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Viqua has led the development of water treatment solutions using environmentally friendly ultraviolet (UV) light. Viqua has the largest installed base of UV systems in operation on the planet, and many of their innovations define the industry standards for safeguarding your water from the damaging effects of microbial and chemical contamination.
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Watch our short video |
- Does not affect taste, color or odor of the water
- Capable of destroying 99.9% of harmful microorganisms including: E. coli, Cryptosporidium and Giardia
- 10-50 GPM peak flow
- Easy to maintain
- UV lamp now lasts 2 years! Twice as long as any other UV system.
- Safer disinfection process without the use of harmful chemicals
- No disinfection by-products
- Fast acting!
- Effective against a broader range of organisms than chlorine
- Best warranty on the market
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For more information, please click on the images below: |
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- UV Intensity Monitor w/ CoolTouch Kit
The UV sensor is designed to detect a change in the UVT (Ultra Violet Transmittance) in the water. This will help make sure the UV is providing the necessary UV dose to inactivate the bacteria in the water.Note: If the UVT of the water falls below 75% that will send the system into alarm and "tripping" the solenoid valve stopping the flow of water to the house.
The Cool Touch fan significantly reduces the water temperature without wasting any water. This will help reduce alarms for water "over heating" and triggering the sensor. Recommend in situations where water is not being used on a regular basis.
 Lamp Age Display and Alert- Digital Diagnostic Display
- Alarm Reset Button
- Electropolished Exterior
- Dynamic Flow Restrictor
- NSF Certification
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UV light penetrates and permanently alters the DNA of the microorganisms in a process called thymine dimerization. The microorganisms are inactivated and rendered unable to reproduce or infect. Analogy: a broken zipper.
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Disclaimer: The information on this website has not been reviewed by the FDA. Products offered for sale herein are not intended to treat, cure or prevent any disease or health condition. No medical claims are being made or implied. |
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Pelican Customer Reviews: All Products
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Real customer review from verified purchase - Non-compensated feedback. |
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Very pleased!
I've been using the Pelican Shower Filter for about a week now, and I can clearly see, feel and smell the difference. My skin and hair is softer, feels much less dry. Great pressure from the shower head when I use very gentle running water for the shower!!! I was so surprised! Also, you can easily switch it between 2 and 2.5 gallons per minute, so you have even more control over how much water you use! I installed it easily. Happy as can be, as the water in my apartment comes from a lake near a nuclear power center, and this filter actually makes a difference. I've tried others but none were this noticeable of a difference.
- Lynda
Ontario, Canada
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easy, fast and great price
i had great experience and very pleasent costumer service
- Veronica Bland
Escondido
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Amazing!
Purchased Jan. 2011. The water in our town is hyperchlorinated. This system produces the most wonderful water for drinking, bathing and household use. Our friends are surprised when they drink it. Reordering supplies is simple and delivery is fast. The simple instructions make the system easy to maintain.
- Pamela Wunderlich
Hamilton, Al
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Great Water Texture
Water texture is awesome using Pelican Softeners for Well Water... Recommend you use flex piping vs PVC... You can save up to an hour installing the system especially in tight spaces.
- Vince
Edmond OKC
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Whole house system
Discussing water test and determining which system needed went very smooth , purchase was simple and delivery timely . Installation was straight forward . System works as detailed . Total experience was very good . Thank you Jim
- Edward James Radin
Mainesburg,Pa
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AWESOME
I love my Pelican Combo Series! In the five years that I've had my water system , I have never tasted or smelled chlorine in my water. My skin is soft and never dry or itchy. I would recommend this water system to anyone wanting to improve their water!
- Simone Borges
Boca Raton Florida
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Best Water in TOWN
We have very poor quality of water in our part of Ohio. After having several National Brand name water firms test the water and give quotes I started studying how to improve our water. PELICAN was and is the answer. The most cost affective,easy to maintain system available. It was very easy to install. If you need to have a plumber do the install it should not be too costly.
My neighbors cost fill the water jugs at my house. Our appliances work better, clothes cleaner, bathing is better and the taste is better then bottled H2O...
IF YOU WANT THE BEST IT PELICAN !
- Bill Deal
Canfield, Ohio
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The Works
We needed the works, Sulfur removal system, Sediment filter, Carbon filter, and Salt-Free softener; we purchased the UV Disinfectant sytem too. We have great clean fresh water at our house and the barn. We are quite happy with the system and we are sure our water is safe to drink.
- Donald Smith
Anacortes, Washington
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Excellent Product and Service
I have called Pelican a couple of times and always get a representative who has knowledge about products, services, and processes. Always a great experience. Also, the product is the best out there! My extended family has the PC 600 and PC 1000 and I just referred a friend who purchased one a couple of weeks ago. Keep up the great work!
- Robert Ciarelli
Port Orchard, WA
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Clean Water
Love,Love this whole house water system.Clean water everywhere shower,drinking,cooking.We are in an area that is rebuilding from the Super Storm Sandy already change the filter 2x in a short time it was so dirty both times due to storm and rebuilding in the area this filter system is a must have,I feel sorry for the people in my area drinking dirty water and they don't even know it.This company has amazing service. I would highly recommend them!!!
