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Pelican Whole House Filter and Salt Free Softener
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Pelican Whole House Filter & Salt Free Softener

1-3 Bathrooms
Pelican Model:
PSE1800
Warranty:
Limited Lifetime
Suggested Retail Price:
 $4,210.00
SALE PRICE:
 $2,199.00*
* 48% FACTORY-DIRECT SAVINGS


Quantity:
 
Item in-stock
 
4-6 Bathrooms
Pelican Model:
PSE2000
Warranty:
Limited Lifetime
Suggested Retail Price:
 $5,499.00
SALE PRICE:
 $2,699.00*
* 51% FACTORY-DIRECT SAVINGS


Quantity:
 
Item in-stock


If you are interested in filtering chlorine and chemicals in your water as well as eliminating the negative effects of hard water without the use of salt then the low maintenance, easy-to-use Pelican Combo Series is your answer.


Benefits of Whole House Filtration
  • Softer skin and hair
  • Great tasting coffee and tea
  • Better than bottled water from every tap in your home
  • Bacterial Static Media - inhibits bacterial growth
  • Does NOT waste water
  • Requires NO electricity
  • Easy installation (inside or outside)
  • No drain required
  • 90-day satisfaction guarantee
  • 5 year performance guarantee
  • Limited Lifetime warranty on tank and parts

Benefits of Salt-Free Water Softening
  • The only salt free water softener certified 99.6% effective
  • WQA Gold Seal Certified NSF/ANSI 61 and NSF/ANSI 42 for structual integrity.
  • Zero waste water
  • Leaves in beneficial minerals
  • Does not require electricity to operate
  • Naturally softened water without salt
  • Conditioned water without the slippery feel
  • Prevents / removes hard water scale from plumbing and appliances
  • Proven third party tested no salt water softener
  • A no salt water softener saves you money, learn how!
  • Great for lawn and gardens; Better drinking water for pets
  • Can be installed inside OR outside (If protected from freezing weather)
  • Simple installation, system comes ready to install
  • Confidence in buying from the leader in salt-free technology
  • 89% of America has hard water, do you? Click here



The Pelican Combo Series combines the benefits of the Pelican Carbon Series Whole House Water Filter along with the Pelican NaturSoft Salt Free Water Softener to give you better than bottled water quality from every tap. Start enjoying great tasting water, softer skin and hair all while stopping the negative effects of hard water scale build up in it tracks. Additionally the Pelican Combo Series requires virtually no maintenance and does not waste water or use any electricity.

Pelican Water Systems provides the new standard in home filtration and salt free water softening products. Quality, innovation and proven performance are the reasons Pelican Water Systems are enjoyed by so many families across the world. With today's water supply becoming increasingly contaminated with each passing day, conservation of our fresh water supply has never been so important. It's time to see and feel the Pelican Difference for yourself!



"People who like softer skin and hair, choose Pelican!"


Watch our short video

Better than bottled water from every tap

Protect your appliances from scale

Both tanks wrapped in premium stainless steel


System Includes back to top

Prefilter / Mounting Bracket
More Info
Carbon Series System
More Info
NaturSoft System
More Info
Bypass Valve / Fittings
More Info
Money Back Guarantee Best Warranty

"Installation was easy. Pelican provided me with everything I needed to get the job done!"


Damaging effects of chlorine in your water back to top

Drinking chlorinated water
The main function of carbon filters is to remove the bad taste and smell from the drinking water. Carbon filters do not require a lot of maintenance, and with proper sediment filter changes and media changes, can provide the best tasting water. With improved taste, the filters also remove odor providing you with fresh tasting drinking water. They provide an excellent value for your money and definitely a better choice then bottled water.


Cooking with chlorinated water
If you've ever cooked pasta in filtered water or made coffee or tea using filtered water you can definitely tell the difference. Chlorine is a chemical that is adsorbed into your foods and make your sauces and hot drinks taste foul. All of the top restaurants, chefs and even coffee houses use filtered water now so they can produce a quality product every time.


Showering with chlorinated water
Just like swimming in a chlorinated pool, showering in chlorinated water affects your skin and hair. Over time the chlorine will dry out your hair, requiring the use of conditioners for your hair and for those with chemically treated hair (colored) you may also bleach out your color. Your skin is an organ whose pores soak up chlorine when showering and vapors from steam. Because your skin does this, it can leave your skin itchy and uncomfortable.



Award Winning Products and Services back to top

Our goal is to create excellent products and combine them with great, knowledgeable customer service. Find out what our satisfied customers have to say by reading our customer reviews. Click here!

"My wife and I purchased the whole house water system in 2009. My neighbors all have water delivered to their homes, when they come to our home they are amazed that we drink the water directly from the sink. In addition, our hot tub is filled with the water and when we had it checked it was perfectly pure and clean. We have the system hooked up through the main line coming into the house so every drop of water runs through the system. We have never had any misgivings about getting the system. In addition, Pelican is always their to help with any questions."

Steven K. - Fair Lawn, NJ

"All my research for a water purification system lead me to Pelican. I spoke to Patrick on the phone about a dozen times regarding questions about the system and pricing. He also spoke to my plumber twice. Patrick was very honest, helpful and did not pressure me into purchasing the system. I look forward to pure, clean water and no more lugging water bottles!!!"

Susan - Pitssburg, PA

"First of all, allow me to compliment the Pelican Customer Service team for their outstanding services which I have received every time I've called upon them. We have the house salt free water softner/conditioner combo and have been using now for the last 2 years. What a big difference this unit has made in the way the water feels when taking a shower and drinking it too. We would never again even think of using a salt water softener."

Jesse R. - Converse, TX


Accolades back to top

Newport Green Home Whole House Water Filter

Pelican Water Systems is proud to be a Platinum Sponsor for the Newport Green Home. Located in Corona Del Mar, one of Orange County's most expensive areas in Newport Beach, CA. This is a LEED® for Homes registered project and is aiming for the Platinum Certification. The custom home is a single family residence, approximately 4,211 sq', and is being built for homeowners, Wayne and Shannon. The builders and homeowners chose Pelican Water Systems as a perfect match for their 'go green' initiative.

Pelican Water & Organic Spa Magazine Whole House Water Filter

Pelican Water is gracing the pages of Organic Spa Magazine this month with an ad featuring our Whole House Water Filter and Salt-Free Water Softener combo system. Organic Spa Magazine is on the leading edge of health and wellness, natural beauty and skincare, eco-fashion, green design, organic and artisanal food and drink, travel and much more!

We feel that's a great fit for Pelican Water Systems and look forward to our 'healthy' partnership!


Pelican Combo System Featured in Healthy Mom & Baby Magazine Whole House Water Filter

Pelican Water's "Premium Filtration System" was recognized as a Healthy Mom & Baby's parent-preferred baby items. It's becoming increasingly more difficult to protect our children from the dangerous chemicals and additives used to 'disinfect' our drinking water. The best investment you can make for the well-being of your family AND your home is to install a Pelican Combo System.

If you are interested in filtering chlorine and chemicals in your water as well as eliminating the negative effects of hard water without the use of salt then the low maintenance, easy-to-use Pelican Combo Series is your answer.


Request a Brochure back to top


Please click here if you would like to receive a brochure and dvd containing information about this product.


Note:
For your convenience, the videos on this DVD are also available online. If you would like immediate information on the benefits of installing a premium Pelican System, please watch these videos online.

Water Filter Videos


Recommendations back to top

If you have Multi-Headed Body Sprayers in your shower you may need a high flow system to accommodate the high volume of water needed to operate the shower system. Since the flow rate on each type of system can vary, please contact sales at 1-877-842-1635 or email us to ensure the proper system is sized for your needs


If you have a tankless hot water heater we recommend a 10 Micron Hot Water Post-Filter System to be installed just after the water heater.
If you get red or orange staining (rust color) from your water, you may be interested in our Pelican WF6 Complete Water System to help soften your water and solve your staining issues with no salt!
If you are on a well and have a rotten egg smell, you will want to look at our Chlorine Injection Systems for Sulfur.

Disclaimer: The information on this website has not been reviewed by the FDA. Products offered for sale herein are not intended to treat, cure or prevent any disease or health condition. No medical claims are being made or implied.

*Based on 80-100 gallons of water wasted weekly, total electricity usage and purchasing of salt monthly.

Read All Customer Online Reviews
Write a Review

Pelican Customer Reviews: Combo Series

  Real customer review from verified purchase - Non-compensated feedback.

Verified Reviews By Pelican Water
Apr 23,2014
 
Working Great

This area of eastern Kansas has hard water. The system was easily installed by myself and a supportive wife. We have experienced very good results. We have noticed water spotting disappear, calcium beginning to resolve and we no longer buy distilled water for our espresso machine. Need to know when we will need to change out the carbon portion of the system.

- Greg Wilson
Olathe, Kansas
Verified Reviews By Pelican Water
Apr 23,2014
 
Satisfied

Would recommend to my family

- Teresa reyes
Pleasanton, ca
Verified Reviews By Pelican Water
Apr 21,2014
 
Review

Works as advertised. Bottle water from every faucet in the house.No build up on the shower heads.

- R Detlefsen
Trophy Club. TX
Verified Reviews By Pelican Water
Apr 21,2014
 
Pelican Salt-Free System

I purchased this system in January and my wife and I are very pleased with the performance. The maintenance is minimal.

- Edward T. Brophy
Monee, IL
Verified Reviews By Pelican Water
Apr 20,2014
 
Works great!

Since installing your system two months ago, we have zero problems with the new system and the water tastes great. We are very happy with our Pelican system.

- James Allen
Buckeye, AZ.
Verified Reviews By Pelican Water
Apr 19,2014
 
Its done

We just moved to Ohio, bought a house and waited awhile to see how it functioned. Noticed with the house that it had a salt water softener system, not knowing anything, such things we continued to move on. Notice soap and water tasting different then what I'm use to. Started looking around to change our system and put an Pelican combo system to replace current system. Its been two weeks and the water in the house has changed for the better and shower and laundry are so much cleaner, if you can use that idea. Had local plumbers install, and we are very happy with the water quality, both water filter and water softener.

- fred ventura
Enon, Ohio
Verified Reviews By Pelican Water
Apr 17,2014
 
What a HUGE difference!!!!

We have had our combo system for 2 1/2 years now and are totally pleased with the performance, so much so that 2 of our neighbors recently purchased the same system. The differences we have seen are major. The water here in the desert is amazingly hard and destroys water heaters, faucets, showers, etc. We had to replace our water heater after less than 5 years and when the plumber showed us the rods, we were stunned at how much sediment and crud was on them. We then researched many types of house filters, but kept coming back to Pelican. Since we installed the Pelican PSE1800, we have delicious water from EVERY tap in the house. We aren't itchy anymore after a shower, my laundry is much cleaner (I also use way less detergent)and my hair color stays true much longer.Also, the water heater is in great shape. The filters are a snap to replace. The best home improvement purchase we ever made.

- Judith Avellino
Mesa AZ
Verified Reviews By Pelican Water
Apr 16,2014
 
Happy Customer

I'm very happy with my Pelican whole house water system and would highly recommend it to anyone looking for a quality water system. Thanks Pelican

- Armen
Charlotte NC
Verified Reviews By Pelican Water
Apr 16,2014
 
Carbon Media

Mark Hughes did an outstanding job answering my questions and servicing my carbon media replacement order. Very professional service.

- Tony Heinrichs
San Diego, CA
Verified Reviews By Pelican Water
Apr 15,2014
 
Working Fine

So far it is working fine.

- David Zeckser
Windermere, Florida
Verified Reviews By Pelican Water
Apr 15,2014
 
Mark

Mark was able to answer every question we had! Very patient and personable. Would recommend him to family and friends. Ordered our water softener from him today. He's a keeper.

- Paul and Linda Adams
Crossville, TN
Verified Reviews By Pelican Water
Apr 13,2014
 
Wonderful!!!!!

We purchased this combo system after much research. Years ago we had a Culligan salt softener system. We did not want to buy this type of softener again. For the last 17 years, we had a carbon filtration under kitchen sink for drinking and cooking. We love our new whole house system. It took a while to obtain the parts for connecting into the water lines, as we live in the boom area of ND; certain things are hard to find, but finally we got er done!!! After two months, I believe our lines are clean! Showers are amazing, skin, hair feel great, water tastes super!!!!! So happy to have stumbled onto Pelican and got in on the end 2013 New Year 2014 savings!!!!! Superb product!!! Thank you so much.

- Sherri Jacobs
Williston, ND
Verified Reviews By Pelican Water
Apr 13,2014
 
Very satisfied

The system is performing as desired. Fulfillment was very prompt; no delays or delivery problems. Installation instructions clear and straight forward.

- Raymond Lagesse
Port St. Lucie, FL
Verified Reviews By Pelican Water
Apr 09,2014
 
A great system

While our town claims to have pure, safe water, we had experienced an odor and not the greatest taste from our faucets. Since installing the pelican system our drinking water tastes like bottled water. We also had a problem with water spotting on my cars after washing them. No longer, the pelican system has been a success.

- Rick a set
Coburg, Oregon
Verified Reviews By Pelican Water
Apr 09,2014
 
excellent product

we bought one and very happy with it. so did my neighbor. every 2 months we swap the filter and the old filter look rusty. which is a good sign it works well. noticed a change in my hair quality after installing it.

- babken alajajyan
north hollywood ca
Verified Reviews By Pelican Water
Apr 07,2014
 
Very satisfied

Just as Patrick had said the system was relatively easy and straight forward to instal. However it did require a Plummer as the had to add a 1-inch copper pipe in the intake main. That proved to be critical as it doubled the rate of flow throughout the house. Installed in less than two hours and has been working very efficiently since.

- miguel angel rivera
Manassas, VA
Verified Reviews By Pelican Water
Apr 05,2014
 
Everything good

Worked with Mark from Pelican to get the best system for our home. Had answers & was treated fairly & professionally. Good people & good service & a great product

- Joe Iaccino
Tucson, Az
Verified Reviews By Pelican Water
Apr 03,2014
 
Happy with system

God product. After 5 years of use my watter is better than expected.

- Bill Schmidle
Greenwood, IN
Verified Reviews By Pelican Water
Mar 31,2014
 
Pleasantly surprised ...

After much research and reading, I pulled the trigger and ordered the Pelican system in late December. It is now three months later, and we couldn't be more pleased. Our water tastes and feels great, and with the chlorine effectively removed, our skin and clothing is much softer in this desert climate. Since we previously had used a traditional water softener, I wasn't sure how we would like the salt free conditioner. It is different in a couple of very nice ways. First of all, there is no slippery feeling of a traditional softener, and secondly, our clothing (especially the bath towels), feel substantial and absorbent, rather than the overly soft result we used to experience. It's a major decision, considering the initial cost of a water treatment system, but for us ... we would do it again in a heart beat! Count us among the particularly satisfied believers.

- William Dunn
Phoenix, AZ
Verified Reviews By Pelican Water
Mar 28,2014
 
Great Product

We are very happy with the quality of our new water softening and conditioning system. No energy, no salt- what could be better.

- Harvey Carter
Queen Creek AZ
Verified Reviews By Pelican Water
Mar 28,2014
 
Filter Replacement

10" filter replacement. Customer Service Rep, Steve, helped me order replacement filter(s). Was prompt, courteous, and helpful!

- Roger K.
Omaha, NE
Verified Reviews By Pelican Water
Mar 28,2014
 
First time own & Self install

I like salt free system cause our home r old 1975. Salt system will may damage our old pipe line. An help myself to Install this item are Quite easy even I'm not a pro plummer. Pelican customer help line r quite helpful too that make me work easier. My kitchen & shower area & Toilet r start built up stain specially shower slide glass door our three bath room. Las vegas water not good @ all now pse 1800 will save us a lot of $$ buying drinking water an our families will be more happy with shower cause is no longer with dry skin an will have a good looking hair .(P.S. pluming part total cause only less than $ 100.00 from home depot ware house...

- nattasake chaiyakul
LAS VEGAS
Verified Reviews By Pelican Water
Mar 28,2014
 
Salt free softener

Fairly easy to install. Wife says she can tell a difference with her hair. Water tastes better.

- Timothy Veenstra
Spokane, WA
Verified Reviews By Pelican Water
Mar 25,2014
 
Happy

I have been very happy with my Pelican Filtration System. I had hard water and now the water is much softer. Before my filter, my water was destroying my appliances and soap wouldn't latter. Now my dishwasher looks really clean every load. The water also tastes great right out of the tap. I am very happy with my softener / filter combo. Now only if getting a plumber to install it was as easy as getting my filter delivered and purchased.

- Kyle Cullen
Pflugerville, TX
Verified Reviews By Pelican Water
Mar 24,2014
 
Satisfied

Easy installation, just follow instruction guide. I did have a question and tech support answered quickly. Just after a couple of days of use we see the difference in out water.

- Miles
Youngsville, LA
Verified Reviews By Pelican Water
Mar 21,2014
 
very good

Had several guests stay at our new house, all made comments how soft our water was. Thankyou Pelican!

- David
Prescott,Az
Verified Reviews By Pelican Water
Mar 21,2014
 
Like the product

We have had the Pelican system for 5 years and are very pleased with the results. Water in our area is extremely hard and the system removes a great deal of chemicals. Since we are in California, we did not want a system that wasted any water but still provided the best filtering. We have recommended the system to friends. There are still residue that makes it through the filters but has been greatly reduced. The water tastes good too.

- Joy
Poway, CA
Verified Reviews By Pelican Water
Mar 21,2014
 
It Works as Stated!

I have been used to a salt softener over the course of my lifetime. I am happy to say I am now salt free! Our water tastes great, plus I do not have the expense and bother of loading salt into a brine tank anymore. Thank Heavens! I do notice calcium spots on fixtures and glass, but they are easily removed with a wipe of a cloth. Just like you stated, the calcium does not adhere. That was a problem with hard water here before the softener. Thanks for making an innovative product that operates effectively and simply. Good job! (P.S.-- your support staff was excellent in every way.)

- William Passmore
Summerfield, FL
Verified Reviews By Pelican Water
Mar 20,2014
 
Great Service

We were delighted with the product knowledge and quality of service we received from Steve Engel. We needed to have the filter delivered to our new home in another state on a specific date and time, and he came through. We will definitely recommend Pelican products to our friends!

- robert schlosser
melbourne, FL
Verified Reviews By Pelican Water
Mar 20,2014
 
Exelent Product

If you are handy you can install this system your self. Overall this is an outstanding system. Water quality is outstanding. Never had a salt less system but I can ensure the water deliver by this system is a lot of better that my prior salt systems. Therefore; I highly recommend this product.

- Tom
Weaverville NC
Verified Reviews By Pelican Water
Mar 18,2014
 
Love my Pelican System

Installed it myself along with the Fluoride Filter unit. Nothing difficult, just followed the instructions. Used Pex pipe and brass connectors and included system bypass valves at the same time - hope I never have to use them.

- Bob Mathews
Brentwood
Verified Reviews By Pelican Water
Mar 18,2014
 
Ahhh!

We have been battling scale buildup and chlorine tasting water for the past couple of years. Everyone's immediate solution was to install a water softener. We didn't want the hassle of dealing with salt bags and disposing the brine down the drain nor did we want our drinking water loaded with sodium. We installed the Salt free conditioner and carbon filter for the whole home and have been very happy with the results. No more clogged faucet filters and no more running to the fridge for drinking water. Every tap in the house is bottle water quality (or better). I do a lot of research before I make any significant purchases and this one was no exception. I would recommend these product to anyone looking for hassle-free, great tasting water throughout their home.

- Dave
Golden, CO
Verified Reviews By Pelican Water
Mar 17,2014
 
Clean and easy

So far, the pelican combo I purchased has been an important investment in my home and health. Hard water was ruining appliances, fixtures, our skin...you name it, but since the first day we have noticed a considerable difference in the cleaner counter tops, shower, our skin, and the cats will actually drink the water from the tap. The system itself was easy for my plumber to install and because I didn't need a drain and my home has a complicated, older home plumbing set-up, I found a perfect closet for the install. It really is working out well. I'm looking forward to taking it to my new home when we move, too. Customer service is personal and helpful, they answer the phone and even call you back! The only criticism I have is that the instructions I needed to follow AFTER the plumber left and BEFORE he got there were NOT mentioned to me for proper timing. You have to soak the carbon filter for 48 hours BEFORE installation and just by chance I decided to open the box and take a peek at the instructions. Thank goodness I did. Otherwise, my plumber would not have been able to install until the soak was done. Also, the latter part of the flushing process is poorly written to the layman and I recommend calling the service desk and getting a clear picture of what Pelican wants you to do for your system. I'm just a stickler for accurate instructions that leave no room for error. Especially when the price tag is so high. Good luck! Thanks, Pelican!

- Alison
Fruit Heights,Utah
Verified Reviews By Pelican Water
Mar 16,2014
 
Smooth do it yourself install

Purchased over the phone and arrived when scheduled. I went to my local Lowe's store played stump the plumber, within 5 minutes he had everything I needed. Install the pre-filter, whole house filter and softener in 1 hour

- Kevin Ridsdale
Brighton Mi
Verified Reviews By Pelican Water
Mar 16,2014
 
Thumbs UP on Pelican

After much research, We purchased a Pelican Water System because of reputation, Consumer's Report, price & it's suitability to our needs. From beginning to end, "Matt" was so helpful & accommodating. The system was installed 12/21/13 by our very able plumber. Unless you are a very handy all around do-it-yourself person, I strongly suggest hiring a competent plumber for installation. We had a little carbon residue in the beginning of use which we were told to expect ... no big deal. Our water pressure is very good. The drinking water has NO taste which is perfect ! We have a very high sulfur content in our water & now, we no longer have the rotten egg smell ... yeah ! We highly recommend Pelican Water Systems !!!

- Carol Braun
Riverside CA
Verified Reviews By Pelican Water
Mar 14,2014
 
easy to order fast delivery

We are pleased with the system and our overall experience in purchasing and using the system.

- Mary Chance
Gilmsn City, Missouri
Verified Reviews By Pelican Water
Mar 14,2014
 
Happy Camper

I am completely satisfied with my system.

- PHILIP HARRIS
SAN ANTONIO, TX
Verified Reviews By Pelican Water
Mar 13,2014
 
Overall Success

I researched and bought online; the email and phone followup made the purchase easy. The system arrived in a few days and I was able to configure and install it myself in a day. We have found that our water is much improved and that the effects of high hardness of the well source are now gone. With cleaner laundry and better showers any concerns we had over the salt-free technology have been put to rest.

- John Sisson
Newcastle, CA
Verified Reviews By Pelican Water
Mar 12,2014
 
All Around Great!

We bought a house and remodeled with all new faucets & fixtures. Within a few weeks we could already see the calcium build up starting. We began searching for a non-salt system and kept coming back to the Pelican line. Finally we talked to the Pelican reps (2 or 3 calls), and decided to buy the system. The 3 boxes arrived fast. Our plumber was very impressed with the quality - and we all loved that we didn't need power or drain lines. Within a few days we could smell a difference - no more chlorine smell or taste. After a few months we have no more calcium buildup, and even more - the old build up is starting to dissolve! We are so happy we don't have to think about salt or changing media for years! So happy we're not wasting water ... and so happy with the service we got from Pelican, and how well this system works!

- Peggy D
Reno, NV
Verified Reviews By Pelican Water
Mar 11,2014
 
No More Bottled Water

I purchased my system in August 2013 after comparing it with several other systems. I had many, many phone calls with Mark, he was very knowledgeable and helpful. My system is installed in my crawl space. We dug a hole about 3 feet deep in order to have the tanks stand up straight. We had a plumber come over for the actual hook-up. It was very straight forward and he was very impressed with the system. NO PROBLEMS! We used to use bottled water, but no more. Thank you Pelican.

- Charles Walters
North Chesterfield, VA
Verified Reviews By Pelican Water
Mar 10,2014
 
So far so good!

Installed the PSE1800 system last week, and so far it seems great. I'd just moved into a new construction home and wanted to protect all of the faucets. Had done a lot of research on softeners (was originally going to get a salt based one) and found Pelican. I spoke with Matt and he answered all of my questions thoroughly and honestly and decided to place my order. Unfortunately I can't say definitively the improvement on the water softness compared to the old as I was only moved in for a few days before the installation so there wasn't a whole lot to compare to, but the water coming out of the tap is clear and tastes great! The water feeling is nice and smooth without the silky quality of the salt ones, and best of all no need for a RO system! So far I'm pretty happy with the purchase. Thanks!

- Nate
Denver, CO
Verified Reviews By Pelican Water
Mar 10,2014
 
REview

Overall our experience has been very good. We drink the water out of the tap now and the water is soft and we feel cleaner after showers

- Howard Meek
La Quinta CA
Verified Reviews By Pelican Water
Mar 07,2014
 
Pelican Combo Series

You will find the people at Pelican very professiomal and helpful. Ive had excellant support and our combo unit works exactly like Pelican advertised. My neighbor was looking for a whole house unit and I showed him mine told him I was very satisfied and to reseach it, he ended up buying a Pelican system like mine. If you are looking for water condition or softening for your home do your self a favor and call the people at Pelican water systems

- Ron McLean
Pahrump, Nevada
Verified Reviews By Pelican Water
Mar 07,2014
 
I am very pleased

I installed my PSE1800 just about one year ago. I am very pleased as we now drink water right from any faucet in the house. It is clear and has no taste and that is great. Prior to installing the system we drank bottled water. The installation was easy if you are familiar with measuring, cutting and gluing PVC pipe. I needed to solder a connector splice to the house one inch main. Maintenance on the system so far was to replace the pre-filter once at six months and that was simple.easy. Again I am so pleased wit the system.

- Douglas
Buckeye
Verified Reviews By Pelican Water
Mar 07,2014
 
Great Product

Our young son always had a little rash on his inside elbows and knees now that has gone away, our clothes are much whiter, softer and feel nicer on especially tee shirts! I did not realize until we got the system that our water could taste better but it does.

- Jack
Kennesaw, GA
Verified Reviews By Pelican Water
Mar 06,2014
 
Excellent

I purchased this system for my parent's house about three years ago. Since the installation, no more clog up water system (scale etc). This product also really increase life time of the tankless water heater system.

- Dat Dinh
Garden Grove, CA
Verified Reviews By Pelican Water
Mar 05,2014
 
Hard city water

We are very happy with this system it was easy to install, took about 2 hours had to reroute some plumbing. This system does what it says. Scale build up has gone away from faucets very little spotting on dishes and silverware. Also water tastes great. And when draining water heater could not believe the scale that came out of tank.

- Gary Johnson
Jacksonville, FL
Verified Reviews By Pelican Water
Mar 05,2014
 
Great service & product

I'd like to thank Steve E. or his wonderful service on this sale. Communication at its best and excellent followup to my questions. Product arrived on time and in excellent condition. Cant wait for the plumber to install so that our family can begin to benefit.

- Michael P McDonald
Honolulu, Hawaii
Verified Reviews By Pelican Water
Mar 05,2014
 
System Works Well

Had the system for 6 years and it does a good job of conditioning our water. Very happy with the system and customer support.

- Brad Fowler
Hertford, NC
Verified Reviews By Pelican Water
Mar 04,2014
 
Outstanding Results

I did my research first before purchasing the Pelican unit. i made the right choice. i've referred this product to family and friends. It was easy to install, instructions were clear. I recommend this product if you care about your drinking water and the water you used to shower in, and cooking too. Thank you Pelican.

- A. Sablan
San Diego, CA
Verified Reviews By Pelican Water
Mar 03,2014
 
Very Happy

Bought it in 2007 and I'm very happy with the unit and service. Replaced the charcoal when informed by you that it was time to do so and have ordered from you the whole house filters by the case and I have NOT had any problems todate.

- John McCabe
Selinsgrove,PA 17870
Verified Reviews By Pelican Water
Mar 03,2014
 
Better Living

Our system has been run for about 4 months. After living in the home for 20 years and being told we did not need a softener by the city water department. I run a test and learned that our water was close to being not fit to drink. I research systems from a number of local companies. Then my research took me to the Internet where I found Pelican. I know now that our bodies are much healthier, our appliances and dishes are returning to new condition. In 20 years we've had to replace the glass shower doors three times because of the etching that was taking place. My plumbing System has returned to almost new condition all because of Pelican. Thank you MARK. Bill Deal

- Bill Deal
Canfield Ohio
Verified Reviews By Pelican Water
Mar 02,2014
 
Mostly Good

Received the PSE 1800,combo in good condition. I did the installation myself with pretty good luck except for a couple of leaky joints. I used pvc pipe so had to redo 3 of my conections. I believe the manual is a little lax on instructions on the soaking of both tanks. I tried to hurry it up. Anyhow I have the whole system hooked up. It has been about 10 days and already believe we can see and taste the differance. We removed a salt softner system and already seems good not to be hauling salt to the basement. Can't wait for the system to get broken in. Thank's Pelican/

- L. Dunning
Plainville, Ks
Verified Reviews By Pelican Water
Feb 26,2014
 
Enjoying it so far

We had our combo 1800 series installed 5 days ago. It took about 2 days to feel the effect of the soft water, but the wait was well worth it. There is no more odor when turning on the faucet and the water takes great. Our installer, Nick Atkins of Rio Vista Plumbing did an excellent job and I would highly recommend him. He can be reached at 707-290-6822. He suggested installing shut off valves right before and after the prefilter to make it easy to change the filter when needed. He also installed a hose bib for washing the car which we can't enjoy right now because Calif. is in a drought situation, but someday we should be able to utilize it. All in all, very satisfield with our Pelican purchase.

- Steven Moore
Rio Vista, CA
Verified Reviews By Pelican Water
Feb 26,2014
 
Excellent

The installation was completed with no problems at all. The water is excellent!

- James Allen
Buckeye, AZ.
Verified Reviews By Pelican Water
Feb 26,2014
 
Smart Decision

We purchased a new construction home last summer and resisted recommendations to install a water softener because of the local water hardness. Four months later - hard water spots on shower glass, buildup on shower heads, faucets, and worst of all, film left on dishes/flatware after running the dishwasher. So we researched and found Pelican - ideal for what we wanted - a salt-free softener and filter combo. Now, about three months after installation, deposits are gone, dishes sparkle and no funny taste to the drinking water. We are extremely pleased that we purchased a more costly system, that will not require salt pellets and largely maintenance free. Thank you, Pelican!

- Edward Gehrke
Mt Juliet, TN
Verified Reviews By Pelican Water
Feb 25,2014
 
How Good Is It?

My Pelican water softener/conditioner has proven itself to be very benefical to my household. Use of this system has extended the life of my water using appliances. It has greatly improved the drinking water and helped keep the skin of the family soft and smooth. The PSE1800/PSE2000 is a wonderful system.

- Otis Johnson
Stephens City, VA
Verified Reviews By Pelican Water
Feb 24,2014
 
Great

Very satisfied, Water tastes like filtered water and is now softer than before.

- Gerald Shulman
Jacksonville, FL
Verified Reviews By Pelican Water
Feb 23,2014
 
Working Good So Far

I installed the system myself using pex lines and fittings. Glad to get rid of the salt based system although the water takes a little more soap to lather up as good as it used to. Overall i am very happy with the quality and taste of the water. No More salt hauling for me :)

- Ronald Boyed
Columbus Grove, OH
Verified Reviews By Pelican Water
Feb 22,2014
 
performance

Has this installed professionally, , Wish I had put this in the home when origionally built. The wife loves the way her hair feels after showering. No more stains, water tastes better, using less detergent and soap. would highly recommend this to anyone. worth every penny. Had fast delivery, great instructions.

- Jack Schollard
ocean shores Wa
Verified Reviews By Pelican Water
Feb 20,2014
 
HooRay Pelican

I have been using the Pelican whole house filter and water softener for over 6 months now and I am just amazed at how much it has improved our city water. The water is cleaner looking, better tasting and much softer, yielding cleaner clothes and fresher showers. When I made the first filter change it was really apparent, just how bad so called safe, pure city water really is. Thanks Pelican!!

- Bob Alpaugh
Bluffton, SC
Verified Reviews By Pelican Water
Feb 20,2014
 
recommended

Installed the system over 5 months ago and everything has functioned as advertised. The calcium and lime is nonexistent in our water now. We have ground town water and all the sediment and rust is gone. The filter has lasted longer than I expected.

- james kinsey
st. geroge, sc
Verified Reviews By Pelican Water
Feb 20,2014
 
Satisfied Customer

I have been using this Pelican Salt-free Softener for almost 2 years and am fairly satisfied with its performance. There is no certain way to confirm whether it is doing what it is supposed to do. But, I have not seen any kind of deposits on my piping so far. Overall, I am happy with this product and it gives me peace of mind. Since, it does not remove the basic minerals in the drinking water, my children and all of us get the minerals that we need in the natural form.

