The Pelican NaturSoft® system is a premium, maintenance-free, water softener alternative / conditioner that offers an industry leading limited 10 year warranty on tanks and parts. Other benefits include:

Zero waste water
Leaves in benefical minerals
Does not require electricity to operate
Naturally softened water without salt
Conditioned water without the slippery feel
Prevents / removes hard water scale from plumbing and appliances
Proven third party tested no salt water softener/conditioner
A no salt water softener saves you money, learn how!
Great for lawn and gardens; Better drinking water for pets
Can be installed inside OR outside (If protected from freezing weather)
Simple installation, system comes ready to install
Confidence in buying from the leader in salt free water softener technology
89% of America has hard water, do you? Click here

	Pelican NaturSoft®	Other Water Softeners
Salt Free:	Yes	Uses Salt
Keeps Beneficial Minerals:	Yes	No
Electricity:	No	Yes
Wasted Water:	No	Yes (6,200 Gallons /Yr)*
Monthly Maintenance:	No	Yes (Salt)
Eliminates Slimy Feeling:	Yes	No
Yearly Operating Cost ($)	$0	$566 /Yr*
Requires RO System:	No	Yes
RO Operating Costs:	$0	$100-$200 /Yr.

"People who care about their appliances, choose Pelican!"

Save appliances and use less detergents

Sparkling clean dishes

Water Filter and Water Softener Alternative

Upgrade to a spa-like experience by adding a carbon filter!

If you are interested in a water softener alternative along with whole house filtration you may want to consider the Pelican High-Flow Premium Filter to go along with your water softener.

System Includes

Our premium NaturSoft® Water Softener Alternative come pre-loaded and ship FREE within 24-48 hours of ordering.

Commercial NaturSoft® System
Media Already Installed
Installation Instructions / Owner's Manual
1 1/2" Inlet/Outlet
Prefilter / Mounting Bracket (Model #NS1354 only)

"Installation was easy. Pelican provided me with
everything I needed to get the job done!"

Award Winning Products and Services

Our goal is to create excellent products and combine them with great, knowledgeable customer service. Find out what our satisfied customers have to say by reading our customer reviews. Click here!

"Now in my third week of using the water softener, I am noticing a significant difference in how easy it is to clean the showers and bathroom. I really like the way the water feels when I wash my hands and take showers. so far it is a purchase that I am very happy with."

Jon S. - Peoria, AZ

"We are very happy with our NatureSoft system. We love the fact that we are not adding additional salt into the environment. Our skin and hair look great! And our dishes come out sparkling clean. No more water streaks! In addition, we have discovered that the Pelican Water System company provides great customer service. When it was time to change our filter, we received an email to remind us! When we called Patrick to make sure we were changing the filter correctly, he walked us through it! Thanks Pelican!"

Wendy - Long Beach, CA

"I have had the NS6 for nine months. I have noticed that my kitchen faucet does not have a build-up of crust at the base of the faucet. Also, my grout in the shower stall is gradually losing the build-up of calcium and the true color is coming thru again. I am extremely satisfied with this product."

Donald H. - Denver, NC

Read all reviews!

Accolades

Newport Green Home

Pelican Water Systems is proud to be a Platinum Sponsor for the Newport Green Home. Located in Corona Del Mar, one of Orange County's most expensive areas in Newport Beach, CA. This is a LEED® for Homes registered project and is aiming for the Platinum Certification. The custom home is a single family residence, approximately 4,211 sq', and is being built for homeowners, Wayne and Shannon. The builders and homeowners chose Pelican Water Systems as a perfect match for their 'go green' initiative.

Pelican Water & Organic Spa Magazine

Pelican Water is gracing the pages of Organic Spa Magazine this month with an ad featuring our Whole House Water Filter and Water Softener Alternative combo system. Organic Spa Magazine is on the leading edge of health and wellness, natural beauty and skincare, eco-fashion, green design, organic and artisanal food and drink, travel and much more!

We feel that's a great fit for Pelican Water Systems and look forward to our 'healthy' partnership!

Pelican Combo System Featured in Healthy Mom & Baby Magazine

Pelican Water's "Premium Filtration System" was recognized as a Healthy Mom & Baby's parent-preferred baby items. It's becoming increasingly more difficult to protect our children from the dangerous chemicals and additives used to 'disinfect' our drinking water. The best investment you can make for your the well-being of your family AND your home is install a Pelican Combo System.

