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Pelican Whole House Filter and Salt Free Softener
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Pelican Whole House Filter & Salt Free Softener

1-3 Bathrooms
Pelican Model:
Limited Lifetime
Suggested Retail Price:
 $2,199.00 $2,034.08*

Item in-stock
4-6 Bathrooms
Pelican Model:
Limited Lifetime
Suggested Retail Price:
 $2,699.00 $2,496.57*

Item in-stock

If you are interested in filtering chlorine and chemicals in your water as well as eliminating the negative effects of hard water without the use of salt then the low maintenance, easy-to-use Pelican Combo Series is your answer.

Benefits of Whole House Filtration
  • Softer skin and hair
  • Great tasting coffee and tea
  • Better than bottled water from every tap in your home
  • Bacterial Static Media - inhibits bacterial growth
  • Does NOT waste water
  • Requires NO electricity
  • Easy installation (inside or outside)
  • No drain required
  • 90-day satisfaction guarantee
  • 5 year performance guarantee
  • Limited Lifetime warranty on tank and parts

Benefits of Salt-Free Water Softening
  • The only salt free water softener certified 99.6% effective
  • WQA Gold Seal Certified NSF/ANSI 61 and NSF/ANSI 42 for structural integrity.
  • Zero waste water
  • Leaves in beneficial minerals
  • Does not require electricity to operate
  • Naturally softened water without salt
  • Conditioned water without the slippery feel
  • Prevents / removes hard water scale from plumbing and appliances
  • Proven third party tested no salt water softener
  • A no salt water softener saves you money, learn how!
  • Great for lawn and gardens; Better drinking water for pets
  • Can be installed inside OR outside (If protected from freezing weather)
  • Simple installation, system comes ready to install
  • Confidence in buying from the leader in salt-free technology
  • 89% of America has hard water, do you? Click here

The Pelican Combo Series combines the benefits of the Pelican Carbon Series Whole House Water Filter along with the Pelican NaturSoft Salt Free Water Softener to give you better than bottled water quality from every tap. Start enjoying great tasting water, softer skin and hair all while stopping the negative effects of hard water scale build up in it tracks. Additionally the Pelican Combo Series requires virtually no maintenance and does not waste water or use any electricity.

Pelican Water Systems provides the new standard in home filtration and salt free water softening products. Quality, innovation and proven performance are the reasons Pelican Water Systems are enjoyed by so many families across the world. With today's water supply becoming increasingly contaminated with each passing day, conservation of our fresh water supply has never been so important. It's time to see and feel the Pelican Difference for yourself!

"People who like softer skin and hair, choose Pelican!"

Watch our short video

Better than bottled water from every tap

Protect your appliances from scale

Both tanks wrapped in premium stainless steel

System Includes back to top

Prefilter / Mounting Bracket
More Info
Carbon Series System
More Info
NaturSoft System
More Info
Bypass Valve / Fittings
More Info
Money Back Guarantee Best Warranty

"Installation was easy. Pelican provided me with everything I needed to get the job done!"

Damaging effects of chlorine in your water back to top

Drinking chlorinated water
The main function of carbon filters is to remove the bad taste and smell from the drinking water. Carbon filters do not require a lot of maintenance, and with proper sediment filter changes and media changes, can provide the best tasting water. With improved taste, the filters also remove odor providing you with fresh tasting drinking water. They provide an excellent value for your money and definitely a better choice then bottled water.

Cooking with chlorinated water
If you've ever cooked pasta in filtered water or made coffee or tea using filtered water you can definitely tell the difference. Chlorine is a chemical that is adsorbed into your foods and make your sauces and hot drinks taste foul. All of the top restaurants, chefs and even coffee houses use filtered water now so they can produce a quality product every time.

Showering with chlorinated water
Just like swimming in a chlorinated pool, showering in chlorinated water affects your skin and hair. Over time the chlorine will dry out your hair, requiring the use of conditioners for your hair and for those with chemically treated hair (colored) you may also bleach out your color. Your skin is an organ whose pores soak up chlorine when showering and vapors from steam. Because your skin does this, it can leave your skin itchy and uncomfortable.

Award Winning Products and Services back to top

Our goal is to create excellent products and combine them with great, knowledgeable customer service. Find out what our satisfied customers have to say by reading our customer reviews. Click here!