- Balaji
Katy, Tx
Verified Reviews By Pelican Water
Feb 19,2014
 
Excellent

This whole house system is both affordable and efficient. I also enjoy being able to leave my credit card number on file they automatically send my replacement filters via UPS so I always know when to change them

- Steven
Mohler
Verified Reviews By Pelican Water
Feb 18,2014
 
Great system

We have had our system for 18 months and it has worked perfectly. The freedom from having to buy salt is worth the extra cost of the system.

- Chris Zinn
Las Vegas, NV
Verified Reviews By Pelican Water
Feb 17,2014
 
Wonderful!!

Good soft water - pure water. No salt to haul up and down stairs. Surpassed all our expectations.

- F. L. Goldenstern
LaPorte, IN
Verified Reviews By Pelican Water
Feb 13,2014
 
Amazing

The local water company uses wells to supply water to our new home. The Pelican Whole House Filter & Salt Free Softener (Model:PSE2000) is perhaps the single GREATEST item we have purchased. It literally makes a night-n-day difference. We no longer have to run vinegar through our coffee machine, or steamer as often as we used to. I used to have to run vinegar through the coffee machine once every two months. We're going on 9 months now and still no signs of it needed to be flushed/cleaned with vinegar. This system truly is the best and worth every penny!

- Robert Szewczyk
St. Charles, IL
Verified Reviews By Pelican Water
Feb 12,2014
 
Great People

The people at Pelican are GREAT, very helpful and we loved the system so much that we brought another system for our new house.

- Cary Floyd
Athens,Al.
Verified Reviews By Pelican Water
Feb 11,2014
 
Great product

Have had this for several years, love it. Purchased on the advice of a family member who is a Master Plumber. Easy to install, low maintenance and low cost of operation. Recommend this product to everyone.

- D. Kiefer
Spring, TX
Verified Reviews By Pelican Water
Feb 07,2014
 
WELL PLEASED

I have had the system in place for 4 1/2 to 5 years and I VERY PLEASED with the quality of the water. The tankless water heater has been cleaned once is five years and will be cleaned again this year, just to check. Yes I'm pleased with the system.

- Charles Perry
Bellville, Texas
Verified Reviews By Pelican Water
Feb 06,2014
 
Excellent

This equipment is terrific. I've had it for several years and had no mechanical issues with the equipment and the water is excellent.

- Debra Mammen
Allen, TX
Verified Reviews By Pelican Water
Feb 05,2014
 
Wonderful Customer Service

So far I am extremely pleased with my purchase from Pelican Water Systems. Steven Engel (Customer Representative) was professional, courteous and extremely helpful every step of the way. A pleasure to work with. Installation was a bit tricky/different for the plumber but was quickly worked out. System appears to be working well. Water does seem softer and the calcium buildup that was present on everything appears to have been alleviated. I will definitely recommend Pelican Water Systems to my friends and co-workers. Looking forward to years of good tasting, healthy water. Thank you.

- Mary Webster
Littlefield, AZ
Verified Reviews By Pelican Water
Feb 05,2014
 
Pelican system

We are very pleased with our Pelican water filtration and salt free water softener system. I would highly recommend this system to others.

- David Gariepy
South Bend, IN
Verified Reviews By Pelican Water
Feb 05,2014
 
Fantastic

the well water in the neighborhood was very hard, undrinkable, and smelled of sulfur. After installing the Pelican system, the water is purer than anything you can buy in a bottle or jug !!!

- Carol J. Lloyd
Houston, Tx
Verified Reviews By Pelican Water
Feb 05,2014
 
Great

The white chalky stuff in the water has been greatly reduced. What is still there is easily wiped off. The water tastes better also. I'm very happy with the whole house system.

- G.Ann Gridley
San Jose, CA
Verified Reviews By Pelican Water
Feb 04,2014
 
Excellent, Simple, and delicious.

I am delighted with this product. The water quality is fantastic, absolutely delicious, and there are no spots anywhere from water. My house was built in 1968, never had water softening up to 1998 when I had a salt system installed. It never really worked. I heard about Pelican, tried it, and am totally satisfied. Quality of materials is excellent, help and service is excellent, and after 6 years of no salt delivery and billing, the Pelican system has become the best for water softening and carbon filtration I can imagine.

- John McLeod
Columbia, Missouri
Verified Reviews By Pelican Water
Feb 04,2014
 
Very good quality

First, I almost never write reviews or even do the "star rating" thing for anything I buy. I'm making an exception for Pelican. Being an engineer working in the health industry, my friends and colleagues accuse me of being meticulous and having an unforgiving attention to detail. They may be right. Nevertheless, my experience with Pelican has been stellar. I spent several months researching systems, and occasionally spoke with various Pelican sales associates. Never once did anyone give misleading information or any hint of anything the least bit unethical. Kudos, especially in an industry rife with underhanded tactics and shady characters. When my system arrived, I was impressed with its build quality, design and materials -- very well engineered, for sure. The system allows for a perfect fit, even in my old, unlevel house. I installed the system myself, and contacted Pelican customer service plenty, in my desire to create a perfect permanent installation. Not only did they answer my questions, they are so familiar with their products (and evidently people like me) that they anticipated several key plumbing considerations, and proactively educated me on the spot. Wow! I did find an issue with the website (reported it) and one small error in the installation manual (also reported), but all has gone extremely well...no hits, no runs, no errors. I couldn't be happier. Our hair and skin are already so much softer that several friends have commented (without us mentioning it). And even one old toilet that was nearly unusable from calcium buildup has already begun to "self-clean" and flush better (I'm taking periodic pics to document it). Yes, it's only been two weeks. Yes, we are still in the honeymoon phase. But according to my friends it's very unlike me to even get to the honeymoon with any manufacturer. I don't think I'm negative, but I must admit, if I see something poorly engineered or built I will re-engineer or rebuild it to make it right. I've experienced no such need with my Pelican. Also, I just cleaned our whole-house humidifier of calcium. Now I have high hopes that it might be for the LAST time! I'll try and re-post an update after getting more Pelican experience.

- Randall Fox
St Louis, MO
Verified Reviews By Pelican Water
Feb 03,2014
 
Worry free water system

No more salt and eletric power for the water system. All water are drinkable and taste good through the whole house. The saltless softner is not 100% remove the calcium in the water, still see some spots on the chrome faucet, but it is much better than before. Anyway we still need some mineral in water.... It is good water system.

- Daniel
Arcadia, CA
Verified Reviews By Pelican Water
Feb 03,2014
 
Very Good!!!

Love the quality of the water and the good looking stainless steel tanks. The whole family enjoys having great tasting water free from chloramines at every faucet.

- Kris Weber
Ladera Ranch
Verified Reviews By Pelican Water
Feb 03,2014
 
good

We have city water but with high mineral content. Our pelican combo water taste great, the mineral deposits are less, but still visible. Showering hair is softer and laundry is better. If you want to avoid salt, and not deal with electricity, this is a good option.

- chris sarna
winter springs, fl
Verified Reviews By Pelican Water
Jan 31,2014
 
2 Year Review

The system works great and is easy to maintain.

- Ken Gernhart
Ocala, Florida
Verified Reviews By Pelican Water
Jan 30,2014
 
It Works Great!

Had an overall great experience with Pelican. I installed the filter and conditioners myself. During installation I called the Pelican customer service line with a question; got right thru and it was answered to my satisfaction. Before installation, our water issues were chlorine smell and taste, and tough-to-clean soap scum deposits in our showers. Our water now tastes great with no chlorine smell, and the showers are so much easier to clean.

- Greg D.
Georgetown, TX
Verified Reviews By Pelican Water
Jan 27,2014
 
Love the PSE1800/PSE2000 combo

When our sodium based water softener finally died I searched for a non-sodium based replacement. I found Pelican Water Systems on the Internet. The company had great reviews for it's products, so I purchased one of these combo systems. We are very pleased with the results. The water is much, much better for showers, dishes and laundry. It tastes a lot better as well. Our subdivision has it's own water purification plant, but the water is still extremely hard. Because of this we still get some water spotting, but that is much better than it was with the old sodium based softener. I would highly recommend this product to anyone who wants to get away from a sodium based water softening system.

- Greg
Ann Arbor, MI
Verified Reviews By Pelican Water
Jan 27,2014
 
Excellent System

We had this system installed on 1-6-14 and now we are enjoying filtered water from every faucet in the house. The plumber that installed also spoke very high about the system. More over we don't have to deal with any salt issues. I am extremely thankful to Steve and Matt for guiding me through the whole process.

- Rubab Ali
Sterling, Va
Verified Reviews By Pelican Water
Jan 25,2014
 
Excellant!

Dealing with the people at Pelican(especially Mark) is a breath of fresh air. It is a joy to deal with someone that can find that special place to represent the company and also work for the buyer. Well done Mark!

- Fraser Wilton
Kemptville, ON
Verified Reviews By Pelican Water
Jan 25,2014
 
Best Product Ever

Have my whole house system over a year now and still very much impressed with how it works.we had very hard and smelly city water. The water tastes great right from the faucet, something we couldn't do before. I installed the system ahead of my tankless hot water system, now I have clean and clear hot water. I can't say enough about the system, and would recommend it very highly.

- Jim Nelson
Roseville Minnesota
Verified Reviews By Pelican Water
Jan 23,2014
 
Good Experience

A friend of mine and I installed the softener and filtering system approximately 6 months ago. Either of us are plumbers. Mark give us good advice on installation procedures when we had questions. The system has worked as advertised. I am very happy happy with the product.

- Morris Swofford
St. Peters, Mo.
Verified Reviews By Pelican Water
Jan 23,2014
 
Wonderful

We had our PSE1800 for about a month now. We love it! My stainless steel sinks look much better as they were always covered with a white film from the salt/potassium water softener. That is completely gone. My husband noticed his skin looked better after his shower. We are very happy with the Pelican system.

- Laura Klass
Tucson,AZ
Verified Reviews By Pelican Water
Jan 23,2014
 
So Far So Good

My system has only been up and running less than 2-weeks so I'll hold off full praise. That being said my contact with Pelican, the information exchange, delivery and installation could not have been better. Everybody & everything has performed great. Thank you, Ted Kalota

- Ted Kalota
Tucson, AZ
Verified Reviews By Pelican Water
Jan 22,2014
 
Great

Don't know what else I can say. Very happy with Pelican.

- FRED E WARREN
Amarillo Texas
Verified Reviews By Pelican Water
Jan 22,2014
 
Softer water, easy install

It was a fairly easy install, taking only a Saturday morning to do. Our water quality has greatly improved since and we are happy with the purchase.

- Kris
Dumont, NJ
Verified Reviews By Pelican Water
Jan 16,2014
 
Excellent system

I have had both the carbon filter and salt free water softener for over 5 years and could not be happier. My tap water tastes great and our dishes still come out from the dishwasher spot free and sparkling. Not having to deal with the salt each month for the softener is a big plus and knowing that we are not leeching salt into the earth makes our purchase friendly to the environment also.

- Mark P.
Hacienda Heights, CA
Verified Reviews By Pelican Water
Jan 15,2014
 
Wonderful product

This whole house filtration system is great! The water tastes great from every faucet, and the water cleans our hands and skin of soap very easily. I wish I had bought this product sooner!

- David Reinero
Columbia, Missouri
Verified Reviews By Pelican Water
Jan 14,2014
 
Fantastic

We're very happy with our combo system. We had our plumber complete the installation and couldn't be happier with the results. I definitely recommend this system for anyone concerned about the water quality in there area.

- Lawrence
Lake Balboa, CA
Verified Reviews By Pelican Water
Jan 09,2014
 
It does a good job!

We have had our unit about 4 years--and have VERY hard water. The unit has been reliable! Customer service has been great!

- Kathy dixon
Maricopa, AZ
Verified Reviews By Pelican Water
Jan 08,2014
 
Excellent Water Quality

I used a Pelican system on the last house and so bought another system for a new home we just built. The salt free softener with carbon filter works great. No loss of pressure and you can drink from the tap. Plus your shower heads will never clog or change spray patterns. Highly recommended.

- Gustave Stroes
El Segundo, CA
Verified Reviews By Pelican Water
Jan 07,2014
 
Review

The system was easy to install and seems to be working ok. I still have a little calcium build up in the house but not near as much as before.

- Brian
League City, TX
Verified Reviews By Pelican Water
Jan 06,2014
 
Great People

The people are great and very helpful and the products are outstanding. We just brought our second system for our new house.

- Cary Floyd
Athens,Al.
Verified Reviews By Pelican Water
Jan 06,2014
 
Request

My experience with Pelican Systems Customer Service has always been pleasant, useful and excellent.

- Louis Parker
AURORA
Verified Reviews By Pelican Water
Jan 06,2014
 
Awesome

My wife and I had the product installed 4 months previous. Very easy to set up and is working fantastic. Water is crystal clear and all previouslly existing hard water stains and green silt build up has dissappeared. Love it!!!

- Dave Wilbur
El Granada CA
Verified Reviews By Pelican Water
Jan 05,2014
 
water spots

i like the fact that i dont have to lug salt bags any more, but i have white water spots on my car after i wash it. is there any thing i can do to eliminate this problem? thanks, mike

- mike heyn
fairfield, iowa
Verified Reviews By Pelican Water
Dec 20,2013
 
Excellent Service

Shirley McCain provided us with excellent, friendly service and answered all our questions. We are excited and looking forward to having our Pelican System installed.

- Bill Weldon
Tucson, AZ
Verified Reviews By Pelican Water
Dec 20,2013
 
Excellent Product & Service

The Pelican filter and softener combo has turned our bad tasting, smelly water into odor free, good tasting, mineral free water. So many of our neighbors liked our water so much that three of them installed their own Pelican water systems within just a few months. That's the best recommendation there is !!!

- Lynn Whittington
Granbury, TX
Verified Reviews By Pelican Water
Dec 16,2013
 
PSE 2000

This salt free softener works and works very well, noticeable difference in mineral deposits, there are none after installing the system, hair is finally back to normal after 2 years of suffering with dried out hair due to the terrible water here in Florida. This system will pay for itself in cost savings from not having to replace plumbing fixtures and appliances before their time, plus cost savings in hair care products to try and combat the hard minerals. Customer service is also very good, I had a question and e-mailed the company, I received a phone call within a few hours and was helped by a friendly representative, Carol.

- Selena Diaz
Largo
Verified Reviews By Pelican Water
Dec 05,2013
 
Very good Product

Purchased the pse1800 in Jan of 2012 and have been very pleased with the results and condition of my water every since. Also really enjoy not having to add salt or potassium and definitely the idea of no electricity required and very little maintenance. I highly recommend this Pelican combo series water conditioner/water filter.

- Solomon
Sacramento, Ca
Verified Reviews By Pelican Water
Dec 04,2013
 
Well worth the Money...

My wife and I are very impressed with the Pelican water system! The system removed the strong odor from our water. It is some of the finest water that I have tasted!! Well worth the money..

- Josh K
Salem, NY
Verified Reviews By Pelican Water
Dec 03,2013
 
Customer Service

I had a chance to speak with Steve today and order some replacement cartridges for my system. My Pelican works extremely well and its performance is only exceeded by your level of customer service.

- Louis F Parker
AURORA
Verified Reviews By Pelican Water
Dec 03,2013
 
Excellent Product

We have had this whole house system installed for 3-4 months now and are quite happy with the clarity, taste and overall quality of the water. No slippery feeling as there was in the salt water system and virtually maintenance free except for the filter that gets changed at 6 month intervals. A few mineral spots on the dishes but that is to be expected. Happy customers here!

- Karen
Algonquin , IL
Verified Reviews By Pelican Water
Dec 02,2013
 
Great Water!

Thank you Pelican for developing an awesome saltless water softener and filtration system. My home's water supply is from a well and since I have a septic system, I could not use a salt base system as mandated by the State of Texas. Additionally, this system is saving me a lot of money as my faucets are not getting clogged with hard minerals from the well water. Best Regards, Bruno Maldonado Houston, Texas

- Bruno Maldonado
HOUSTON, Texas
Verified Reviews By Pelican Water
Dec 02,2013
 
I LOVE THE COMBO!

I have had the filter for one year and I absolutely loved it. I just recently added the softener to it and oh my gosh what a difference!!! Its like mountain water!!!! The feel of it is so nice and not slippery, it tastes delicious, my clothes come out so clean and soft with using only a fraction of the soap and softener. I hang my clothes to dry and normally the get stiff as a board, but since having the combo, they are soft when dry. My hair loves it as well, and the feel on my skin is wonderful. It was worth every penny!

- Carrie Hudnall
CA
Verified Reviews By Pelican Water
Nov 25,2013
 
Pelican whole house filtration

Have a 600ft deep well and the water is good but sometimes is filled with silt. Pelican system has produced clear water for two years now and would recommend to anyone in my area. Works great!!

- Glenn
Colbert, WA
Verified Reviews By Pelican Water
Nov 23,2013
 
Good

The water in Lancaster is barely drinkable. At certain times of the year it tastes and smells like swamp water. Once I installed your combination filters and softener, our water improved 100%. The taste is excellent, the shower glass stays cleaner and the faucets do not calcify like they use to. However, I would like to make a couple of suggestions. Your company should include two hose connections with your units. One for filling and soaking the two tanks and one for draining the water from the tanks into a sump or drain. Second, your company should suggest or draw a diagram to plumb outside water faucets (Bibs) to redirect supply water directly to these faucets. By doing this you are not using or wasting conditioned water that has gone through the filter/softener for outside use. Third, these reviews take time and should be rewarded somehow. Your products are expensive and I believe it would not hurt your company to compensate the reviewer.

- John Latocha
Lancaster, PA 17601
Verified Reviews By Pelican Water
Nov 22,2013
 
Salt is out of the equation

When it came time to replace our old R/O system, a no salt system was a must. Having hyper-tension, a no salt option to filter the city water with all the crud they put into it is what the doctor ordered. And it's not like drinking pool water anymore. I've always remembered... "if you're not drinking filtered water, YOU are the filter". So far, the system is performing as touted...I'm very pleased.

- David Scott
Indianapolis,IN
Verified Reviews By Pelican Water
Nov 22,2013
 
Very satisfied customers

-Better tasting water -Easy shower stall cleanup -Glassware sparkles after dishwashing -Dishwasher interior much cleaner -Less coffee required in brewing -With a 'no salt' process watering the garden is no issue do to carbon filtering

- Dennis A Johnson
Scottsdale, AZ
Verified Reviews By Pelican Water
Nov 19,2013
 
whole house softener/filter

I have had your whole house softener/filter system for about 2 years and absolutely love it - replaced our many years experience with salt softeners and there is no comparison - your system is superior in every aspect - totally satisfied.

- Lawrence Kincaid
Oro Valley, AZ
Verified Reviews By Pelican Water
Nov 18,2013
 
BEST System Ever!!

I had very minimal plumbing experience and I was able to hook up this system by myself...it took a couple of hours to get it going...now I'm wondering how I will ever live without one of these systems..Thanks Pelican!!!

- Seth
Lafayette, IN
Verified Reviews By Pelican Water
Nov 15,2013
 
Installing

Had no trouble installing unit and it appears to be working great.

- Larry Daughtry
Winter Springs Fl
Verified Reviews By Pelican Water
Nov 14,2013
 
Whole House System

I wish I had done this a very very long time ago. The system is great. No more lugging 5 gal water jugs..no more plastic gal bottles to stomp on..and most importantly since our skin is like litmus paper…why shower in what you don't want to consume? If you are excited about flushing your entire body with toxins then don't get this product..if you are concerned and concerned about the health and well being of your family and the planet call immediately.

- Claudia
Alexandria, VA
Verified Reviews By Pelican Water
Nov 14,2013
 
BUYING PSE 1800 SYSTEM

I DEALT WITH MARK HUGHTS, REALLY NICE GUY,VERY KNOWLEDGABLE, TOOK THE TIME TO EXPLAIN THE WAY THE SYSTEM WORKS. EMAILED ME A FEW TIMES ANSWERING THE QUESTIONS I HAD, TOOK MY ORDER IN A TIMELY MANNER.

- PHYLLIS DEMARTINO
THE VILLAGES, FL
Verified Reviews By Pelican Water
Nov 14,2013
 
Good System

just want to know that our family is very happy with our drinking water by filtration pelican I recommend this system, thanks to Steve operator which helped us to select the right equipment. Thank you truly rolando.

- rolando damas
clermont, florida
Verified Reviews By Pelican Water
Nov 13,2013
 
Very happy

My husband and I are very pleased with the performance of our new Pelican water softening/filtering system. My tableware comes out of the dishwasher spot-free, our clear glass shower enclosures are easier to maintain, and my hair feels MUCH better after shampooing. Thanks, Pelican!!!

- jane
williamsport, IN
Verified Reviews By Pelican Water
Nov 12,2013
 
Customer Review

My experience with Pelican has been amazing from my first contact to present. I sincerely appreciate the responsiveness, thoughtfulness, knowledge, and humor! Thank You!

- Karen
Yakima, WA
Verified Reviews By Pelican Water
Nov 12,2013
 
Great System!

Purchased system in 2011,easy to install myself. Had very hard water with a lot of scale build up. Could tell a difference in the water right away.The scale build up was gone in a few months. Very happy with the system.

- Jerry Taylor
maineville,Ohio
Verified Reviews By Pelican Water
Nov 11,2013
 
So far, very good!

Our water is hard, we are the last users of Colorado River water. After the first week, our hair is squeaky clean. Not slimy, squeaky. And so more manageable. Second week, when squeegeeing the shower door, it just zips along. Just the bottom foot or so still has a drag on the squeegee. And the tile floor is almost slippery with no more calcium haze. Noticed the 1yr old dishwasher is loosing it's white haze on the bottom. And the faucets don't get as spotty, plus the deposits are disappearing around their edges. And fresh flowers stay fresher in this water. So my potted plants must love it too, although they haven't said yet. We have the 3-filter whole house system and it's almost like magic. Thank You!

- Woehrman
San Clemente, CA
Verified Reviews By Pelican Water
Nov 07,2013
 
The Pelican Combo Series

Purchased the "Pelican Carbon Series", Whole House Water Filter with the Pelican NaturSoft Salt Free Water Softener/Conditioner. Very happy with the system. We could tell the difference in the taste and texture of the water immediately. Easy purchase process, no problems, shipped quickly, was packaged very well for protection during transit. My plumber did an excellent job of installation, tucked into a corner of the garage with easy access to change the pre-filter and any other needs. The filter in our refrigerator has been in a year and still has not indicated a need to be replaced, before the Pelican system was installed, 6 months was absolute max. I would highly recommend this system to anyone looking for cleaner, softer water.

- Darryl Brooks
Modesto, CA 95351
Verified Reviews By Pelican Water
Nov 06,2013
 
My experience was great!

Mark was pleasant, respectful and helpful. He answered questions and asked if I had any other questions before he took my order. I appreciated that he took he time with me, he did not hard sell or rush my decision making. Thanks you, Mark

- Mary L. Chance
Gilman City, Missouri
Verified Reviews By Pelican Water
Nov 06,2013
 
Very Satisfied!

I purchased the PSE1800 system in May 2013. I have well water and my water was extremely hard. It has taken several months for the water to improve, probably because of the buildup in the plumbing. My water hardness is significantly lower than it was and I am hoping it will get lower over time. I can actually use my water for my morning coffee now. I have actually recommended this product to several people, and one of them already purchased one. Great product!!!

- Carol Rodriguez
Winchester, Virginia
Verified Reviews By Pelican Water
Nov 06,2013
 
Product Review

I am very pleased with my Pelican low-maintenance whole house water system. I am enjoying the benefits of filtered water from the tap without being concerned about the salt content. I don't have to be concerned about the little critters or the sun or weather causing damage to the computer system. It's been GREAT!!

- Frances Palmore
Ocala, FL
Verified Reviews By Pelican Water
Nov 04,2013
 
Pelican Whole House Filter-Softener

We have used the system about 4 years with no need for mainenance other that the cloth filter. am now replacing the media in one of the tanks. Help from Customer Service relative to what needs attention was excellent.

- David Burnett
Santa Clarita, CA
Verified Reviews By Pelican Water
Nov 03,2013
 
Great peoduct

I installed this system 3.5 years ago in a newly constructed home. Wonderful product!! Workes as advertised. Water clean and soft. Also installed an under sink reverse osmossis filter for drinking and ice. I really don't think I needed it.

- Jay Dishinger
Batesville, IN
Verified Reviews By Pelican Water
Oct 31,2013
 
Great Decision!!

No doubt, my wife was skeptical.....I was going to spend money on something that I had not seen or tried to resolve a problem that we both hated. Our water in Middle Tennessee is very hard and in our last house, left permanent water spots on our shower glass, destroyed 2 dishwashers and was a constant source of consternation. Since we were building a new house, we decided to do something about this problem. I can whole-heartedly recommend this system as it has done everything promised. My wife is amazed with the taste of the water as are everyone who tries it. The water spots clean easily off a large glass shower and the dishes look great coming out. We had no problems with installation and I feel that we will easily get our money back on the appliances that we don't have to buy now that the water is softened. Thanks Pelican Water!

- Ray Carroll
Murfreesboro, TN
Verified Reviews By Pelican Water
Oct 31,2013
 
Results Better Than exspected

Compared to the water softener I had before the water is cleaner with no discoloration in sinks or toilets or tubs. Feel free to drink the water

- Allen S. Nassau
San Jose, California
Verified Reviews By Pelican Water
Oct 30,2013
 
great experience

I am very happy with the quality of the water. Really big difference and how everything tastes, and feels.I would highly recommend this to anybody, especially on Long Island.

- Cliff Mossey
NY
Verified Reviews By Pelican Water
Oct 29,2013
 
Softner

After the installation of the Pelican, we immediately were aware of the definite different in the taste and shell of our water as well as the odor. We are very pleased with the installation and quality of our water now compared.

- Jim Laskowski
Rio Verde, Az
Verified Reviews By Pelican Water
Oct 29,2013
 
Great water

I purchased the PSE1800 when our subdivision was being switched to city water. I didn't like the chlorine taste at all. Now we have good tasting and healthy water at every faucet in the house. It even removes some of the fluoride. And we don't get the staining in the toilet bowls, like before, with the well water. I am very happy with this system.

- Orlin Buente
Kankakee, Illinois
Verified Reviews By Pelican Water
Oct 28,2013
 
happy customer

Hi really enjoy my whole house water filter/ water softener combo. It tastes like bottled water and I feel as though it was a good investment for my family's health.

- Anne
Largo, FL
Verified Reviews By Pelican Water
Oct 25,2013
 
Excellent Product

We've had our Pelican for 3 years. Bought it when we were constructing our new home. It is by far the easiest to maintain and does a great job of filtering. The water here is normally hard and is treated with chemicals by the city but I find no residue left on the faucets and no taste to the water. I would highly recommend this product to everyone.

- Marge
Wenatchee, WA
Verified Reviews By Pelican Water
Oct 24,2013
 
Professional Service

Mark is without doubt your representative extraordinaire, All questions were covered very professionally AND with personal empathy.

- L. Anthony Rosales
Fort Worth
Verified Reviews By Pelican Water
Oct 22,2013
 
Absolutely love it!

The whole house system has been installed for 6-9 months now and we couldn't be happier with it. The water in the bathroom tasted terrible and the very next day after installing the system there was not a bad taste at all and hasn't been since. Also, I have not had to buy a new coffee maker either. Before they would only last a few months. We would recommend this system to anyone and have done so many times.

- Selma Neihouse
Wright City, MO
Verified Reviews By Pelican Water
Oct 20,2013
 
very satisfied

We are very satisfied with our combination series 1800 water system. The laundry is much softer and the water is so good that we quit buying soda drinks and are using water with a little enhancer.

- larry songer
benton tn
Verified Reviews By Pelican Water
Oct 20,2013
 
Fantastic product

The PSE1800 system has met and exceeded all of our expectations. We were looking for an environmentally friendly way to "soften" and filter our water, i.e., no required salt or potassium needed and not a drop of wasted water (a big concern living in Tucson). The water in Tucson is very hard and we are concerned about the life of our water consuming appliances with the water hardness. While some will say this isn't a true water softener, I will agree, but I will also say this does a great job of changing the water chemistry so that the water deposits are not as noticeable and it has even dissolved some of the hard water build up in our sinks and swimming pool. Also like that it doesn't leave a slimy feeling while rinsing soap off, like a traditional softener. Another benefit is the water tastes AMAZING!!! My husband now says we are "water snobs" because we can notice the difference between our water and other water. In fact, we like our Pelican water so much that we've had to go out and buy water bottles so we can carry our water with us wherever we go. Mark Hughes did an excellent job answering all of our questions and was very patient all the way through our decision making process, which in hindsight, took too long. We are recommending this system to all of our friends and family. P.S. Our dogs also LOVE the water, too. Since we've installed the system, their water consumption has at least doubled. Four paws up from each dog :-)

- Sandra W
Tucson, AZ
Verified Reviews By Pelican Water
Oct 18,2013
 
Great People!! Great Product!! Awesome Water!!!

My home had a conventional water softer using salt that needed replacement. After I decided to replace this system, I contacted by phone several companies about their salt free water conditioners and water filters. During the course of my review process I made several calls to Patrick at Pelican Water Systems asking multiple questions about how the system was designed and how the components worked. Patrick was great to work with and answered all my questions with great detail. After my review it was clear that the Pelican Water PSE1800 system was the best system on the market for both price and installation ease. I received my system, installed it myself with no issues and now have the best water we have ever had. The water is soft and the taste is awesome!! I have and will to continue to recommend this system; it is simply the best on the market!!

- Ron Meadows
Raceland, Ky
Verified Reviews By Pelican Water
Oct 18,2013
 
Very Good System

I installed the PSE2000 Filter and Salt Free Softener in our new home. Every home owner around us is complaining about the water quality but we have no issues thanks to the Pelican system. The water is clear, taste good and seams to be removing the hard water deposits that exist around all our neighbors fixtures. It's only been 30 days in operation but so far so good. I have recommended the Pelican System to all my neighbors.

- Jimmie
Savannah, Georgia
Verified Reviews By Pelican Water
Oct 17,2013
 
Excellent System Great Quality

I had the PSE2000 system and post hot water filter installed. The quality was excellent. The water in my home is now vastly improved and tastes great. I no longer have to buy bottled water. All the showers and faucets are running free with no mineral build-up. I have recommended this system to my family members as well as my neighbors. The plumber recommended by Pelican,Ron Harvley,from Certified Plumbing Services, did an outstanding install job! The only complaint I have is with the post hot water filter. The filter element is very tall and there is only a short connector inside the bottom housing to hold the filter upright during the install process. As a result, the filter tends to fall over and not match up with the water tube/pipe inside the housing top. It took over eight tries to get the filter to finally match up properly and not leak. Once in place, the filter works great. It is just a pain to replace because there is nothing to hold the filter element in the correct erect position to match up with the upper housing while the lower housing is being screwed on. Perhaps a centering guide to hold the filter in place, or a longer pipe extending down from the housing top so the filter can be placed in the proper position while screwing the bottom housing on. Again, however, the PSE2000 is an absolutely great system. I am extremely happy with it. The personnel at the Pelican factory where I purchased my system from were really helpful and friendly. I highly recommend Pelican Water Systems!

- Benjamin Martinez
New Smyrna Beach, FL
Verified Reviews By Pelican Water
Oct 16,2013
 
Combo Series PSE1800/PSE2000 best system on the market

We have used the Pelican Combo Series four years and have been very happy with its performance. We had a standard soft water system before that we paid a great deal of money for and could not stand the salt in the water. This system allows great tasting water, and is one of the most eco-friendly systems on the market. Even though you still have some calcium deposits, they usually will wash off with a gentle rub and do not become hard. The dishwasher and laundry machine perform more efficiently as well. Our family's clothes and dishes are cleaned without very much detergent. The dishwasher works best with gel tabs rather than granular detergent. This is a great system we have become one of your many loyal customers. Keep up the good work!

- Debra Stegeman
Chandler
Verified Reviews By Pelican Water
Oct 15,2013
 
Great Product

We love the filter and softener system. Can now drink water from the faucet and fill my pond without adding clorine remover. I highly recommend this product.

- Fred Davis
Elizabeth City, NC
Verified Reviews By Pelican Water
Oct 14,2013
 
Very pleased

Since I live in an area with extremely hard water I was uncertain as to which system to go with in my new house. I had a Culligan system years ago but was ignorant to the fact they waste so much water. I googled best water treatment systems and Pelican came up. I had some questions and Steve Engel answered them directly and in a way I understood. I ordered the system, it came a few days later and was installed shortly after that. It takes a few days for the water to start tasting better and I am now receiving the benefits. Also it is much cheaper all the way around!