If you are interested in filtering chlorine and chemicals in your water as well as eliminating the negative effects of hard water without the use of salt then the low maintenance, easy-to-use Pelican Combo Series is your answer.

Recommendations

If you get red or orange staining (rust color) from your water, you may be interested in our Pelican WF Series Complete Water System to help soften your water and solve your staining issues with no salt! Please contact customer service at 877-842-1635 for high flow options.

Disclaimer: The information on this website has not been reviewed by the FDA. Products offered for sale herein are not intended to treat, cure or prevent any disease or health condition. No medical claims are being made or implied.

*Based on 115-125 gallons of water wasted weekly, total electricity usage and purchasing of salt monthly.

Pelican Customer Reviews: NaturSoft
	Real customer review from verified purchase - Non-compensated feedback.

Sep 10,2015

Online Chat - Customer Service

Pelican has a great staff working their online chat. Jeff K. assisted me in making the right filter purchase for my NS3.

- Manny

Ontario, CA

Sep 06,2015

excellent product and service

I called the bou my whole house water treatment with Steve. He's really helpful and experienced. Five star for Pelican water treatment products and their staff especially Steve Engel.

- mimosa nguyen

las vegas, nevada

Aug 24,2015

retired

the best thing I ever did

- ed

az.

Aug 15,2015

Fantastic!

We love what a difference our new Pelican has made in the water we have here in Arizona. No more spotted glasses and white rings around the dogs water bowl. So far it seems to be an excellent product that will give us many years of service.

- Sheila Clanin

Marana, AZ

Aug 12,2015

Scheduled Replacement

I needed to replace the carbon filter. The instructions provided allowed trouble free replacement. The run-in schedule was as written and allowed the turn around time to be minimized.

- Richard Haug

Tucson, Arizona

Aug 04,2015

Very pleased!

We live in an area with hard water. The Pelican Salt Free NS6 system has been a great option for us. I have no doubt it is preventing continued scale build up. The best evidence is that our dishes now come out of the dishwasher spot free with just regular detergent - we no longer need the lime away - and the inside of the stainless washer is spotless and looks brand new. We replaced our old hot heater at the same time we installed the Pelican filter system. While I can't see in to the unit, I am confident the Pelican salt-free filter is helping prevent the scale build up problems we had with the old water heater. We are very glad we found and choose the Pelican filter. And, we like that the water doesn't feel "slippery" or taste different like it does with salt based systems. Hardware and technology aside, the customer service is what really helped us make the decision. The Rep I worked with took lots of time answering - and reanswering - all my questions. I was skeptical and worried about spending this much on something I didn't really understand. He was terrific and helped me gain the confidence i needed to place the order. Great and patient service the real decider! One last endorsement. Our plumber liked it so much that after our install he ordered one for his house! That made me feel good about my decision too!

- Walker Woods

Mission Hills

Jul 01,2015

Outstanding product

This has met our needs and made life a lot easier no more salt to worry about. Worry free and really has made a difference in our home. Follow the directions about a month after install clean any inline filters to any appliances you may have flush water heater and your good to go. With all this great stuff I've said my only question is will it last as expected promised (lifetime) time will tell sure hope so. 3 months in service.

- Tim Sutkins

Jersey Shore

Jul 01,2015

Outstanding Product

The Softener has exceeded my expectations. Outstanding product. I have never had a softener in this house what a difference.Thank you Pelican! I am sold on the product.

- Dan McMahon

Plattsmouth,Nebraska

Jun 27,2015

Good Product

Installed softener with carbon filter so far very pleased with performance of product its everything Michael said it would do! He is very helpful and knowledgeable of the water systems on the market.

- Scott

STATE COLLEGE

Jun 24,2015

Customer Service

Mark was helpful in getting me the products I needed. He was courteous and listened to my questions, which he was always able to answer.