- Tracy McEachern
Breezy Point
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Excellent Product
I purchased the carbon filter and water softener combo for my new home in May of 2015. It's been a great investment. The water is clean and softer and I've had no loss of water pressure at all. I started shopping these systems back in late 2014 and had numerous discussions with Matt who kept in touch and didn't pressure me at all. Once I closed on my house, I bought it and had a local plumber install it. I am very pleased with it and would recommend this product to anyone!
Thank you very much Matt!!!
- Jim
Tomball, Tx
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Great Purchase
I purchased the Pelican Shower Filter on line and in a few short days I received it. The installation was very simple and took about 5 minutes or less to install. Both my wife and I noticed a difference after the first shower. My wife commented that her hair was softer and I noticed that my skin felt and looked better.
- Michael Kelly
Cape Coral, Florida
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Media replacement assistance
I was in the process of replacing my carbon media on a Sunday. And I noticed that the paper instructions that were included did not correspond with the verbiage and the figure #5. So I called customer service on Sunday and they were available. The agent that I talked to was extremely nice, professional and very helpful. So far, so good... A suggestion would be to have a You tube video available on their website for future instructions.
- John Koziol
Collegeville, PA
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Online Chat - Customer Service
Pelican has a great staff working their online chat. Jeff K. assisted me in making the right filter purchase for my NS3.
- Manny
Ontario, CA
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Outstanding Service!
I originally inquired by phone and got professional service in helping me order the exact filters I needed/wanted. After placing the order for the filters (4). they came in short order. I installed the new filtering system and they work like a charm. I'm glad to find a company that represents a true product and a product that does what it is supposed to do. I highly this company and the products they sell
- Edwin D. Rogers
Moncks Corner, SC
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Video Page
We invite you to watch the videos below to learn more about your water and how you can benefit from installing a Premium Pelican System in your own home. Pelican Water is the leader in premium whole house water filtration and salt-free systems. In this day and age it now more important than ever to filter your water, protect your pipes and appliances from the negative effects of hard water.
Is your water Safe?
Learn about the problems we are facing today with our limited drinking water supply. Also learn about the Pelican solution for your family. Learn how chlorine and chloramines are absorbed through your skin and into your foods, including how to remove them from your water. Water is one of our most valuable resources and its time to start treating that way.
Salt Water Softeners and Reverse Osmosis
Learn about the affects of salt-based water softeners and how they work. Also learn about Reverse Osmosis (RO) systems and how they work. Many people who have a salt or potassium-based water softener do not realize the damaging effects it can have on our planet and our bodies over a period of time.
Safeguarding your water
Learn about the benefits and advantages of owning the Pelican Combo Series. The EPA says it is up to you to filter your water in your home. Adding a filter to your home is the first line of defense against harmful chemicals and byproducts. The Pelican NaturSoft® system offers a green alternative to water softening that will protect your biggest investment: your home, from hard water limescale and the damaging effects of hard water.
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| National Sanitation Foundation (NSF) Certification |
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| Q. What does the Pro model have that the Max or Plus models do not? |
When you purchase a Pro model UV system, you are getting the same great UV disinfection the normal model has, but with added peace of mind and security. All Plus models include the lamp-age display and alarm system w/reset button. They also include a UV intensity monitor, which is used to keep a close eye on the amount of UV you are getting into your water.
The UV Intensity Monitor is required in some states when installing a UV (contact your water company or building inspector) and will ensure that you are getting proper disinfection. If the UV intensity begins to drop, then you know its time to clean the sleeve or replace the lamp. Another added safety feature is NSF certification that this UV system will guarantee you proper UV disinfection by use of a flow restrictor preventing you from pushing too much water through the system. This NSF certification will ensure the required 40m/J level of UV for complete disinfection of your water. CoolTouch may be required for your installation.
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| Q. What is a CoolTouch and why would I need it? |
A CoolTouch system is needed for all UV systems that have UV intensity monitors where water is not in use 24/7. The CoolTouch will move water through the UV chamber to reduce the temperature of the water. If the water is allowed to get too warm, the UV intensity monitor will show that the UV intensity is too low and set off an alarm. This CoolTouch helps to prevent that alarm from going off and also keeps the water cool inside the chamber. Since the UV lamp is always on, if water is not in use all the time, adding this is a requirement.
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| Q. Is there a lot of maintenance required with a UV system? |
All you have to do is periodically clean the lamp sleeve and replace your lamp once every 2 years - simple processes you can complete in minutes. For ease of handling the lamp and protective quartz sleeve are designed as one component, but can be replaced separately. No tools are required for maintenance.
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| Q. What type of warranty does the Viqua UV Max Systems come with? |
The Viqua UV Max comes with a full five year warranty against manufacturer's defects on the power supply ; a ten year guarantee on the water chamber; and a one year warranty on lamps and UV intensity monitors.