- Billie Ford
San Diego
Verified Reviews By Pelican Water
Oct 10,2013
 
Great Water!

We live in rural Kentucky and our water is heavily clorinated and hard. Very bitter taste. We drink from the filtered water of the refrigerator or small filter on the kitchen tap. Also buy bottled water for going out. Immediately after putting in our Pelican system, our water tastes great. The other bonus is we all said after the first shower, we felt cleaner and the water just felt good. The instructions for the installation was clear and it was a simple process to install. We are so happy with our system that we just ordered a system for our daughters new home.

- John Kutter
Lebanon, Ky
Verified Reviews By Pelican Water
Oct 09,2013
 
Fantastic

It was a pleasure working with Mark, he was very knowledgeable on the product, State requirements, proposed legislation, hard water issues he even brought in his personal experience explaining his personal experience by owning the system that I was inquiring about and purchased from Mark. He was pleasant and appeared not to rush me off the phone, I know from experience from working a technical call center that a wait time of over 5 min indicates the agents are swimming in calls one wave after another. Kudos again to Mark.

- Gale Young
Litchfield PK AZ
Verified Reviews By Pelican Water
Oct 07,2013
 
Positive

I am very please with the Pelican water treatment/filtration unit we purchased. I would recommend it highly. The customer service is also #1. Whenever I have a question, they respond in a timely fashion.

- Linda Brown
West Sunbury, Pa.
Verified Reviews By Pelican Water
Oct 07,2013
 
Better than Bottled Water!

We had your Combo 1800 system installed 5 months ago. And from the begining, we noticed wonderful happenings around our home. The laudndry is softer, fluftier, & we use less than 1/2 the detergent & no softner. The dishwasher detergent also has been cut in half, while the glasses are shinnier! The best part of the system is the taste of the drinking water. I would reccommend this system just for the taste of the water, let alone all of the other advantages it delivers.

- Bill Miller
Overland Park, KS
Verified Reviews By Pelican Water
Oct 06,2013
 
excellent product

I did some research prior to purchasing this unit. I have owned other softeners(salt based)before. I am very happy with my purchase. I did notice, as stated in manual, that some parts of my house did take some time/usage before noticing effect of softener/filter.

- Joshua Choe
Sacramento, CA
Verified Reviews By Pelican Water
Oct 02,2013
 
Extremely clean water

My family has been very happy with the very clean water we've had with our Pelican Combo system. We had our water tested and the results showed zero chlorine! We moved from a traditional salt-water softener and found that the Pelican system did not feel nearly as soft. However, we're happy we are no longer submitting our bodies to that extra salt.

- Elizabeth
Cocoa, FL
Verified Reviews By Pelican Water
Oct 01,2013
 
PREVIOUSLY USED IN ANOTHER HOME.

WE HAVE RECENTLY SOLD OUR HOME WHERE WE HAD A UNIT INSTALLED HAVING MADE THE CONVERSION FROM A SOFTENING SYSTEM WITH SALT. I ALSO HAD TO HAVE THE R0 SYSTEM FOR DRINKING WATER TO ELIMINATE THE SALT. BUT, SINCE THE INSTALLATION OF THE PELICAN COMBO SERIES, WE DO NOT HAVE THE RO SYSTEM NOR DO WE HAVE TO BE CONCERNED ABOUT USEING THE WATER ON ANY OF OUR OUTDOOR PLANTS, ETC. THIS SYSTEM IS GREAT FOR EVERYTHING, MAKING LIFE EASY,SAFE AND HEALTHY. THERE IS NOT ANY BUILD UP OF STAIN OR ORANGE SLUDGE FROM THE USE OF THIS SALT FREE SYSTEM. I WAS VERY HAPPY AND WILL BE EXTREMELY HAPPY WITH ANOTHER SYSTEM IN OUR NEW HOME. I LOOK FORWARD TO HAVING GOOD WATER AGAIN. THANK YOU

- TONI COOPER
NORTHFIELD, OHIO
Verified Reviews By Pelican Water
Sep 30,2013
 
Good experience

Sales people were very helpful. We are pleased with the products.

- Stephanie
Phoenix, AZ
Verified Reviews By Pelican Water
Sep 24,2013
 
I Love My Pelicans

Gentlemen: You sell a terrific product! My wife and I could not be happier. It is the best $2000.00 we have spent in our entire life and we are both in our 70's. The water tastes great, no more buying bottled water every week. My wife says the clothes are cleaner and softer than bofore. Our only regret is we didn't purchase our Pelicans years ago. A Very Satisfied Customer, Walt Hunley

- Walter Hunley
Brunswick, GA
Verified Reviews By Pelican Water
Sep 23,2013
 
Another satified customer

System does wonder to Long Island water. One of the worst in the country. We and other people see the different with our skins ad clothes. "You guys look Healthy" they say. great choice.

- peter gibbes
baldwin, ny
Verified Reviews By Pelican Water
Sep 18,2013
 
Thanks for your help

Mark - Thank you for all your help and assistance in our purchase. You had all the information we needed on the system and on various installation questions we had. We are looking forward to getting the system and using it soon. Thanks again, Brian

- Brian Raymond
Phoenix, AZ
Verified Reviews By Pelican Water
Sep 17,2013
 
Outstanding!

After extensive research into salt and salt free water softening systems, I recently purchased the PSE 1800 to solve some scale and chlorine issues I had with my city water. After I installed the system, I immediately noticed less spotting and much better tasting water from every faucet in my home. In fact, the treated water seems to almost dissolve existing scale build up that I had on shower heads and sink fixtures. I now trust drinking my water and using it to wash my vehicles. My sales rep Patrick was very knowledgeable and great to work with over the phone. This product delivers everything that Pelican promised it would and I am impressed with the quality of my new water. I definitely recommend this system to anyone who wants to eliminate the build up and have great tasting clean water in their home. Chris Pearson

- Chris Pearson
New Braunfels, TX
Verified Reviews By Pelican Water
Sep 14,2013
 
Sooo Great

I have been using my hold house combo system for 3 1/2 years and I am here to write that this system is great. The system preforms as it states, the water taste is excellent compared to my neighbors and the calcium deposits are minimal. I have recommended the Pelican system to my children and my neighbors it's a great product. I would also like to mention that the customer service with this company is wonderful and responsive thanks to all of you.

- Tony DiFiore
Debary, Fl
Verified Reviews By Pelican Water
Sep 10,2013
 
Natural Clean Water!

The system installed easily. It tastes great with no Chlorine or chloramine smell. The fish in my pond do not miss the water treatment I had to use before. My plants are thriving. Anything where water is involved is better everywhere in the house! I mistakenly used a bad plumber instead of the good one I had used before. Luckily his shoddy work was easily corrected and the leaks were stopped. My equipment arrived in two separate shipments on different days, which was a surprise but not a problem.

- HOWARD w ROBINSON
grapevine
Verified Reviews By Pelican Water
Sep 10,2013
 
Delivered as advertised

After a thorough online review of water conditioning systems, it was clear that Pelican held the virtual advantage. Our question was 'Could Pelican deliver on their promises?'. Based on our experience, the answer is a resounding 'Yes'. All steps in the process from ordering the system online with the help of competent sales staff through delivery; recommendation of a qualified plumber and performance of the system met and exceeded Pelican's promised performance. We are completely satisfied.

- Steven Hager
Mission Viejo, CA
Verified Reviews By Pelican Water
Sep 06,2013
 
happy with the product

I like the pelican whole house water filter and salt-free water softeners.I will recommend the pelican with others anytime possible

- trevor
houston, texas
Verified Reviews By Pelican Water
Sep 05,2013
 
good product

installed myself two weeks ago, easy install, appears to be working great, wife is happy, and no more lugging salt around.

- todd
pa
Verified Reviews By Pelican Water
Sep 04,2013
 
New home gift

I loved mine so much that I installed one in my daughter and son in laws new home as a house warming present. The combo unit preforms exceptionally well with zero maintenance. Thank you for such a wonderful product. We will all enjoy the healthful benefits for many, many years to come. Keep up the excellent work.

- Thomas wicher
Buffalo, N.Y.
Verified Reviews By Pelican Water
Sep 04,2013
 
Product review

Installation went well and to date have enjoyed the water/experience. Really, overall, very simple.

- Sharida Sendele
Boise, Idaho
Verified Reviews By Pelican Water
Sep 01,2013
 
Truly a great system

Our water tast better than bottled water, no hard scale build up in the faucets or showers. As bad as our water was, i cannot believe how great this systems works. Very easy to install. One of the best purchases we have ever made.

- Steven
Surprise, AZ
Verified Reviews By Pelican Water
Aug 29,2013
 
Installed 4 or 5 years ago. So far so good. Most notable is no chlorine

So far so good. Most notable is no chlorine smell or taste. Thank you. Wishing you Lots of SMILES and LAUGHS!!! I know I have been SMILING and LAUGHING more since having the Pelican installed.

- Rich Dowling
Denville, NJ
Verified Reviews By Pelican Water
Aug 29,2013
 
peican overview

We were used to a salt system. The adjustment took awhile to get used to. But overall the system is great. Reordered micron filters and the delivery was fast. I installed the system myself, it was easy, the only thing was the pelican came with 1inch threads and I had to convert it to 3/4 inch and the parts were hard to find. Would I purchase again? Yes

- David Holzapfel
Norton, KS
Verified Reviews By Pelican Water
Aug 27,2013
 
Very Pleased

I recently had my salt-based water conditioning system removed as I was concerned about the burning sensation I felt in my eyes when I showered and other concerns about salt. Then I replaced it with my new whole house filter and water conditioner by Pelican. The water smells clean, feels great on my skin, and does not burn my eyes. Also my special thanks to Matt for ensuring that the order was placed the same day and I received it a couple of days later just as he said. You have a great product and excellent customer service. Thanks Matt for recommending the Bizzzy Bee for installation - they are the best plummbers I have ever used.

- Patricia Johnson
Charlotte, NC
Verified Reviews By Pelican Water
Aug 27,2013
 
Very Satisfied

If the highly responsive and knowledgeable customer service was to be an indication of the quality of the product, then I was not to be disappointed with the product. As a novice filter shopper, and one who possesses a need to make informed decisions, I found the staff very helpful indeed. All one would have to do is peruse my email box to know how many questions asked and answered were exchanged between Pelican and me. Anyway, we've enjoyed wonderful water and would highly recommend these great low-maintenance products to anyone who prefers good water without the bad stuff. Pelican - we're very grateful!

- Ross Wilson
Oro Station
Verified Reviews By Pelican Water
Aug 23,2013
 
Works Great!

I am on a well and I replaced a Culligan unit with your whole house salt-free unit. I'm amazed! Water quality is great and no more messing with salt!

- Don Henke
Edmond, OK
Verified Reviews By Pelican Water
Aug 23,2013
 
wonderful

love my pelican softner, it is the best. well worth the money.

- deborah nickolson
fort wayne indiana
Verified Reviews By Pelican Water
Aug 22,2013
 
No more carrying salt!!

This is a worry free system. The water is great and always tastes and feels good. There's never a chlorine or salt taste. I don't have to wonder if I have to check to see if it needs salt or to carry those dreaded 40 # bags. I love it!!

- Janet Montford
Sackets Harbor
Verified Reviews By Pelican Water
Aug 21,2013
 
So far so good and very happy with purchase

I am no expert with water. However, since purchasing the Pelican Combo PSE 1800 & 2000 series I have seen a noticeable difference in the water at my new home. When I first purchased my home I noticed what is called "scaling" in laymen’s terms. It was basically white crust on all my faucets, fixtures even in the tank of the toilet it turned everything black. I had never seen this before. I immediately started researching and realized I did not want to deal with bags of salt and scheduling etc. There had to be an alternate solution to dumping bags of salt into containers etc. I did some research and after numerous reviews came up Pelican. Now, it has only been a month. But, I can say, there is no longer scaling. Water is water to me, but that was my main concern. Of course the water which comes out of the faucet or refrigerator tastes just fine as well. I would recommend this system to anyone who is looking. It is a tad more expensive than some of the others but is worth it. I spoke to numerous plumbers in the area who also had positive things to say about this system and advised me to stay away from "culligan" and the other companies who want a maintenance contract. Also, if you are MILITARY ask for a discount, Pelican will give you one! Good to deal with a patriotic company who makes a great product.

- Mike
Raleigh NC
Verified Reviews By Pelican Water
Aug 19,2013
 
Very Satisfied

We purchased a whole house system, 2 years ago. It has worked perfectly with no problems. I have recommended the system to our friends as they have all commented how clean our water taste.

- david m mills
quinton,va
Verified Reviews By Pelican Water
Aug 16,2013
 
Great filtration system

We just moved into our new house and had it installed and it works great. Fresh, clean, pure water- no more Britta Water filters! I just did the six month filter replacement and it was a breeze to shut the water off, replace the filter and hook it back up. I would recommend this product. Mike

- Michael Ford
Linden, VA
Verified Reviews By Pelican Water
Aug 16,2013
 
Mark Hughes

Mark was as good as you get for helping me to understand your systems so I could make the right choice for my family. I Rate him a 10 in all aspects of the sales experience

- Howard Meek
La Quinta, CA
Verified Reviews By Pelican Water
Aug 16,2013
 
as expected

Our system has worked excellently since installed by our plumber. We have changed out the filer element ourselves. We are very happy with the system.

- David Olson
Appleton, WI
Verified Reviews By Pelican Water
Aug 15,2013
 
Meets all expectations so far

Our system has now been in operation for one month. We have a;ready noticed the improved taste of our drinking water, due to the whole-house filter. According to the installation instructions, it will take more time for the conditioner/softener to show its effect, and we look forward to the promised reduction in scale buildup. So far, so good!

- Jeff Mills
Sarasota, FL
Verified Reviews By Pelican Water
Aug 10,2013
 
Feed back

So far, so good. Our water is much softer and the drinking water taste good.

- Cecile Senechal
Albuquerque,
Verified Reviews By Pelican Water
Aug 09,2013
 
Very please, Very satisified with entire process.

A very good Friend refereed me to this company. He told me that the customer service staff will help you with the requirements that you will need to purchase this system. I had four different company's come to my house and give estimates on the same type of system, with exceptions of the softener side of solution. Pelican seemed to have the only solution on the market that would work for what we wanted. My estimates were from $5.000 to $8.000 with high pressure sales reps. My experience with Pelican was very pleasant, no pressure on over buying, and step by step instructions on installation. I did look at previous reviews on Pelican products, also customer service, they also were very very good. This company has a staff that are all very knowledgeable in all of the products that they sell. When calling, I talked with staff on a problem my Wife was having with city treated water. My Wife was getting a rash every time she took a shower. The staff guided me throughout on possibility's what the problem could be and what the solution was. Treated water with the chemicals used by city to treat our water seemed to be the problem. After we installed the combo carbon filter/softener my Wife's reaction to the city water started to go away, it went away almost the same day. Then we decided to add to our Pelican system the UV C4 Max. This complete system was our solution to have the peace of mine knowing that the water we use is completely protected. The total cost of the system was well below half of the others, total was $2.364. A friend and I did the installation, very easy to do yourself, also if any questions, Pelican is only a phone call away. My Wife and I without question, 100% recommend this company. Great staff, fantastic customer service, priced very well, most of all the comfort of knowing we have safe water to use and drink. We give our thanks you, Pelican Water Systems, that's two thumbs up. Chuck

- charles van voorhis
Wake Forest, NC
Verified Reviews By Pelican Water
Aug 09,2013
 
Great product.

Thanks to the Pelican system, I now have suds back in my water! My hair actually feels clean! I am so thankful we decided to make this purchase.

- LINDA BROWN
WEST SUNBURY, PA
Verified Reviews By Pelican Water
Aug 06,2013
 
Great Customer Service

I replaced an aging salt type water softener with the whole house water filter PC600, wishing to get away from added salt in our diet upon recommedation from a friend. When the water felt "different" I started researching water conditioning in detail and spoke with Patrick who explained to me that what I purchased was a whole house filter but it had no water softening capabilities. I was determined to have only one tank so Patrick arranged a return of the PC600 in exchange for an order of the NS3 water conditioner. Upon further research, I realized and confirmed with Patrick that what I really wanted was the filtering AND conditioning, which required me to keep the PC600 in the system and ADD the NS3 for water conditioning. Clearly, I should have gone through all this research and question cycle BEFORE I placed my first order, but Patrick was very patient and knowledgeable explaining all the nuances of what I was trying to accomplish. In the end, Patrick was able to straighten me out, and was able to secure me a "system" price for the upgrade as opposed to just charging me "a la carte" pricing of each system individually, which by this time is extremely appreciated by me. Thanks Patrick! ...and thanks Pelican!

- Roger Lee
SAN JOSE
Verified Reviews By Pelican Water
Aug 06,2013
 
So Impressed!

OK, We've done it! We just got off the phone with Steve at Ext 205, and we were so impressed with his knowledge, his ability to put us at ease (not wanting to pressure us into anything!), and with the product... that we purchased the Combo unit at the end of the conversation. This was after 7 days on the computer looking at everything offered from EVERYONE and deciding that Pelican was the one that was for us. We're both retired and there are three of us living here, so we're going to look forward to installing it and reaping the benefits. Thanks to Steve... the customer service was impressive!

- Jan & Dave & Jesse
New Albany, Indiana
Verified Reviews By Pelican Water
Aug 06,2013
 
CLEAN/CLEAR WATER!!!

Model Number: PSE1800 / PSE2000 Our CITY water in Tampa, FL was ruining our appliances, and we were tired of deposits and ingesting chemicals in the water we drank, even after the Britta canister filters. After much research, we recently purchased a whole house filter system with a prefilter, carbon, and softener filters. We are so pleased!! Our applicances are thanking us..no water spots or white build up in dishwasher, water heater, and our clothes come out so white and clean with minimal soap and little need for chemicals like clorox. The drinking water out of the tap is crystal clear, no sediment, nothing! It has NO taste, smell and you know you are drinking CLEAN water! Our tea and coffee tastes better! We recommend this to the health conscious, and those protecting their home investment in appliances.

- Bonnie Edwards
Tampa, FL
Verified Reviews By Pelican Water
Aug 03,2013
 
review

Great product, no maintenance other then changing out the pre-filter. It does what its suppose to do. Great support if U need it. Maintenance free. Better tasting water. Easy hook up friendly reminders on when the filter should be changed. Highly recommend this product.

- Jeff Fitch
Colfax Ia
Verified Reviews By Pelican Water
Jul 28,2013
 
Top of the line product

Had my whole house system installed 8 months ago and still Impressed with the System. Would recommend it In a heart beat. The savings on electricity and salt are unbelievable. Thanks Pelican

- Jim nelson
Roseville Minnesota
Verified Reviews By Pelican Water
Jul 26,2013
 
Very Happy!

The Pelican Water System works great for my family. I am so happy that I no longer have the upkeep problems of a salt water softener system. All I need to do is to replace a filter every 4-6 months which takes me all of about 5 minutes to accomplish. We love it!

- Darryl English
Humble, TX
Verified Reviews By Pelican Water
Jul 25,2013
 
Great

I only have my system installed a few week. I installed it my self, so far it's great.

- Cecilio Figueroa
Homestead
Verified Reviews By Pelican Water
Jul 25,2013
 
A good alternative for a whole-house water system

We recently moved into a new home in a new area with water that is very hard and has a strong chlorine taste and odor. I wanted a whole-house filter solution that also addressed the hardness issue. Most of my neighbors use a tank exchange softener service which doesn't provide whole-house filtering and has its own set of problems. Some use LifeSource, which is very expensive - about twice what my Pelican Combo system cost - and it doesn't really provide de-scaling and requires both a drain and electricity, neither of which I wanted. The Pelican Combo Series seemed to be a great solution. The sales process was pretty straightforward. The Pelican website is very informative, and the salesperson answered all of my questions easily. Based on that experience and based on reading a number of positive reviews, I felt pretty comfortable with ordering the system over the Internet. Everything arrived as promised, on time and in good shape. The installation was a little rocky. If you are handy, you could do this yourself, but in our case, the installation required cutting, joining, and sweating copper pipe, and I felt it would go better if done by a professional. We used a plumber recommended by Pelican, and he wasn't all that experienced in putting in these systems. Eventually, he got it right, but it took multiple visits. Based on that experience, I would definitely recommend using stainless steel flex pipe. It costs more, but it makes the whole process very easy. We have only been up and running for a week now, but so far we are very pleased with the system. We have noticed an immediate and dramatic improvement in the taste and smell of the water. It tastes as good as any bottled water I have had, and the odor is gone. My wife has noticed that her hair and skin are softer, and the silverware coming out of the dishwasher is much shinier. Based on my reading of the product literature, I expect the de-scaling effect to improve over the next few weeks. Given our experience so far, I would say that this is an excellent solution for both taste/odor problems and hard water problems. I think Pelican is a much better solution than the others that I have seen, and I would definitely recommend it.

- David Bernstein
Nipomo, CA
Verified Reviews By Pelican Water
Jul 25,2013
 
Unexpected

I researched many water softeners and knew a few people who had them and although they worked somewhat ok there was a lot of maintenance, water waste and they used electricity. I was skeptical about buying a Pelican System because I didn't know anybody personally that had one to use as a reference. These days companies are all about profits and not much on customer service but I bought it and installed it a few weeks ago. I am amazed at how easy it was to install myself and the next day I saw a big difference in my water. My girlfriend did not itch after her shower and her skin is not so dry anymore. I'll save money on lotions for dry skin because she just don't need them anymore. I don't have those hard water spots on my dishes. We washed a load of cloths without using any soap detergent at all and was shocked to see how much soap came out of our cloths. although it is not the cheapest it in my opinion is worth the money. Also Steve Engel was the main reason I decided to buy a Pelican Water System. He did not pressure me into buying and was just an excellent rep. for the company. He explained what I was buying and what to expect. I called some other water softener companies first and every day they called me and was discounting their product without me asking for a discount. This was a lot of money for me but I do feel I got my moneys worth. It works and it works great.

- Mike
Albuquerque,NM
Verified Reviews By Pelican Water
Jul 16,2013
 
Goodbye bottled water

We suffer from hard water with a nasty taste and strong chlorine smell. After installing the Combo Series, the smell is gone and we can now drink from the faucet. Shower still water spots but cleans up easily. It would have been nice to have softer water but don't want to give up the great taste..............Bob

- Bob Millerr
Yorba Linda, CA
Verified Reviews By Pelican Water
Jul 16,2013
 
Great

I have city water, but it is very dirty. My installer is Chuck Blythe who was amazed at the dirt. He is top notch. Our water has improved greatly. No more stains, calcium build up, or hard water. It is a great improvement. If you have customers that want to see my system, send them over.

- Melvin Macomber
Carmichael
Verified Reviews By Pelican Water
Jul 15,2013
 
Great system

We have been enjoying our PS for 5 years. I love the ease of the system. It is Salt free, and changing the filters is a breeze. I was concerned about the upkeep of purchasing a whole house system but this one is wonderful. I only have to think about it twice a year to change the filter. Would highly recommend this system and have already done so on several occasions.

- D Scariano
Huntsville, Texas
Verified Reviews By Pelican Water
Jul 12,2013
 
Works great

I installed it myself. My well water is much better and tastes great. I like that they remind me to change the filters. When they do so, I really should change it.

- Pete Hunt
Mineral, va
Verified Reviews By Pelican Water
Jul 11,2013
 
knowledgeable staff

Had an excellent experience with Pelican. Mark was very knowledgeable about the products and was most helpful.

- James Kinsey
Saint George, SC
Verified Reviews By Pelican Water
Jul 08,2013
 
GOOD PRODUCT.

IT MADE A GREAT DIFFERENCE ON ELIMINATING WATER SPOTS. VERY LOW MAINT. ELIMINATED MY WIFES ITCHES AFTER BATH/SHOWER. EASY TO KEEP THINGS CLEANER.

- JOHN
GILBERT AZ
Verified Reviews By Pelican Water
Jul 07,2013
 
PARTS SUPPORT

I recently asked a question about what filter I should use on my system. Your response was very quick and helpful. Also shipping was amazing. We got the product in no time. Thank you

- TOM EDWARDS
CHENEY, KANSAS
Verified Reviews By Pelican Water
Jul 06,2013
 
Love my Pelican system.

Living in the AZ heats dries your skin, but with our new softener/filter from Pelican our skin is softer, we use less lotion, and our laundry, shower doors, and dishes are cleaner than ever. We love the taste of our water now and we're saving money by not buying bottled water and helping our environment in the process. Thanks Pelican for helping me chose the right products... We love our Pelican water system!

- Andria Isom
El Mirage, AZ
Verified Reviews By Pelican Water
Jul 03,2013
 
good

Bought it in 2012, installed in a new house in March 2013. So far so good. Water tastes good and the swimming pool has soft water which some people notice.

- James Bickley
Corpus Christi, TX
Verified Reviews By Pelican Water
Jul 01,2013
 
Performs as Promised!

My wife and I were skeptical as to how well the water softner would work without the traditional "Salt" method; but we were wrong! After 6 months being used with 4 Bathrooms, three showers, laundry, and dishwasher we couldn't be more pleased! There isn't the slightest spots on any of the glass shower doors with showers beging taken every day for half a year and no calcium rings inside toilets, nor the slights spots on dishes in the dishwasher (which runs several times a day). And with practically no maintanence (change a small pre-filter every 6 mohths), we are saving all kinds of money, work, and time not having to maintain it. Thank you for doing the research and creating such a great product!

- B Miller
Roseville, CA
Verified Reviews By Pelican Water
Jun 30,2013
 
So far so good

Only had it installed for a few days but water is great to drink, clothes need less detergent, shower is not spotting and overall we're very pleased.

- Al Woodall
Kure Beach
Verified Reviews By Pelican Water
Jun 29,2013
 
Thank You

Mark Hughes provided great customer service. He was very informative and helpful with finding a plumber in our area. We are extremely happy with our system.

- Cindy Sideco
Las Vegas, NV
Verified Reviews By Pelican Water
Jun 26,2013
 
Water taste

Before I installed my pelican system, my water was unbearable to drink. The taste was quite disgusting. After installing the pelican system, I am able to drink the water and use it for cooking. There is a significant difference and I am pleased with the system. My only suggestion is to make sure you read all available information and to ensure you know what you're getting as well as that it is right for your family and their neefs.

- Katherine Anderson
Campo, CA
Verified Reviews By Pelican Water
Jun 24,2013
 
Service

The service I received was excellent. Patrick answered all my questions,and took my order. The system is installed and running smoothly now. This is a successful conclusion to my purification and soft-water needs.

- Tom Mooney
Los Altos,Ca.
Verified Reviews By Pelican Water
Jun 24,2013
 
Great Product

This is a great product. I would recommend this for anyone with a water filter need.

- Wendy
Eustis, FL
Verified Reviews By Pelican Water
Jun 23,2013
 
Pelican Model: PC600

PC600 water filter removes the chlorine from your drinking water as advertised. Better than bottled water because there is no BPA. If you are concerned with BPA in plastic bottled water, than purchase PC600 for BPA-Free drinking water.

- Jeff
Los Angeles
Verified Reviews By Pelican Water
Jun 21,2013
 
a happy customer

I was constantly cleaning my shower heads and faucets, till I purchased the Pelican water softener and filter. I have a tank-less water heater and had to replace the heat exchanger once already. But since I have the Pelican water conditioner the last time I cleaned the tank there was no debris in the exchanged water. No calcium!

- Rich Chapman
Tucson, Az
Verified Reviews By Pelican Water
Jun 19,2013
 
love it

I am not sure I have the right model but we have the combo with the iron and magnesium filter and the clorox injection pump. We love it. No more smell or rust colored water. Thank you

- Larry Schutte
Hastings Nebraska
Verified Reviews By Pelican Water
Jun 17,2013
 
Lots of information, easy to order, works great!

We installed the system in our Fort Mohave, AZ home, where the water is not good. But this system allows us to drink, wash, cook, etc, with no problem. And it doesn't use salt. When we bought the house it had a salt water softener and I knew when I saw and smelled it, I didn't want another one. Sure glad I researched and found Pelican.

- David
Fort Mohave, AZ
Verified Reviews By Pelican Water
Jun 12,2013
 
Pelican review

We have only had the system for a few months. The install was fairly easy. My plumber installed it. So far the system has delivered what it promised.

- Cynthia Negrete
Texas
Verified Reviews By Pelican Water
Jun 11,2013
 
Great

Love the fact that I don't have to remember to buy salt & load it home!! The slight residue due to the healthful minerals left in the water is not a problem, because the feel & taste of the water is awesome. Having the whole house filtered is a bonus I didn't even know was possible. Ordering on-line was a big savings. As long as the plumber did the install correctly, we are set!

- Morgan Lenay Waller
Kansas City
Verified Reviews By Pelican Water
Jun 11,2013
 
Fabulous System

This is truly a wonderful product. Crystal clear great tasting water and easy to install. I definitely recommend it.

- Carl
New London, CT
Verified Reviews By Pelican Water
Jun 10,2013
 
Water Softner works

I like the way our water softner and filter clean up our hard water.

- Emil Urbanek
Sun City West, AZ
Verified Reviews By Pelican Water
Jun 06,2013
 
Best Water Ever!

Since we got our Pelican water system (including the salt-free softener), our water not only tastes great, but our hair isn't as brittle, our skin isn't as itchy, and there's no longer any chlorine smell. Great product with minimal maintenance. Love it!

- Holly Rolls
Elk Grove, CA
Verified Reviews By Pelican Water
Jun 05,2013
 
Dr.

We have had the system installed and in operation for over 6 months. It has been working well to produce better water for who house with almost free maintenance. We’re also very satisfied with Pelican Water Salesman Gary Stevens, who is very professional and perfectionistic.

- Shouming Zhang
Katy
Verified Reviews By Pelican Water
Jun 04,2013
 
Excellent Product Combination

My experience with Pelican Water Systems from the start (website) was very positive. When I contacted Patrick by phone he was knowledgeable, professional and extremely helpful. I ordered the products, they arrived in a timely fashion and were beautiful in appearance. I have only used the products for about a week so far, but am extremely satisfied with my purchase. I could not recommend Pelican and Patrick more highly.

- Lee P. Soto
Troy, NY
Verified Reviews By Pelican Water
Jun 03,2013
 
Filter & Softener

We have had the system installed and in operation for over 6 months now,and are enjoying it very much!

- William Orndorff
Downey, CA
Verified Reviews By Pelican Water
Jun 01,2013
 
First review

Very pleased with my system. Great to have clean, filtered water in my entire house!! Would highly recommend to any of my family and friends.

- Larry LaFleur
Edmond, Oklahoma
Verified Reviews By Pelican Water
May 30,2013
 
very happy

I am very happy with my system and with your customer service. I would recommend your products to anyone. Thanks Rich Witek

- Rich Witek
Ewa Beach, HI
Verified Reviews By Pelican Water
May 29,2013
 
Satisfied

The system works beautifully and your customer service is first class.

- Lou Parker
Aurora
Verified Reviews By Pelican Water
May 29,2013
 
Great Sales Help

Mark was a big help in determining the right products for my needs. He was knowledgable and did not try to "oversell."

- ANDREW VILLA
Chandler
Verified Reviews By Pelican Water
May 28,2013
 
Very Satisfied

I've had the systems for 6 months and just did the first filter change. Very easy (5 Minutes)and the email from Pelican reminding me to change the filter and how to do it was a nice reminder.I did a lot of research before I purchased a system. We are VERY satisfied with our system and would highly recommend the system. I talked with customer service several times and they are on top of their game. They answered all of my questions promptly and were very up front. We had just installed 2 new bathrooms and any water residue is MUCH easier to clean. Very Happy with system and for what it does it's a fair price for the system. Customer Service is top notch!

- Don Kimbro
Greensboro, N.C.
Verified Reviews By Pelican Water
May 26,2013
 
Filter change

First filter change, went as easy as ordering and installing the system

- Jim nelson
Roseville Minnesota
Verified Reviews By Pelican Water
May 22,2013
 
First filter change

No problems with my unit. Water taste's and feels 100% better. Well pleased.

- James Potter
Montgomery, TX
Verified Reviews By Pelican Water
May 21,2013
 
Could not be more pleased

I did a lot of on-line research before buying our system. I was somewhat skeptical about it, but based on the test results we decided to gave it a try and we could not be more pleased. We have had it almost a year and system performs as advertised.... I would recommend Pelican to anyone..... Special kudos to Steve in customer services for answering all my questions and providing technical guidance.....