- James c Ury

Blythedale, MO

Jun 14,2015

Whole Home

Here in South Florida our water is by reverse osmosis and it is hard and high chlorine. After purchasing the Whole home water filter the smell disappeared the taste became better as if it was bottle water and the slimy feeling while showering left. I look at much cheaper systems and even had some Water Guys come out,but after all the reviews, I choose Pelican and I am very happy with the results for the last 4 months. I could have installed the system my self but decided to hire a local plumbing company. good choice and i have great water now.

- asheed abark

PORT SAINT LUCIE,Fl

Jun 06,2015

Great

Jackson was very helpful and knowledgeable

- CA123

Jun 06,2015

Thank You!

I needed to order filters but I wanted to pay with a personal check. Jeff ext 220 was very helpful with my order. He gave me the address I needed to send my payment and provided me with an invoice I could print out and send in. When I had trouble receiving the email he sent me, I called back and he helped me fix the problem I was having. Great employee. Thanks Jeff!

- Mark Hildebrand

Camanche, IA

May 31,2015

good product

We are thus far quite satisfied with our Pelican salt-free water softener in our new home and have spoken favorably to others about it.

- Larry

Nunnenkamp

May 27,2015

Helpful

I would like to thank Michael for his great service. After my original inquiry and explaining we were building and had to wait to order, Michael kept me informed without pressure. He sent an email announcing the recent sale. I had a couple of questions and he answered them via email almost immediately. Great service. I just order the water softener!

- Corinne Beck

Pelican Water Systems NaturSoft Systems are the only third-party tested DW-9191 certified water softener alternative with 99.6% prevention of scale buildup.

About the DVGW

The DVGW is an organization that establishes standards and test protocols. It also approves or certifies laboratories to then conduct testing according to those standards and protocols. The same can be said for NSF in the US.

The DVGW is located in Bonn, Germany. It has its own laboratory by the name of TZW located in Karlruhe, Germany. Beyond that, the DVGW has certified some twenty plus privately owned laboratories throughout central Europe who are authorized to conduct certification testing. The same holds true for NSF. It has its own laboratory and those certified by NSF like WQA, UL and Pace Laboratories to name a few.

The DVGW also issues test marks or certifications (i.e. the WQA equivalent of a "Gold Seal") like the "W510" standard. Their internal code for the W510 certification is "9191 - Kalkschutzanlage" (scale protection device). In order to obtain the W510 certification seal or certification mark, the applicant has to pass a total of three test protocols: Efficacy (W512), material safety and structural integrity.

Learn more about DVGW 9191 - Water Devices for Scale Prevention

Certification Documents

	DVGW DW-9191 Certificate (English) (link opens in new window)
	DVGW W 510 Test Standard (English) (link opens in new window)
	DVGW W 512 Performance Test Results (German) (link opens in new window)

DVGW W 510 Standard

The DVGW 9191 - Anti-Scale standard uses the worlds strictest guidelines to determine the effectiveness of a system to prevent scale using Worksheet W 510. W510 combines 3 testing requirements that all systems must pass: 1) Structural Integrity, 2) Microbiological Testing (W 270 and KTW tests) and 3) Performance in Scale Prevention (W512). Unlike the NSF acceptable passing level of 50% for performance claims, the DVGW protocol for scale prevention performance (W 512) requires 80% or better to pass. In order to obtain a certification under DW-9191 with test report W 510 you must pass at least 4 separate tests, plus the W 510 requirements. The W510 test simulates over 2 years of normal customer water usage (200,000+ gallons), making it one of the most comprehensive anti-scale standards in the world.

As part of the Pelican Natursoft line of products, we submitted one of our anti-scale Natursoft system to the DVGW for certification under the DVGW 9191. The 9191 is already the most difficult and all-encompassing test in the world for anti-scale, requiring a minimum of 80% to pass, however we wanted to challenge ourselves even more. The system submitted by Pelican put Natursoft into the most challenging test parameters the DVGW could certify and the results speak for themselves. Having passed all 5 requirements of the 9191, Pelican's Natursoft system submitted for testing was certified by the worlds highest anti-scale standard with a performance rating of 99.6%. Using the success of the Pelican Natursoft system that passed DVGW 9191, Pelican developed a full line of Natursoft products providing proven, tested 99.6% scale prevention from small cartridge systems up to high flow light commercial and everything in-between.