"My wife and I purchased the whole house water system in 2009. My neighbors all have water delivered to their homes, when they come to our home they are amazed that we drink the water directly from the sink. In addition, our hot tub is filled with the water and when we had it checked it was perfectly pure and clean. We have the system hooked up through the main line coming into the house so every drop of water runs through the system. We have never had any misgivings about getting the system. In addition, Pelican is always their to help with any questions."

Steven K. - Fair Lawn, NJ

"All my research for a water purification system lead me to Pelican. I spoke to Patrick on the phone about a dozen times regarding questions about the system and pricing. He also spoke to my plumber twice. Patrick was very honest, helpful and did not pressure me into purchasing the system. I look forward to pure, clean water and no more lugging water bottles!!!"

Susan - Pitssburg, PA

"First of all, allow me to compliment the Pelican Customer Service team for their outstanding services which I have received every time I've called upon them. We have the house salt free water softner/conditioner combo and have been using now for the last 2 years. What a big difference this unit has made in the way the water feels when taking a shower and drinking it too. We would never again even think of using a salt water softener."

Jesse R. - Converse, TX

Accolades back to top

Newport Green Home Whole House Water Filter

Pelican Water Systems is proud to be a Platinum Sponsor for the Newport Green Home. Located in Corona Del Mar, one of Orange County's most expensive areas in Newport Beach, CA. This is a LEED® for Homes registered project and is aiming for the Platinum Certification. The custom home is a single family residence, approximately 4,211 sq', and is being built for homeowners, Wayne and Shannon. The builders and homeowners chose Pelican Water Systems as a perfect match for their 'go green' initiative.

Pelican Water & Organic Spa Magazine Whole House Water Filter

Pelican Water is gracing the pages of Organic Spa Magazine this month with an ad featuring our Whole House Water Filter and Salt-Free Water Softener combo system. Organic Spa Magazine is on the leading edge of health and wellness, natural beauty and skincare, eco-fashion, green design, organic and artisanal food and drink, travel and much more!

We feel that's a great fit for Pelican Water Systems and look forward to our 'healthy' partnership!

Pelican Combo System Featured in Healthy Mom & Baby Magazine Whole House Water Filter

Pelican Water's "Premium Filtration System" was recognized as a Healthy Mom & Baby's parent-preferred baby items. It's becoming increasingly more difficult to protect our children from the dangerous chemicals and additives used to 'disinfect' our drinking water. The best investment you can make for the well-being of your family AND your home is to install a Pelican Combo System.

If you are interested in filtering chlorine and chemicals in your water as well as eliminating the negative effects of hard water without the use of salt then the low maintenance, easy-to-use Pelican Combo Series is your answer.

Request a Brochure back to top

Please click here if you would like to receive a brochure and dvd containing information about this product.

For your convenience, the videos on this DVD are also available online. If you would like immediate information on the benefits of installing a premium Pelican System, please watch these videos online.

Water Filter Videos

Recommendations back to top

If you have Multi-Headed Body Sprayers in your shower you may need a high flow system to accommodate the high volume of water needed to operate the shower system. Since the flow rate on each type of system can vary, please contact sales at 1-877-842-1635 or email us to ensure the proper system is sized for your needs

If you have a tankless hot water heater we recommend a 10 Micron Hot Water Post-Filter System to be installed just after the water heater.
If you get red or orange staining (rust color) from your water, you may be interested in our Pelican WF6 Complete Water System to help soften your water and solve your staining issues with no salt!
If you are on a well and have a rotten egg smell, you will want to look at our Chlorine Injection Systems for Sulfur.

Disclaimer: The information on this website has not been reviewed by the FDA. Products offered for sale herein are not intended to treat, cure or prevent any disease or health condition. No medical claims are being made or implied.

*Based on 80-100 gallons of water wasted weekly, total electricity usage and purchasing of salt monthly.

Read All Customer Online Reviews
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Pelican Customer Reviews: Combo Series

  Real customer review from verified purchase - Non-compensated feedback.

Verified Reviews By Pelican Water
Feb 24,2015
Frameless Shower

We recently updated our main bath and added a tempered glass enclosure that turned out absolutely beautiful, but we were concerned with water spotting due to the municipal water supply. The Pelican system has more than met our needs and was simple to install.

- Chet
Verified Reviews By Pelican Water
Feb 21,2015
Best product out there

Have had my whole house system now for over 2 years. It's been working perfectly, as I have expected. There is no other system like PELICAN.