- Joseph Genchi
Agoura Hills, Ca
Verified Reviews By Pelican Water
May 18,2013
 
So Far Good

The water now tastes fantastic. However, the softening portion has been much slower. Finally after nearly 2 months we are beginning to see softer water. There must have been more buildup in the piping than we thought. I think in 4 -6 months we may see the full softener benefits.

- Rich Dotson
Magnolia, Tx
Verified Reviews By Pelican Water
May 18,2013
 
SUPERB

I bought the system purification and softner systems from Patrick in Deland, Florida. I have rehabbed house for OVER 20 years. RARELY, do I run into someone who gives the level of Customer Service which Patrick in Deland gives!! I did business troubleshooting across our nation for the founder of Burger King, the founder of HCA and Columbia Health Care and for Jack Massey who bought KFC from Mr. Sanders. What I am trying to tell you is I used to get paid a tremendously high amount of money for my input and Patrick is A MOVER AND SHAKER!!! If you haven't looked at him for promotion you should do so before someone steals an incredible employee from your company!

- Gary K Merriam
Jacksonville, Florida
Verified Reviews By Pelican Water
May 18,2013
 
Water quality.

Great upgrade to our home. Water quality is so much better. Wish we had done it sooner.

- Tom Primm
Carolina Beach,NC
Verified Reviews By Pelican Water
May 16,2013
 
Replaced Old Salt Softener

I replaced a traditional salt softener system with the combo salt-free and carbon setup. Now we can drink great water from an tap and I feel good about the water supply. Granted, I do need more soap now, but that is not a problem.

- Rob Oswalt
san Diego
Verified Reviews By Pelican Water
May 14,2013
 
Delighted

Be sure it's everything we wanted it to be: bathing, drinking, cloths & dish washing. We recommended it to one of our neighbors recently who also installed and are very pleased too. Needs only 5 minutes attention once or twice a year to replace the low-cost filter.

- John Sommerwill
THE VILLAGES
Verified Reviews By Pelican Water
May 13,2013
 
Great Choice

Our plumber had no problems with the installation and the improvement in water quality was noticeable within a couple of days.

- Dave Teer
Papillion
Verified Reviews By Pelican Water
May 10,2013
 
Problem Solved

Customer service and attention to detail were amazing. One of the best on-line technical discussions and telephone interactions I've ever experienced. (When you call in for assistance and guidance, ask for Patrick Hollingsworth.) And, if you want to make sure you're covering all of the inorganics, metals, and organic traces, email them your H2O laboratory test results and go over them with the Pelican team. I'm also pleased to report that the installed system has not lowered the water pressure at all--a concern I had given the size and potential density of the filtration system. Installation is a breeze, although pay attention to the 24-hour carbon tank rinsing pre-use process.

- Dr. Charles Coleman
Pittsboro, NC
Verified Reviews By Pelican Water
May 10,2013
 
No more salt!

These products have been everything they were promoted to be. The water tastes great and we have even more suds than we had with the old salt softener! We lost a little pressure but that may be because we had to replumb the system to get 2 tanks to fit in our house with no basement... Installation was pretty easy even with adding 50' of pipe and lots of elbows. I was a bit skeptical of the process with our very hard water but I would recommend it!

- Jim Beyer
Monona WI
Verified Reviews By Pelican Water
May 10,2013
 
Great System

We purchased the full house filtration system from Pelican. Even though it only been 3 weeks the system was installed, we are very satisfied with the system. We have well water and we didn’t have a water softener. This system make a huge different on the first week. I was so happy to see again my white shirts looking white; I actually can see bubbles on the washer machine and dishwasher. Something we hardly were seeing before. The water feels great, and no longer smell. Coffee & Tea taste great. We are very happy with the results and recommend this system to everyone that has well water. Best investment I made.

- Santiago Bonilla
Mount Prospect, IL
Verified Reviews By Pelican Water
May 09,2013
 
Love our Pelican Water System

We purchased the combo series with the help of Steve to determine what we really needed. Steve was right,we love the softener and filter combo. No more itchy skin! I love the fact when I'm cooking I feel good about filling the pan right from the tap instead of going through our filter in the frig. My husband installed it himself and if he had a question Steve was only a phone call away. It was pretty easy to install. Great experience would recommend this product to anyone.

- Ben DiBartolomeo
Tonawanda NY 14150
Verified Reviews By Pelican Water
May 08,2013
 
Best Customer Service!!

After reviewing the website I left a voice message for someone to contact me to answer some questions. I received a phone call from Mark Hughes the next day who patiently explained everything and answered all of my silly questions. We were easily on the phone for a half hour. He never sounded rushed and I didn't feel pressured to buy. I had to discuss everything with my husband before making the purchase. Mark gave his extension so I could reach him with any further questions or concerns. Not only did we choose the Pelican system because of its superior performance, but we felt comfortable spending money on a company that delivers fantastic customer service! We called Mark back a few days later with a couple of more questions and then placed our order for the saltless combo over the phone. We look forward to receiving our unit. Thank you!

- Leah Alejandro Reeder
Sierra Vista, AZ
Verified Reviews By Pelican Water
May 08,2013
 
Great Product

We moved to FL last summer. Even though we love our new community we learned that its water treatment facility is in need of repair and the water from it, on occasion, is not as pure as we wanted. So, after some investigation I decided on the Pelican System. Our water is now very pure and we do love the system. I’ve had water softeners and filtering systems in the past and Pelican is so much better.

- Mike Marois
Ormond Beach, FL
Verified Reviews By Pelican Water
May 08,2013
 
Very good water system

I just had my system model PSE2000 Combo. The very first time when this was just installed, the process to flush the carbon was a very lengthy my who house has lots of corbon flush which it was indicated in the manual, and it took a long time to flush the entire house, but after that is was an amazing experience. The water was very soft and clear unlike my previous experience with Culligan water softener whic was salt tanks and oily feeling. It was noticable by my own kids water difference.. Santa Clarita CA

- Steve
Santa Clarita,CA
Verified Reviews By Pelican Water
May 08,2013
 
A Good Whole-House Syste

We purchased the PSE 1800 system for the filtration and softening of our water supply. It contains a coarse filter, a fine charcoal filter and a softener. All three units are installed at the water inlet into the house. In our house, this mandated and outdoor installation. So far, the system is working well and effectively. Installation was not difficult; it does not require a licensed plumber if one has some experience and modest plumbing skills involving PVC pipes. We like the fact that the system works without the use of salt or other chemicals, or electricity. Replacement of the coarse filter is easy, but we have not yet had to replace the charcoal filter. It is required once every five years or so. Hopefully that will not be difficult either. Overall, we feel that the system is well worth its cost.

- Mustafa Yilmaz
Venice
Verified Reviews By Pelican Water
May 08,2013
 
Love it

Water actually taste better and I love how the entire home has filtered water and reduced fluoride with the added fluoride filter.

- Josh
Chattanooga TN
Verified Reviews By Pelican Water
May 07,2013
 
Great all around

I am so pleased with my new system.I can now grab a glass of water from any faucet (took a while to get used to this new method!) rather then from the purchased bottled water dispenser that took up way too much room on my kitchen counter.It tastes great and is less filling! ;) Customer service is stellar (Mark x209), we always have a few good laughs whenever we talk.:) Thank you Pelican for a fine product and excellent customer experience before, during and after the sale.

- Michele
Boise, Idaho
Verified Reviews By Pelican Water
May 07,2013
 
Very satisfied.

I purchased you combo conditioner and filter and couldn't be happier. I received it promptly after the order and installed it myself. The water is so clear and tastes like the purest spring water. Pretty impressive considering I live in Florida where the water has a sulphur taste. We recommend the system highly .

- JOHN COLLINS
FL
Verified Reviews By Pelican Water
May 03,2013
 
Best Drinking Water Ever

Since our purchase and installation of our Pellican Water system, we have enjoyed the best tasting water ever. We have some spotting on our dishes, but most of it is eliminated by using the Cascade Action Pacs, which has a spot remover in it. Our laundry seems to come out clean and fresh. All in all we are very satisfied with our Pelican Water system and have recommended it to many of our friends.

- Ken Genz
Woodbury, MN
Verified Reviews By Pelican Water
May 03,2013
 
great water sofer system

Hey been in use for a couple of months now everything working great

- Cliff. Hughes
Black Canyon city, AZ
Verified Reviews By Pelican Water
May 03,2013
 
MORE HEALTHY

We really like the fact that we are making our entire house more healthy - and especially for ourselves while at the same time not harming the environment. Thank you to Scott!

- Lisa E
Ameilla, Florida 32034
Verified Reviews By Pelican Water
May 02,2013
 
AN AWESOME PRODUCT!

We bought the house with a basic salt softner in place. The water was slick, we didn't like drinking it, and hated bathing in it. The Pelican softener system works better than I thought it could. It feels like bathing in city supplied chlorinated water from a surface water source, and is equal to drinking bottled water. Thanks Pelican!!

- Scott Clark
Azle, TX
Verified Reviews By Pelican Water
May 02,2013
 
Pure water happy!

I love my whole house water filtration system. I have since added the fluoride filter also. It took a while to have clear water in my bathtub(sediment came out for quite a while) but I think it has finally stopped. Love the service with Pelican Water Systems too. They really take their time with you with any problem that is a concern to you. Hope I enjoy my system for many years knowing we are not showering or bathing or drinking or cooking with chemicals and carcinogens. Thanks Pelican!!

- Janice
Schriever
Verified Reviews By Pelican Water
May 01,2013
 
Too good to be true

After having the salt free combo system installed, I could not beleive the performance. After having a Lifesource system for 5-6 years, there is no comparison. The Pelican system is far superior in performance,operating costs and NO BACKWASHING once a week wasting gallons of water. thank you Pelican!

- Joe Johnson
indio
Verified Reviews By Pelican Water
May 01,2013
 
Solved My Problem

I ordered a whole house well water filter system and installed it myself. I found that Pelican's tech help was very knowledgable and avaiable when I called. The system is working very well and has taken care of the problems we were having. Mike Newman

- Mike Newman
Shreveport, LA
Verified Reviews By Pelican Water
May 01,2013
 
Works Wonderful

Installed it myself and intructions were easy to follow. Could see the benefits soon after. So nice to not have to worry about adding salt to a softner. Drinking the water now out of any tap with a great taste.

- Herb
Marquette, NE
Verified Reviews By Pelican Water
Apr 28,2013
 
very happy with softener/filter

good product,works as advertised,installed by licensed plumber

- larry
las cruces,nm
Verified Reviews By Pelican Water
Apr 25,2013
 
Great Product

After researching the salted products and hearing disturbing stories, my wife and I decided to install a Pelican prefilter, Charcoal filter and salt free water softner on our well that supplies all of the water for our house. We went from rusty tubs and toilets to clear in a few days after installation. I flushed out our water heater as instructed, but since it was ten years old, I ended up replacing the two heating elements and now we have plenty of fresh hot water. I especially like the way Pelican sends a reminder email to change the prefilter every six months. We have recommended this company to a fellow church member and they recently installed their own system. Being of Scottish heritage, I look for value and lowest total expense. This system gives us both.

- chip smith
Irmo, sc
Verified Reviews By Pelican Water
Apr 24,2013
 
At last!

Pelican has achieved the ultimate in whole house water treatment! The filtered water tastes so good that individual faucet filters are no longer needed, we have great-tasting water instantly from anywhere in the house. Our skin is no longer itchy, our hair is softer, and our clothes come out of the dryer much softer too. We have extremely hard water in our city and we love the fact that the water softener is salt-free. Good job, Pelican!

- Holly rolls
Elk Grove, CA
Verified Reviews By Pelican Water
Apr 22,2013
 
GREAT!

I loved the way the water tastes now. My wife likes the softness of the towels. Our plumbing man did a beautiful job...easy to take care of.

- Guy Farley
Plainfield, IL.
Verified Reviews By Pelican Water
Apr 19,2013
 
.Very satisfied customer.

Excellent product. The whole house has perfect drinkable water. The softened water feels natural, not slimy as from salt softener. Have the system installed for 8 monts and working perfectly. Thanks Pelican for perfect filtration system.

- Zygmunt Amaretti
Las Vegas, Nevada
Verified Reviews By Pelican Water
Apr 19,2013
 
BIG DIFFERENCE

It has made such a difference in bathing and drinking. We are so glad we invested in such a fine product!

- Herman Craig
Munfordville, KY
Verified Reviews By Pelican Water
Apr 18,2013
 
Great Water

Have had mine for over 6 months, fixtures and bath enclosures have no hard water residue,skin and hair feel good and the water tastes great! That's the bottom line!

- Timothy L. Horney
San Marcos
Verified Reviews By Pelican Water
Apr 17,2013
 
Very Happy!!!

I have done extensive research and reading comments of others before me on the Pelican Combo System and decided to trust what I was reading. My wife and I are very impressed and very happy to now drink, clean, and bath with the water from the faucet! First impression after one week of installation is happiness! Highly recommend Pelican!

- Mike Hamilton
Noblesville, IN
Verified Reviews By Pelican Water
Apr 17,2013
 
Great improvement

Water odor is much much better, no musty smell. Water better for drinking now. Bathroom tiles have no more algae growth in the grout. Previously had to clean the grout every week. Pinkish-orangey water line coloring is gone along the sink drain areas and the toilet bowls. We still get a slight visible dusting of black fine carbon particles around the toilet bowl area intermittently.

- Alfredo Sison
Midlothian
Verified Reviews By Pelican Water
Apr 17,2013
 
Well Satisfied

We installed the PSE 2000 Combo System one month ago at our beach house located in Emerald Isle, NC. Prior to installation, the local water analysis report was reviewed with Pelican. Although the water quality was good, the chemical contents made it undrinkable. Since installation, in the short period of one month, the taste and feel of the water have greatly improved and will continue to get better. We no longer purchase bottle water or ice for drinking, water used for showers and clothes washing feel and smell much better. In addition, the plumber, who installed the system, was very complimentary of the quality of the products, ease of installation, and technical support provided by Pelican. Steve was very helpful and patient in assisting me during the selection and ordering process. The shipment was received in good shape two business days after the order was placed. I am confident that we made the best choice in our selection and recommend Pelican to address similar water concerns. Bill Madden Raleigh, NC April 17, 2013

- William P. Madden
Raleigh, NC
Verified Reviews By Pelican Water
Apr 17,2013
 
Love it!

We bought the Combo series in October 2007. It is a replacement of our old water system. What I like about this system is it's maintenanace-free. The water tastes a lot better. We have drinking water in every faucet in the house. We will be attempting to replace the media. Customer service said, it's easy to replace it. I'll let you know.

- Merlie
Bonita, CA
Verified Reviews By Pelican Water
Apr 16,2013
 
On Time shipping

Mark was very helpful in helping me to make my decision and following through with very prompt shipping(I got it today) I look forward to getting it installed and enjoying great water ASAP. Thanks for all your help Ill let you know how the system changes our lives!!!

- Bill
San Diego, Ca
Verified Reviews By Pelican Water
Apr 15,2013
 
great

Easy to install. Water is soften with no slimy feeling like with salt. Very happy we chose Pelican.

- Donna Martin
Ocala, FL
Verified Reviews By Pelican Water
Apr 12,2013
 
Functioning of System

The system was easy to install, functions flawlessly producing spring water grade drinking water and Sodium free soft water. The only down side is we have a greenhouse and the Calcium and Magnesium deposit on plants is significant. We will have to now install a reverse osmosis system for the greenhouse.

- John Salventi
Ottsville, PA
Verified Reviews By Pelican Water
Apr 12,2013
 
Combo series

We have had our whole house system for about 6 months. We have noticed that the water is better tasting, the shower area has less scum/salt buildup, and soaping/shampoo is much improved. We are very glad we invested in this system, I changed out the pre-sediment filter after 5 months and noticed the collection of rust-colored deposits (our water provideris not great and they have numerous pipe breakages which always raises the risk of additional sediment entering the lines). We also have a gas on-demand water heating system and we believe our whole house purification system helps trap any contaminant messing up the on-demand filters.

- Kyle Braund
Dadeville, AL
Verified Reviews By Pelican Water
Apr 11,2013
 
Whole house system

I am happy with our whole house system. I like that we can drink chlorine free water from any tap. The taste is an improvement from regular tap but I grew up on Reverse osmosis water so I'm still not used to the Pellican taste. My son was disappointed that the soft water wasn't slippery like at a friend's house but I know this is better. My house was built in 1995 so I don't know if pipes had deposits but the screen washers in my faucets have yet to be clogged and they used to clog all the time. The system was professionally installed November 2012.

- Tina
Tarzana, CA
Verified Reviews By Pelican Water
Apr 11,2013
 
No maintenence

After an easy install, we are still enjoying the filter/softener combo. Changed pre/sediment filter after six months. It is nice to have filtered water in the whole house!

- Paul Kelly
Leesburg, FL
Verified Reviews By Pelican Water
Apr 09,2013
 
The Best Water

Five years ago the City required the removal of the salt water softener systems. After much research, the only system that met our goal was the Pelican Water System. 1) No salt 2) Low maintenance. Replace the primary filter once a year. With only two people in the home, we could go 18 months. 3) Good quality water!! The taste is equal to, or better than any bottled water. Makes the best coffee too. 4) Clean shower! Any scum or soap residue is so easy to remove. No calcium build-up. We have used the system for five years and will replace the charcoal media this year, and then set back and enjoy for another five years!

- JIM SMITH
VALENCIA. CA.
Verified Reviews By Pelican Water
Apr 09,2013
 
Great

No worry for maintenance,no salt... We are enjoying this products every minutes. Great!

- Kay Cote
Las Vegas, NV
Verified Reviews By Pelican Water
Apr 07,2013
 
love it!

I've had my combination filter salt free system for several months and I absolutely love the results. No more clorine smell in the shower and the water feels like naturally filtered water. No more dragging bags of salt down the basement steps. Cleaning is a breeze as even water spatters easily wipe off. Definitely recommend this system!

- Janet
Great Bend, KS
Verified Reviews By Pelican Water
Apr 04,2013
 
great filter

This system has saved our plumbing, fixtures, and appliances from the mineral deposits that are so destructive in our area. My skin doesn't itch anymore and isn't dry like it used to be. Great product! We are happy with our water filter.

- Catherine Sterrett
Sherwood, OR
Verified Reviews By Pelican Water
Apr 04,2013
 
Wonderful System

We love our new whole house system. It's all that is advertised. No more calcium deposits and the water and ice tastes better than bottled water. The coffee pot sparkles again! Be sure to follow the instructions when you install to avoid the carbon in your commodes. (Our plumber didn't) The only small negative is that the water is so pure that I have to add bleach tablets to the toilet tank. Ha!

- Kerri
Arlington, VA
Verified Reviews By Pelican Water
Apr 03,2013
 
Too good to be true!

Honestly I still find the technology a little too good to be true. But I'm believing it to be! My favorite part is knowing that we get FILTERED water, with no harmful chemicals, but without removing the helpful minerals. I have always been disappointed with the mineral free options. Reverse osmosis etc. I love that one system impacts all the water in our home inside and out! And so far have not have to do a thing!

- Deb H.
Albeuquerque, New Mexico
Verified Reviews By Pelican Water
Apr 02,2013
 
Not disappointed - Great System

Bought a combo whole house saltless system a year ago. Had it professionally installed by a licensed plumber. Noticed the difference in water quality right away. Really happy with the system. Have used a salt system in the past from another company. The Pelican in my opinion is a far superior and cheaper to operate and maintain system. Would definitely recommend and buy this system again.

- Glenn Jensen
Sycamore, Illinois
Verified Reviews By Pelican Water
Apr 02,2013
 
Filter Change

Pelican, We installed our second filter today (4/2/13), having purchased the system a year ago. The operation went very well after we called to inquire about silicon grease. As usual, your customer service help was outstanding and the system is currently working flawlessly as ever. Thank you. Lou Parker

- Lou Parker
Aurora
Verified Reviews By Pelican Water
Apr 01,2013
 
works great

So far so good. Have had unit in operation for five months. Love the water out of the faucet now. Tastes like bottled water. Have not had to descale my coffee maker in four months. Great product seems to do exactly as you claim.

- Matt Hess
Sun Prairie
Verified Reviews By Pelican Water
Mar 29,2013
 
Happy

My wife and I are very pleased with the quality of the water that our Pelican system is providing. The taste of the water is exceptional. We lived in San Diego for many years before moving to the desert and the water there was atrocious. We were disappointed to find out the water here in the desert was very hard and tasted badly. The Pelican systems resolved both of those problems and has been maintenance free since we installed it 6 months ago. I would highly recommend a Pelican system to anyone who needs to improve the quality and taste of their water.

- Jim Elliott
La Quinta, CA
Verified Reviews By Pelican Water
Mar 29,2013
 
functioning to my total satisfaction

It's almost a year since purchasing a Pelican Water Purification System. To date it has been functioning to my total satisfaction. The only item I had to change was the filter, which when ordered was received the next day, much to my surprise. I would most certainly recommend the system to anyone.

- Karl Thorne
Coral Springs, FL
Verified Reviews By Pelican Water
Mar 26,2013
 
Happy As Can Be

We ordered the whole house filter and softener combo. The water tastes great and the showers with the soft water are fantastic. The dishes from the dishwasher are cleaner and the laundry is coming out better. We could not be more pleased ...

- Dave Armstrong
Atlanta, GA
Verified Reviews By Pelican Water
Mar 22,2013
 
Customer Assistance

Thanks to Mark Hughes for helping me this morning. I ordered a filtration system on-line and realized I had meant to order the NS3 Water Softner. I immediately called once I realized my mistake and Mark put me on the right track. Ended up with the filtration/softner combo and I am sure we will be happy with the systems. Mark did a great job and was very personable, helpful and excited about the Pelican products. Thank you Mark and you will be hearing from me once we install the system in our new home, hopefully sometime in June! George Jones

- George Jones
Colorado Springs, CO
Verified Reviews By Pelican Water
Mar 21,2013
 
Owner

I had the water conditional installed at my new home in January. Since then mine and my wife showers have been wonderful. We no longer have to use excessive creams to feel soft and silky. I love the taste of the water although my wife still prefers bottle water. I would certainly recommend the product. It was costly to have it installed and a regular house cannot install it himself unless he has plumbing experience.

- Hector
Sandoval
Verified Reviews By Pelican Water
Mar 20,2013
 
Easy way to Water

We installed this unit in our Freeport Bahamas home along with a tankless water heater. The combination has proved to be great, with low maintenance and very cost effective.

- P Kaufman
Freeport, Bahamas
Verified Reviews By Pelican Water
Mar 19,2013
 
Water tastes great

We have had the whole house combo system for 2 months and couldn't be happier. Mark lead us thru the installation procedure and it is straight forward. When water flow initally stated, I noticed a hairline crack in one of the heads and texted Mark a picture, he Fedexed a replacement head that day. At church last sunday when it was an unusually hot mid march 90 temp, they were serving iced tap water. We couldn't drink the water. This system is fantastic with great support. Thanks for all of your help Mark..

- Bryant
Tucson/Marana AZ
Verified Reviews By Pelican Water
Mar 12,2013
 
warranty

Please give me the info to do the warranty. I lost it on my computer.I was very happy with the prompt delivery and that my favorite expert plumber was on the list provided. Paul Wood did an excellent job because he has experience in this type of installation.Each homeowner has individual situations for the location, pvc needed, etc. & that should be considered when purchasing. I am happy.

- Barbara Sudbrink
FL
Verified Reviews By Pelican Water
Mar 10,2013
 
Good product

The filter system has been hook up for 6 mos. now, and the results are very good. We moved to Florida from Ohio and in Ohio we had a salt/watersoftner with R/O filter, this has done the job without salt and a R/O filter. The taste is great. My wife is picky about her drinking water and she loves this water, and no buying anymore bottle water. I would reccomend it 100% TEA Leesburg Florida

- thurman e arnette
leesburg
Verified Reviews By Pelican Water
Mar 09,2013
 
Happy Customer

Just wanted to comment that my family is very pleased with our combo pelican system that we had installed about a year ago. Mostly happy that we do not have to purchase salt anymore like we had to with our prior water softener. Again, thank you.

- Linda Grode
Lake in the Hills, Illinois
Verified Reviews By Pelican Water
Mar 06,2013
 
Pelican water system Combo Series

The product is excellent. I could highly recommend this combo series it delivered all the features this product promised.

- Christina Crisostomo
Longwood, FL
Verified Reviews By Pelican Water
Mar 05,2013
 
Great system

Easy installation for any homeowner with basic plumbing skills. The system has been on line now for about 9 months, and there have been no problems. Water quality has improved dramatically in terms of both taste and softness. No more nasty things growing in the sink anymore either. I am totally pleased with my investment in this system.

- James Breidster
FL
Verified Reviews By Pelican Water
Mar 05,2013
 
John Young

All was delivered in excellent condition. It was easy to install and it has worked well ever since. I highly recomend.

- John Young
Kings Mountain, NC
Verified Reviews By Pelican Water
Mar 04,2013
 
Very Satisfied

I have been very satisfied with my water after installing the Pelican system. However, I expected that. What I was pleasantly pleased to learn about was the great customer service I receieved when ordered, arranging delivery, and afterward when I had questions.

- bruce hyland
tucson, AZ
Verified Reviews By Pelican Water
Feb 27,2013
 
Ashok

I was concerned when ist ordered. Now having used for 2 months, it works great !!! I would definitly recommend this system.

- Ashok Vaja
Greenwood IN
Verified Reviews By Pelican Water
Feb 22,2013
 
Pelican Combo

Did the whole instalation myself,as I am not a plumber doing it was a little scary. After completion we have never had water any better, most of our lives have lived where water from the faucet was good. Our water here was terrible your system took the taste and clarity to the top. Very Happy as it works like you said and better.

- George McQuillan
Fremont Nh
Verified Reviews By Pelican Water
Feb 21,2013
 
pelican 1800

I was really impressed with the ease of ordering and recieving the product to the installation. It only took 2 hours to install. Once it was installed, I noticed the improvement in the water right away, from clearity to softness. The system works great. I would recommend PELICAN and my salesmen STEVE to anybody.

- Jim Nelson
Roseville Minn
Verified Reviews By Pelican Water
Feb 14,2013
 
Great

After spending hundreds on just drinking water filtering systems which seemed to work great but not for long- getting an entire home softener/purification system has done wonders beyond pleasant tasting water, better tea & coffee but showers leaving my skin & hair much healthier & more attractive. The product may seem expensive initially but it pays for itself in numerous ways including better washed dishes, gentler cleaning of clothes & more effective personal hygiene. Add all this to the costs of drinking decent water- it's a great bang for the buck!

- Michael Miller
Quartz Hill`
Verified Reviews By Pelican Water
Feb 13,2013
 
Pelican Water Purifier

I had this system for 7 years now and it is a great system. It gives us clean and nice drinking water out of our faucets. Ken Otokawa

- Ken Otokawa
Alpharetta, GA
Verified Reviews By Pelican Water
Feb 08,2013
 
Thanks Pelican & Mark!

The plumber (Bob Tsacrios Plumbing) did a great job. We started seeing results within 2 days--washed my car Sunday NO water spots! Yesterday I removed the drinking water filter in the kitchen. Water is very clear and taste good . The dishwasher heating coil is looking dark rather than white. We are very pleased with results at this point in time. Thanks for your assistance Jim & Ruby Shepard

- Jim & Ruby Shepard
Ocla, FL
Verified Reviews By Pelican Water
Feb 08,2013
 
Great taste, no sediment

As we were building our new home, we learned that Pelican Water Systems offered a whole house, salt-free water conditioning system. We ordered the PSE 2000 system and had it installed. Water is our favorite beverage, and we were amazed at how great the water tasted from every faucet in the house--my wife said it was like having "refrigerator-filtered water" everywhere, instead of just at the fridge door. Then we noticed that we never had those difficult to remove water deposits in the showers and sinks. I highly recommend this trouble-free system to anyone who enjoys drinking clean, great tasting water, without the cost or hassle of water bottle deliveries. And it is new maintenance-free--just replace the water sediment filter once every 6 months, and you're ready to enjoy it for another 6 months. Like many other companies, Pelican Water Systems offers great products. However, what really distinguishes them from others is outstanding customer service, both during and even years after the sale. Mark Hughes, Water Specialist, was just the consultant that I needed when I was considering a whole house water conditioning system. However, I have found that the service he has offered me after that sale was even more valuable and impressive. Supporting Mark is a team of scientists and engineers, and together they are relentless in pursuing answers to your questions or problems. I highly recommend Pelican Water Systems because of both their products that work well and their world-class service, both during and after the sale.

- Mike Lappa
Metairie, LA
Verified Reviews By Pelican Water
Feb 06,2013
 
Whole House System

Best money ever spent. Water taste great, and no more hard water. Thank You Pelican!

- J Knoles
Petersburg, Il
Verified Reviews By Pelican Water
Feb 04,2013
 
Awesome Water!!!

Pelican, We live in Finchville, KY and have city water. Our water tasted like metal and chlorine daily. Our whites turned a dingy gray after 8 months in the house. Our new Pelican PSE1800 system is awesome!! The water tastes terrific and we no longer need bottled water from the store. Thanks for assembling such a great product. Tom Wagner Finchville, KY

- Tom Wagner
Finchville, KY
Verified Reviews By Pelican Water
Feb 03,2013
 
great products

i ordered the combo salt free conditioner and carbon filter. i have county well water. recently we noticed increase in chlorine in our water. our skin became dry, red, and flaky. the main reason i bought was for our 2 year old daughter. easy install. well after 2 weeks we can tell the benefits already. our water tastes great my wife said" i love our water now. i can actually enjoy it" our skin redness is clearing up, no chlorine smell, we can actually drink from the faucet if we chose. amazing compared prices and the softener is initially more expensive but no filters to replace unlike the others on the softener. amazing can't believe i waited this long.

- brad
VA
Verified Reviews By Pelican Water
Jan 30,2013
 
OWNER

EXCELLENT PRODUCT, WATER SOFT AND DRINKABLE

- MARCO LEVY
FORT LAUDERDALE
Verified Reviews By Pelican Water
Jan 28,2013
 
very pleased

I purchased the Pelican PSE-1800 System last October through your local Distributor, Phillip Davidson, in San Diego. I am very pleased with your product and I have recommended it to several of my neighbors and friends.

- Philip Moody
San Diego, Ca
Verified Reviews By Pelican Water
Jan 28,2013
 
best system on the market

The system is working great no more clorine taste or smell and feels super on my skin thank you for the best system on the market.

- Mark Burdzy
Indiana, Pennsylvania
Verified Reviews By Pelican Water
Jan 28,2013
 
Pelican PSE 1800

We have ahd the Pelican PSE 1800 water filtration system for about 2 1/2 years now and we are very satisfied with it. Our water is softer and the lingering oders that we were experiencing are gone. I recommend the system.

- Larry M. Howe
Parrish, FL
Verified Reviews By Pelican Water
Jan 27,2013
 
satisfied customer

We have very hard water and the purchase of the Pelican water softener combo has been wonderful. We especially like the fact that we don't have to add salt.

- Kathleen Stolarcyk
Whitney Poiny NY
Verified Reviews By Pelican Water
Jan 26,2013
 
Best product

When i inslalled the combo series i noticed right away no clorine taste or smell and it felt wonderfull no more dry itchy skin.Thankyou for the best system i ever had

- Mark
Indiana,PA
Verified Reviews By Pelican Water
Jan 25,2013
 
Water softner

Having moved here from the Northeast we immediately n oticed the difference in the water. Very soft naturally in the Northeast...very hard here. Hair, clothes...you name it. We researched several companies and decided on Pelican. So far we are very pleased with the results and the product. Our house is a 3-2-1 typical 1 story FL home. I hope it stands the test of time but would reccommend it so far.

- Shelley Goess
Rotonda West, FL
Verified Reviews By Pelican Water
Jan 25,2013
 
Happy

Boy, what a relief. This system has helped me already and we have only had it installed for a few weeks. We are on well water and it has has made such a difference for my dry itchy skin. Our drinking water is wonderful and my showers are so silky and soft I can hardly believe it. Should have done this years ago.

- Donna Melott
Enid, Oklahoma
Verified Reviews By Pelican Water
Jan 23,2013
 
Shih Tzu confirms water ok to dring

I purchased my PSE1800 Pelican Water filter system in 2009. Because Texas has very hard water I needed to buy a water softner. And a salt-free one due to high blood pressure. Prior to installing the water filter my Shih Tzu refused to drink the water so he drank bottled water. After the Pelican Water filter was installed he had no problem drinking the water. He confirmed for me that the water was pleasant and drinkable.