DVGW W 512 - Performance Testing

The DVGW W 512 standard is the most stringent of its type in the world. In order to be subjected to the most rigorous test protocol possible, sparing no expense, we have commissioned to have our equipment performance not tested in the US , but tested by a DVGW certified laboratory in the home country of the standard itself, Germany. The test aims to simulate real life conditions over an exceptionally long period of time using some extremely challenging natural well water.

DVGW W 270 & KTW Assessments - Microbiological Testing

To protect drinking water from microorganisms on non-metallic materials, the DVGW indicated the necessity for adherence to the requirements set out in the DVGW Code of Practice W 270 "The growth of microorganisms on materials intended for use in drinking water systems - examination and assessment!". DVGW also established KTW Assessments which test all plastic parts, coatings, rubber and lubricants to UBA and BGA guidelines to ensure chemicals are not leeched into your water.

Why we publish our test data and others do not

True in both Europe and the US, a certification is a pass/fail proposition. The certification states that the applicant has passed and fulfilled the requirements of the standard. Individual test results are not published in either jurisdiction. The reason for that is due to the minimum requirement to past those tests. For example, NSF 42 requires at least 50% reduction in chlorine in order to pass performance claims. That means a product claiming certification may only remove 50% at the end of filter life. As a result most companies wont publish their test data, fearing the consumer seeing their low results at end of filter life.

Pelican publishes its test data because we acheived a 99.6% scale prevention, with DVGW, rating during the entire length of the test. No other system has received a certified rating that high.

Note: Just 1/4" of scale build-up can increase heating costs by 40% or more. Observe the scale build up on the untreated side after only 3 days of operation.

Pelican Water Systems NaturSoft Systems are IAPMO Certified to NSF Standard 61 for material safety and tested to NSF 42 for structural integrity only, making them certified in all states.

A water softener is any device, substance or process that when applied will result in any, or all of the following benefits to varying degrees in the areas of scale reduction, improved cleaning / housekeeping and subjective improvements in personal care without the use of sodium/potassium chloride.

About IAPMO Research and Testing (IAPMO)

IAPMO Research and Testing, Inc. is a product certification body which tests and inspects samples taken from the supplier's stock or from the market or a combination of both to verify compliance to the requirements of applicable codes and standards. This activity is coupled with periodic surveillance of the supplier's factory and warehouses as well as the assessment of the supplier's Quality Assurance System.

Boiler System - The photographs

The pictures show the heat exchanger with the insulation removed and the core / heating coil freshly pulled. As one can plainly see, there are absolutely no scale deposits on the element or the heat exchanger pipe. On the bottom of the pipe's interior, there is a small amount of a silt-like deposit of the calcium carbonate crystals produced by the NaturSoft media. The stainless steel surfaces of the heating coil have a slightly dull look which is due to a few micro micron thick haze of 'soft scale' during the process. This deposit is easily wiped off with a cloth or flushed away with a pressure washer . without the need for chemicals of any kind. It is the only evidence of hardness minerals that could be found after one full year of operation.


Hot water pipe (left)/ heat exchanger core and stainless steel guide to control internal flow (right)

Heat exchanger and core (left) / Heat exchange core (right)

Heat exchange core (left) / inside of the heat exchanger housing (right)

Boiler System - Superior Performance Results

Pelican Water Systems proudly introduces NaturSoft media the next generation in hardness control. Years in development and tested in the U.S. under harsh real life conditions the NaturSoft media exceeded all expectations and delivered amazing results. NaturSoft media is produced exclusively in the United States by Pelican Water Systems.

The new era of technology has made many advances in water treatment possible in residential as well as commercial applications. NaturSoft has proven to be very effective in both applications even at high temperatures and hardness levels. The NaturSoft System represents the superior alternative with respect to dealing with the symptoms of water hardness without resorting to ion exchange (salt or potassium) based systems. The commercial grade media is now available for residential consumers. What you will read in this story is an example of commercial water treatment using NaturSoft media. This represents an extreme case far beyond any residential demand or application. The boiler/heat exchanger is just a larger version of a residential hot water heater.

