If you get red or orange staining (rust color) from your water, you may be interested in our Pelican WF Series Complete Water System to reduce your hard water scale and solve your staining issues with no salt! Please contact customer service at 877-842-1635 for high flow options.

The Pelican Carbon Series Systems use an up-flow design and do not waste any water while filtering and softening/conditioning the water for your entire home. While other systems use a down-flow design requiring them to backwash once or twice a week wasting 100-300 gallons of water each time they backwash. The fact is that we cannot afford to waste one drop of water. Water is one the most important resources we have on earth.

The Pelican Carbon Series Systems eliminates the need for an electronic head for backwashing because of its up-flow design. No moving parts means less maintenance and no service calls for damaged moving parts that render the system unable to filter your water.

Pelicans Limited Lifetime Warranty:
Pelican Water ("Pelican") warrants to the end user ("customer") that its tanks (13" and smaller), valves, in/out non-electric heads, bypass's, fittings and housings for POE systems ("Covered Items") will be free from defects in material and workmanship under normal use and service for a limited lifetime of twelve (12) years from the date of original purchase**.

Pelican 10 Year Limited Warranty:
Pelican Water ("Pelican") warrants to the end user ("customer") that its retention tanks, mineral tanks (14" or larger) ("Covered Items") will be free from defects in material and workmanship under normal use and service for a period of 10 years from the date of original purchase.

Limitations and Responsibilities:
Pelican's obligation to the customer under these warranties shall be limited, at Pelican's option, to replacement or repair of Covered Items by these warranties, labor is not covered. These warranties do not cover replacement filter cartridges, elements or lamps. Prior to return or repair of Covered Items, the customer must obtain a return goods authorization number from Pelican by/at and at Pelicans option, return the Covered Items freight prepaid. Any Covered Item repaired or replaced under these warranties will be returned prepaid standard freight to the original point of shipment. Expedited freight options are available at customer expense.

No warranty is made, and is explicitly excluded, with respect to defects or damages due to neglect, misuse, alterations, accident, misapplication, physical damage, or damaged caused by fire, acts of God, or freezing. These warranties apply only to the original registered owner so long as the owner owns/lives in the home in which the unit was originally installed. Customer must register their system with Pelican within 90 days of purchase* in order to obtain a warranty. Warranty will discontinue after the unit is removed from the location where it was originally installed. Warranty begins on the date of delivery of product to the customer. Improper maintenance of system (ie not replacing filters or media, for example) on time will be considered "neglect" and explicitly excluded from the warranty. Installation of any system on water conditions outside of or beyond the recommended specs of any system voids any warranty.

Pelican gives this warranty to the original owner/customer in lieu of all other warranties, express or implied, including without limitation any implied warranties of merchantability or fitness for a particular purpose or treatment of certain water and hereby expressly disclaims all other such warranties. THE WARRANTIES PELICAN GIVES IN THE ABOVE PARAGRAPHS ARE EXCLUSIVE, PELICAN DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR IMPLIED WARRANTY OF WORKMANLIKE PERFORMANCE. Pelican's liability hereunder shall not exceed the cost of the product. Under no circumstances will Pelican be liable for any incidental or consequential damages or for any other loss, damage or expense of any kind, including loss of use, arising in connection with the installation or use or inability to use the Covered Items or any water treatment system the Covered Items are incorporated into. These warranties are governed by the laws of the state of Florida and may change at any time without notice.

*Failure by California and Quebec residents to complete the product registration form does not diminish their warranty rights. **For all orders placed on or after June 3rd, 2011.