- Audrey Boyd
Katy, TX
Verified Reviews By Pelican Water
Jan 21,2013
 
Great product

I am very pleased with our combination water softener and whole house filter. We have been enjoying both for about two years now with no concerns whatever. When I change the filter (at six month intervals) it's a quick job and I'm always surprised at how much yuck has been removed from my drinking and washing water. The water tastes great, and I don't have to lug heavy bags of salt home any more. Great product.

- Keith Soper
Maple Glen, PA
Verified Reviews By Pelican Water
Jan 14,2013
 
five star!

Hello Scott my name is Brian Ozimek. I am Wanda's son and I did the research an installation of my mom's Pelican system. I cannot think of any reason why Pelican systems would have a down side.From the water softeners compared information I found the Pelican system would be cheaper, easier to operate, and have limited maintenance. I personally have found out that all of those things are true. Pelican has an excellent product with many positive advantages. Plus they have also employed concerned, knowledgeable, employees in their customer service department that fill a very key role in any successful business. My experience has been five star.

- Brian Ozimek
Farmington Hills, Michigan
Verified Reviews By Pelican Water
Jan 14,2013
 
I love the system!

Just a note to touch base and say thanks for all your help. Our system was very easy to install and has been up and working great for a few weeks. I am going to do the hot water exchange tank flush tomorrow. I love the system! Thanks again, Dan Frei

- Dan Frei
Merrill, Wisconsin
Verified Reviews By Pelican Water
Jan 13,2013
 
great product

Very happy with this product, water taste great no more dry skin.The referral to Golden rule plumbing from your sales rep. could not have been better.They quoted me the best price from the list that was provided via e-mail.The install looks great and there was no mess left behind by golden rules plumber.

- kevin mahoney
Gold Canyon
Verified Reviews By Pelican Water
Jan 10,2013
 
great purchase

This has been a great purchase for my faimly.I noticed a diffince in the taste right away I am going on 4 years of just about mantinance free just changing my pre filter ever 9 mths. I cant say enough for the staff and for installation with there help i installed it myself...oh ya i dont miss the trips to the store to buy water see-ya aquafina....

- drew
wilmngton nc
Verified Reviews By Pelican Water
Jan 09,2013
 
whole house filter and softner

Pelican products are performing as advertised. I am pleased that the advertised product produces a quality water for my entire household,

- David
Riverside, CA
Verified Reviews By Pelican Water
Jan 07,2013
 
Wonderful System

I have had the Combo system for six years and have always enjoyed the whole house "better than bottled water" feeling. I take my environment seriously and have confidence that the chemicals in my systems are clean and healthy. Thank you Pelican Systems. Richard

- Richard W Woods
Maitland, FL
Verified Reviews By Pelican Water
Dec 22,2012
 
Good Water Softener

We are very satisfied with our salt-free water softener. We've noticed definite changes in the water such as spot free dishes, no rings in the sinks and toilets, and better tasting water. And, it's all done without adding any chemicals.

- Deepak
Irvine, CA
Verified Reviews By Pelican Water
Dec 21,2012
 
Great water

The water is outstanding, no water sports on glass, cars and we can use our ice maker and water dispenser. No more bottles! I installed the system myself and was surprised on how easy it was to do. The bypass fittings on the tanks made it much easier to install and no leaking. I've been looking for a system for years and I know I choose the right one. The support staff was very helpfull when I call in for purchasing and the couple times I called in with questions. Thanks

- Dwayne smith
Jacksonville Fl
Verified Reviews By Pelican Water
Dec 19,2012
 
So far, so good!

Easy to install and seems to be working fine. Sales, and install reps, were also very helpful and friendly.

- Don
Las Vegas, NV
Verified Reviews By Pelican Water
Dec 19,2012
 
Great Service!

As many others, I researched the various types of water-softener systems on the market in order to make an educated purchase that would suit my family’s needs. We live in Tampa, Fl. where hard-water takes a toll on appliances. Our appliances revealed signs of the effects of hard-water and as such, were covered in white residue. We’ve had the whole house combo system installed for a couple of weeks now and the water definitely feels softer, yet it does not feel slimy. Additionally, the service and follow-up from Scott at Pelican has been excellent. I like the fact that the system requires very little upkeep (no adding salt, etc…). The filter is simple to change out (only every six months). Finally, I would like to share this with you. When I first called Pelican and spoke to Scott, I wanted to learn more and ask some questions regarding the system’s capabilities. I was impressed with Scott, because I didn’t get a “hard sales pitch”. Instead, he was polite and most informative. I felt he was honest, because he was quick to tell me what the system would do and what it “wouldn’t do”. As such, I felt more comfortable with the investment. I also like the fact that the system is easy to relocate should I purchase another home. Hats off to Scott Stiltner for earning my business and to Pelican for a fine system. Joey Medina Tampa, Florida

- Joey
Medina
Verified Reviews By Pelican Water
Dec 19,2012
 
***** 5 star review

We had our unit installed back in April 2012 and we have been very happy with the quality of the water and the service we have received from all the people at Pelican Water Systems. Patrick in customer service was very helpful in assisting us when we replaced the Sediment Filter

- Don Thomson
St Charles IL
Verified Reviews By Pelican Water
Dec 18,2012
 
Tastes great!

I received excellent help and service from Scott when I inquired about these products. We had our system installed two weeks ago and are thoroughly enjoying our water. It is worth every penny spent. Still have dry skin from living in the desert, however there is still some improvement in our skins moisture levels. Getting to drink our water from the kitchen faucet (in lieu of having to maintain the refrigerator water with filters and time) is so handy! All in all, we have absolutely no regrets and would recommend this product to everyone! Thank you for developing such a great product!

- Sandy
Albuquerque, NM
Verified Reviews By Pelican Water
Dec 15,2012
 
Happy Mom

We just installed our PSE1800 hole house pelican pur. water system and we love it, I don't have to carry those heavy cases of water anymore . We had exellent cusromer service every time I called and everone I spoke to was so helpful and kind and I send a big thanks to steve and all people at pelican . I GIVE U ***** SYSTEM IS WORKING EXEIENT.

- Lucia
Bakersfield,Calif.
Verified Reviews By Pelican Water
Dec 14,2012
 
Great system

I am extremely happy with this system! It works great! The customer service is great too!

- Lindsay Mannooch
Las Vegas , NV
Verified Reviews By Pelican Water
Dec 12,2012
 
Water system

I have owned this system for about 5 years and very pleased with the results. Water quality is excellent, mineral deposits on fixtures are no longer an issue and my steam shower unit has not been rebuilt since the Pelican system was installed. I had to have it rebuilt each year at a cost of $300 prior to the installation.

- John Troy
Pittsburgh, PA
Verified Reviews By Pelican Water
Dec 12,2012
 
About Your representative & Product

Mr Mark Hughs, who sold this product is a remarkable man. I met him over phone when I ordered my R/O system from you about 3 years ago. With the present product, Mark gave all details of advantages & disadvantages of the system, & very patiently, explained the product. He was very professional, knowlegible & smart. After I purchased the product, I ran into some major technical difficulties, that made me almost send the product back to you, disgusted. Mark, very patiently, help me through to correct the problem, gave me confidence that "all is going to be well", & fixed every issue. This is a remarkable man in your organisation you should be proud of. He makes your company unique & special. I wish him good luck. Dr Fernando.

- L W Fernando
Marco Island/Florida
Verified Reviews By Pelican Water
Dec 12,2012
 
great system

We've had our water system for about three years now. We are very happy with it. Our water tastes great and we no longer have plastic bottles everywhere. We highly recommend the Pelican Whole House System.

- Amy
Los Angeles, CA
Verified Reviews By Pelican Water
Dec 11,2012
 
Glad we found you

First of all, our rep, Mark Hughes, was most helpful in making our decision. We have been discussing getting a water system for years, We were confused by all the companies out there and bewildered by some of the costs; if not the initial cost, the cost and frequency of the filters. Our water in Scottsdale is not good for people with auto immune which I have. Also, the amount of money we spent on fixtures, coffee pots, etc along with the stains was financially draining.

- Tom Mullaney, Jr
Scottsdale, Az.
Verified Reviews By Pelican Water
Dec 10,2012
 
Big improvement

We feel like there is a big improvement in our water quality. Waiting for water test. Certainly, the quick response in getting the equipment, the ease of installation, and the support available makes this a very positive experience for us. Thanks!

- Mark campbell
Pearland, Texas
Verified Reviews By Pelican Water
Dec 07,2012
 
Combo system

The combo system is a great system for a house. I'am very happy with the system. Thank you.

- Glenn christy
San Antonio tax
Verified Reviews By Pelican Water
Dec 06,2012
 
"spring fresh"

We had Black Mountain Plumbing do the installation and they did a great job. We are very happy with the results both of the softer feeling water and the "spring fresh" drinking water. Excellent product! Michael=

- Michael
Carlsbad, CA
Verified Reviews By Pelican Water
Dec 05,2012
 
Water purification system

I have had this system for almost 2 years I have it off of a flow well with sulfur water. It is the best thing I have done it makes the water as clean as bottled water. The only thing I have to do is change the prefilter every 3 months. If you are thinking of buying it is well worth the investment.

- gregory palmer
sebastian,florida
Verified Reviews By Pelican Water
Dec 03,2012
 
Pay Back

I had a Pelican Water system installed about 3 weeks ago and two things really stand out as a big improvement in my life. First, I used to have to use 1 1/3 cups of detergent to do a large load of laundry, now I don't dare use more than 1/4 of a cup or I will have soap suds all over the laundry room. This will be a nice savings as detergents have become quite expensive. Second, I have a very inexpensive set of everyday drinking glasses and before my water system was installed my glasses would always have a whitish film on them even after just being washed in the dish washer. Now after only 3 weeks of use of the Pelican Water system I can't believe how clear and shiny my glasswear has become. No more white film and the glasses actually look like fine crystal. I also did a bit of calculating on what this product could save a married couple. Figuring in the cost of bottled water, bagged salt and the cost of electricity, I determined that a $500.00 a year savings could result with the use of this system. This figure doesn't even include the savings of dollars due to scale buildup in the plumbing of a home. After tallying it all up I have come to the conclusion that this product will easily pay for itself within 3 to 4 years. Needless to say I am extremely happy that I had this system installed and I forgot to mention the best part,,,,,,,,,my water tastes soooooooo good and I actually now enjoy drinking it straight from the faucet. J Beck

- June Beck
Tucson AZ
Verified Reviews By Pelican Water
Nov 30,2012
 
We love the water!

Our 5 year old dishwasher had died because the jets were clogged with calcination. We wouldn’t drink the tap water. Even the filter for the refrigerator ice maker didn’t stop the sediment. Our clothes were rotting from washing in our laundry. Last August we installed our Pelican Combo Filter system in our home in the lower Rio Grande Valley . We simultaneously installed on demand water heaters which we would not do until the filter system was installed. Now the water tastes great. Everything is running smoothly. We love the water and the filtering system. It is a blessing. Thank you, Marcia Selsor Brownsville, Texas

- Marcia Selsor
Brownsville, Texas
Verified Reviews By Pelican Water
Nov 28,2012
 
A WINNER

i had this product almost for 5 years never had any problem i installed it myself i only change the pre-filer once a year thats it i had a leading other brand the water was slimey always adding salt always adjusting settings real hassel this pelican system is truly a winner !!!

- myron shindak
punta gorda fl
Verified Reviews By Pelican Water
Nov 27,2012
 
comforting

It is comforting to know that all my faucets are delivering pure and soft water. Installation was easily performed by an experienced plumber who recommended the Pelican system based on the experience of his customers.

- William A Fioretti
Maineville, Ohio
Verified Reviews By Pelican Water
Nov 26,2012
 
Top of the line whole house filter system

My wife and I purchased the whole house water system in 2009. My neighbors all have water delivered to their homes, when they come to our home they are amazed that we drink the water directly from the sink. In addition, our hot tub is filled with the water and when we had it checked it was perfectly pure and clean. We have the system hooked up through the main line coming into the house so every drop of water runs through the system. We have never had any misgivings about getting the system. In addition, Pelican is always their to help with any questions.

- Steven Kovel
Fair Lawn,NJ
Verified Reviews By Pelican Water
Nov 21,2012
 
Hassle Free

We love our whole house system. While others are loading up on huge bags of salt, we don't even think about our water! We moved from a pristine water area to a very hard water area and dreaded what we were going to experience. With the Pelican system in our newly built home, it was like nothing had changed. The great part is that we get the health benefits of the minerals in our drinking water. Thank you Pelican!

- Sandi
Washington, UT
Verified Reviews By Pelican Water
Nov 18,2012
 
So far so good!

Very happy with the PSE 1800 whole house filter-softener! Have had it up and running for a little less than 2 weeks, and noticed immediate improvement in water quality.....very little to no spotting on washed dishes, and ice cubes from our ice maker no longer taste funny! Kudos to Scott, our customer service rep; wonderful personality, very helpful and knowledgeable. So glad I made this purchase; my neighbors who still use a conventional water softener and reverse osmosis are jealous!

- Diane N.
Baker City, Oregon
Verified Reviews By Pelican Water
Nov 17,2012
 
RESULTS

INSTALLING THIS SYSTEM IS CLASSIFIED AS MONEY WELL SPENT. THE DIFFERENCE BETWEEN THE BEFORE AND AFTER IS LIKE DAY AND NIGHT, 1000% IMPROVEMENT.

- RALPH FRY
FT MYERS, FL
Verified Reviews By Pelican Water
Nov 15,2012
 
Love it!

My husband and I have been needing a water softner for quite some time. Our water was so bad that it ended up ruining my washer and my dishwasher and they were only 7 years old. I researched and researched and was very nervous. I kept coming across Pelican and all of their great reviews and reports. The reviews for Pelican seemed fake to me, I decided to take one more look at Pelican and when I did I saw that they were backed by google. I ordered the product and within 24 hours my husband and I noticed a difference. The water no longer smells! We love Pelican!

- leslie
henderson nv
Verified Reviews By Pelican Water
Nov 14,2012
 
Helpful Sales Staff

I called your toll free number to speak with a sales member about the PSE 1800. I spoke with Steve, who was very energetic about the product and very knowledgeable about all of the Pelican products we discussed. He was very helpful and provided full explanations to all of my questions. His knowledge and efforts were a big reason why I decided to make the purchase.

- Ken Chatham
Jacksonville, FL
Verified Reviews By Pelican Water
Nov 13,2012
 
Thank you very much for all of your good help

We have been very pleased with the Pelican water treatment system We installed it in 2007/2008 and it has been trouble free and has provided very good water.Thank You again. Best Regards Karl Stansell

- Karl
Stansell
Verified Reviews By Pelican Water
Nov 13,2012
 
decision to purchase

Based on what I researched online and based on price my wife and I decided to go with this home water filtration system. We are excited to install this unit as we are remodeling with new sink/counter tops/faucets and want to keep the hard water spots from showing up. I'll log back to to give a report in about 6 months after installation to give more feedback.. Salesman Steve @ X205 was more than helpful and explained how it all works in great detail! Thanks Steve!

- Andy
Boulder, CO
Verified Reviews By Pelican Water
Nov 09,2012
 
Purchase experience

Just wanted to let you know that Patrick was knowledgeable and helpfull in my experience with first obtaining a water test kit, explaining the results of it; and then throughout the purchase of the Combo unit. I am looking forward to receipt and installation of the system. Thank you!

- Charles W Leazer
Loveland, CO
Verified Reviews By Pelican Water
Nov 06,2012
 
Thanks for help with my order

Thank you Scott for making my ordering experience such a pleasure. Your help with my water report and your knowledge about your products was amazing...Thanks again for all your help and I'm looking forward to writing a complete review after we receive and install our new Pelican combo series PSE1800.

- Jerry
Kerrville
Verified Reviews By Pelican Water
Nov 05,2012
 
GREAT INVESTMENT

We purchased our 1st home in SoCal in June 2012. We have hard water and the home had never had a softener system installed. After researching different systems we purchased a salt system from Lowes and when we asked a plumber about the system he recommended that we return it due to the environmental issues and potention outlawing of salt system in the near future. We returned the system were referred to Pelican's website. After weighing the cost savings for installing the system myself we decided to go with the PSE2000 Combo System. Installation was easy and instructions were easy to follow to prepare for install. I chose to use copper piping to plumb the system into my homes main water line. The additional materials cost approx $250 and it took me about 6 hours total to solder and connect everything. After running the water post-install as directing in the instructions every member of my household noticed a significant difference in the water. We are now drinking out of the tap and there is no residue left behind on anything. Probably the best thing about this system is that it is practically maintenance free. We expect to have to replace the charcoal tank every 5 years at a cost of $216. Absolutely amazing. A big investment up front but well worth it in the long run.

- Scott Gilman
Oceanside, CA
Verified Reviews By Pelican Water
Nov 04,2012
 
Pelican Perfect!

When I was a kid (in my early 60's now), we drank the water right out of the tap. No problem. How times have changed. So now,it was time for us to change, from bottled water to better water. Don't know what happened to the water over the years, but we're thankful we happened to come across "Pelican" and Mark, our service rep. Great company and web site, great products and people. Easy to set up, install and maintain. Fantastic support after the sale! What's not to like? Leave the bottled water on the shelf. Get a "Pelican" system and be perfectly pleased. We did ... and we are. Thanks Pelican!!

- Sam Bellavia
The Villages, FL
Verified Reviews By Pelican Water
Nov 01,2012
 
Wonderful system

We are extremely pleased with our new Pelican water filtration system (combo series PSE 1800). Our water tastes great and is very safe to drink (safer than bottled water), it saves on our pipes 9(less corrosive), is much better water for our hot tub & its elements, and is a very easy system to maintain. The people that work for Pelican are very knowledgeable and cannot be more helpful for maintenance questions, etc. I would highly recommend this filter system for everyone. Sincerely, Steve Myers

- Steve Myers
Sun Valley, ID.
Verified Reviews By Pelican Water
Oct 31,2012
 
Excellent

All my research for a water purification system lead me to Pelican. I spoke to Patrick on the phone about a dozen times regarding questions about the system and pricing. He also spoke to my plumber twice. Patrick was very honest, helpful and did not pressure me into purchasing the system. I look forward to pure, clean water and no more lugging water bottles!!!

- Susan
Pittsburgh, PA
Verified Reviews By Pelican Water
Oct 31,2012
 
Satisfaction with combo water softener

We have had our Pelican Water Softener for about 5 years. During that time, it has given us no problems and provides pure drinking water for our whole house. It has been basically maintenance free and was one of the best investments I have made. We live in Arizona and the water is unpalatable in its natural state. Our water softener provides us with pure water for washing clothes, dishes and bathing, in addition to drinking water.

- John Parks
Apache Junction, AZ
Verified Reviews By Pelican Water
Oct 30,2012
 
Customer Service-- Steve ext. 205

My Pelican Rep was Steve at ext. 205. Steve was very knowledgeable about the product and I felt he wasn't trying to sell me things I didn't need. Steve was also very patient and took the time to explain things so that I understood and felt comfortable purchasing them. He also was very kind and had a great sense of humor. Because of Steve, I will tell my friends about Pelican and what a great customer service they have to work with.

- Vickie Allen
Galva, IA
Verified Reviews By Pelican Water
Oct 29,2012
 
Pelican Combo Series

I highly recommend the pelican combo softener/filtration system, which I have had for four and a half years now. This was a great solution to replacing a water softener that used salt in a city with very hard water. This system is better for your health, for the environment, and it uses no electricity. And customer service is outstanding. I recently spoke with Mark Hughes, who was courteous, knowledgable, and helpful with a new order of pre-filters. Thank you!

- Ann
Rockford, IL
Verified Reviews By Pelican Water
Oct 26,2012
 
Thank You

Your sales representative, Scott (ext 210) was very informative and helpful with regard to our purchase. Also, your website is very well designed and answers all the questions prospective buyers might have. Thank you!

- John Scialdone
Glen Rock
Verified Reviews By Pelican Water
Oct 23,2012
 
Order process

So far, everything is great. A-1 Excellant on providing information about the product and system installation questions. Order process went smoothly. 3 day delivery and no shipping costs also a big plus. Getting back to me through email with my order number and your contact information is a good policy. All is good so far. I'll let you know later about the actual delivery and installation.

- Thomas Cramer
Houston, TX
Verified Reviews By Pelican Water
Oct 23,2012
 
Big difference.

Since we installed the 1800 combo, the water quality improved tremendously. No more sediments in the kettle, washing hair is not a struggle anymore, and no more buying 20 gallons of water every few weeks and hauling it home from the supermarket. Great product.

- Marcin Ceglinski
Suffern, NY
Verified Reviews By Pelican Water
Oct 20,2012
 
Happy Customer

We have been using the Pelican filters for almost two years and are very satisfied with the product.

- John I. Alexander
Bluefield, WV
Verified Reviews By Pelican Water
Oct 20,2012
 
Customer Service/Product

After browsing on-line I came across the Pelican water systems/softeners/conditioners. I was very impressed, so I gave them a call. I spoke to Scott who was very knowledgeable, very informative, and very helpful making sure that I was buying with confidence. The system is great! My wife and I love it! No more chlorine, chloromines, or other chemicals that are harmful to the human body. Oh...and no more itchy skin___that's a BIG PLUS!!!

- Rene Pena
TX
Verified Reviews By Pelican Water
Oct 19,2012
 
Totally Grateful for the great water

First of all, allow me to compliment the Pelican Customer Service team for their outstanding services which I have received every time I've called upon them. We have the house salt free water softner/conditioner combo and have been using now for the last 2 years. What a big difference this unit has made in the way the water feels when taking a shower and drinking it too. We would never again even think of using a salt water softner.

- Jesus R Rodriguez Jesse
Converse, Texas
Verified Reviews By Pelican Water
Oct 11,2012
 
great system

recieved one system so got another one thanks to steve great advice from him will recommend pelican prods to family thanks again steve x205 from the crandalls

- donald crandall
alton mo
Verified Reviews By Pelican Water
Oct 10,2012
 
Great Water

I waited a bit to see if the filtering system was everything I read about it. It is! We love the water and my skin feels so much softer. We also were very pleased with Carey Plumbing, who installed the filter.

- Mike Marois
Ormond Beach, FL
Verified Reviews By Pelican Water
Oct 04,2012
 
Works Great

I installed mine about 6 years ago and I love it.

- Jim Stelling
Peoria, AZ
Verified Reviews By Pelican Water
Oct 02,2012
 
Renovated House

Renovating and moving into my Mother's house in N Florida--she passed away early this year--Have always disliked the tast of the water and its super hardness (must replace/clean showerheads yearly). Did much research, ended up talking to Steve at Pelican-- very knowledgeable and extremely helpful. He was a big help sorting out the facts from fiction on Salt free and Salted H2o softeners and water purification. Purchased a salt free combo system ad can't wait to get it in! Nice experience, easy to understand-- science is sound!

- Bill McManes
Fernandina Beach, FL
Verified Reviews By Pelican Water
Oct 02,2012
 
Superb

Steve was superb in answering the many questions regarding the proper system for my needs. Thank you

- Sandy
Rancho Cordova, CA
Verified Reviews By Pelican Water
Oct 01,2012
 
Excellent Service

Thank you Brandy for your excellent customer service. Received my shipment late Friday morning as promised. Now installed and working well.

- Matt Faulds
Las Vegas, NV
Verified Reviews By Pelican Water
Sep 30,2012
 
combo series

i talked to steve he was patient with my questions gave me great info so with confidence i was able to order pelican products so thanks steve

- don crandall
alton mo
Verified Reviews By Pelican Water
Sep 28,2012
 
Great Customer Service!

Patrick did a great job of answering all of my questions about the salt free water softener and water filter systems. I love the free shipping and no tax. It will be delivered in 5 business days or less. Looking forward to trying out the new system.

- Barb Thompson
Arroyo Grande, CA
Verified Reviews By Pelican Water
Sep 24,2012
 
Fun Buying Experience

Steve was knowledgeable about Pelican products, and answered all my questions (some more than once). He has a very personable delivery which made for a comfortable and confident buying experience.

- Holly
California
Verified Reviews By Pelican Water
Sep 23,2012
 
Great Product

Very good customer service and installation help. Good Plumber network to help with the install. We now have fantastic water at every faucet in the house.

- Paul Kelly
Leesburg, FL
Verified Reviews By Pelican Water
Sep 16,2012
 
Great Product/Customer Service

Can tell the difference in water quality since putting the system in and love the fact that we do not have to purcahse salt anymore. The customer service/support team is excellent!

- Marc
Sandy, UT
Verified Reviews By Pelican Water
Sep 10,2012
 
Satisfied Client

We purchased a PSE1800 after being thoroughly dissatisfied with a "competing" product, which we removed and gave away. We have been most happy with the Pelican System's performance and the excellent support provided by the Pelican staff. Incidentally, when we use water system (plumbing) professionals for other house maintenance/repairs, they often remark that we have a System that is "the best in the business."

- Tom Wirkutis
Port Orange, FL
Verified Reviews By Pelican Water
Sep 03,2012
 
Satisfied Customer

I recently purchased my first home, and knew that I did not want a salt softener. I wanted water for drinking and to water the plants. The Combo system looked like it would provide what I was hoping for. So far the system is wonderful; the water is drinkable right out of the tap. I would definitely recomend this system.

- Antonia Meyers
Barrington, IL
Verified Reviews By Pelican Water
Aug 30,2012
 
This system really works well

Like many others, I did a lot of research before buying this system. After 3 yrs of using this system, I can finally say this system really works. A few examples here: 1. The water tanks of toilets still look pure white inside after 3 yrs; 2. We are using at least 20% less water in shower; 3. We cut almost half detergent in our washer machine.

- Doug
Cerritos, CA
Verified Reviews By Pelican Water
Aug 22,2012
 
Superior Customer Service

I called your customer service line Monday to get a few answers to questions I have about your filters; how they work, how they are installed, which one meets our needs, etc. The representative I spoke with -- Mark, was knowlegable, interested, kind and pretty darned humerous! He really knows water, and he knows the products Pelican manufactures and how to make a good match. I was very impressed with his ability to understand my concerns and come up with a viable solution. He is a credit to your company; he knows his job very well, is great at customer service, and is a really nice guy too!

- Joan Searcy
Centennial, CO
Verified Reviews By Pelican Water
Aug 21,2012
 
Very Happy

Just had the combo system installed last week and my water tasted clear immediately. I was considering an under the counter filter in the kitchen but I now can use any faucet for clean clear water and the cost was not that much greater. It is a sleek compact system and I have already had people impressed with it. If you live in New Jersey or the tri-state area, I highly recommend R&M Plumbing and Heating, a preferred Pelican installer. Eddie was knowledgable, ordered and installed the system immediately and most importantly did a supurb job with the installation. Everything was explained to me and I had 100% confidence in him and the system.

- Mary Anne
New Jersey
Verified Reviews By Pelican Water
Aug 16,2012
 
Satisfied Customer

I spoke with Steve over a two day period regarding the Premium Combo Series and was able to get all of my questions answered. He was very knowledgable of the product and very professional and friendly. This product will be installed in a new construction home. I have no reservations that it will fulfill my needs. Thank you, Greg.

- Gregory W. Rachwitz
Vacavilkle, CA
Verified Reviews By Pelican Water
Aug 15,2012
 
Light, soft, water

We love, love, love, our pelican water filtration system. We now enjoy great tasting water, softer, cleaner feeling skin, sparkling glasses, no more water stains in our stainless steel sink or dishwasher, and a shower door that looks like new. Did I mention that the water taste great,,,from every faucet in the house. We have had many neighbors and friends making a purchase after coming to our home and checking out the system. Bottled water !!! What's that?

- william stanger
95336
Verified Reviews By Pelican Water
Aug 08,2012
 
How to decide

I had no idea how to choose what I needed, but was assisted by the salesman and my needs were met. My dishes now have no film and no more white rings around my sinks & showers. With my first water filter change I saw what I had been drinking and bathing in. My filter was very very dark and ugly. That convinced me I had made the right choice in water systems.

- Janice Smith
Branson, Mo.
Verified Reviews By Pelican Water
Aug 05,2012
 
Best NO Salt Alternative

WOW ! After a lenghty research period, decided to go with the Pelican PSE1800 whole house system based on reviews and an actual neighbor in my neighborhood who had one. I considered the salt based systems and it pros and cons but really didn't want to add salt to my system for health reasons. IMMEDIATELEY after install, the water quality was obvious. After the first shower there was no more dry skin or mineral residue on fixtures or glass shower doors. Glasses , silverware and dishes came clean as a whistle with no residue. And as a bonus, pure filtered water flows from every faucet in the house and not relagated to only (1) fixture as with the reverse osmosis systems. No salt to add, no wasted water, only clen fresh tasting soft water throughout the house.Case closed! Happy as a clam!

- Paul MacFarland
Niskayuna NY.
Verified Reviews By Pelican Water
Aug 03,2012
 
Incredible!

Absolutely wonderful water! Easy to install, excellent quality, virtually maintenance free. I have to change prefilter every 6 mo. because our water is so bad. Easy to change, no leaks. We are on county water system, but water has lots of sediment, iron & calcium, plus chlorine smell is very strong. This system takes it all out, tastes wonderful, & is crystal clear. No more iron stains or calcium build-up on fixtures & water heater. Like having your very own pure spring!! Will pay for itself over time. Installed last Oct.

- Karen Kyle
Bloomfield, MO
Verified Reviews By Pelican Water
Aug 02,2012
 
Better than Expected...

The system is better than expected. The water pressure is the same as it was before installation, and the salt free softener doesn't leave the water feeling slimey. No big maintenance for 5 years, and the price of the media change is very low. Best system on the market. Deliscious filtered water out of every faucet! If you're thinking about a whole house filter system - this is the one to buy. Thanks Pelican.

- Tim
Palm City, FL
Verified Reviews By Pelican Water
Jul 26,2012
 
Love my combo unit

I originally had a salt system and replaced it with a Pelican Water System. I purchased the salt free water softener and the whole house water filter. The water tastes wonderful. The shower is wonderful with no slippery feeling on your skin. I would highly recommend this water system. Some of the best money ever spent.

- Diana Meister
Pittsburg, KS
Verified Reviews By Pelican Water
Jul 19,2012
 
Product Satisfaction

We have very hard water in Savannah. After researching numerous alternatives, we chose the Pelican combo series, PSE1800/PSE2000. It was installed in 2008. We have been very pleased with the performance. In the first five years, only have to replace the prefilter, which is not a big job. Highly recommend Pelican.

- Scott Stern
Savannah, Ga
Verified Reviews By Pelican Water
Jul 15,2012
 
Completely Pleased

We have had our combo system for about 3 months. It performs exactly as advertised. My wife's comment - "why didn't we get this before". My visiting daughter's comment after she returned home: "My hair feels so good I do not want to wash it". I was skeptical and did a lot of researching before buying the Pelican Combo System. We are very pleased with it and I would highly recommend it....

- Joe Genchi
Agoura, CA
Verified Reviews By Pelican Water
Jul 13,2012
 
Customer service

Very happy with the service I received over the phone with Steve at extension 205. He was very professional, friendly and helpful. Really looking forward to receiving my water filtration system. Thank You!

- larissa coe
long beach, ca
Verified Reviews By Pelican Water
Jul 10,2012
 
service

I am very happy with the service and the product i bought from pelican it seems to be working very well with no problems over all very happy.

- daniel blough
richmondhill ga
Verified Reviews By Pelican Water
Jul 09,2012
 
GR water

We bought a system that Pelican spec'd to filter the entire house. Santa Barbara water has the highest mineral content. With the system Pelican spec'd, our water tastes good, is not "slimy" feeling like salt softened water, and leaves far less mineral deposit on everything. THANK YOU, Pelican!

- Ann Benham
Santa Barbara, CA
Verified Reviews By Pelican Water
Jul 06,2012
 
Excellent Service

I initially contacted Steve regarding some questions I had about Pelican systems. He was very helpful, and was able to give me all the information I was seeking. I called him a few days later to order my system and he, again, was most gracious and helpful throughout the ordering process. I am now looking forward to the arrival of my system so that I can begin enjoying the results of its filtration and conditioning.

- James Breidster
Osprey, FL
Verified Reviews By Pelican Water
Jun 21,2012
 
Installer/Plumbing Contractor

We have been in the Plumbing trade since 1970 and have installed many filtration and softner systems but, Pelican is the easiest to install, and the most efficient system yet. This keeps the cost of installation down for the customer. If I had three thumbs, they would all be up Pelican..... Keep the great technology.

- Joe
Covina, CA
Verified Reviews By Pelican Water
Jun 16,2012
 
Water filter/softening

Products perform just as expected~no surprises, which is nice for a change. Very happy with this purchase.