Boiler System - About

This stainless steel heat exchanger is part of a boiler system in an industrial application. The energy source for the heat exchanger is a steam generator whose steam heats the interior of the stainless steel tubing of the heat exchanger to 338 Fahrenheit resulting in an exterior surface temperature of 266 degrees Fahrenheit. The source water has a temperature of 52 degrees Fahrenheit. It travels through the heat exchanger pipe and is heated to 185 degrees Fahrenheit in seconds. The heated water then is supplied to a 13,000 gallon hot water storage tank that in turn supplies all the hot water requirements for the entire factory.

Boiler System - The History

The boiler system was newly installed in August of 2002 with raw water treatment consisting of traditional water softeners (Duplex Fleck 2900 24.X72.). The system was operated in this configuration for the first 18 months.

Numerous Softener failures / service problems combined with the substantial operating cost (salt usage approaching $45,000 worth per annum) and industrial discharge issues caused the owner to look for alternatives.

The first attempt was to try and get by without pre-treating the raw water at all; this proved to be disastrous. After only two and a half months the heat exchanger had scaled up to the point where the hot water supply to the plant had been reduced to a trickle. Pulling the heat exchanger for inspection and cleaning proved to be no easy task. The unit had scaled up so completely that it required the use of chains attached to hydraulic presses to force the coil out of its housing. The scale so completely surrounded the core that it visibly consisted of a big lump of limestone in the cylindrical shape of the heat exchanger housing rather than looking at the stainless steel core. It took two days of careful cleaning with phosphoric acid to restore the heat exchanger to a normal operating condition.

Finally in the spring of 2004, a system using the NaturSoft media was installed (Single tank, in/out in up flow operation. Ever since then, this boiler system has been in continuous service protected by no other water treatment but NaturSoft. Hot water usage in the plant averages 80,000 gallons per day, 6 days a week, and 50 weeks per year. The water treated has a calcium hardness of 446 ppm (26 grains per gallon) and small traces amounts of iron. For the entire service life to date, there have been no variations or drop in the performance / efficiency of the boiler system.

At the time of these photographs, the boiler had already heated in excess of 80 million gallons of water in its service life. More importantly, the photographs show the heat exchanger after one year of uninterrupted service having heated in excess of 24 million gallons of water since the last annual inspection! This spring (2007) the annual inspections of the boiler were suspended indefinitely. Since the previous two inspections had not yielded any need for cleaning and the system was operating within specifications the owner chose not to bother going forward.

No service problem or failure resulting in down time for the plant, no capacity constraints and zero operating costs.

Video Page

We invite you to watch the videos below to learn more about your water and how you can benefit from installing a Premium Pelican System in your own home. Pelican Water is the leader in premium whole house water filtration and salt-free systems. In this day and age it now more important than ever to filter your water, protect your pipes and appliances from the negative effects of hard water.

Premium Whole House Water Filters / Softener Combo

Is your water Safe?

Learn about the problems we are facing today with our limited drinking water supply. Also learn about the Pelican solution for your family. Learn how chlorine and chloramines are absorbed through your skin and into your foods, including how to remove them from your water. Water is one of our most valuable resources and its time to start treating that way.

Salt Water Softeners and Reverse Osmosis

Learn about the affects of salt-based water softeners and how they work. Also learn about Reverse Osmosis (RO) systems and how they work. Many people who have a salt or potassium-based water softener do not realize the damaging effects it can have on our planet and our bodies over a period of time.

Safeguarding your water

Learn about the benefits and advantages of owning the Pelican Combo Series. The EPA says it is up to you to filter your water in your home. Adding a filter to your home is the first line of defense against harmful chemicals and byproducts. The Pelican Natursoft system offers a green alternative to water softening that will protect your biggest investment: your home, from scale and the damaging effects of hard water.

Please watch our other videos to learn more about your water and how you can benefit from installing a Premium Pelican System in your own home. Please watch our videos.

Pelican NaturSoft® Salt Free System - Physical Water Treatment

The NaturSoft® media has calcium carbonate crystal structures on its surface that will attract excess dissolved hardness and remove it from solution by integrating it into the crystal structures on the media. This results in the crystals on the media surface to grow larger. The movement of water and friction among the individual media granules rubbing against each other will cause fragments of these newly grown crystal structures to be fragmented off the media and released into the passing water.

