipe and is heated to 185 degrees Fahrenheit in seconds. The heated water then is supplied to a 13,000 gallon hot water storage tank that in turn supplies all the hot water requirements for the entire factory. |
The boiler system was newly installed in August of 2002 with raw water treatment consisting of traditional water softeners (Duplex Fleck 2900 24.X72.). The system was operated in this configuration for the first 18 months.
Numerous Softener failures / service problems combined with the substantial operating cost (salt usage approaching $45,000 worth per annum) and industrial discharge issues caused the owner to look for alternatives.
The first attempt was to try and get by without pre-treating the raw water at all; this proved to be disastrous. After only two and a half months the heat exchanger had scaled up to the point where the hot water supply to the plant had been reduced to a trickle. Pulling the heat exchanger for inspection and cleaning proved to be no easy task. The unit had scaled up so completely that it required the use of chains attached to hydraulic presses to force the coil out of its housing. The scale so completely surrounded the core that it visibly consisted of a big lump of limestone in the cylindrical shape of the heat exchanger housing rather than looking at the stainless steel core. It took two days of careful cleaning with phosphoric acid to restore the heat exchanger to a normal operating condition.
Finally in the spring of 2004, a system using the NaturSoft® media was installed (Single tank, in/out in up flow operation. Ever since then, this boiler system has been in continuous service protected by no other water treatment but NaturSoft®. Hot water usage in the plant averages 80,000 gallons per day, 6 days a week, and 50 weeks per year. The water treated has a calcium hardness of 446 ppm (26 grains per gallon) and small traces amounts of iron. For the entire service life to date, there have been no variations or drop in the performance / efficiency of the boiler system.
At the time of these photographs, the boiler had already heated in excess of 80 million gallons of water in its service life. More importantly, the photographs show the heat exchanger after one year of uninterrupted service having heated in excess of 24 million gallons of water since the last annual inspection! This spring (2007) the annual inspections of the boiler were suspended indefinitely. Since the previous two inspections had not yielded any need for cleaning and the system was operating within specifications the owner chose not to bother going forward.
No service problem or failure resulting in down time for the plant, no capacity constraints and zero operating costs. |
Video Page
We invite you to watch the videos below to learn more about your water and how you can benefit from installing a Premium Pelican System in your own home. Pelican Water is the leader in premium whole house water filtration and salt-free systems. In this day and age it now more important than ever to filter your water, protect your pipes and appliances from the negative effects of hard water.
Is your water Safe?
Learn about the problems we are facing today with our limited drinking water supply. Also learn about the Pelican solution for your family. Learn how chlorine and chloramines are absorbed through your skin and into your foods, including how to remove them from your water. Water is one of our most valuable resources and its time to start treating that way.
Salt Water Softeners and Reverse Osmosis
Learn about the affects of salt-based water softeners and how they work. Also learn about Reverse Osmosis (RO) systems and how they work. Many people who have a salt or potassium-based water softener do not realize the damaging effects it can have on our planet and our bodies over a period of time.
Safeguarding your water
Learn about the benefits and advantages of owning the Pelican Combo Series. The EPA says it is up to you to filter your water in your home. Adding a filter to your home is the first line of defense against harmful chemicals and byproducts. The Pelican NaturSoft® system offers a green alternative to water softening that will protect your biggest investment: your home, from hard water limescale and the damaging effects of hard water.
The Pelican Combo System combines the benefits of a 5-micron prefilter, a Carbon Series whole-house water filter and the Pelican NaturSoft® Water Softener Alternative.
| Premium Stainless Steel - Limited Lifetime Warranty |
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The Pelican Premium Water Systems are wrapped in premium stainless steel to ensure long life, durability and unsurpassed quality ... Not to mention they look amazing!
Pelican Premium Carbon Filtration System (tank 1 of 2)
| Premium 4-Stage Whole House Water Filtration System |
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Stage 1
5-Micron Pre-filter System - The sediment pre-filter system reduces sand, silt, sediment and debris in the supplied water down to 5 micron (20 times smaller than a human hair) in size. Routine replacement of this 5-micron sediment filter will increase the effectiveness and protect plumbing and appliances from excess sediment. With average use, each filter is effective for approximately 6-9 months.