- Jim Nelson
Roseville Mn
Verified Reviews By Pelican Water
Feb 18,2015

Customer service was wonderful. Jason helped immensely with my initial questions. Delivery was prompt. My plumber was able to install in less than 4 hours. A friend and I had it installed at the same time and we have been quite pleased. "I have suds for the first time" Looking forward to the continued improvement over the next few weeks.

- JS
Albany, GA
Verified Reviews By Pelican Water
Feb 11,2015

We live in an area of Arizona with VERY hard water. Before moving into our new home, my husband researched water conditioning products, both salt and salt-free. We preferred not having a salt product, as the sodium is not a healthy alternative. For one year we have been using the Pelican Combo Series product. It has served its purpose well. Because of the sentiment in our water we change the filter every 3-4 months. We are pleased with our purchase, and have recommended the product to neighbors.

- Karen
Florence, AZ
Verified Reviews By Pelican Water
Feb 10,2015
Very good

Very good quality, filter last 6-7 months. Electricity and salt free

- Harpreet Malhotra
Madeira beach, florida
Verified Reviews By Pelican Water
Feb 06,2015
Great System

I purchase my first Pelican Water softening system a year ago September 2014. Before I purchase the system I took several months to research the different types of water softeners on the market. After extensive reading and answers to several question, I decided on the Pelican Whole House Filter & Salt Free Softener. Without a doubt the Pelican water softening / filtration system has more than exceeded my expectation. I have had several neighbors ask about the system and I have recommended it to them. Regular salt-based systems cannot compare to the features and quality of the pelican system. Mark Hughes was great to work with and has given wonderful customer care and has answered all my questions along with continuing support. James

- James Haubert
Verified Reviews By Pelican Water
Feb 05,2015
Love it

I had this system installed last May and am very happy with it. Our city water is highly chlorinated and has a bad taste, but my water tastes and feels great.

- Patricia Goodson
Verified Reviews By Pelican Water
Feb 04,2015
Richard was excellent!

To Richard Steele I was shopping for a PSE1800 and Richard totally convinced me I needed the PSE2000. That was a great choice since I had a 3200 sqft home. It was great Richard was able to honor the price I saw over the Christmas holidays. He completely sold me in our first conversation and I made sure I called Richard back to do the transaction so he gets th credit. He was great, friendly, and informative and that helps my decision much easier. I installed it for a week now and the water is great. I had to call Rchard back several times and he was very helpful, especially returned my calls immediately. That was awesome. Very appreciative. Thanks Richard and great job! Ben Hoang

- Ben Hoang
Dallas, TX
Verified Reviews By Pelican Water
Jan 29,2015
Product and Customer service

We purchased our Pelican on 16 Dec 2010 and have been exceptionally ecstatic about its performance over the years without a single problem. I installed it myself and it was a snap and one of the best looking DIY projects I have accomplished. The water pressure in the house is starting to drop and I need 2.5 G.P.M. for my gas hot water on demand to operate, so it sounds like it is time to change the media. After trying online to order I had some questions if I was ordering the correct product and called customer service. I was connected to Richard who was very knowledgeable about the system, professional yet friendly and an English speaking live person was an A+ in my book. He placed the order for me and showed a degree of confidence that made me feel I was in good hands. I believe Richard is an asset to your company and a fine example of what customer relations should be. Thank you.

- Eric Roland Foy Sr
Blue Eye
Verified Reviews By Pelican Water
Jan 27,2015
Changing the carbon in whole house system

I spoke with Mark Hughes and he was very helpful. He sent me the instructions very quickly. I am very please with the Pelican system. It helped my husband who was dealing with 4th stage cancer by filtering out the chlorine in our water and gave us both soft water without salt and fantastic drinking water. He was given 3 to 6 months to live but by changing our diet and eliminating all unnatural chemicals he lived 5 years. Prior to purchasing the Pelican whole house system we used to get our drinking water from and artesian well that was approximately 10 miles away. This saved us time and energy as well as frustration especially in the winter. Thank you again Mark for your kindness and assistance. Charlene.

- Charlene Messenger
Omro, WI.
Verified Reviews By Pelican Water
Jan 27,2015
Thank you!

My husband and I are very excited about the purchase we just made. Richard Steele who was helping us to make a proper decision was very helpful. His knowledge, patience and nice nature provided us with the confidence that we are getting a product we needed, which will get us happier and healthier! Thank you!! Yeva.