Those free flowing calcium carbonate crystals then continue to travel through a plumbing system as suspended particles where they perform the same role as the media in the NaturSoft® system itself, i.e. acting as seed crystals further buffering the effects of any changes in the scale potential of the water downstream by absorbing excess mineral into their structure and themselves spawning the creation of additional micro crystals.
Learn about the science behind the NaturSoft® Softener by Pelican.

Green Water Softening Technology & Beneficial Minerals

The Pelican NaturSoft® system utilizes the most environmentally friendly water softening technology, eliminating the harmful effects of hard water scale without the use of salt or harmful brine discharge into the environment. Pelican's advanced salt free water softening and conditioning technology leaves the beneficial minerals in your water and keeps the pH balanced. According to a recent World Health Organization (WHO) study on the health risks of drinking chemically softened and/or de-mineralized water, it was concluded that calcium and magnesium are essential minerals for your body.
Read full WHO report.

NaturSoft® water is naturally softened water. That means all the calcium and magnesium minerals are left in your water to maintain the waters pH balance. Minerals are a very important element in the water we drink and the foods we eat.

Calcium

Low dietary calcium intake can lead to osteoporosis. If calcium is not supplied in the diet, it can be withdrawn from the bones. The largest study ever conducted on calcium and kidney stones, published in the New England Journal of Medicine in 1993, and another published in 1997, showed that daily calcium intake above 850 mg was associated with decreased incidence of symptomatic kidney stones. Another benefit of leaving the calcium minerals in your water.

Magnesium

Magnesium is an essential mineral that mitochondria (the tiny power generators in your cells) require to help your body produce energy. Most of us don't get enough magnesium because two common dietary habits leach magnesium from our bodies: too much dairy and too much salt. Thus another benefit of using a water softener alternative.

Installation Diagrams and Guides

Diagrams / Owners Manual

	1354 NaturSoft Owner's Manual (link opens in new window)
	1465 - 2472 NaturSoft Owner's Manual (link opens in new window)

NS1354 - NaturSoft High-Flow Water Softener Alternative
Model Number:	NS1354
Type:	Tank
Flow Rate:	25 GPM
Inlet / Outlet:	1 1/2"
Prefilter Included:	4.5" x 20"
Tank Size:	58" x 13" (including head)
Installation Footprint:	58" x 25" (including prefilter)

NS1465 - NaturSoft High-Flow Water Softener Alternative
Model Number:	NS1465
Type:	Tank
Flow Rate:	40 GPM
Inlet / Outlet:	1 1/2"
Prefilter:	Optional
Tank Size:	70" x 15"

NS1665 - NaturSoft High-Flow Water Softener Alternative
Model Number:	NS1665
Type:	Tank
Flow Rate:	55 GPM
Inlet / Outlet:	1 1/2"
Prefilter:	Optional
Tank Size:	70" x 17"

NS1865 - NaturSoft High-Flow Water Softener Alternative
Model Number:	NS1865
Type:	Tank
Flow Rate:	70 GPM
Inlet / Outlet:	1 1/2"
Prefilter:	Optional
Tank Size:	70" x 19"

NS2472 - NaturSoft High-Flow Water Softener Alternative
Model Number:	NS2472
Type:	Tank
Flow Rate:	120 GPM
Inlet / Outlet:	1 1/2"
Prefilter:	Optional
Tank Size:	77" x 25"

Water Quality Guidelines & Operating Specs

Operating Temp:	36-120 F
Operating Pressure:	25-80 pSI
pH Range:	7-11
Hardness Range:	Up to 75 GPG (1,282 mg/L)
Max Copper:	< 1.3 mg/L
Max Phosphates:	< 1.0 mg/L
Max Hydrogen Sulfide:	None
Max Iron:	0.00 mg/L
Max Manganese:	0.00 mg/L

System Includes

Sediment pre-filter system with mounting hardware (model #NS1354 only)
Pelican NaturSoft® system preloaded ready to install
Fittings (1 1/2”)
Installation guide / Manual

Manufacturer's Warranty Information

Pelicans Limited Lifetime Warranty:
Pelican Water ("Pelican") warrants to the end user ("customer") that its tanks (13" and smaller), valves, in/out non-electric heads, bypass's, fittings and housings for POE systems ("Covered Items") will be free from defects in material and workmanship under normal use and service for a limited lifetime of twelve (12) years from the date of original purchase**.