Stages 2 & 3
Catalytic Granular Activated Carbon Media (GAC) - Pelican utilizes a high-grade mesh blend of coconut shell based activated carbons in the Pelican Carbon Series Premium Whole House Water Filters. Learn More
These media are designed to filter chlorine, chloramines, pesticides, herbicides, pharmaceuticals, industrial solvents and hundreds of other contaminants that may be present in your water.
Stage 4
Pelican Media Guard - Copper and Zinc Oxidation Media (KDF-55) - We also include a patented bacteriostatic copper-zinc reduction oxidation media for the purpose of preventing and reducing the potential growth of bacteria and algae.
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| Premium Stainless Steel - Lifetime Warranty |
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The Pelican Premium Water Systems are wrapped in premium stainless steel to ensure long life, durability and unsurpassed quality ... Not to mention they look amazing!
The Pelican Carbon Series Whole House Water Filter Systems are specially designed as an Up-Flow System that does not require any special process or instructions for replacing the media. Other Down-Flow Systems on the market do not allow for the media replacement as an option because the homeowner would have to have special knowledge or tools to complete the task. Many water filtration experts agree that down-flow systems often have channeling issues in the media making them less effective in filtering out chemicals in the water because the water is unable to reach the unexpired media.
Channeling is the process where small tunnels form in the media allowing water to flow in the same channel every time. Water always takes the path of least resistance. The Pelican Systems force the water in an Up-Flow direction up from the bottom of the tank in a swirling motion causing the carbon media to swirl. This motion allows the water to have maximum contact with the carbon media resulting in a very effective filtration process without the possibility of channeling. This is found to be the most effective design in whole house water filtration systems.
It is important to understand how the carbon media inside the Pelican Carbon Series Systems works; Adsorption: the process by which matter (chemicals) adheres to the surface areas of a solid adsorbent material (carbon media). In layman's terms the chemicals in your water are adsorbed into the carbon media on contact. The carbon media does not release any chemicals back into your water once they are adsorbed. We offer the replacement media as a more cost effective and environmentally friendly approach. When it comes time to replace the media, you are not throwing away a tank, fittings, or having to try and dispose of a complete system. Not to mention the cost of hiring a plumber to remove the old tank and install the new one.
Some companies are trying to discourage this process and use tactics to scare the consumer into thinking that they must buy a completely new system when the media expires; this is unnecessary and not very cost effective. The media is the fuel for the system (it's like the gas in your car). If you had to replace your car every time you ran out of gas that would be crazy, the same goes for the filtration system. The tanks and fittings are designed for this specific application. The cost of the system does not only include the media inside the tank, it includes many factors: the tank, fittings, media, and labor to build, shipping, advertising, and overhead. The media inside the tank is only part of the cost of a complete system therefore you cannot rate the effectiveness of the media based on the low cost to replace it.
The Pelican Carbon Series Systems use an up-flow design and do not waste any water while filtering and conditioning the water for your entire home. While other systems use a down-flow design requiring them to backwash once or twice a week wasting 100-300 gallons of water each time they backwash. The fact is that we cannot afford to waste one drop of water. Water is one the most important resources we have on earth.
The Pelican Carbon Series Systems eliminates the need for an electronic head for backwashing because of its up-flow design. No moving parts means less maintenance and no service calls for damaged moving parts that render the system unable to filter your water.
Pelican NaturSoft® Water Softener Alternative (tank 2 of 2)
![]() Water is known as the world's universal solvent. Its ability to dissolve rock and sediment has created some of the worlds must stunning sights, like the Grand Canyon. The result of dissolving rock and limestone is the introduction of high concentrations of calcium and magnesium, or 'hard water'.
The amount of calcium and magnesium in the water varies based on the amount needed to balance that water. As that water evaporates the concentration of minerals grows and results in water that forms scale. This is called 'saturation'.
Scale is not a random occurrence. Scale is the result of too much calcium and magnesium ('hard water') being present in your water. The water attempts to balance itself by precipitating out dissolved calcium and magnesium in the form of scale and limestone deposits
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Scale can have an adverse effect on many appliances in the home including the dishwasher, water heater, fridge, sink faucets and shower heads. Scale will clog these items or cause damage to o-rings and valves that result in costly repairs.