- Yeva Poghosyan
Verified Reviews By Pelican Water
Jan 23,2015
excellent customer service

Hi I can give Richard 10 starts if I can because his knowledgable and helpful information about Pelican water system. He is very patient to listen my all concerns and questions and explain to me with very clearly answers. I wish all customer representatives are great like Richard. Thanks and hopefully I will do business with Richard and Pelican again. Loc

- Loc Tran
Verified Reviews By Pelican Water
Jan 18,2015
Good Product

Have had my unit 3 months now and no problems so far. Seems to be working great. Water tastes good.

- Bob
Peoria, AZ
Verified Reviews By Pelican Water
Jan 14,2015
great product, easy install

I ordered the combo series PSE 1800/PSE2000 along with post hot water filter after the tankless gas heater. everything was very easy to install. water seems great. I love most though is not going through the hassle of adding salt. It saves on electric and doesn't waste any water

- Paul LaRoche
Apollo Beach
Verified Reviews By Pelican Water
Jan 08,2015
Satisfied - Good Decision

Enjoyed interacting with Steve Engle. Answered all questions, thoroughly explained product and what to expect. No high pressure sale. Have utilized water system in home 5 days. Our community served by private water company and water is hard. Definitely notice improvement in water softening both in shower and laundry with Pelican product. Still experimenting with water spot remover in dish washer. Have already recommended 2 local friends explore merits of your product.

- Joe Mulivrana
Yuma, AZ


National Sanitation Foundation (NSF) Certification back to top
Carbon Resources CR1240S Carbon Filtration Media - NSF/ANSI 42 for material requirements

Water Quality Association (WQA) Certification back to top
Clack V3006 Bypass Valve - WQA/NSF 61 certification
Clack V3007 Bypass Fittings (Copper & PVC) - WQA/NSF 61
Structural Tanks- WQA/NSF 44 Certification
DVGW Performance Certification back to top
DVGW DW-9191 Certificate (English) (link opens in new window)
DVGW W 510 Test Standard (English) (link opens in new window)
DVGW W 512 Performance Test Results (German) (link opens in new window)

Pelican Water Systems NaturSoft Systems are the only third-party tested DW-9191 certified salt free water softener with 99.6% prevention of scale buildup.

About the DVGW back to top

The DVGW is an organization that establishes standards and test protocols. It also approves or certifies laboratories to then conduct testing according to those standards and protocols. The same can be said for NSF in the US.

The DVGW is located in Bonn, Germany. It has its own laboratory by the name of TZW located in Karlruhe, Germany. Beyond that, the DVGW has certified some twenty plus privately owned laboratories throughout central Europe who are authorized to conduct certification testing. The same holds true for NSF. It has its own laboratory and those certified by NSF like WQA, UL and Pace Laboratories to name a few.

The DVGW also issues test marks or certifications (i.e. the WQA equivalent of a "Gold Seal") like the "W510" standard. Their internal code for the W510 certification is "9191 - Kalkschutzanlage" (scale protection device). In order to obtain the W510 certification seal or certification mark, the applicant has to pass a total of three test protocols: Efficacy (W512), material safety and structural integrity.

Learn more about DVGW 9191 - Water Devices for Scale Prevention

Certification Documents back to top

DVGW DW-9191 Certificate (English) (link opens in new window)
DVGW W 510 Test Standard (English) (link opens in new window)
DVGW W 512 Performance Test Results (German) (link opens in new window)
DVGW W 510 Standard back to top

The DVGW 9191 - Anti-Scale standard uses the worlds strictest guidelines to determine the effectiveness of a system to prevent scale using Worksheet W 510. W510 combines 3 testing requirements that all systems must pass: 1) Structural Integrity, 2) Microbiological Testing (W 270 and KTW tests) and 3) Performance in Scale Prevention (W512). Unlike the NSF acceptable passing level of 50% for performance, the DVGW protocol for scale prevention performance (W 512) requires 80% or better to pass. In order to obtain a certification under DW-9191 with test report W 510 you must pass at least 4 separate tests, plus the W 510 requirements. Pelican has passed all 5 requirements to be listed as a DW-9191 certified product.