- Donna Tooley
Staunton, Il.
Verified Reviews By Pelican Water
Jun 07,2012
 
home owner

Have spend a week researching salt free systems and after reading all the reviews decided on this system. It will be installed Monday and we are excited to try it. Will keep you all posted. Thanks to all of you who posted a review. It was great help in making my decision.

- bill
olathe colorado
Verified Reviews By Pelican Water
Jun 07,2012
 
The best Water

Just built a brand new home here in Florida, and while the builder said the water was good, I did not care to pay attention to him, and had the Pelican 1800 combo installed. The water is fantastic. No smell, no lumps, no nothing , other than clean pure H2O. i had done a lot of on-line research, and discovered Pelican. I ran into an old friend who managed a water treatment plant as a profession, and he said that I chose the best. He had just helped his brother put a Pelican in his home in Florida. Save your time and just order a Pelican.

- Jack Lockwood
Homosassa Florida
Verified Reviews By Pelican Water
Jun 01,2012
 
change fllter

YOur technican is great assisting me in changing the filter.

- Robert Chiu
Walnut, CA
Verified Reviews By Pelican Water
May 29,2012
 
Good news!

We have lived with bad water since we bought our house in 2006. Already had to replace a dishwasher probably due to the water, so we decided it was time to condition the water. We investigated alot of different systems and decided on the combination filter/salt-free conditioner. After only a month, we see the difference. No more spots on the glassware, shower doors, and mirrors. And the water has no taste or odor. First time we have drunk right out of the faucet. Big thumbs up.

- Maggie
Fernandina Beach, FL
Verified Reviews By Pelican Water
May 22,2012
 
Thank You!

Hello, Brandy. hank you for sending the product registration and the client survey. I appreciate the promptness of your reply as well as your company's professionalism and consideration. Our unit has been in use for three days - the break-in period, and we are pleased with how things are progressing before we can turn on our faucets at full force. Our installer, Simply Green, has been helpful and informative as well as doing a great job. We look forward to using the Pelican Water System and say 'adios' to our Rayne Salt Water Softener!!

- Grace Masuda
San Jose, CA
Verified Reviews By Pelican Water
May 22,2012
 
Great Product

I have had the PSE1800/PSE2000m system installed for 4 years now and would not do without it. The best thing is that there is no maintenance (salt or whatever) for 5 years. I presently had to take the system off line due to plumbing problems and can tell the difference in the water. I will buy the replacement media and change it out while it is off line. Great product.

- Ronald Klein
Richmond, TX
Verified Reviews By Pelican Water
May 22,2012
 
UNSURE

I LOOK FORWARD TO THE PRODUCT. MARK WAS A GREAT SALESMAN. VERY HELPFUL AND INFORMATIVE. HE DESERVES A GREAT COMMISSION. I AM VERY PLEASED WITH THE SERVICE THUS FAR. THANK YOU

- ISRAEL HEBERT
BARKSDALE TEXAS
Verified Reviews By Pelican Water
May 22,2012
 
We LOVE it!

We installed the Pelican Combo....whole house water filter and softener almost 3 years ago. We LOVE it! Our entire house, every faucet, has pure, non-salt softened water to use. Dishes sparkle, body is clean with no chlorine, even our 680 gallon hot tub has clear, pure water. Hair rinses better, water tastes great, even from the ice maker! We recommend Pelican to everyone. We couldn't be happier, and our plumber said installing it was easy!

- Steve and Jane Kovel
Fair Lawn, NJ
Verified Reviews By Pelican Water
May 21,2012
 
Really Great

Our system is in place and working just as advertised. I had the installation done, as I choose to put the main tanks inside and wanted copper all the way, but the pre-filter is installed in the garage. Already feel, taste and see the difference in our previously very hard and not good tasting water. This is a great value for the price.

- Don
Chandler, AZ
Verified Reviews By Pelican Water
May 20,2012
 
Good job to all of you

Love your products. Really love the service. Every time i call i get the same positive attitude. Thanks very very much. You guys are top shelf.

- Kim Cooper
AMHERST VA
Verified Reviews By Pelican Water
May 16,2012
 
Very satisfied

After I had my filters professionally installed two years ago, I have been very happy with the performance and ease of operation. I replace the pre-filters myself as needed and the water tastes great. Good product, good service and easy to operate.

- Dean Ayers
Las Vegas, NV
Verified Reviews By Pelican Water
May 11,2012
 

So far so great!! Mark has been a good example for dealing with your company. Order worked fine and it is being shipped at this time. We'll know more after equipment is installed.

- Lee Marvin
Dayton, NV
Verified Reviews By Pelican Water
May 09,2012
 
Tired of salted water

Its a bit scary for seniors to purchase any big ticket items. Mark was very helpful with our selection and we now await our purchase. He invited us to call him anytime with our questions. And I am sure we will. Thanks Mark for all the information. CP

- Charlotte Pollard
Dayton, Nevada
Verified Reviews By Pelican Water
May 08,2012
 
Satisfaction

Steve worked with us answering all our questions. He treated us respectfully and is truly a fine gentleman. We appreciate all the time he took to be sure that we were satisfied. We ordered the salt/free combo and are eager to receive it on Thursday. Thank You . Libby Gessler

- John & Libby Gessler
Summerfield, Fl. 34491
Verified Reviews By Pelican Water
May 07,2012
 
Order Placing

I talked to Steve 3 times before I placed my order. Steve was very helpful and courteous. He answered all my questions and helped me make a final decision on what model I should buy.

- Joseph Genchi
Agoura Hills, CA
Verified Reviews By Pelican Water
Apr 23,2012
 
Helpful service

Steve was very pleasant and helpful when answering all of my installation questions. I have ordered the filter and softner combination and am excited to experience the results once the product has been installed.

- Carol Freese
Kennewick, WA 99336
Verified Reviews By Pelican Water
Apr 18,2012
 
great service

I would lke to give a shout out to Steve for great customer SERVICE. Steve worked with me while I placed an order for my neighbor and myself and answered all my questions. I wish all customer service folks were as responsive to customers needs as Steve is,thanks for the great service,hope the filter is as good as Steve, Bob Williams

- robert williams
boiling springs sc
Verified Reviews By Pelican Water
Apr 17,2012
 
Wonderful Product!

The water is clean & even delicious for drinking! I don't need to buy drinking water any more!!! I would recommend this product to everyone without any hesitation!

- KIMMY
CLOSTER, NJ
Verified Reviews By Pelican Water
Apr 16,2012
 
Initial Order

Steve answered my husband's questions and then I called him back and asked him a few more. He was very professional and courteous. He was knowledgeable and helped me order the correct system from the water report that was submitted. I am anxious to receive the system and see how well it works. I have someone else who is waiting to see how we like it since they are interested in getting a system that actually works and is not constantly needing maintenance.

- Vickie Holtgrieve
Blanchard OK
Verified Reviews By Pelican Water
Apr 10,2012
 

Great service and great products. Keep up the good work. I really appreciate the automatic reminders when it is time to replace the filters. It would be nice if you could remind me of when it is time to replace the media.

- Rand Tapscott
IA
Verified Reviews By Pelican Water
Apr 08,2012
 
Pelican Whole House Filter & Salt Free Softener

Pelican Whole House Filter & Salt Free Softener Installed everything in about 4 hours, Best move I ever made. System is everything they said it would be. Saving Money by not wasting product and my Tank Less water tank is liking the clean water as well

- Brent Franklin
Tonawanda NY
Verified Reviews By Pelican Water
Apr 05,2012
 
Great Product

The installation was simple and only took about one hour. The system is running great. My water is soft and tasts better than bottled. I would recommend this system to anyone wanting to greatly improve their water quality.

- Pete Waldeck
Daytona Beach, Fl
Verified Reviews By Pelican Water
Apr 05,2012
 
Purchaser Review

Purchased our system 24Jan12. We are enjoying our system and it's tasty water. Before installing our Pelican system we had bad tasting and slightly hard water. We now have water that is softer and tastes like spring water. We are very happy with our Pelican system and would highly recommend it to any one.

- Harry W. Andrews
Bellingham, WA. 98226
Verified Reviews By Pelican Water
Mar 30,2012
 
Owner

Justin as I told Chad which was instrumental to my purchase of the system. The water here is about 20 hardnes,iron and the ph was low. After approx. three years of using the Pelican system the tank less water heater which was suppose to be cleaned once a year and it did not get cleaned. The tech's that came out and cleaned the water this year could not find any calcium or build up in the water heater. I can't thank Pelican enough. Chad has been a great help and always willing to help or answer any questions that I've had during the installation and after. Thank You Chad. Charlie

- Charles Perry
Bellvillve. Texas
Verified Reviews By Pelican Water
Mar 27,2012
 
Pelican water softner

We've had our Pelican water softner system installed over three years ago, and are very satified with system and the results. Changing the filters every six months is a breeze, it takes me less than one half hour from start to finish. We have our system installed in the basement and I'm sure glad that I don't have to carry 40# bags of rock salt down stairs to put in the system. We're originally from Hawaii where hard water is not a problem. When we moved to Georgia we really noticed the difference in water quality and hardest. Once the system was installed, we noticed the difference right away, when bathing, and it helps with our refrigerator water and our espresso machine. It's great. Elton Chargin

- Elton Chargin
Cumming, GA.
Verified Reviews By Pelican Water
Mar 26,2012
 
Combo

Bought the Whole House Water Filter and Water Softener system in 2009. The people on the order desk were very helpful. The system showed up on-time and the unit was exactly as pictured. We have used the system for 3 years now and are very happy with it. Someday when we sell and move we will buy another system from this company. By the way the price for the filters and sediment are very reasonable and top quality.

- Tom Maxey
Verified Reviews By Pelican Water
Mar 23,2012
 
Good Product

I purchased the Model 1800 for three seperate small houses and the occupants of each house said that they were very pleased with the units. They say they can tell a real difference in the water quality and are now drinking the water right from the tap, something they were not doing before the instillation of the Pelican system. The salt free water softner filter along with carbon filter seems to really do the trick. In addition when I've had any questions about the system the Customer Service department has always been very helpful. Couldn't be happier!

- Sherry Webb
San Antonio
Verified Reviews By Pelican Water
Mar 20,2012
 
service

fantastic, rapid & complete response

- Don Fothergill
san antonio
Verified Reviews By Pelican Water
Mar 19,2012
 
Outstanding Customer Service

Although I've had my system for two years, I only got it operational about a year ago. I've had to contact the company about a dozen times for various reasons, and in all but one case have found the customer service people to be, without a doubt, the most courteous and helpful group I have ever dealt with. I don't bestow these words lightly, I can't remember a business that I have enjoyed working with as much as yours. The system works as advertised and the support is outstanding!

- S ZERCHER
Fernandina Beach, Florida
Verified Reviews By Pelican Water
Mar 01,2012
 
Custom Pelican System

We researched whole house water filter systems for almost a year while we were constructing our new home. It was a tough decision because of all the information (sometimes conflicting) out there. After researching we spoke at length with representatives from Pelican and the other companies, and Pelican really convinced us that their system was what we were looking for. We ended up buying a custom-sized combo system with filtration and water conditioning. They even took note of our location in Northern New Jersey to upgrade our pre-filter at no additional cost. Everything arrived exactly as ordered and installed fine. The water now tastes significantly better than before and we have checked the pH and found that the water is more alkaline (less acidic) than it used to be. Our home water is now much cleaner and safer than it ever was. After our experience our house contractor has been recommending Pelican systems to other clients as well.

- Richard Engel
Ridgewood, NJ
Verified Reviews By Pelican Water
Feb 14,2012
 
Mr

I contacted Steve several times and he was always helpful and a delight to work with.

- John Dooley, Sr.
Henderson, NV
Verified Reviews By Pelican Water
Jan 23,2012
 
Customer Service

I want to take this opportunity to complement Steve, a member of Pelican team. I called multiple times with questions regards a combo salt free system for well water. Steve was very helpful, asked clarifying questions, recommended a system to meet my needs. I never felt pressured to buy a system even though I called at least three times during my research. I was given the name/# of a local plumber who highly recommended the Pelican System as well. He said he'd installed a number of the systems and all the customers really like the system. Based on my initial interaction with Pelican, I look forward to getting the system and having it installed. I'm confident the "service" after the sale will be just as enjoyable!

- Carl Stimson
Dawsonville, GA
Verified Reviews By Pelican Water
Jan 23,2012
 
Pleased Customer

We chose this system after many hours of research. One year after installation, we are still pleased with our purchase and appreciate that it does its work without causing us to spend time fussing with the system. Just contacted the company for information about our system (we lost our paperwork!) and they responded quickly, supplying us with the necessary paperwork and information.

- Mary
Marana, AZ
Verified Reviews By Pelican Water
Jan 20,2012
 
The best ever!

I have purchased the combo series 5 years ago and have enjoyed it ever since. After sharing the benefits, my father and my sister also purchased the same combo series for their homes. My father who has a green thumb loves the fact that the plants are even healthier. Some of the black bubbly spots under the leaves dissapeared so he is really happy. I just purchased another combo series for my new home. I decided to leave my old combo series for my tenant to enjoy. After you get used to this wonderful stuff, you can't live without it.

- Judy Moon
Torrance, CA
Verified Reviews By Pelican Water
Jan 17,2012
 
Customer

Steve did an excellent job helping me order this product and explaining many things pertaining to it. Looking forward to receiving the purchase!! Thanks so much!!

- Pamela Wolf
Junction City, Kansas
Verified Reviews By Pelican Water
Jan 14,2012
 
Mr

Steve was very helpful in answering my questions and offering guidance in my decision-making process.

- Charles Sweeney
Winter Springs, FL
Verified Reviews By Pelican Water
Jan 09,2012
 
Still working

System has been in 2 years, and still working fine. Just reordered new prefilter cartridges.

- Wesley Anderson
Zanesville, Ohio
Verified Reviews By Pelican Water
Jan 02,2012
 
After more than a year

We love our system. I have done away with the under the sink filter and even the one in our frig. We have solar hot water and about every 6 mo. I drain the bottom of the tank, before the filters we would get allot of white crystals after installing the system the water may have a tint to it, and our fixtures all do not get that crusty white build up.One other thing I would like to mention at the time of install the instructions were great and it make installation rather simple thanks APL

- Andrew Lucas
Zephyrhills FL.
Verified Reviews By Pelican Water
Dec 30,2011
 
Pelican

My name is Patrick Arviso and we wanted to find a system that didn't use any electricity and still was as good as our last ?Come to find put that Pelican not only didn't use electricity but was rated on top of the consumer market ! after some research of half a dozen systems ,I was sold on the 2stage system Pelican offers in the PSE1800 . I have a family of 3 and we wanted only the best for us ... I live in Arizona and the water is okay but now with Pelican it's the best tasting water to date ..I had it tested at my local water testing lab and was told it is balanced as well as clean with no chlorine what so ever ! I installed it over 6 weeks now and we are all really happy and haven't purchased a bottle of watersense . Thank you Patrick and Pelican ..! your Patrick and Michele Arviso ..Phx, AZ.

- Patrick Arviso
Phx, AZ.
Verified Reviews By Pelican Water
Dec 27,2011
 
My review

After doing extensive on line research, I decided to purchase a Pelican system. I have had a Culligan for years and felt that I wanted a system that uses no salt or energy and is environmentally friendly. Also, Steve was very friendly and knowledgeable.

- K. Hoyal
Wilton, Ca
Verified Reviews By Pelican Water
Dec 22,2011
 
great customer service

Just got my system in yesterday, my cutomer service rep (Frank at ext 201) has been great walking me thru the process.

- terry
henderson, nv
Verified Reviews By Pelican Water
Dec 21,2011
 
homeowener

We just purchased our combo series PSE1800 salt free water softener and whole house filtration system at the beginning of November. Before that we owened a salt water softener for many years. After checking out many water softeners we decided on the salt free system and a whole house filtration. We are very happy with the quality and taste of the water. I don't have the slimey feeling when I am taking showers like I deed when I had the salt system. We do not waste water for backwashing and it is a very low maintenance. We had the best custumer service ever which is very important when purchasing any product. Thanks Pelican Water Systems.

- Rezan Finley
Glendale, Arizona
Verified Reviews By Pelican Water
Dec 16,2011
 
excellent treatment

My wife and I would like to express our gratitude for the excellent treatment we received when we had difficulties with the plumbing firm installing our Pelican Water System. The Pelican staff responded quickly to our problem and acted in a very professional manner to see the issue resolved satisfactorily. We are extremely happy with our Pelican system, and our dealings with Brandy and the other members of the company who assisted us.

- Peter and Susan Edwards
Winchester, Virginia
Verified Reviews By Pelican Water
Dec 16,2011
 
Great Product, Great Support

I installed my PSE2000 about 1/2 year ago. It's in a 2-family house with 3 bathrooms and about 8 people using it daily. I've had no pressure drop that I could observe (I made some tests with garden hose), and I haven't even had to replace the sediment filter yet. The installation is great and the installation kit provides several options to fit your existing plumbing (though I wish they included brass valve instead of the PVC). But best of all is the support team. I've called them so far probably about 5 times (pre and post sale) and every time the response was very quick, the rep took his time to discuss the raised issues without rushing through anything, and everyone I spoke to was extremely knowledgeable about what their product does, how it does it, how to troubleshoot problems, and what to expect. Before buying this, I made my research for about 2 weeks, and at the end I was deciding between Pelican and Life Source Water. Aside other overall similar end-result features, I chose Pelican because of more favorable warranty and maintenance. I'm glad I did ! :)

- Peter Sokolowski
Garfield, NJ
Verified Reviews By Pelican Water
Dec 13,2011
 
very helpful

Steve was extremely helpful on the phone as I had concerns about correct sizing of my unit. Hopefully everything works out as planned. Darin

- Darin Smith
Knoxville, TN
Verified Reviews By Pelican Water
Dec 12,2011
 
Pelican

Steve was very professional and patient. Answered my questions to my satiisfaction. Very outgoing, Very well knowledgeable on the product lines. Cannot give product a re-view since I just ordrered. Time is the true re-view.

- Neil
Brioli
Verified Reviews By Pelican Water
Nov 30,2011
 
Great Customer Service

I called to find out more about your Pelican salt free water systems, and Patrick provided outstanding customer service. I tend to ask a lot of questions, and Patrick was extremely patient and knowledgeable. He stayed 1/2 hour past closing time to make sure I was satisfied. I hadn't anticipated buying a filtering system too, but without pressure, and equipped with my new information, I'm buying a combination system! Thanks for the expertise!

- Lexy Hickok
Mankato, MN 56001
Verified Reviews By Pelican Water
Nov 29,2011
 
Good service

Employees are always delightful, today I ordered more filters from Brandy, she is a doll. She is a very good sales person, coupled with a great personality and kindness. Hold on to her as she is a great asset to your company. Again thanks for your help. Don

- Don
Carnt
Verified Reviews By Pelican Water
Nov 29,2011
 
Excellent Service

The company has an excellent staff such as Steve and Patrick. We just bought the combo series PSE 1800 today, and the representatives were knowlegeable, patient, and provided very helpful info. Thank you all again.

- Phuoc Ly
Downingtown PA
Verified Reviews By Pelican Water
Nov 28,2011
 
Excellent!!!

I use well water and I used to have Culligan system. After I changed to Pelican system, I found out water quality got better, no odor and even water pressure got better. Culigan system requires periodic maintenance and Pelican systen need much less maintenance. Overall I'm very happy with my purchase.

- Jae Hong
Berlin, PA
Verified Reviews By Pelican Water
Nov 24,2011
 
Works Great

We installed the filter/salt-free softener nearly 1 year ago. Within 2 weeks we noticed the hard scale buildup at the shower head and sinks were disappearing. And we continue to enjoy the benefits of clean and soft water today! We live in an area with reportedly decent municipal water quality. But after seeing the massive amounts of sediment/dirt captured in the pre-filter and experiencing the difference in quality with our new filtration/softening system we are very pleased!

- Tyler
Essex, MA
Verified Reviews By Pelican Water
Nov 08,2011
 
Fluoride Filter and Combo

Love, Love, Love my Pelican Whole House Filter System--WITH Fluoride removal we got the level .94 town water down to .03 in our home; no more worry about the effects of added Fluoride!!

- Paula B
Timberville, Virginia
Verified Reviews By Pelican Water
Oct 25,2011
 
Pelican filter system

We are very pleased with our Pelican whole house filter. It is a quality product and lives up to its guarantees. We had the system installed in 2010 and are completely satisfied. Would not hesitate recommending this to family and friends.

- P. Mullins
Jeffersonton, VA
Verified Reviews By Pelican Water
Oct 19,2011
 
I could bottle it and sell it

I moved into my new home last year and found out the hard way that I had very hard water. All of my dishes and glassware had a film on it that wouldn't come off in the dishwasher. I purchased the pelican system and within a few weeks my pipes were clear and my water was crystal clean and much better tasting. I have not had any problems with my new dishes and glasses and even the tear stains around my poodles' eyes have gone away. I love this system, worth every penny.

- Doug D
Metuchen, NJ
Verified Reviews By Pelican Water
Oct 17,2011
 
PSE1800

Prior to purchase, called Pelecan and the Rep answered all my questions that I had on the units. Received the units in perfect condition. Was very easy to install myself. No more water spots and we can taste the difference in the water.

- George Riberal
Kaunakakai, HI
Verified Reviews By Pelican Water
Oct 14,2011
 
Confidence

We had an old acid neutralizer system in our home that needed replacement.We were offered a new replacement one from Rain Soft dealer for the sum of $3200.Pelican has one for $1200.(no brainer!) After researching products we choose Pelican for the top rated no hassle whole house filtration and neutralizer system.The product sells itself but,Franks knowledge and expertise answering all my questions gave me the confidence to make our purchase.He will be their for you.

- david mills
quinton virginia
Verified Reviews By Pelican Water
Oct 14,2011
 
PSE1800

Pelican and Frank deserve 5 stars regarding all aspects of their product! Thank you.

- Robert D
New Port Richey, FL
Verified Reviews By Pelican Water
Oct 05,2011
 
Happy in Monterey

We have had a salt water softner for decades since the water here is hard and awful tasting. The PSE 1800 was installed yesterday and within hours after final flushing, I was drinking tap water that tasted as good as the bottled spring water I constantly bought. We have made our coffee using tap water this morning and it tastes as good as when I used bottled spring water. The system is installed outside with no shelter, except for the roof overhang and last night's rain it appears just as it did minutes after installation. Finally, I am free from loading 60 lb bags of salt and breaking those incessant salt bridges. Our house finally entered the 21st Century.

- Wayne Sweet
Monterey Ca
Verified Reviews By Pelican Water
Oct 04,2011
 
Good Purchase

I recomend this product, the water test is really good, also for cooking, shower, laundry, including to wash our cars. It's a really really good product. The customer service representative personal are people qualified, Brandy helped to us with profesionalim. Thanks, we love this product.

- Miguel Gurrola
San Fernando, CA
Verified Reviews By Pelican Water
Sep 30,2011
 
The combo

Very excited to find a salt-free, water conserving system with great reviews and green building credentials. Though expensive upfront, will be very economical in the long run versus bottled or other systems. What better investment could you make for your family's health?

- K Kyle
Bloomfield, MO
Verified Reviews By Pelican Water
Sep 30,2011
 
Keep leading the way

Dear Mark. One week after installing the new Whole Home, new replacement tank all is well, amazing as compared to the tank which was replaced. I notice no BLUE ROCK'S,no stopped up faucets , all is well. Your attention to detail, your policy of inspecting what you expect and fixing the problem instead of putting off and attacking the customers of Pelican is a welcome sight, difficult to find a company that stands by what they promise, Mr Hughes you've have exceeded that. The Pelican Whole Home Water system works, and works well and delivers that which was promised. Without Patriotic American Company's like Pelican and without , the staff and management personnel like you Mark, these are the people holding America together right now. Keep leading the way Mark

- D Carter USAF Retired
Santa Maria, CA
Verified Reviews By Pelican Water
Sep 27,2011
 
Sales

I recently had the pleasure of dealing with " Frank " of your company. Frank is very knowledgeable concerning your products . He didn't pressure me at all and walked me through the entire process. Frank is a salesman that KNOWS his product. I BOUGHT YOUR SYSTEM due to Franks help . Thank you , Gary Gaydos

- Gary Gaydos
Newburgh,NY
Verified Reviews By Pelican Water
Sep 26,2011
 
Frank Capadona

Frank Capadona was our salesman and we were very pleased by his service and was very polite. What he recomended for my house was the right choice, thanks again for everything.

- greg delgadillo
santa paula california
Verified Reviews By Pelican Water
Sep 26,2011
 
Happy Customer

Patrick, Just wanted to let you know that we are extremely happy with the results of installing the Pelican unit. Our well water seems to be considerably "softer" (almost zero residue on shower stall walls)than it was with our previous system. Thank you for your quick and accurate response on our post-installation questions. It's been a pleasure doing business with you and Pelican. Ken

- Ken Juracek
Saint Cloud, Fl.
Verified Reviews By Pelican Water
Sep 26,2011
 
Fabulous Customer Service

Pelican customer service rep, Patrick, has bent over backwards to help me with the new assembly of my Pelican water conditioning/salt-free system. He was always there when I called and needed help since as he could tell, I'm not a plumber!!! Hopefully once my system is up and running I can give a full report on how well I like it. Right now I am in the 2 day waiting period for the carbon filter to soak. Everyone there has been very helpful answering questions about the new system and I felt I was fully informed about how everything would work and I would highly recommend this product so far, compared to others I have evaluated. I'll put in a new review once my system is up and running.

- Linda Selle
N Las Vegas, Nv
Verified Reviews By Pelican Water
Sep 20,2011
 
Awesome CSR

Thanks Mark you answered all my questions and provided me all the information that made my purchase easy and stress free. Thank you, Martin

- Martin Earhart
Yellville, Ar
Verified Reviews By Pelican Water
Sep 16,2011
 
Service Review

Your sales person Patrick did a great job with my order. He is polite and very efficient. I am pleased to have done business with this company and look forward to receiving my product next week. Thank you. Grace Caliendo

- Grace Caliendo
Walnut Creek, CA
Verified Reviews By Pelican Water
Sep 16,2011
 
Info & Order

I am extremely pleased with the help I received from Frank. He was very knowledgeable & was able to answer all of my questions & concerns. His profesionalism was much appreciated. I have nothing but favorable feedback for you. Thank You!

- Paul Sutera
So. Salem, NY
Verified Reviews By Pelican Water
Sep 14,2011
 
Pelican Water Systems

I purchased the PSE1800/PSE2000 combo series after several discussions with with Frank. He was very helpful in determining my needs and making sure I purchased the right product. He also sent a list of recommended plumbers with experience in installing the systems. I am on a well and have very hard water. The system was installed on August 26th and I am very happy with it. I now have crystal clear water that tastes great and I no longer have to clear the kitchen faucet of calcium deposits several times a day. The best part is no salt and no electricity to operate. Thank you for a great product and excellent customer service!

- Gail Fitzgerald
Las Vegas, NV
Verified Reviews By Pelican Water
Sep 08,2011
 
Thank you Pelican

We live in part of the country where the water is extremely hard. We have tried several water systems and were about to give up when we heard about Pelican. Their customer service was excellent. They answered all of our questions and guaranteed results. We have had our system since June of this year and there has been a remarkable change in our water. The system is great and with NO SALT. Thank you Pelican.

- EARL COLLIANDER
TULAROSA, NM
Verified Reviews By Pelican Water
Sep 07,2011
 
Thrilled withPelican water system

I have hade this installed for about 6 months and the softener has taken away white stains on shower door no pitting on faucets or drains. Plus I bring a bottle of water every day with my lunch to drink. I prefer this water rather than Poland water my company supplies. Thanks, Charlie

- Charles K Gorga
Wanaque, NJ
Verified Reviews By Pelican Water
Sep 07,2011
 
owner

Frank Is an excellent salesman. We appreciate all his help and info.

- Charles Scoville
weatherford,Tx
Verified Reviews By Pelican Water
Sep 06,2011
 
Excellent Product and Outstanding Customer Service

I purchased and received the Combo Series PSE1800 water filter and salt free softener last week with assistance from Frank Capadona. Frank is knowledgeable, patience, and very helpful in answering the questions I had about the system. The system arrived with a defect tank jacket and a leaking bypass valve, but Frank promptly sent me the replacement parts the very next day, and he walked me through the process on how to remove the head from the tank to install the new jacket. Installation was pretty straight forward. So far we are very pleased with the water quality and the overall customer service (pre and post sales) is outstanding. Thank you Frank for your professionalism and excellent service.

- Michael
Winter Springs, FL
Verified Reviews By Pelican Water
Sep 02,2011
 
Finally I feel it is safe to drink my water...

We keep getting reports from our water districts that the water is safe to drink but then you see on the news that water in certain areas is not safe. I did not want to risk my health and depend on the water district to send me reports. My water was literally yellow and I had stains in my tub. I could not bring myself to drink from the tap and so I was lugging in large quantities of bottled water. I did my research and found Pelican. The price was reasonable. No electricity needed. I received my units and had them installed by a local plumber. It was easy and I am thrilled. I am drinking my tap water and there is no smell or taste. I decided today to add the UV unit to my system. I did this to give my family the very best water possible. My experience with Pelican is that they deliver what they promise and after installing the system my water is great and I feel great about drinking tap water again.

- Marilu Jones Rumfolo
Spring, Texas
Verified Reviews By Pelican Water
Sep 01,2011
 
Very Pleased

We have owned this combo system for 3 years and are very pleased with the performance and ease of maintenance. We highly recommend this product. The customer service for minor filet replacement has also been exceptional.

- Jim
Scottsdale, Arizona
Verified Reviews By Pelican Water
Aug 31,2011
 
Frank

So far so good. Customer service was very curtious and answered all of my questions. The water softener was ordered on Friday afternoon and arrived on Monday morning. Now that's fast service. It hasn't been installed yet. Will let you know how we like the system. John and Sarah.

- Judith Brosch
New Port Richey, FL
Verified Reviews By Pelican Water
Aug 29,2011
 
mmmmmmmmmmmmmm

ok after checking different company products i choose pelican-they offered a whole house system at a good price=instead of saying mmmmmmmmm i said wow- i purchased the product- took my first shower-loved it-great feeling hair and no itching dry skin-my wife said look honey ( as she dropped a bath towel from shoulder height-floating to the ground-before the towel hit the floor like a rock. very glad i made the purchase-had a monthy service before for 16 years-glad i changed-mike

- michael lamberth
aliso viejo, ca
Verified Reviews By Pelican Water
Aug 28,2011
 
Awesome water and service.

I had no idea how lucky I was going to get finding Pelican. I spent much time searching for the best water filter/softener and was about to purchase a system at double the cost. It was saltless also, but had the backwash needing a drain (and such a waste of water) and also needed electricity. I want to thank Frank Capadona for being so patient and answering so many questions without being rushed. The Pelican combo system not only is saltless but has no backwash and no need for electricity, and at half the cost !! I just installed it and was amazed at the taste and quality feel of the water. After a shower I feel 'squeaky clean' but without the harsh squeak. And another unexpected thing happened for my family. My 92 year old mother who can't stand drinking any kind of water, loves this water. For me, I can't thank you enough. I know that anything good does cost something. But if you want a great water system, you deserve the best of health and I would hope you can find a way (maybe don't go out to eat quite as often and have more home cooked meals with your family). Thank you Pelican for your excellent products !

- Veronica Postel
Phoenix, AZ
Verified Reviews By Pelican Water
Aug 26,2011
 
SATISFACTION

THE MATH SAYS IT ALL

- JOSEPH SEIBEL
SODDY DAISY, TN
Verified Reviews By Pelican Water
Aug 24,2011
 
sweet water

Of all the systems I have researched the Pelican is by far the very best. This technology is very efficient and hands free. No Salt No Electricity---I LOVE IT. This system produces the finest water money can buy at a very reasonable cost. I would highly recommend this system to anyone.

- Ellis Herbst
Corpus Christi, TX
Verified Reviews By Pelican Water
Aug 18,2011
 
5 Stars

I was very skeptical of this product in the beginning. My wife talked me into the system to help with water issues from our county water system. I decided to install the system myself in the garage. I found the system very easy to install with no leaks what so ever using PVC pipe. The directions were very strait forward and accurate. To my surprise the difference was noticed the very first day of use! It is like taking a shower and doing laundry from bottled water! You feel clean and your garments are refreshing. Great service from Pelican . A +++++ and would highly recommend !