Pelican 10 Year Limited Warranty:
Pelican Water ("Pelican") warrants to the end user ("customer") that its retention tanks, mineral tanks (14" or larger) ("Covered Items") will be free from defects in material and workmanship under normal use and service for a period of 10 years from the date of original purchase.

Limitations and Responsibilities:
Pelican's obligation to the customer under these warranties shall be limited, at Pelican's option, to replacement or repair of Covered Items by these warranties, labor is not covered. These warranties do not cover replacement filter cartridges, elements or lamps. Prior to return or repair of Covered Items, the customer must obtain a return goods authorization number from Pelican by/at and at Pelicans option, return the Covered Items freight prepaid. Any Covered Item repaired or replaced under these warranties will be returned prepaid standard freight to the original point of shipment. Expedited freight options are available at customer expense.

No warranty is made, and is explicitly excluded, with respect to defects or damages due to neglect, misuse, alterations, accident, misapplication, physical damage, or damaged caused by fire, acts of God, or freezing. These warranties apply only to the original registered owner so long as the owner owns/lives in the home in which the unit was originally installed. Customer must register their system with Pelican within 90 days of purchase* in order to obtain a warranty. Warranty will discontinue after the unit is removed from the location where it was originally installed. Warranty begins on the date of delivery of product to the customer. Improper maintenance of system (ie not replacing filters or media, for example) on time will be considered "neglect" and explicitly excluded from the warranty. Installation of any system on water conditions outside of or beyond the recommended specs of any system voids any warranty.

Pelican gives this warranty to the original owner/customer in lieu of all other warranties, express or implied, including without limitation any implied warranties of merchantability or fitness for a particular purpose or treatment of certain water and hereby expressly disclaims all other such warranties. THE WARRANTIES PELICAN GIVES IN THE ABOVE PARAGRAPHS ARE EXCLUSIVE, PELICAN DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR IMPLIED WARRANTY OF WORKMANLIKE PERFORMANCE. Pelican's liability hereunder shall not exceed the cost of the product. Under no circumstances will Pelican be liable for any incidental or consequential damages or for any other loss, damage or expense of any kind, including loss of use, arising in connection with the installation or use or inability to use the Covered Items or any water treatment system the Covered Items are incorporated into. These warranties are governed by the laws of the state of Florida and may change at any time without notice.

*Failure by California and Quebec residents to complete the product registration form does not diminish their warranty rights. **For all orders placed on or after June 3rd, 2011.

Frequently Asked Questions

Q. Does the NaturSoft filter out chlorine and chemicals from my water?

No, the Pelican NaturSoft is a water softener alternative/conditioning system. Its sole purpose is to deal with the hardness in your water and not the contaminants. If you are interested in filtering chlorine and other chemicals from your water, you may want to consider the Pelican Whole House Water Filter and Softening Combo.

Q. What makes NaturSoft different from similar technologies?

Unlike other systems on the market, the NaturSoft systems requires only 3 seconds of contact with the water, while the others require 9 seconds or more. The Pelican NaturSoft is unlike any other system on the market. The NaturSoft is made in the USA and is sold only by Pelican Water Systems.

Another benefit of going with Pelican is the lifespan of the NaturSoft catalytic granules. NaturSoft catalytic granules have been rigorously tested in the real world, used in the commercial industry, and made to be non-sacrificial, therefore it requires no "rest time", and requires no replacement. Other similar technologies require replacement every 3-5 years at costs of $600-$1,000 and require you not use their systems for 8 hours a day for proper rest!

Q. If the water hardness is tested after the system is installed will the hardness level be different?

If the water is tested after the NaturSoft System is installed the hardness level will not be reduced. The NaturSoft system uses a no salt technology called T.I.C. which prevents hard water minerals from creating scale, while still leaving those benefical minerals in your water. The result is water that is balanced. Because a hard water test only checks for the amount of calcium in the water, and not if it will scale, the strip may still show hard, but the NaturSoft® is still protecting your appliances and your home with treated water.