DVGW W 512 - Performance Testing back to top

The DVGW W 512 standard is the most stringent of its type in the world. In order to be subjected to the most rigorous test protocol possible, sparing no expense, we have commissioned to have our equipment performance not tested in the US , but tested by a DVGW certified laboratory in the home country of the standard itself, Germany. The test aims to simulate real life conditions over an exceptionally long period of time using some extremely challenging natural well water.

DVGW W 270 & KTW Assessments - Microbiological Testing back to top

To protect drinking water from microorganisms on non-metallic materials, the DVGW indicated the necessity for adherence to the requirements set out in the DVGW Code of Practice W 270 "The growth of microorganisms on materials intended for use in drinking water systems - examination and assessment!". DVGW also established KTW Assessments which test all plastic parts, coatings, rubber and lubricants to UBA and BGA guidelines to ensure chemicals are not leeched into your water.

Why we publish our test data and others do not back to top

True in both Europe and the US, a certification is a pass/fail proposition. The certification states that the applicant has passed and fulfilled the requirements of the standard. Individual test results are not published in either jurisdiction. The reason for that is due to the minimum requirement to past those tests. For example, NSF 42 requires at least 50% reduction in chlorine in order to pass performance claims. That means a product claiming certification may only remove 50% at the end of filter life. As a result most companies wont publish their test data, fearing the consumer seeing their low results at end of filter life.

Pelican publishes its test data because we acheived a 99.6% scale prevention, with DVGW, rating during the entire length of the test. No other salt free system has received a certified rating that high.

Note: Just 1/4" of scale build-up can increase heating costs by 40% or more. Observe the scale build up on the untreated side after only 3 days of operation.


WQA Gold Seal Certified and Tested to NSF/ANSI Standard 61 for material safety and tested according to NSF/ANSI 42 for structural integrity in all 50 states, including California

Pelican Water Systems NaturSoft Systems are WQA Certified to NSF Standard 61 for material safety and tested to NSF 42 for structural integrity only, making them certified in all states.

A salt free water softener is any device, substance or process that when applied will result in any, or all of the following benefits to varying degrees in the areas of scale reduction, improved cleaning / housekeeping and subjective improvements in personal care without the use of sodium/potassium chloride.

About the Water Quality Association (WQA) back to top

The Water Quality Association (WQA) is a not-for-profit international trade association representing the residential, commercial, industrial, and small community water treatment industry. WQA maintains a close dialogue with other organizations representing different aspects of the water industry in order to best serve consumers, government officials, and industry members. WQA is a resource and information source, a voice for the industry, an educator for professionals, a laboratory for product testing, and a communicator to the public.

About the WQA Gold Seal Certification Program back to top

The Water Quality Association's Gold Seal Certification Program is dedicated to providing public health and safety services throughout the USA and globally, while maintaining expert service, superior reputation, and fair pricing. The Gold Seal Program offers certification of all products and chemicals that contact drinking water.

Boiler System - The photographs back to top

The pictures show the heat exchanger with the insulation removed and the core / heating coil freshly pulled. As one can plainly see, there are absolutely no scale deposits on the element or the heat exchanger pipe. On the bottom of the pipe's interior, there is a small amount of a silt-like deposit of the calcium carbonate crystals produced by the NaturSoft media. The stainless steel surfaces of the heating coil have a slightly dull look which is due to a few micro micron thick haze of 'soft scale' during the process. This deposit is easily wiped off with a cloth or flushed away with a pressure washer . without the need for chemicals of any kind. It is the only evidence of hardness minerals that could be found after one full year of operation.

Hot water pipe (left)/ heat exchanger core and stainless steel guide to control internal flow (right)

Heat exchanger and core (left) / Heat exchange core (right)

Heat exchange core (left) / inside of the heat exchanger housing (right)
Boiler System - Superior Performance Results back to top

Pelican Water Systems proudly introduces NaturSoft media the next generation in hardness control. Years in development and tested in the U.S. under harsh real life conditions the NaturSoft media exceeded all expectations and delivered amazing results. NaturSoft media is produced exclusively in the United States by Pelican Water Systems.

The new era of technology has made many advances in water treatment possible in residential as well as commercial applications. NaturSoft has proven to be very effective in both applications even at high temperatures and hardness levels. The NaturSoft System represents the superior alternative with respect to dealing with the symptoms of water hardness without resorting to ion exchange (salt or potassium) based systems. The commercial grade media is now available for residential consumers. What you will read in this story is an example of commercial water treatment using NaturSoft media. This represents an extreme case far beyond any residential demand or application. The boiler/heat exchanger is just a larger version of a residential hot water heater.