In your water heater, heating up the water causes scale to form quicker and can result in your heating element burning out much faster than normal. 'Hardness' that is trying to scale can also interfere with your detergents and form soap scum.
| How "water softeners" deal with "hard water"? |
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"Hard water" problems can be taken care of with a water softener. A water softener is any device, substance or process that when applied will result in any, or all of the following benefits to varying degrees in the areas of scale reduction, improved cleaning / housekeeping and subjective improvements in personal care. Pelican's water softener alternative offers you independent third party performance tested scale prevention, along with improved cleaning and housekeeping benefits while also offering you a reduction in detergent use.
Pelican Natursoft® Water Softener Alternative system reduces hard water scale by taking varying amount of minerals from solution through precipitation as well as reducing the water's surface tension. More importantly, without the use of chemicals, physical water treatment also produces superior scale reduction and even remove existing scale deposits other water treatment methods lack.
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| Physical Water Treatment - The Science Behind it |
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The Natursoft® media has calcium carbonate crystal structures on its surface that will attract excess dissolved hardness and remove it from solution by integrating it into the crystal structures on the media. This results in the crystals on the media surface to grow larger. The movement of water and friction among the individual media granules rubbing against each other will cause fragments of these newly grown crystal structures to be fragmented off the media and released into the passing water.
Those free flowing calcium carbonate crystals then continue to travel through a plumbing system as suspended particles where they perform the same role as the media in the Natursoft® system itself, i.e. acting as seed crystals further buffering the effects of any changes in the scale potential of the water downstream by absorbing excess mineral into their structure and themselves spawning the creation of additional micro crystals.
Learn about the science behind the Natursoft® Softener by Pelican.
PSE 1800 |
System Height: |
49½" |
Tank Width: |
9" |
Max Flow Rate: |
10 GPM |
Connection Size: |
¾" and 1" |
Operating Pressure: |
25-80 PSI |
Operating Temperatures: |
36-120 F |
System Dimensions: |
49½" Height
18" Depth
33" Width |
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PSE 2000 |
System Height: |
59½" |
Tank Width: |
11" |
Max Flow Rate: |
15 GPM |
Connection Size: |
¾" and 1" |
Operating Pressure: |
25-80 PSI |
Operating Temperatures: |
36-120 F |
System Dimensions: |
59½" Height
19" Depth
38" Width |
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Pelican UV Max PUV-7 |
Flow Rate (peak): |
16 GPM |
Control Module (black) with Audible/Visual Lamp Failure Alarm |
Safety Cap |
304 Stainless Steel Water Chamber |
Inlet / Outlet: |
1" |
UV Lamp Power: |
40 Watts |
Max Power Consumption: |
50 Watts |
Warranty on Chamber: |
10 Years |
Warranty on Power Supply: |
3 Years |
| Warranty on Lamp and Sensors: |
1 Year |
| Chamber Dimensions: |
10½" x 4" |
| Lamp Sleeve Dimensions: |
16" |
| Power Supply Dimensions: |
8½" x 6" |
| Standard 110 Electrical Outlet |
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Pelican UV Max PUV-14 |
Flow Rate (peak): |
34 GPM |
Control Module (black) with Audible/Visual Lamp Failure Alarm
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Safety Cap
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304 Stainless Steel Water Chamber
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Inlet / Outlet: |
1" |
UV Lamp Power: |
70 Watts |
Max Power Consumption: |
83 Watts |
Warranty on Chamber: |
10 Years |
Warranty on Power Supply: |
3 Years |
| Warranty on Lamp and Sensors: |
1 Year |
| Chamber Dimensions: |
30" x 4" |
| Lamp Sleeve Dimensions: |
25½" |
| Power Supply Dimensions: |
8½" x 6" |
| Standard 110 Electrical Outlet |
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pH Range: |
7-11 |
Max Hardness: |
75 GPG (1,282 mg/L or ppm) |
Max Iron/Manganese: |
0 mg/L |
Max Hydrogen Sulfide: |
0 mg/L |
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- Sediment pre-filter system with mounting hardware
- Pelican Carbon Series filter preloaded ready to install
- Pelican NaturSoft® system preloaded ready to install
- UV Disinfection System ready to install
- Installation guide
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Pelicans Limited Lifetime Warranty:
Pelican Water ("Pelican") warrants to the end user ("customer") that its tanks (13" and smaller), valves, in/out non-electric heads, bypass's, fittings and housings for POE systems ("Covered Items") will be free from defects in material and workmanship under normal use and service for a limited lifetime of twelve (12) years from the date of original purchase**.