Q. What is the difference between water spots (evaporative deposits) and hard water scale?

Hard Water Scale

Hard water scale buildup is mineral deposits that form inside your water heater, pipes, shower heads and icemakers. This scale occurs because the water is over-saturated with hardness minerals causing those minerals to come out of solution and form scale on pipes and heating elements. This scale can reduce water pressure and damage appliances.

Evaporative Mineral Deposits

Any time water is allowed to evaporate on the outside of faucets, shower doors and counter tops, dissolved solids and minerals are left behind. When these solids are left un-cleaned for a length of time they mix with soap and dirt around them to create a hard to remove water spotting deposit. Since the water has already evaporated, the scale formed is no longer related to the water, and adding a salt water softener will not prevent this, because salt softeners leave sodium in the water, which will also leave water spots.

The NaturSoft Solution

A water softener will not stop water spotting. The Pelican Natursoft Water Softener Alternative will help reduce the amount of heavy cleaning you need to do to remove those spots and will eliminate hard water scale in your pipes and appliances. When treated with NaturSoft, minerals that are left behind on surfaces when the water evaporates do not bond or stick to the surface around them, making cleaning easier. With Hard water scale prevented , the salt water softener has protected your appliances from damaging hard water.

Q. How will the NaturSoft System be shipped?

The NaturSoft Systems are shipped via UPS Freight within 24-48 hours in the highest quality doubled walled box with side cushions and a custom top piece. No expense has been spared to ensure your system arrives in factory fresh condition.

Model #:	NS1354
Suggested Retail Price	~~$5,896.00~~
SALE PRICE	~~$2,948.00~~ $2,505.80*
Connection Size	1 1/2"
Service Flow Rate	25 GPM
Peak Flow Rate	40 GPM
Prefilter	4.5" x 20"

Model #:	NS1465
Suggested Retail Price	~~$8,254.00~~
SALE PRICE	~~$4,127.00~~ $3,507.95*
Connection Size	1 1/2"
Service Flow Rate	40 GPM
Peak Flow Rate	60 GPM
Prefilter	-

Model #:	NS1665
Suggested Retail Price	~~$10,072.00~~
SALE PRICE	~~$5,036.00~~ $4,280.60*
Connection Size	1 1/2"
Service Flow Rate	55 GPM
Peak Flow Rate	75 GPM
Prefilter	-

Model #:	NS1865
Suggested Retail Price	~~$12,500.00~~
SALE PRICE	~~$6,250.00~~ $5,312.50*
Connection Size	1 1/2"
Service Flow Rate	70 GPM
Peak Flow Rate	90 GPM
Prefilter	-

Model #:	NS2472
Suggested Retail Price	~~$19,412.00~~
SALE PRICE	~~$9,706.00~~ $8,250.10*
Connection Size	1 1/2"
Service Flow Rate	120 GPM
Peak Flow Rate	155 GPM
Prefilter	-

Pelican NaturSoft® High-Flow & Estate Home Salt Free Water Softeners

Pelican NaturSoft® High-Flow & Estate Home
Water Softener Alternatives

NS1354 - NaturSoft High-Flow Water Softener Alternative

NS1465 - NaturSoft High-Flow Water Softener Alternative

NS1665 - NaturSoft High-Flow Water Softener Alternative

NS1865 - NaturSoft High-Flow Water Softener Alternative

NS2472 - NaturSoft High-Flow Water Softener Alternative

Hard Water Scale

Evaporative Mineral Deposits

The NaturSoft Solution

There is no such thing as a silly question!

Our Products

Payment Options

Certification

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Pelican NaturSoft® High-Flow & Estate Home Salt Free Water Softeners

Pelican NaturSoft® High-Flow & Estate Home Water Softener Alternatives

NS1354 - NaturSoft High-Flow Water Softener Alternative

NS1465 - NaturSoft High-Flow Water Softener Alternative

NS1665 - NaturSoft High-Flow Water Softener Alternative

NS1865 - NaturSoft High-Flow Water Softener Alternative

NS2472 - NaturSoft High-Flow Water Softener Alternative

Hard Water Scale

Evaporative Mineral Deposits

The NaturSoft Solution

There is no such thing as a silly question!

Our Products

Payment Options

Certification

Download OurMobile App

More Info

Connect

Pelican NaturSoft® High-Flow & Estate Home
Water Softener Alternatives

Download Our
Mobile App