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| Q. Why is it recommend to pre-treat the water before installing a Viqua UV Max System? |
A 5-micron sediment pre-filter is recommend to remove dirt and debris. The reason for this pretreatment is the quality of the water can not only affect the dosage of UV disinfection the system provides, it may also cause premature "sleeve fouling" which will require the sleeve to be cleaned more often, and may also damage the UV sleeve.
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| Q. What is a CoolTouch Kit? |
The Cool Touch kit is a feature that will release hot water from the UV chamber before the water inside the chamber reaches a temperature in which the UV Intensity Alarm is tripped. This Kit is required for models that include a UV Intensity Monitor.
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| Q. What makes the Viqua UV Max light more effective than other on the market? |
The UV light is generated from a low-pressure, high-output lamp new to the residential and commercial UV market. These lamps provide a higher intensity of UV light making it possible to treat a given volume of water with smaller, more efficient units.
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General (All Models) |
Maximum Operating Pressure |
100 PSI (689 kPa) |
Minimum Operating Pressure |
4 PSI (27.5 kPa) |
Maximum Ambient Air Temperature |
104 F (50 C) |
Minimum Ambient Air Temperature |
32 F (0 C) |
Maximum Humidity |
100% |
Maximum Hardness |
120 PPM (7 Grains Per Gallon) |
Maximum Iron |
0.3 PPM |
| Minimum UVT |
75% |
| Installation |
Vertical ONLY |
| Other: |
| Chamber Material |
316L SST |
| Rated Service Life of Lamp |
2 Years |
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Pro Series |
Plus Series |
Basic Series |
Color-Coded Plug and Play Connections |
Yes |
Yes |
Yes |
| Sensor With Diagnostic Test |
Yes |
Yes |
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| CoolTouch Fan |
Yes |
Yes |
Yes |
| Dynamic Flow Restrictor |
Yes (not Pro50) |
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| Communications Ports (two, RJ45) |
Yes |
Yes |
Yes |
| COMMcenter Control Package |
Optional |
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| Solenoid Valve |
Optional |
Optional |
Optional |
Controls |
| Audible Alarm Mute Button |
Yes |
Yes |
Yes |
| New Lamp Button |
Yes |
Yes |
Yes |
| Lamp Age Indicator |
Yes |
Yes |
Yes |
| Lamp Operation Indicator |
Yes |
Yes |
Yes |
| Power Supply Operation Indicator |
Yes |
Yes |
Yes |
| Solenoid Operation Indicator |
Yes |
Yes |
Yes |
| Fan Operation Indicator |
Yes |
Yes |
Yes |
| Sensor Reading Indicator |
Yes |
Yes |
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| Certifications |
NSF/ANSI Certification
(Pro10, 20, 30 models only) |
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USEPA UVDGM 2006
(Pro 50 model only) |
Yes |
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| Other Certifications |
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Pro10 |
Pro20 |
Pro30 |
Pro50* |
Flow Rates
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| Rated flow dose of 40 mJ/cm2 |
10 GPM
(38 LPM) |
20 GPM
(76 LPM) |
30 GPM
(114 LPM) |
50 GPM
(189 LPM) |
| Electrical |
| Voltage |
100-240V
50-60Hz |
100-240V
50-60Hz |
100-240V
50-60Hz |
100-240V
50-60Hz |
| Max. Current |
1.2 Amp |
1.6 Amp |
2.4 Amp |
2.4 Amp |
| Max Power Consumption |
120 Watts |
160 Watts |
230 Watts |
230 Watts |
| Lamp Power |
100 Watts |
140 Watts |
200 Watts |
200 Watts |
| Port Size |
| Inlet/Outlet |
Combo
1 1/4" NPT,
1" FNPT |
Combo
1 1/4" NPT,
1" FNPT |
Combo
1 1/4" NPT,
1" FNPT |
2" MNPT |
| Lamp Life |
2 Years |
2 Years |
2 Years |
2 Years |
| * Flow rates shown are at 85% UVT |
The Viqua™ Pro Series comes with a full 5-year warranty against manufacturer's defects on the power supply ; a 10-year guarantee on the UV chamber; and a 1-year warranty on lamps and UV intensity monitors.
Note: Manufacturer's warranty and performance guarantees do not cover acts of God, misuse or abuse. All products must be used in accordance to the specific application. All warranties and performance guarantees are valid to the original purchases and purchaser's delivery location. Labor and/or cost of damage due to misuse or defective items are the responsibility of the purchaser. If you have not had a water test done before purchasing a system, a certified water test may be required for any warranty claims. Should your water test show contaminants unknown at the time of purchase or unknown to Pelican, this may void your warranty. Please contact your authorized Pelican Dealer for further details. Enviro Water Solutions, Inc. or its Authorized Dealers will not be liable for any circumstance for consequential or incidental damages. It is the purchaser's responsibility to ensure that the equipment is installed in compliance with all applicable building codes.
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