- David Ball
Summerville,GA
Verified Reviews By Pelican Water
Aug 17,2011
 
Very Good

My conversation with Brandy was excellent. She answered all my questions to my full satisfaction. Give her a raise!!

- Irv
Las Vegas, NV
Verified Reviews By Pelican Water
Aug 17,2011
 
GREAT

I talked with Frank and he did a great job helping me with the combination Water filter an soft free filter system. Thanks. Great

- Christopher Marvel
Highlands Ranch, Co
Verified Reviews By Pelican Water
Aug 16,2011
 
Customer Service

Frank at ext.201 was very helpful in giving me some information on the Pelican products and making a choice in purchasing the PSE2000. Pleasant to speak with.

- Aaron Works
Haymarket, VA
Verified Reviews By Pelican Water
Aug 12,2011
 
Combo System

We bought this system due to our very hard water and occasional smell of chlorine in water. We tried the magnetic ones and didn't get good results. This system delivers as it promises. No more hard water stains in dishwasher or other appliances. We can feel the difference in the shower. I drink water from the faucet and it tastes good!! Customer service and tech support are available, informed and courteous both at outset and months after purchase. Highly customer oriented company. Absolutely recomend them.

- Joseph R
canyon Country,CA
Verified Reviews By Pelican Water
Aug 11,2011
 
Mr. and Mrs.

We have had the Pelican system for more than a year and are completly satisfied with the system. Mark reviewed our problem and advised what we needed and E-mailed the solution to use with costs and did not attempt to sell us anything we did not need. After comparing with other systems and the professional manner that Mark exemplified, we chose the Pelican system. To say the least we are completely satified.

- Lionel Boger III
Front Royal, Va. 22630
Verified Reviews By Pelican Water
Aug 08,2011
 
THE BEST!

We purchased the Pelican PSE2000 Combo whole house water filter and salt free water softener/conditioner 2 years ago. We are so happy! Our drinking water is the best....no more bottled water purchases. Dishes from the dishwasher sparkle. No more scumy showers. And the best is this is the water going into our hot tub!! We couldn't be happier!

- Jane Kovel
Fair Lawn, NJ
Verified Reviews By Pelican Water
Aug 01,2011
 
As Advertised.....

Great system that does the jobs as advertised....virtually no maintanance...we would buy it again! Installed Sept. 2007

- Larry Wepler
Liberty, Missouri
Verified Reviews By Pelican Water
Jul 28,2011
 
Combo Series w/ Chlorination for Wells

I cannot say enough about Pelican and their follow-up service with their customers. Since installing one of their Pelican treatment systems in 2008 I have had excellent response from their technical support group. Unlike a lot of companies, once you install one of their systems they are there to help you operate and maintain it. Right from delivery, installation, and start-up of the system, they have always responded to questions either on-the-spot or shortly thereafter. It has provided me, as a homeowner, with a high level of comfort in dealing with any issue that may arise, from changing filters to making adjustments to the system based on water conditions, to replacing parts myself. When you need to call them, it is nice to know that you can get your problem resolved quickly. Staff like Chad Galloway are there to talk you through any problem, and it sure is nice to get routed to a real person who can help quickly when you call!

- Dennis Gale
Colorado
Verified Reviews By Pelican Water
Jul 26,2011
 
Smartest Purchase I Have Made....

The Pelican Water System is the smartest purchase I have made for my home. I am visually amazed every time I change the pre-filter on just how dirty local water is entering the house. I am happy every time I turn the tap on because I get superbly treated water that looks, tastes, and is fresh and clean.

- Don H
Frederick, Maine
Verified Reviews By Pelican Water
Jul 11,2011
 
What a Great Product!

hey pelican! just wanted to write on this product, 2 tank system for 1 bathroom salt free system. what a great product! just installed 6, 2011 this system is the best, the water tastes great, super clear water. but i must say, our water test that we did before hand, we had no problems with our water. we always had a culligan salt system, which we replaced with this pelican system. my thanks to "frank" at ext 201 very helpful! did not forget who i was when i called back a few weeks later to ask questions about the system. "thanks Frank" for all your help and know how! i did replace the filer housed by the blue container, about a month after install just to be sure the filter was clean, and it was. easy to replace. even my wife could do it! well, maybe not..........

- Joe
ANDOVER, New Jersey
Verified Reviews By Pelican Water
Jul 11,2011
 
Pelican Water Technologies

This is a great product. We use to have a water softener that uses salt and we can say that the Pelican system is far better. It is worth the price we paid for it (in our opinion)and would not hesitate to recommend this product to others.

- Mel
Elk Grove, CA
Verified Reviews By Pelican Water
Jun 13,2011
 
I Love My Pelican Water System

Dear Pelican: So far so good, we completed the installation of our Pelican Water System 2-1-11 and have loved it ever since. We switched from a water softener salt system and found it to be much better for us. We wanted to be able to get water directly from the tap without being concerned about the salt we might be consuming. We did not like the cumbersome and inconvenient charcoal filter systems you can buy at target, etc.. We also found the Pelican System to be better for our aging skin. Although it doesn't feel as slick as the salt water system when washing in the shower we feel the job is getting done and our skin is less dry. We also find our sinks are cleaner and no longer use any Bon Ami cleanser when cleaning. Hot water does the job. The chrome fixtures are also easier to keep shiny. Clothes are great and the dishes and flatware all seem to be cleaner and shinier too. We haven't had to change any filters yet but know you are there and don't anticipate any problems. Thank You Pelican Water System

- Rich & Matlene Sullivan
San Jose, California
Verified Reviews By Pelican Water
May 26,2011
 
Like Warm Summer Rain

Your product is performing beyond my expections. The water feels like a "warm summer rain" in the shower. The taste and texture of the water is very good.

- Steven Sweet
Weyauwega, WI
Verified Reviews By Pelican Water
May 26,2011
 
Great Product

I purchased the PC 600 filter with the NS3 softener two years ago and have had great water ever since. I picked Pelican after a lot of research. I felt like Pelican would give me the best water the most "natural" way... and I believe it has... the water has been great... We are on city water and the water taste so much better once we put the filter in... I installed the filter myself... and love the almost "no" maintenance required... Really... this product is worth checking out... Tony

- Tony
Haines City Fl
Verified Reviews By Pelican Water
May 19,2011
 
Our Pelican Combo

Mark was absolutely terrific in assisting me in making my decision to purchase the Pelican system. His knowledge of all softening systems and their respective environmental impacts were especially valuable. Our Pelican system has been installed for about six weeks now, and everything is fine. Our city has extremely hard water and we are finding that the Pelican system is actually "cleaning" up the debris in our exisiting plumbing. The real test is coming as we will be refilling the swimming pool in a week or so -- that's after we re-tile and re-plaster it. A fresh start with fresh water.

- Robert Heinbaugh
Pasadena, CA
Verified Reviews By Pelican Water
May 18,2011
 
Our family loves it

We love the water system and our family loves it when they come over. It is so easy now to add water to our Kio fish pond. Thanks

- Kent Clerk
Santa Clara, CA
Verified Reviews By Pelican Water
May 17,2011
 
Right decision

The PSE 1800 is installed a few days ago and who knew we were quietly suffering and working overtime to clean and scrub. Now, there is less white crust around the faucets and less toilet ring in the ToTo toilet. Next, my husband says that his legs and back are not as itchy. There is no slimy feel to the shower water. The white water drip scum is gone from the black refrigerator water dispensing area. The coffee is not bitter tasting. When I took the first dishes out and they had an odor so I looked all over the dishwasher for debris or something rotten. I rewashed them and no odor plus the glasses sparkled again. The dishwasher system had to be cleaned out with the new water system before dishes were washed. I am anxious to see if some health issues decrease with the new water system. We are installing a new frameless shower enclosure and I anticipate very little problem with the water on the glass. I also appreciate the information from the website videos especially about demineralized water. Health and fitness followers sometimes drink that and they should look at the reverse osmosis video. Pelican water system is amazing.

- Karen M Ezaki
Covina
Verified Reviews By Pelican Water
May 03,2011
 
A true believer

Just yesterday a factory recommended installer Bob Anderson came to the house and placed the product outside the garage next to the tankless heater and the external water loop. Now we have both hot and cold soft water. I have sprayer bibs on two sink faucets and after one minute of flow they stopped sticking in spray mode and functioned as they should. My wife and I each took a shower where the drain was visibly full of calcium and partially clogging the drain for years. So much calcium started to descale I had to get a plunger to push it down the drain. The drain still has some calcium visible but it is no longer slowing flow and pooling in the shower. I can hardly wait to see what the stainless dishwasher looks like next month. How does Culligan stay in business? No more wasted water, salt and electricity! I now have 25 sq ft in the garage for storage and the water heater and Pelican softener are next to each other in all their shinning glory. Your customer service reps and web sites were wonderful. Larry

- Larry Day
Poway, CA
Verified Reviews By Pelican Water
Apr 26,2011
 
I know I made the right decision

Back in the 1960 Midland water was so bad if you replaced a faucet in a few weeks it coated with a white hard residue. These minerals would get under the chrome finish finally requiring the faucet to be replaced again. Today the city is piping in water and mixing with the city well water that is much better than before and looking at the water hardness map of USA still shows we have some of the hardest water. Previous to the mix a hot water heater would not last but a few years and some manufactures would only provide 5 years or less on their best warranty unit. I installed a Salt Based Water Softener back in 1993 which lasted around 3 years. The resin bed needed to be replaced and also the electronic head. Both of these items would have to be ordered from the manufacture which would take weeks to get. You can not wait that long so you are forced to just buy another unit. This replacement unit lasted until June 2008. I called the manufacture and the support department determined the electronic head would need to be replaced and you had to order repair parts from manufacture. Shipping time on part was 2 weeks so here we are again without soft water for several weeks. I was just fed up with this whole thing, tired of buying salt, many gallons of waste water going down the drain to back wash the unit, then finally having to replace the unit. Thanks to computers I got on the internet and found Pelican Water Systems. What I read just sounded too good to be true, NO Salt, NO ELECTRONICS, NO MOVING PARTS TO WEAR OUT, NO BACK WASHING, NO ELECTRICAL COST TO OPERATE......... I called the sale department and the person explained how it worked and answered all my questions and said they were having a sale on their systems. I told him that I was going to do a little more research and then make my decision. From a price point of view I could just replace the salt based softener several times for the price of the Pelican Salt Free system. I decided as the old saying goes you get what you pay for so I bought the Pelican system July 04, 2008. Being a retired Air Conditioning contractor I had a few friends that were Plumbers that would install the system for me at a good price. After I received the Pelican system I read the very detailed installation book that included pictures and could not believe how simple it would be to install so didn't need a plumber. I made a few trips to the plumbing supply store and with a few tools like a hacksaw, screw driver, garden hose, and socket wrench I had the system installed in a few hours. Following the instruction in the Installation Guide now ready for the 48 hour Carbon Soak instruction and finally the Carbon Wash. The sitting and waiting was the hard part. Now it is April 25, 2011 and I can't believe this Pelican NaturSoft Salt Free Water Softener has performed just like the manufacture stated. I guess that is because they only use premium NSF USA parts in their systems. When replacing a stop valve on our Hot Water heater water inlet line I notice all the calcium build up was gone inside the pipe. I no longer have to remove the strainer on faucets throughout the house to clean the screens to maintain water flow. I no longer have to buy and store bags of salt in the garage, keep the salt bin filled. I do have to change the sediment filter about once a year and that is easier than lifting a 40 pound bag of salt. Finally I know I made the right decision because this water is healthy to drink that along is worth the cost many times over (is not dematerialized like RO or bottled water). Many states are now banning Salt Based Softeners. Thank you,

- Larry
Midland, Texas
Verified Reviews By Pelican Water
Apr 19,2011
 
PSE2000

We really like our system. As for all the claims? So far, so good. We do see a difference in the limescale being much easier to wipe away. Seems to almost be powder like. Just wipes away. Hair and skin feel better as well.

- Jeff
Texas
Verified Reviews By Pelican Water
Mar 08,2011
 
FABULOUS

We installed our NaturSoft combo series filter-softener in early February and cannot speak highly enough about the improvement in the quality of our water. My wife suffered from dry skin caused by showering with our Southern Arizona water. For two years she asked that we install a softener to improve our water. After researching the various methods of softening, we chose the Pelican system because it looked like the best system with the least amount of maintenance and in-use cost. Today our water is FABULOUS! We both see a huge improvement in the condition of our skin. I thought my dry hands were just a normal thing because of the dry Arizona air, but I now realize the water was also affecting my skin. We drink the water straight from the tap and find it is impossible to tell the difference between it and bottled water. We highly recommend this product!

- Jeff (and Bette)
Southern, AZ
Verified Reviews By Pelican Water
Mar 07,2011
 
Pelican PSE1800 Combo Series

I just wanted to let you know how much we love our system. First of all, our water is 1/2 city water and 1/2 well water and we have had a hard time with the hardness of the water. We had our kitchen remodeled in Nov 2009 and we paid for a really expesive faucet. By the time we purchased this system in April 2010, the sprayer was not working due to calcium build up. We had to replace it. Also, we were replacing our coffee machines at least 3 times a year because of the hardness of the water. So when we did our kitchen we got a Bauch dishwasher that you put a certain salt in it to help with the hardness. Our water heater was making all kinds of noise and we didn't know what we were going to do, because the codes have changed over the years and a new tank water heater wouldn't fit and we had no place to put it other than the orginal space, which wouldn't be able to pass code. So we decided to check out tankless water heaters. They had a home show in San Jose area and we went to check out the different tankless heaters and that is the first time that we saw Mike Counsil Plumbing. They carried the Nortiz Tankless and next to it they had a set up with the Pelican System. They took the time to talk with us. Then we thought about all the different products we had seen, but still weren't sure. I wanted to have a system to not only soften the water, but I also wanted a system to clean our water of the chemicals that the city uses in our water. We did more research but couldn't decide. Then the Home Show came to San Mateo County. We went to go check things out and low an behold, Mike Counsil Plumbing was there again. Of all the systems at the Home Show, Mike Counsil had the best desplay for the tankless and the only ones who had the Pelican System and they could explain everything to us in lay terms. They were very knowlegable, but what I really think sold me on the Pelican was that this system you do not have to use Salt and is environmentally safe. We contracted with Mike Counsil Plumbing for all our needs. They did a wonderful Job. Now, as for the Pelican system, this is a wonderful product. I have not had to buy a new coffee maker in almost a year since we have this system. Also, every cold an flu season, I would have to purchase a new humidifer because the hard water would ruin it. Not this year. As for the softness of the water, it is great. It is nice to take a bath or shower without the smell of clorox. It also leaves my skin softer and my skin isn't itchy anymore. My new faucet has no calcium build up and I am just so pleased. We use less detergent in the washing machine and the dishwasher. (oh, I don't have to put salt in the dishwasher any more) It is so nice to be able to drink the water anywhere in the house or outside if I'm in the garden and don't want to take my shoes off to go inside, I can drink from the hose. No more using bottled water or the Britta container. What is nice too, is that our garden now gets clean water and that is important if you like growing your own vegetables and fruit. I just thought that you should know how your system has worked for us and also that Mike Counsil Plumbing is very knowlegable about your product. Sean did a wonderful job installing the Pelican system. I hope to have this for many year to come. Sincerely, Ana Maria Olivas-Flores San Bruno, Ca

- Ana Maria Olivas-Flores
San Bruno, Ca
Verified Reviews By Pelican Water
Nov 30,2010
 
Our Pelican

We live in a part of the state known for it's water. But we started noticing everything in our dishwasher was turning white and there was a white scale on the Refrigerator where the water and ice dispense from among other problems. After changing the dishwasher and soap I started looking for a water system. We looked at a lot of them. One of our concerns was that we wanted soft water but with out the salt. After stumbling on Pelican and finding it was kind of local we ordered the duel unit. I would like to say we were a bit concerned about installation. well that was unfounded it was a breeze a little planing and it went super. I put mine in my unattached garage after the planing, it took about 2 hrs. No runs no drips no errors, just great. The difference in our water is just unbelievable,all of our black plastic is black again the stains are gone form the frig. and I'm drinking water again and love it. I would like to thank you guys for your concern and answering all of our questions, and being there when we ask even the dumbest ones, it was a great experience. PS. the Lemi Shine is the greatest. Thanks again APL

- Andrew Lucas
Florida
Verified Reviews By Pelican Water
Nov 18,2010
 
Best whole house system ever!

We have had a Pelican PSE2000 for over a year and the difference in our water is amazing. No more Chlorine smell, no white residue on the Dornbracht faucets, no more stains on the travertine tiles. Compared to the salt systems there is no greasy residue let on your skin after a shower and no pulled back muscles lugging bags of salt. In fact there is no need for electrical power as the whole system is a purely passive system and was very easy to install. The two tanks are very compact and the plumber, Marty Smith, who was recommended by Waterfilter was fabulous and has subsequently replaced or 150 gallon water tank system with wall mounted tankless units. All in all the WaterfilterUSA system is excellent and for once I agree with Consumer Reports that this is THE best system available.

- Geoff D
Irvine, CA
Verified Reviews By Pelican Water
Nov 16,2010
 
Worth The Money

We had a whole house filter (from another company) installed in our new home 5 years ago. It basically removed the chlorine from the water and we were pretty satisfied w/it. Back in April, we replaced our hot water heater after only 4.5 years. Then we began having problems w/the new one after only 4 months. We had a defective unit and when the plumber came to replace it, he showed us the anode rod covered with calcified material. We were stunned!!!! He recommended a water softener and tried to convince us to get their combo unit which uses salt. We had never had a water softener in any of our homes and really didn't know much about them, except we'd always heard that the water felt slimy and the salt was a pain in the butt. Fortunately, we didn't make a hasty decision, even though the chlorinated water was making us itchy and the taste was disgusting. We Googled "salt=free water softeners" and saw this Pelican 1800 unit. We needed to replace the tank on the water purification unit anyway and realized that a lot of our plumbing problems were probably from the hard water. Duh!!!! After researching all the units, we decided to call up with several questions. The rep, Brandy, was extremely knowledgable and quite patient. We really were novices at this and I'm sure she must have answered these types of questions hundreds of times, but she never became annoyed. We ordered the system and had a plumber install it a few days later and the difference is like night and day. The water tastes better than Fuji water. The amount of laundry detergent we use is a fraction of what we used before. My wife no longer uses conditioner on her hair and the dishes come out of the dishwasher much cleaner. And the water feels "silky" not slimy. We aren't itchy and dry after we shower. I could go on and on, but suffice it to say, we are very satisfied with this system. We had also interviewed our neighbors who have (salt) water softeners and they all hate them and would never purchase that type again. Since water is SO essential to everything we do, it was worth the investment. We will scrimp somewhere else!!!

- Andrew Avellino
Mesa, AZ
Verified Reviews By Pelican Water
Oct 15,2010
 
The Pelican PSE 1800 System

In the Spring of 2010 I was looking for a soft water system that used no salt. Did some browsing and discovered Pelican's site. I have to say, this was one of the smarter moves I've made in my life! I bought their PSE 1800 system and installed it myself. It was easy because I use to install softener systems back in the late '70's for an employer of mine. In just the first 2 weeks alone I've noticed how clean the stainless sink in my kitchen has remained. Also an upper end 40 gallon gas hot water heater I have is about 8 years old and after about a month in operation now the PSE 1800 system has been able to reduce the percolating sound coming from the water heater, as it has been having to put up with hard water input for the last 8 years. I believe strongly that it is slowly being cleaned out by the introduction of it's new soft water source from Pelican's 1800 system. And as well, I agree wholeheartedly with the other testimonials that when showering I feel cleaner, the ol' hair feels much softer, and my clothes come away softer as well out of the dryer. I tried drying a load last week without using any fabric softener sheets and the clothes came out in the same condition as they would had I used one in the load. Seriously, I've been so impressed with the results I took my Mother's old salt water softener system out about 2 weeks after I put mine in and installed the same exact system in her place. She is pleased with the results as well! That's about it I guess, but not before saying Thanks Pelican! You guys have hit a home run with this system.

- Bill Van Skiver
Waterloo, IA
Verified Reviews By Pelican Water
Jul 20,2010
 
The Best Water Ever

I have had the worst tasting, smelling water around. Years ago I rented and then purchased a system for $1,800. I was told this was the best and only type of treatment for sulfur. Over the years with the rental I spent, the purchase price and the costly treatment I had to purchase and add frequently we must have spent OVER $4,000.! The system never really worked right I guess I wanted to believe it was working. Finally I could not take the smell, cost and noise it made anymore and started to research water treatments and found Pelican. We purchased the sulfur system, carbon tank, and the salt free system had it delivered and my husband and son-in-law installed it. I refused to let my husband get rid of the boxes it was delivered in because I was so unsure it was staying. Well let me sum it up...YOU COULD NOT BUY THIS UNIT OFF OF ME!!! I absolutely love it and would HIGHLY recommend this company - from the WONDERFUL sales people, the technical support team (who can't do enough to help you) right to the fantastic product they sell! This is an honest company with unbelievable products! Trust me if you order you will not be returning the products...my water is HONESTLY better than bottled water and trust me I have spent thousands on that too!

- Theresa
Branchville, NJ
Verified Reviews By Pelican Water
Jul 16,2010
 
Very Happy

Very happy with the system. Could see the build up go away from the shower nozzles and dishwasher.

- Russell H Thaden
Atchison, KS
Verified Reviews By Pelican Water
Mar 20,2010
 
Pelican Water Filter and Softener

P.S. I forgot what prompted me writing this testimonial today. I drained the hot water heater, as per recommendations, and was surprised to see the resin [from the old softener] and considerable salts of some kind. I refilled the water heater and DIDN'T HEAR A THING! We recently had two different groups of company last week, and we had to warn them that the banging in the night was from the water heater. It was LOUD!! There hasn't been a sound today. This new system is doing what it said it would do. Thank You!!

- Wesley Anderson
Zanesville, OH
Verified Reviews By Pelican Water
Nov 17,2009
 
PSE1800

We have been very pleased with our Pelican PSE1800. It has replaced our old traditional "with salt" water softener and we feel we made a good selection. Not continually purchasing and adding salt in addition to flushing the salt water into our septic system was our first deciding point. Then we are very pleased with the taste and ability to use the filtered tap water that tastes good. Before we only used our R/O water. An early sign that the system was working, was the scale around the tips of our faucets came off - we were thinking of replacing them, but were pleasantly surprised with the change. When researching new water softeners, we found the sales associates were knowledgeable and helpful, which we greatly appreciated. We have recommended this product to numerous people and our plumber has also recommended it after installing ours. It is a great, reasonably priced product with great service.

- Daryl Lassig
Texas
Verified Reviews By Pelican Water
Sep 14,2009
 
Combo Series House Filter

We recently purchased one of your combination NaturSoft/Carbon filter units and are very please with it. I performed a great deal of research prior to purchasing this unit. Overwhelmingly, the reviews from those who purchased the units were very positive. Some professional plumbers and softener installers gave critical reviews, stating that the science behind this product was bad and that it will not work. Most of the time I could clearly see they were misinformed or incorrectly stating facts. Sometimes they were criticizing a NaturSoft softener by name as not softening, but clearly describing the carbon filter. I wound up disregarding their bad advice. Before purchasing, we even had a Kinetico dealer visit our home, but we didn't want to have to add salt several times a year. The NaturSoft system is a perfect solution because it does not require salt and it costs much less than the Kinetico systems. The salt softeners also removed the calcium from the water. While this may sound good, I reasoned that we NEED calcium in our diets (just go to the supermarket and look at all the products that have added calcium these days). The NaturSoft system leaves the calcium in for our bodies to utilize, while still rendering the water soft. Obviously, it will also leave calcium deposits on the finish of the faucets. But the deposits come off easily and we expected it. The choice in softeners is extra salt (bad) or extra calcium (healthy). Immediately after installing the softener, my wife noticed a difference in how soft the clothes were with the softened water. She was very pleased. Our city water is so chlorinated, that we would often go into the bathroom and think we had entered an indoor pool. My wife's back would tingle in the shower and her skin would dry out badly because of the chlorine. Our children would have skin problems if we did not add special expensive dechlorinater to their bath water. Now, the water does not cause any skin dryness or tingling. Since the water smelled and tasted like it came from the local swimming pool, we were always buying kitchen sink carbon filters from a local retail store. The water tasted great, but it would only filter our kitchen sink water. Now, we are very pleased to drink the Pelican filtered water directly from ANY tap in the whole house. I have also noticed that the dishwasher is leaving a LOT less calcium buildup on the dishes. We used to have a major calcium haze on the glasses. I had to clean off the very hazy calcium buildup from the glasses initially after getting the softener, but now the glasses come out practically spotless. We began to use the gelpacks instead of a solid tab after reading through Pelican's recommendations to use geltabs instead of solid detergent. This was very important. Additionally, I also switched soaps as Pelican's instructions recommend. There is now a lot less soap buildup on the shower walls. Prior to making a purchase, I used the online chat to ask questions for my research. During the installation and after we began to use the product, I also used the online chat to ask questions (such as deciding what dishwasher tab and bath soap to use). They were extremely helpful and even looked up brand names I gave them to see if they would work well with the NaturSoft softened water. The only thing we did differently from the installation instructions was to tap into the two outside water hydrants from the main line BEFORE the whole house filter. This allows us to use unfiltered water for general outdoor use where filtered and softened water is not a main concern. The filter units will last much longer because of this decision. We did have to purchase some special adapters, as well, when we purchased the plumbing supplies because we have plastic PEX piping and that was not mentioned in the installation instructions. Hopefully this will be added to the instructions some time soon. We very much appreciate and recommend the Pelican NaturSoft and carbon whole house filters. Corey

- Corey Ames
Kansas
Customer Review By Arthur
Aug 20,2009
 
PSE2000 - We Love It

Just wanted to let you know that we are very happy with the filters. Installation was easy (well, our plumber took a while to read the instructions - they were his first of this type), there is no obvious reduction in flow rate or pressure - and most importantly the water now tastes great and there are no more scale deposits anywhere!!! Thanks a lot. Best regards, Arthur

- Arthur
Verified Reviews By Pelican Water
Aug 14,2009
 
Pelican PSE1800 Combo

JUST HAD THE PSE1800 SERIES AND THE CALCITE ACID NEUTRALIZER INSTALLED. I THINK IT BEATS ALL OF THE OTHER WATER SYSTEMS, REGARDING QUALITY AND ESPECIALLY THE WONDERFUL ASSISTANCE GIVEN AFTER THE PURCHASE. I WANT TO ESPECIALLY THANK MARC FOR HIS PATIENCE AND KINDNESS, ANSWERING ALL OF MY QUESTIONS. VERY FEW COMPANIES HAVE THIS QUALITY OF FOLLOW-UP. i WILL VERY GLADLY RECOMMEND YOUR COMPANY TO OTHERS. THANK YOU.. LEONA

- Leona
Ocala, Fl
Verified Reviews By Pelican Water
Aug 11,2009
 
Pelican PSE2000

First of all I contacted your company and spoke with Mark. I had a million questions prior to the purchase and Mark responded with no hesitation to all my questions in a very satisfactory manner, displaying 100% product knowledge. This no salt system is superb!The installation was a breeze. All I had to do was to purchase 5 feet of PVC schedule 40.It took me about 2 hours and I am not a plumber.This system is great, our hair feel silkily, our skin feels like we used lotion all over our body, the water taste great (no more bottled water) My wife uses now half the soap on the dishwasher and laundry. Anyway, I could go on and on. Bottom line this product is GREAT!!!! THANK YOU MARK. I WISH, I WOULD HAVE KNOWN ABOUT THIS PRODUCT LONG AGO... Bill S.

- Bill Schmidle
Grenwood, Indiana
Verified Reviews By Pelican Water
Jul 22,2009
 
Enjoying Our Pelican

We are thoroughly enjoying our Pelican system. We expect it to pay for itself relatively quickly, as we immediately stopped buying bottled water. Our showers also now are much more enjoyable and "feel" better. This is a great product, and I am amazed at how long the charcoal will last. The pre-filter changes are simple and not onerous. Installation was not particularly expensive, either. All in all, a wonderful decision. It's hard to imagine going back now. There is nothing like the freedom of simply turning the tap and getting great-tasting, safe water. Sincerely, Jack Byrd

- Jack B
Michigan
Verified Reviews By Pelican Water
Jul 19,2009
 
Thanks

Local law changes outlawed conventional water softeners in my area so after researching many different systems on the internet, I settled with yours based upon the customer satisfaction and the excellent ratings your system has earned worldwide. Well, here are photos of my do-it-yourself install. I contacted local installers but after contacting your tech support department who provided me excellent support like I have never experienced before I decided to do-it-myself. After consulting youtube for instructional videos on how to sweat copper fittings (be careful and watch more than one video) I tackled the job myself. I had to do a little re-routing since my main water inlet is on the right but it worked out great. I also included earthquake safety straps and some foam to secure the install incase the earth starts movin". Couldn't have done it without your tech support department. They were friendly, courteous, knowledgeable, available and not bothered by my multiple phone calls. That alone is worth the price.

- Steven S
Stevenson Ranch, CA
Verified Reviews By Pelican Water
Jul 13,2009
 
Outstanding Customer Service!

Occasionally I find myself so impressed by someone in the product/service delivery industry that I am compelled to write a note of consequence as I am doing here. My husband and I realized we needed to control the scale occurring within our water system. Although we have city water, it collects added minerals as it comes down the mountain. I was determined to find the right answer to this and our other water contaminates issues, however, much of my search of information in the public domain information was confusing and conflicted. Thus I set out to get the answers to an exhaustive list of questions compiled as I conducted in-depth research on purchase and installation of a water filter system. I resolved,a few key facts while talking with various companies but just was not satisfied. It wasn't so much with what they could answer, it was what they couldn't and I am savvy enough to know when someone is pitching vapor. I studied every available product and methodology (salt, salt-free, EasyWater, etc.) and ended up with Richard. I was semi-sold on a product in California but not comfortable. So I gave the Pelican product (last on my list) a call and Richard sealed the deal in a matter of a few calls. Richard was prepared to answer every question and without hesitation could back up his "sales" statements with credible facts. There was not a question he could not answer and I knew he was not reading off a sales sheet. When I described our unique scenario regarding installation, Richard quickly offered a solution. He was outstanding not only from the service delivery perspective, but his creativity and personal commitment to exceeding customer expectations was instantaneous.. His ideas were refreshing, his approach with and attitude toward customers was inviting. Equally important was his knowledge of the product, effervescent personality and contagious enthusiastic “can do” attitude. I could ascertain he knew that in his line of business communication, flexibility, attention to detail and responsiveness to optimize and harmonize an experience are necessary skills. He masters them well. His outcomes are validation. Customers have come to expect, many times demand, value for their time and money. Richard delivers. In this highly competitive market his experience and follow through serves him well. It is a testimonial to his strength in dealing with varied customer personalities who have a range of needs. He is a true professional.. After much ado, I must say we could not be happier with the product and with the customer service. Your organization truly gets what so many lack--the emphasis on pleasing the customer and, in a timely manner, being available to troubleshoot any situation. As a clinician, business woman and a healthcare executive I understand and appreciate the value of good health and the impact that clean, fresh water has on it. No more plastic bottled water for us or my family and bathing is a joy knowing my skin is being cleansed in the right manner. We experienced a great outcome. We owe it all to Richard. I trust you shall always allow him to share his perspectives and vision regarding the dynamics of customer attraction and satisfaction. Please extend our gratitude for all his kindness, support and hard work on our behalf. I assure you we will not forget the way he handled this transaction and how he delivered on all he promised. He is a champion. Respectfully, Nancy Alsgard

- Nancy Alsgard
South Pittsburg, TN
Verified Reviews By Pelican Water
Jun 13,2009
 
Just Love It

Got this filter with the PSE Combo Package which has their PC1000 system and the softener, and I just love it!! Install was quick and easy. I did have questions about install, since i needed to convert copper to CPVC but their customer service was quick and knowledgable. Had my water tested after the filter and its perfect, all my issues are gone!! No chlorine smell, water tastes great.

- Bob
Deltona, Fl
Verified Reviews By Pelican Water
Mar 11,2009
 
AN Awesome Investment

This is by far the most impressive addition to my home renovation project. I live in Ft Lauderdale. Our water is considered liquid cement. pH is off the scale and it's hard as a rock. I"m also a fish breeder, with 150 tanks. I can now use my water right out of the tap! I no longer use RO, or have to treat my water. And the taste reminds me of the water I grew up with "up North". The whole house systeem was worth every penny. I also bought one for my parents! Thanks!!!

