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The Water Quality App You Didn’t Know You Need


Since 2007, Pelican Water has dedicated itself to producing cutting-edge water filtration and salt-free water softening systems while providing the highest level of customer service. Our commitment to environmentally friendly water systems allows our customers to go green while enjoying clean, tasty water.

The recent release of the Pelican Water Mobile app for iOS and Android helps you get the most out of your Pelican Water filters and water softeners while providing a simple, intuitive way to order replacement filters and other media.

water quality mobile app

Why an App?

With the options of ordering through our website or by phone already in place, why put the time and effort into creating an app? The answer lies in how you, as a consumer, interact with us online.

According to the Mary Meeker report, Americans spend over three hours a day using mobile devices to access the internet, while only spending 2.2 hours using desktops. People are also using apps more: 178 billion apps were downloaded in 2017, with a projected 205 billion more expected to be downloaded by the end of 2019.

For our customer base, an app just makes sense. With a mobile device in hand, you can order replacement products, check technical specifications, and get help from our customer service department right next to your water system, right when you need it.

Easy Ordering

The Pelican Mobile app offers a simple alternative to ordering product from our website or by phone. Simply browse the app for the products you want and pay for them through Apple Pay, Google Pay, or PayPal.

When life gets busy, it’s easy to forget to order replacement water filters. Use the Pelican Water Mobile app to set reminders, so you can focus on more important things.

Customizing Water Quality

We designed the Pelican Water Mobile app to be much more than an easy way to order water system products. Our goal was an app that combined customer service, mobile ordering, product maintenance, and practical water quality tools in one convenient location. We’re happy to say we succeeded.

Set your location on the app and you’ll receive customized water quality alert notifications, including important boil water advisories and reports of high contaminant levels. You’ll also gain access to healthy lifestyle tips to improve both water quality and the efficiency of your Pelican Water system.

The app supports Family Sharing; up to six family members can use the same app account, and everyone registered will receive important water quality updates.

Real-Time Assistance

Need to consult your water filtration or salt-free water softening system’s manual? The Pelican Water Mobile app communicates with your system using NFC technology, giving you quick access to system manuals, technical specifications, FAQs, and DIY videos. If you need more assistance, use the app to chat with one of Pelican Waters customer representatives in real time.

The Pelican Water Mobile app also notifies you of exciting new product launches and unique promotional offers, basing its recommendations on your region, water quality, and past purchases. The result is a tailored user experience designed to help you get the most out of your Pelican Water system while monitoring local water conditions for potential problems. The Pelican Water Mobile app is free to download–get it today on the Google Play Store and the iOS App Store.

Pelican Combo System Salt-Free Water Softener Whole-House Water Filter