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Limitations and Responsibilities:
Pelican's obligation to the customer under these warranties shall be limited, at Pelican's option, to replacement or repair of Covered Items by these warranties, labor is not covered. These warranties do not cover replacement filter cartridges, elements or lamps. Prior to return or repair of Covered Items, the customer must obtain a return goods authorization number from Pelican by/at and at Pelicans option, return the Covered Items freight prepaid. Any Covered Item repaired or replaced under these warranties will be returned prepaid standard freight to the original point of shipment. Expedited freight options are available at customer expense.
No warranty is made, and is explicitly excluded, with respect to defects or damages due to neglect, misuse, alterations, accident, misapplication, physical damage, or damaged caused by fire, acts of God, or freezing. These warranties apply only to the original registered owner so long as the owner owns/lives in the home in which the unit was originally installed. Customer must register their system with Pelican within 90 days of purchase* in order to obtain a warranty. Warranty will discontinue after the unit is removed from the location where it was originally installed. Warranty begins on the date of delivery of product to the customer. Improper maintenance of system (ie not replacing filters or media, for example) on time will be considered "neglect" and explicitly excluded from the warranty. Installation of any system on water conditions outside of or beyond the recommended specs of any system voids any warranty.
Pelican gives this warranty to the original owner/customer in lieu of all other warranties, express or implied, including without limitation any implied warranties of merchantability or fitness for a particular purpose or treatment of certain water and hereby expressly disclaims all other such warranties. THE WARRANTIES PELICAN GIVES IN THE ABOVE PARAGRAPHS ARE EXCLUSIVE, PELICAN DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR IMPLIED WARRANTY OF WORKMANLIKE PERFORMANCE. Pelican's liability hereunder shall not exceed the cost of the product. Under no circumstances will Pelican be liable for any incidental or consequential damages or for any other loss, damage or expense of any kind, including loss of use, arising in connection with the installation or use or inability to use the Covered Items or any water treatment system the Covered Items are incorporated into. These warranties are governed by the laws of the state of Florida and may change at any time without notice.
*Failure by California and Quebec residents to complete the product registration form does not diminish their warranty rights.
**For all orders placed on or after June 3rd, 2011.
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The Pelican Combo Series is guaranteed to reduce chlorine, and chloramine below minimum detection levels (MDL) for 5 years or 650,885 (PSE1800)/ 1,301,770 (PSE2000) gallons.
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| Q. What is the difference between water spots (evaporative deposits) and hard water scale? |
Hard Water Scale
Hard water scale buildup is mineral deposits that form inside your water heater, pipes, shower heads and icemakers. This scale occurs because the water is over-saturated with hardness minerals causing those minerals to come out of solution and form scale on pipes and heating elements. This scale can reduce water pressure and damage appliances.
Evaporative Mineral Deposits
Any time water is allowed to evaporate on the outside of faucets, shower doors and counter tops, dissolved solids and minerals are left behind. When these solids are left un-cleaned for a length of time they mix with soap and dirt around them to create a hard to remove water spotting deposit. Since the water has already evaporated, the scale formed is no longer related to the water, and adding a salt water softener will not prevent this, because salt softeners leave sodium in the water, which will also leave water spots.
The NaturSoft® Solution
A water softener will not stop water spotting. The Pelican NaturSoft® Water Softener Alternative will help reduce the amount of heavy cleaning you need to do to remove those spots and will eliminate hard water scale in your pipes and appliances. When treated with NaturSoft®, minerals that are left behind on surfaces when the water evaporates do not bond or stick to the surface around them, making cleaning easier. With Hard water scale prevented, the water softener alternative has protected your appliances from damaging hard water.
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| Q. Does the Pelican Combo Series pre-filter system remove COPEPODS from the water? |
Yes. Since COPEPODES range from 30 microns to 50 microns in size, the supplied 5-micron pre-filter will remove the COPEPODS. This method of COPEPODS filtration is approved based on the article found at http:/www.oukosher.org.