- Earle Fischer
Ft Lauderdale, FL
Verified Reviews By Pelican Water
Nov 19,2008
 
Unbelieveable

Being a Real Estate broker, I have come across many different brands of water filters and softeners in the course of selling and buying homes. This system is the best I have seen. I recently purchased a combo filter and softener and had it installed in my home by one of your recommened plumbers. This was absolutely one of the the best decision I have made. Arizona water is bad tasting and extremely hard. Almost immediately my water was clear, clean and tastes better than bottled water. No more calcium build up on fixtures and no more cleaning shower heads that become crusted with calcium. I highly recommend this product to others considering a water filtration and softener system.

- Jim & Renee
Scottsdale, Arizona
Verified Reviews By Pelican Water
Sep 18,2008
 
Pelican PSE1800 System

The prompt delivery we have receive on this purchase and the outstanding post-purchase assistance in answer to my numerous calls is greatly appreciated and is a credit to your company.

- Paul S
Columbus, GA
Verified Reviews By Pelican Water
Aug 14,2008
 
Pelican PSE1800 whole house

I purchased the Pelican PSE1800 softener and filter in March 08, I installed it myself in about 6 hrs. We began to feel the difference immediately. Our skin feels alot softer and feel nice and clean now. We just replumbed our house about 1yr ago from the alley all though out the house with PEX pipe Its August now and I changed the pre-filter for the first time(4mon)and I couldn't believe what I have been drinking, and showering in all these yrs. The pre-filter was plumb full of dirt and rust. I plan on showing it around to my friends and town,to let them know what were drinking. Thanks Richard and all at Water filter USA, best money I've ever spent.

- Benny Poe
Childress, TX
Verified Reviews By Pelican Water
Aug 12,2008
 
It Works!

After much research, we purchased the Pelican PSE1800 whole house system and what a difference it has made. Even though we are on county water, it was very hard and our clothes always smelled sour after washing and drying. This product has removed all of those problems and we now enjoy drinking the water (we never drank it before). The calcium buildup in the faucets and showerheads is a thing of the past. Even the buildup on the tile has stopped. We love this water system! I highly recommend it. Don't be afraid to spend the money, it does exactly what it says it will do and doesn't require electricity, salt, or backflushing. Don't be afraid to spend the money on this system because it works!

- Walt
Wilmington, NC
Verified Reviews By Pelican Water
Aug 05,2008
 

The whole house water conditioner and filter system by Pelican Water Systems that we purchased has been performing wonderfully. After installation it takes about 20 - 30 days for the pipes to clear. (We had most of our pipes redone so we had a lot of flux in the system. It may take less time if you have a simpler install.) The shower water does not feel slimy. It is slicker feeling but not a slimy feel. Shampoo and conditioners rinse out much easier and seam to leave my hair cleaner for longer. We are very happy with the system.

- Michelle C
San Jose, CA
Verified Reviews By Pelican Water
Jun 13,2008
 
Pelican Combo Series

Greetings! It has been three weeks since we installed our Pelican Combo Series and we could not be any happier with the results thus far. We live in Ohio and we have dealt with hard water in our new home for three years. Now, and in less than three weeks, we have noticed the difference with soft water as advertised, brighter cloths after washing, shinier faucets, cleaner feeling skin, and less sediment in our Aqua Vie Water distiller. The change is remarkable, even in our toilet tanks as the hard water deposits were creating problems with the float. It would often times prevent the water shut-off valve from operating properly, causing the water to run for hours before we realized it was stuck - but no more. Your service was excellent and your response to questions, replacement parts and shipping issues were truly professional. We are sold and could not have made a more wise investment. Our plumber was also impressed with the install and indicated this was the first filtration system he has installed of this kind. He intends to look over your website for future possibilities as he specializes in water filtration system installs. Best of all, no salt. Great job and wonderful product! Looking forward to a long and healthier lifestyle with Pelican Water Technology. Sincerely, Ronney, Sandra, and Katherine

- Ronney H
Springboro, Ohio
Customer Review By Jim
Jun 06,2008
 
My Pelican Combo

Thanks so much for your assitance. We are very happy with our purchase. The system work exactly as you said it would. We appreciate your knowledge & the fact that you were not presuring us to buy.

- Jim
Customer Review By Diana J
May 06,2008
 
Great Customer Service and Pelican

I just want to let you know how happy I am with my system. I have a condo in Mesquite Nv. and the water is so bad there that I couldn't take a shower with out flaking skin after the shower and the water smelled so bad. I had the system installed in Dec.2007 and I changed the filter in Feb.2008 the filter was dirty but the water tasted great and no smell. I love my PSE1800 full house system.It is so easy to maintain I just have to change the filter and that only takes 10 minutes to do.My husband and I have High Blood Pressure and Diabetes and this was the only system that I could find that didn't require salt. No more buying bottled water .What a plus that is.I would recommend Water Filter-USA Systems to anyone that wants to improve there quality of water coming into their homes or businesses. The Customer Service is the BEST EVER. I had to email the Customer Service to ask for help in finding someone that could install my system 80 miles out of Las Vegas and I received an email back with a Name and phone number within 24 hours. I called to get a new O-Ring and I had it within 3 days. I just called to get 2 extras O-Rings to have on hand I spoke to Richard and he found out about the one I would need and called me back within a few minutes to say they were sending them to me right away. GREAT CUSTOMER SERVICE RICHARD AND PELICAN.Thank You

- Diana J
Verified Reviews By Pelican Water
Jun 01,2007
 
PSE1800 - Great Service

We wanted to write and thank you for the wonderful service. We purchased the Pelican PSE1800 Filter and Softener in January and had the plumber intall it days after we received it. What a difference! We are in New Jersey and on city water, our water was tested and not only do we have chlorine and other contaminents but our water was hard. The system has done everything you said it would do. We have a 5 year old and an 8 month old, so we have to have clean water especially for the baby formula. The softening aspect of the Pelican has been great. No more hard to clean build-up on the plumbing fixtures, showers and bath tub. It has been a couple of months now and we are very happy. Thanks Again.

- Amanda C
New Jersey
Verified Reviews By Pelican Water
May 11,2007
 
My PSE1800

We have switched from a Kinetico filter system to a Pelican PSE1800 system. Even though we have a seperate filter for drinking water, the water from the tap now tastes just as good. Our glass coffee pot that used to get stained after 3 days, has now gone for 3 weeks with no staining at all. I am a retired Marine and truck driver with no plumbing experience and the installation of the system was a piece of cake just following the simple instructions. I should add that the city water in Phoenix, AZ is not only very hard but smelly too. That problem is now gone.

- Jim Stelling
Phoenix, AZ
Verified Reviews By Pelican Water
Feb 14,2007
 
Great Tasting Water

Thank you for the great service! I hooked up my Pelican PSE2000 and noticed a hugh difference in the shower and my drinking water. I can't beleive the taste difference between my old water and the new filtered water. I could never drink the water before and now I love the taste. Thanks you again for everything and I look forward to many years of great water.

- Rob G
Hawaii
Verified Reviews By Pelican Water
Nov 06,2006
 
5 Star Service

Hi. My name is Janet Hickerson and I ordered the Pelican PSE2000. I installed the system 3 weeks ago and could not be happier with its performance. I have noticed a change in the smell and taste of the water. We were buying bottled water and it was very expensive and time consuming. We can now drink the water from any faucet in the house. I feel much better knowing my children are bathing in filtered water.Thank you again, I give you 5 stars also.

- Janet Hickerson
Santa Monica, CA

Certifications


National Sanitation Foundation (NSF) Certification back to top
Carbon Resources CR1240S Carbon Filtration Media - NSF/ANSI 42 for material requirements


Water Quality Association (WQA) Certification back to top
Clack V3006 Bypass Valve - WQA/NSF 61 certification
Clack V3007 Bypass Fittings (Copper & PVC) - WQA/NSF 61
DVGW Performance Certification back to top
DVGW DW-9191 Certificate (English) (link opens in new window)
DVGW W 510 Test Standard (English) (link opens in new window)
DVGW W 512 Performance Test Results (German) (link opens in new window)

Pelican Water Systems NaturSoft Systems are the only third-party tested DW-9191 certified salt free water softener with 99.6% prevention of scale buildup.

About the DVGW back to top

The DVGW is an organization that establishes standards and test protocols. It also approves or certifies laboratories to then conduct testing according to those standards and protocols. The same can be said for NSF in the US.

The DVGW is located in Bonn, Germany. It has its own laboratory by the name of TZW located in Karlruhe, Germany. Beyond that, the DVGW has certified some twenty plus privately owned laboratories throughout central Europe who are authorized to conduct certification testing. The same holds true for NSF. It has its own laboratory and those certified by NSF like WQA, UL and Pace Laboratories to name a few.

The DVGW also issues test marks or certifications (i.e. the WQA equivalent of a "Gold Seal") like the "W510" standard. Their internal code for the W510 certification is "9191 - Kalkschutzanlage" (scale protection device). In order to obtain the W510 certification seal or certification mark, the applicant has to pass a total of three test protocols: Efficacy (W512), material safety and structural integrity.


Learn more about DVGW 9191 - Water Devices for Scale Prevention

Certification Documents back to top

DVGW DW-9191 Certificate (English) (link opens in new window)
DVGW W 510 Test Standard (English) (link opens in new window)
DVGW W 512 Performance Test Results (German) (link opens in new window)
DVGW W 510 Standard back to top

The DVGW 9191 - Anti-Scale standard uses the worlds strictest guidelines to determine the effectiveness of a system to prevent scale using Worksheet W 510. W510 combines 3 testing requirements that all systems must pass: 1) Structural Integrity, 2) Microbiological Testing (W 270 and KTW tests) and 3) Performance in Scale Prevention (W512). Unlike the NSF acceptable passing level of 50% for performance, the DVGW protocol for scale prevention performance (W 512) requires 80% or better to pass. In order to obtain a certification under DW-9191 with test report W 510 you must pass at least 4 separate tests, plus the W 510 requirements. Pelican has passed all 5 requirements to be listed as a DW-9191 certified product.

DVGW W 512 - Performance Testing back to top

The DVGW W 512 standard is the most stringent of its type in the world. In order to be subjected to the most rigorous test protocol possible, sparing no expense, we have commissioned to have our equipment performance not tested in the US , but tested by a DVGW certified laboratory in the home country of the standard itself, Germany. The test aims to simulate real life conditions over an exceptionally long period of time using some extremely challenging natural well water.

DVGW W 270 & KTW Assessments - Microbiological Testing back to top

To protect drinking water from microorganisms on non-metallic materials, the DVGW indicated the necessity for adherence to the requirements set out in the DVGW Code of Practice W 270 "The growth of microorganisms on materials intended for use in drinking water systems - examination and assessment!". DVGW also established KTW Assessments which test all plastic parts, coatings, rubber and lubricants to UBA and BGA guidelines to ensure chemicals are not leeched into your water.

Why we publish our test data and others do not back to top

True in both Europe and the US, a certification is a pass/fail proposition. The certification states that the applicant has passed and fulfilled the requirements of the standard. Individual test results are not published in either jurisdiction. The reason for that is due to the minimum requirement to past those tests. For example, NSF 42 requires at least 50% reduction in order to pass. That means a product claiming certification may only remove 50% at the end of filter life. As a result most companies wont publish their test data, fearing the consumer seeing their low results at end of filter life.

Pelican publishes its test data because we acheived a 99.6% scale prevention rating during the entire length of the test. No other salt free system has received a certified rating that high.

Note: Just 1/4" of scale build-up can increase heating costs by 40% or more. Observe the scale build up on the untreated side after only 3 days of operation.

 

WQA Gold Seal Certified and Tested to NSF/ANSI Standard 61 for material safety and tested according to NSF/ANSI 42 for structural integrity in all 50 states, including California

Pelican Water Systems NaturSoft Systems are WQA Certified to NSF Standard 61 for material safety and tested to NSF 42 for structural integrity only, making them certified in California and all other states.

A salt free water softener is any device, substance or process that when applied will result in any, or all of the following benefits to varying degrees in the areas of scale reduction, improved cleaning / housekeeping and subjective improvements in personal care without the use of sodium/potassium chloride.

About the Water Quality Association (WQA) back to top

The Water Quality Association (WQA) is a not-for-profit international trade association representing the residential, commercial, industrial, and small community water treatment industry. WQA maintains a close dialogue with other organizations representing different aspects of the water industry in order to best serve consumers, government officials, and industry members. WQA is a resource and information source, a voice for the industry, an educator for professionals, a laboratory for product testing, and a communicator to the public.

About the WQA Gold Seal Certification Program back to top

The Water Quality Association's Gold Seal Certification Program is dedicated to providing public health and safety services throughout the USA and globally, while maintaining expert service, superior reputation, and fair pricing. The Gold Seal Program offers certification of all products and chemicals that contact drinking water.

Boiler System - The photographs back to top

The pictures show the heat exchanger with the insulation removed and the core / heating coil freshly pulled. As one can plainly see, there are absolutely no scale deposits on the element or the heat exchanger pipe. On the bottom of the pipe's interior, there is a small amount of a silt-like deposit of the calcium carbonate crystals produced by the NaturSoft media. The stainless steel surfaces of the heating coil have a slightly dull look which is due to a few micro micron thick haze of 'soft scale' during the process. This deposit is easily wiped off with a cloth or flushed away with a pressure washer . without the need for chemicals of any kind. It is the only evidence of hardness minerals that could be found after one full year of operation.

Hot water pipe (left)/ heat exchanger core and stainless steel guide to control internal flow (right)

Heat exchanger and core (left) / Heat exchange core (right)

Heat exchange core (left) / inside of the heat exchanger housing (right)
Boiler System - Superior Performance Results back to top

Pelican Water Systems proudly introduces NaturSoft media the next generation in hardness control. Years in development and tested in the U.S. under harsh real life conditions the NaturSoft media exceeded all expectations and delivered amazing results. NaturSoft media is produced exclusively in the United States by Pelican Water Systems.

The new era of technology has made many advances in water treatment possible in residential as well as commercial applications. NaturSoft has proven to be very effective in both applications even at high temperatures and hardness levels. The NaturSoft System represents the superior alternative with respect to dealing with the symptoms of water hardness without resorting to ion exchange (salt or potassium) based systems. The commercial grade media is now available for residential consumers. What you will read in this story is an example of commercial water treatment using NaturSoft media. This represents an extreme case far beyond any residential demand or application. The boiler/heat exchanger is just a larger version of a residential hot water heater.


Boiler System - About back to top

This stainless steel heat exchanger is part of a boiler system in an industrial application. The energy source for the heat exchanger is a steam generator whose steam heats the interior of the stainless steel tubing of the heat exchanger to 338 Fahrenheit resulting in an exterior surface temperature of 266 degrees Fahrenheit. The source water has a temperature of 52 degrees Fahrenheit. It travels through the heat exchanger pipe and is heated to 185 degrees Fahrenheit in seconds. The heated water then is supplied to a 13,000 gallon hot water storage tank that in turn supplies all the hot water requirements for the entire factory.


Boiler System - The History back to top

The boiler system was newly installed in August of 2002 with raw water treatment consisting of traditional water softeners (Duplex Fleck 2900 24.X72.). The system was operated in this configuration for the first 18 months.

Numerous Softener failures / service problems combined with the substantial operating cost (salt usage approaching $45,000 worth per annum) and industrial discharge issues caused the owner to look for alternatives.

The first attempt was to try and get by without pre-treating the raw water at all; this proved to be disastrous. After only two and a half months the heat exchanger had scaled up to the point where the hot water supply to the plant had been reduced to a trickle. Pulling the heat exchanger for inspection and cleaning proved to be no easy task. The unit had scaled up so completely that it required the use of chains attached to hydraulic presses to force the coil out of its housing. The scale so completely surrounded the core that it visibly consisted of a big lump of limestone in the cylindrical shape of the heat exchanger housing rather than looking at the stainless steel core. It took two days of careful cleaning with phosphoric acid to restore the heat exchanger to a normal operating condition.

Finally in the spring of 2004, a system using the NaturSoft media was installed (Single tank, in/out in up flow operation. Ever since then, this boiler system has been in continuous service protected by no other water treatment but NaturSoft. Hot water usage in the plant averages 80,000 gallons per day, 6 days a week, and 50 weeks per year. The water treated has a calcium hardness of 446 ppm (26 grains per gallon) and small traces amounts of iron. For the entire service life to date, there have been no variations or drop in the performance / efficiency of the boiler system.

At the time of these photographs, the boiler had already heated in excess of 80 million gallons of water in its service life. More importantly, the photographs show the heat exchanger after one year of uninterrupted service having heated in excess of 24 million gallons of water since the last annual inspection! This spring (2007) the annual inspections of the boiler were suspended indefinitely. Since the previous two inspections had not yielded any need for cleaning and the system was operating within specifications the owner chose not to bother going forward.

No service problem or failure resulting in down time for the plant, no capacity constraints and zero operating costs.


Video Page

We invite you to watch the videos below to learn more about your water and how you can benefit from installing a Premium Pelican System in your own home. Pelican Water is the leader in premium whole house water filtration and salt-free systems. In this day and age it now more important than ever to filter your water, protect your pipes and appliances from the negative effects of hard water.


Premium Whole House Water Filters / Softener Combo
Play Video
Is your water Safe?

Learn about the problems we are facing today with our limited drinking water supply. Also learn about the Pelican solution for your family. Learn how chlorine and chloramines are absorbed through your skin and into your foods, including how to remove them from your water. Water is one of our most valuable resources and its time to start treating that way.

 

Premium Whole House Water Filters / Softener Combo
Play Video
Salt Water Softeners and Reverse Osmosis

Learn about the affects of salt-based water softeners and how they work. Also learn about Reverse Osmosis (RO) systems and how they work. Many people who have a salt or potassium-based water softener do not realize the damaging effects it can have on our planet and our bodies over a period of time.

 

Premium Whole House Water Filters / Softener Combo
Play Video
Safeguarding your water

Learn about the benefits and advantages of owning the Pelican Combo Series. The EPA says it is up to you to filter your water in your home. Adding a filter to your home is the first line of defense against harmful chemicals and byproducts. The Pelican Natursoft system offers a green alternative to water softening that will protect your biggest investment: your home, from scale and the damaging effects of hard water.

 

The Pelican Combo System combines the benefits of a 5-micron prefilter, a Carbon Series whole-house water filter and the NaturSoft salt-free water softener.


Premium Stainless Steel - Lifetime Warranty back to top


The Pelican Premium Water Systems are wrapped in premium stainless steel to ensure long life, durability and unsurpassed quality ... Not to mention they look amazing!


Pelican Premium Carbon Filtration System (tank 1 of 2)

How It Works - Pelican Premium Carbon Filtration System

Premium 4-Stage Whole House Water Filtration System back to top


Stage 1
5-Micron Pre-filter System - The sediment pre-filter system reduces sand, silt, sediment and debris in the supplied water down to 5 micron (20 times smaller than a human hair) in size. Routine replacement of this 5-micron sediment filter will increase the effectiveness and protect plumbing and appliances from excess sediment. With average use, each filter is effective for approximately 6-9 months.


Stages 2 & 3
Granular Activated Carbon Medias (GAC) - Pelican utilizes a blend of high-grade coconut shell based activated carbons in the Pelican Carbon Series Premium Whole House Water Filters. The purpose of combining two types of carbons is to gain a wider range of contaminant filtering capabilities offered from each type of carbon. Learn More

These media are designed to filter chlorine, chloramines, pesticides, herbicides, pharmaceuticals, industrial solvents and hundreds of other contaminants that may be present in your water.
View more WQA and EPA recommended uses for granular activated carbon.


Stage 4
Pelican Media Guard - Copper and Zinc Oxidation Media (KDF-55) - We also include a patented bacteriostatic copper-zinc reduction oxidation media for the purpose of preventing and reducing the potential growth of bacteria and algae.



Premium Stainless Steel - Lifetime Warranty back to top


The Pelican Premium Water Systems are wrapped in premium stainless steel to ensure long life, durability and unsurpassed quality ... Not to mention they look amazing!


Upflow versus Downflow back to top

The Pelican Carbon Series Whole House Water Filter Systems are specially designed as an Up-Flow System that does not require any special process or instructions for replacing the media. Other Down-Flow Systems on the market do not allow for the media replacement as an option because the homeowner would have to have special knowledge or tools to complete the task. Many water filtration experts agree that down-flow systems often have channeling issues in the media making them less effective in filtering out chemicals in the water because the water is unable to reach the unexpired media.

Channeling is the process where small tunnels form in the media allowing water to flow in the same channel every time. Water always takes the path of least resistance. The Pelican Systems force the water in an Up-Flow direction up from the bottom of the tank in a swirling motion causing the carbon media to swirl. This motion allows the water to have maximum contact with the carbon media resulting in a very effective filtration process without the possibility of channeling. This is found to be the most effective design in whole house water filtration systems.


Replacement Media Vs. Replacement Tank back to top

It is important to understand how the carbon media inside the Pelican Carbon Series Systems works; Adsorption: the process by which matter (chemicals) adheres to the surface areas of a solid adsorbent material (carbon media). In layman's terms the chemicals in your water are adsorbed into the carbon media on contact. The carbon media does not release any chemicals back into your water once they are adsorbed. We offer the replacement media as a more cost effective and environmentally friendly approach. When it comes time to replace the media, you are not throwing away a tank, fittings, or having to try and dispose of a complete system. Not to mention the cost of hiring a plumber to remove the old tank and install the new one.

Some companies are trying to discourage this process and use tactics to scare the consumer into thinking that they must buy a completely new system when the media expires; this is unnecessary and not very cost effective. The media is the fuel for the system (it's like the gas in your car). If you had to replace your car every time you ran out of gas that would be crazy, the same goes for the filtration system. The tanks and fittings are designed for this specific application. The cost of the system does not only include the media inside the tank, it includes many factors: the tank, fittings, media, and labor to build, shipping, advertising, and overhead. The media inside the tank is only part of the cost of a complete system therefore you cannot rate the effectiveness of the media based on the low cost to replace it.


No Water Waste back to top


The Pelican Carbon Series Systems use an up-flow design and do not waste any water while filtering and softening/conditioning the water for your entire home. While other systems use a down-flow design requiring them to backwash once or twice a week wasting 100-300 gallons of water each time they backwash. The fact is that we cannot afford to waste one drop of water. Water is one the most important resources we have on earth.



No Electricity back to top


The Pelican Carbon Series Systems eliminates the need for an electronic head for backwashing because of its up-flow design. No moving parts means less maintenance and no service calls for damaged moving parts that render the system unable to filter your water.



Pelican Salt-Free Water Softener (tank 2 of 2)


How It Works - Pelican Salt-Free Water Softener

What is water hardness? back to top

Water is known as the world's universal solvent. Its ability to dissolve rock and sediment has created some of the worlds must stunning sights, like the Grand Canyon. The result of dissolving rock and limestone is the introduction of high concentrations of calcium and magnesium, or 'hard water'.

The amount of calcium and magnesium in the water varies based on the amount needed to balance that water. As that water evaporates the concentration of minerals grows and results in water that forms scale. This is called 'saturation'.

Scale is not a random occurrence. Scale is the result of too much calcium and magnesium ('hard water') being present in your water. The water attempts to balance itself by precipitating out dissolved calcium and magnesium in the form of scale and limestone deposits


What does hardness scale do? back to top


Scale can have an adverse effect on many appliances in the home including the dishwasher, water heater, fridge, sink faucets and shower heads. Scale will clog these items or cause damage to o-rings and valves that result in costly repairs.

In your water heater, heating up the water causes scale to form quicker and can result in your heating element burning out much faster than normal. 'Hardness' that is trying to scale can also interfere with your detergents and form soap scum.



How "water softeners" deal with "hard water"? back to top


"Hard water" problems can be taken care of with a water softener. A water softener is any device, substance or process that when applied will result in any, or all of the following benefits to varying degrees in the areas of scale reduction, improved cleaning / housekeeping and subjective improvements in personal care. Pelican's salt free water softener offers you independent third party performance tested scale prevention, along with improved cleaning and housekeeping benefits while also offering you a reduction in detergent use.


Physical Water Treatment - How it works back to top


Pelican Natursoft Salt Free Water Softeners "soften" water by taking varying amount of minerals from solution through precipitation as well as reducing the water's surface tension. More importantly, without the use of chemicals, physical water treatment also produces superior scale reduction and even remove existing scale deposits other water treatment methods lack.
Watch video



Physical Water Treatment - The Science Behind it back to top

The NaturSoft media has calcium carbonate crystal structures on its surface that will attract excess dissolved hardness and remove it from solution by integrating it into the crystal structures on the media. This results in the crystals on the media surface to grow larger. The movement of water and friction among the individual media granules rubbing against each other will cause fragments of these newly grown crystal structures to be fragmented off the media and released into the passing water.

Those free flowing calcium carbonate crystals then continue to travel through a plumbing system as suspended particles where they perform the same role as the media in the NaturSoft system itself, i.e. acting as seed crystals further buffering the effects of any changes in the scale potential of the water downstream by absorbing excess mineral into their structure and themselves spawning the creation of additional micro crystals.

Learn about the science behind the NaturSoft Softener by Pelican.

Installation Diagrams and Guides

Diagrams / Owners Manual back to top
Dual Tank Top View Diagram (link opens in new window)
Owner's Manual for PSE1800/PSE2000 (link opens in new window)


Specs and Product Information back to top
PSE1800
Tank Width:
9"
Max Flow Rate:
10 GPM
Connection Size:
1"
Operating Pressure:
25-80 PSI
Operating Temperatures:
36-120 F
Filter/Media Change:
Sediment Prefilter:
Every 6-9 Months
Tank 1 Media (PC600):
Every 5 years or 600,000 Gal
Tank 2 Media (NS3):
No Replacement - Lifetime Media
PSE2000
Tank Width:
11"
Max Flow Rate:
15 GPM
Connection Size:
1"
Operating Pressure:
25-80 PSI
Operating Temperatures:
36-120 F
Filter/Media Change:
Sediment Prefilter:
Every 6-9 Months
Tank 1 Media (PC1000):
Every 5 years or 1,000,000 Gal
Tank 2 Media (NS6):
No Replacement - Lifetime Media

Water Quality Guidelines back to top
pH Range:
7-11
Max Hardness:
75 GPG (1,282 mg/L or ppm)
Max Iron/Manganese:
0 mg/L
Max Hydrogen Sulfide:
0 mg/L

System Includes back to top
  • Sediment pre-filter system with mounting hardware
  • Pelican Carbon Series filter preloaded ready to install
  • Pelican NaturSoft system preloaded ready to install
  • Installation guide

Manufacturer's Warranty Information back to top

Pelican Limited Lifetime Warranty on all filter housings, tanks, in/out heads, and the bypass valves against manufacturer's defects.

Pelican Water (“Pelican”) warrants to the end user (“customer”) that its tanks, valves, in/out heads, bypass’s, fittings, natursoft media and housings (“Covered Items”) will be free from defects in material and workmanship under normal use and service for the life of the system. No warranty is made with respect to defects or damaged due to neglect, misuse, alterations, accident, misapplication, physical damage, or damaged caused by fire, acts of God, or freezing.

Private Well Water Conditions
(water supplied from homeowner's private well): The water treated shall be free of hydrogen sulfide (sulfur gas / rotten egg smell), oils or high levels of copper (>1.30 mg/L). Any will coat the surface of the media and will interfere reducing its efficiency. If any iron or manganese is present in the source water, you must pre-treat the water. If any of these issues exist, you should employ pre-treatment prior to using this technology. Please contact customer service at 1-877-842-1635 for your pre-treatment needs.


Pelican Performance Guarantee back to top

The Pelican Carbon Series is guaranteed to reduce chlorine, and chloramines to non-detectable levels for 5 years or 600,000 (PC600)/ 1,000,000 (PC1000) gallons or Pelican will send replacement carbon media to the customer at no charge. That’s our promise. That’s why people choose Pelican.


Frequently Asked Questions

Q. What is the difference between water spots (evaporative deposits) and hard water scale?

Hard Water Scale

Hard water scale buildup is mineral deposits that form inside your water heater, pipes, shower heads and icemakers. This scale occurs because the water is over-saturated with hardness minerals causing those minerals to come out of solution and form scale on pipes and heating elements. This scale can reduce water pressure and damage appliances.

Evaporative Mineral Deposits

Any time water is allowed to evaporate on the outside of faucets, shower doors and counter tops, dissolved solids and minerals are left behind. When these solids are left un-cleaned for a length of time they mix with soap and dirt around them to create a hard to remove water spotting deposit. Since the water has already evaporated, the scale formed is no longer related to the water, and adding a salt water softener will not prevent this, because salt softeners leave sodium in the water, which will also leave water spots.

The Natursoft Solution

A water softener will not stop water spotting. The Pelican no salt water softener will help reduce the amount of heavy cleaning you need to do to remove those spots and will eliminate hard water scale in your pipes and appliances. When treated with Natursoft, minerals that are left behind on surfaces when the water evaporates do not bond or stick to the surface around them, making cleaning easier. With Hard water scale prevented , the no salt water softener has protected your appliances from damaging hard water.
Q. Does the Pelican Combo Series pre-filter system remove COPEPODS from the water?
Yes. Since COPEPODES range from 30 microns to 50 microns in size, the supplied 5-micron pre-filter will remove the COPEPODS. This method of COPEPODS filtration is approved based on the article found at http:/www.oukosher.org.

Q. How easy is it to install the Pelican Combo Series Premium Whole House Water System?
The Pelican combo will be shipped pre-assembled (the tank comes pre-loaded) and Ready-To-Install which greatly simplifies the installation process and also reduces installation cost and time. Detailed installation instructions and supplied fittings make it easy to understand and install the filter system. Also, you or your plumber may contact our knowledgeable Customer Service Technicians for further assistance during the installation if necessary. 1-877-842-1635

Q. What is the cost to maintain the Pelican Combo Series?
The cost to replace the media for the Pelican Carbon PC600 is currently only $199.00, on the PC1000 $299 including free shipping. Replacing the carbon media instead of the tank makes the replacement process simple and very cost effective. No replacement is required on the NaturSoft tank.

Q. What is the blue housing installed before the system for?
Every system Pelican offers comes with a 10" 5 micron sediment filter system. This sediment filter is used to keep sand and sediment away from your system and your home. You will change the filter every 6-9 months, depending on sediment levels. The pre-filter will let you know its time to change it when you notice a slight drop in water pressure meaning the filter is full.

Q. Is the Pelican Natursoft a water softener?
Yes, the Pelican Natursoft is a salt free water softener. Pelican worked closely with the Water Quality Association (WQA) Gold Seal Certification Body and a team of authorities on water treatment certification to define what a water softener was and help expand education to consumers about the differences between an ion exchange (salt) and T.I.C. (Salt Free) water softeners. Education has always been an important step in Pelican's mission statement.

With all the new technologies being developed for water treatment, its important that your water treatment company help educate the consumer on new technologies and how they benefit you. The Gold Seal Body of the WQA agrees that Pelican's Natursoft system is a water softener and with third party testing showing 99.6% scale prevention, Pelican is the only salt free water softener with a proven track record on the market.
Q. What makes NaturSoft different from similar technologies?
Unlike other systems on the market, the NaturSoft systems requires only 3 seconds of contact with the water, while the others require 9 seconds or more. The Pelican NaturSoft is unlike any other system on the market. The NaturSoft is made in the USA and is sold only by Pelican Water Technologies.

Another benefit of going with Pelican is the lifespan of the NaturSoft catalytic granules. NaturSoft catalytic granules have been rigorously tested in the real world, used in the commercial industry, and made to be non-sacrificial, therefore it requires no "rest time", and requires no replacement. Other similar technologies require replacement every 3-5 years at costs of $600-$1,000 and require you not use their systems for 8 hours a day for proper rest!


Q. Why does the NaturSoft handle 75 grains while others only handle 25 grains of hardness?
The NaturSoft's catalytic granular surface is 100% active and grows seed crystals on the entire surface. Other similar technologies only have "growth sites" that are active, leaving more than 70% of the surface inactive.

Q. If the water hardness is tested after the system is installed will the hardness level be different?
If the water is tested after the NaturSoft System is installed the hardness level will remain the same or even test slightly harder due to the existing scale being removed from the plumbing.

Q. Do the NaturSoft Systems have any negative effects on the human body?
No, if your water supply is safe before it enters the NaturSoft System it will be safe after the system. NaturSoft Systems do not add any chemicals to the water therefore there is no harmful effect. NaturSoft Systems leave in the beneficial minerals that are healthy for the human body.

Q. How will the Combo System be shipped?
The NaturSoft Systems are shipped via UPS Ground in the highest quality doubled walled box with side cushions and a custom top piece. No expense has been spared to ensure your system arrives in factory fresh condition.




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