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| Q. How easy is it to install the Pelican Combo Series Premium Whole House Water System? |
The Pelican combo will be shipped pre-assembled (the tank comes pre-loaded) and Ready-To-Install which greatly simplifies the installation process and also reduces installation cost and time. Detailed installation instructions and supplied fittings make it easy to understand and install the filter system. Also, you or your plumber may contact our knowledgeable Customer Service Technicians for further assistance during the installation if necessary. 1-877-842-1635
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| Q. What is the cost to maintain the Pelican Combo Series? |
The cost to replace the media for the Pelican Carbon PC600 is currently only $230, on the PC1000 $313 including free shipping. Replacing the carbon media instead of the tank makes the replacement process simple and very cost effective. No replacement is required on the NaturSoft® tank.
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| Q. What is the blue housing installed before the system for? |
Every system Pelican offers comes with a 10" 5 micron sediment filter system. This sediment filter is used to keep sand and sediment away from your system and your home. You will change the filter every 6-9 months, depending on sediment levels. The pre-filter will let you know its time to change it when you notice a slight drop in water pressure meaning the filter is full.
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| Q. Is the Pelican NaturSoft® a water softener? |
Yes, the Pelican NaturSoft® is a water softener alternative. Pelican worked closely with the Water Quality Association (WQA) Gold Seal Certification Body and a team of authorities on water treatment certification to define what a water softener was and help expand education to consumers about the differences between an ion exchange (salt) and T.I.C. (Salt Free) water softeners. Education has always been an important step in Pelican's mission statement.
With all the new technologies being developed for water treatment, its important that your water treatment company help educate the consumer on new technologies and how they benefit you. The Gold Seal Body of the WQA agrees that Pelican's NaturSoft® system is a water softener and with third party testing showing 99.6% hard water scale prevention, Pelican is the only water softener alternative with a proven track record on the market.
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| Q. What makes NaturSoft® different from similar technologies? |
Unlike other systems on the market, the NaturSoft® systems requires only 3 seconds of contact with the water, while the others require 9 seconds or more. The Pelican NaturSoft® is unlike any other system on the market. The NaturSoft® is made in the USA and is sold only by Pelican Water Technologies.
Another benefit of going with Pelican is the lifespan of the NaturSoft® catalytic granules. NaturSoft® catalytic granules have been rigorously tested in the real world, used in the commercial industry, and made to be non-sacrificial, therefore it requires no "rest time", and requires no replacement. Other similar technologies require replacement every 3-5 years at costs of $600-$1,000 and require you not use their systems for 8 hours a day for proper rest!
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| Q. Why does the NaturSoft® handle 75 grains while others only handle 25 grains of hardness? |
The NaturSoft's® catalytic granular surface is 100% active and grows seed crystals on the entire surface. Other similar technologies only have "growth sites" that are active, leaving more than 70% of the surface inactive.
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| Q. If the water hardness is tested after the system is installed will the hardness level be different? |
If the water is tested after the NaturSoft® System is installed the hardness level will remain the same or even test slightly harder due to the existing hard water scale being removed from the plumbing.
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| Q. Do the NaturSoft® Systems have any negative effects on the human body? |
No, if your water supply is safe before it enters the NaturSoft® System it will be safe after the system. NaturSoft® Systems do not add any chemicals to the water therefore there is no harmful effect. NaturSoft® Systems leave in the beneficial minerals that are healthy for the human body.
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| Q. How will the Combo System be shipped? |
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The NaturSoft® Systems are shipped via UPS Ground in the highest quality doubled walled box with side cushions and a custom top piece. No expense has been spared to ensure your system arrives in factory fresh condition.
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Water is known as the world's universal solvent. Its ability to dissolve rock and sediment has created some of the worlds must stunning sights, like the Grand Canyon. The result of dissolving rock and limestone is the introduction of high concentrations of calcium and magnesium, or 'hard water'.
The Natursoft® media has calcium carbonate crystal structures on its surface that will attract excess dissolved hardness and remove it from solution by integrating it into the crystal structures on the media. This results in the crystals on the media surface to grow larger. The movement of water and friction among the individual media granules rubbing against each other will cause fragments of these newly grown crystal structures to be fragmented off the media and released into the passing water.