Boiler System - About back to top

This stainless steel heat exchanger is part of a boiler system in an industrial application. The energy source for the heat exchanger is a steam generator whose steam heats the interior of the stainless steel tubing of the heat exchanger to 338 Fahrenheit resulting in an exterior surface temperature of 266 degrees Fahrenheit. The source water has a temperature of 52 degrees Fahrenheit. It travels through the heat exchanger pipe and is heated to 185 degrees Fahrenheit in seconds. The heated water then is supplied to a 13,000 gallon hot water storage tank that in turn supplies all the hot water requirements for the entire factory.

Boiler System - The History back to top

The boiler system was newly installed in August of 2002 with raw water treatment consisting of traditional water softeners (Duplex Fleck 2900 24.X72.). The system was operated in this configuration for the first 18 months.

Numerous Softener failures / service problems combined with the substantial operating cost (salt usage approaching $45,000 worth per annum) and industrial discharge issues caused the owner to look for alternatives.

The first attempt was to try and get by without pre-treating the raw water at all; this proved to be disastrous. After only two and a half months the heat exchanger had scaled up to the point where the hot water supply to the plant had been reduced to a trickle. Pulling the heat exchanger for inspection and cleaning proved to be no easy task. The unit had scaled up so completely that it required the use of chains attached to hydraulic presses to force the coil out of its housing. The scale so completely surrounded the core that it visibly consisted of a big lump of limestone in the cylindrical shape of the heat exchanger housing rather than looking at the stainless steel core. It took two days of careful cleaning with phosphoric acid to restore the heat exchanger to a normal operating condition.

Finally in the spring of 2004, a system using the NaturSoft media was installed (Single tank, in/out in up flow operation. Ever since then, this boiler system has been in continuous service protected by no other water treatment but NaturSoft. Hot water usage in the plant averages 80,000 gallons per day, 6 days a week, and 50 weeks per year. The water treated has a calcium hardness of 446 ppm (26 grains per gallon) and small traces amounts of iron. For the entire service life to date, there have been no variations or drop in the performance / efficiency of the boiler system.

At the time of these photographs, the boiler had already heated in excess of 80 million gallons of water in its service life. More importantly, the photographs show the heat exchanger after one year of uninterrupted service having heated in excess of 24 million gallons of water since the last annual inspection! This spring (2007) the annual inspections of the boiler were suspended indefinitely. Since the previous two inspections had not yielded any need for cleaning and the system was operating within specifications the owner chose not to bother going forward.

No service problem or failure resulting in down time for the plant, no capacity constraints and zero operating costs.

Video Page

We invite you to watch the videos below to learn more about your water and how you can benefit from installing a Premium Pelican System in your own home. Pelican Water is the leader in premium whole house water filtration and salt-free systems. In this day and age it now more important than ever to filter your water, protect your pipes and appliances from the negative effects of hard water.

Premium Whole House Water Filters / Softener Combo
Play Video
Is your water Safe?

Learn about the problems we are facing today with our limited drinking water supply. Also learn about the Pelican solution for your family. Learn how chlorine and chloramines are absorbed through your skin and into your foods, including how to remove them from your water. Water is one of our most valuable resources and its time to start treating that way.


Premium Whole House Water Filters / Softener Combo
Play Video
Salt Water Softeners and Reverse Osmosis

Learn about the affects of salt-based water softeners and how they work. Also learn about Reverse Osmosis (RO) systems and how they work. Many people who have a salt or potassium-based water softener do not realize the damaging effects it can have on our planet and our bodies over a period of time.


Premium Whole House Water Filters / Softener Combo
Play Video
Safeguarding your water

Learn about the benefits and advantages of owning the Pelican Combo Series. The EPA says it is up to you to filter your water in your home. Adding a filter to your home is the first line of defense against harmful chemicals and byproducts. The Pelican Natursoft system offers a green alternative to water softening that will protect your biggest investment: your home, from scale and the damaging effects of hard water.


The Pelican Combo System combines the benefits of a 5-micron prefilter, a Carbon Series whole-house water filter and the NaturSoft salt-free water softener.

Premium Stainless Steel - Lifetime Warranty back to top

The Pelican Premium Water Systems are wrapped in premium stainless steel to ensure long life, durability and unsurpassed quality ... Not to mention they look amazing!

Pelican Premium Carbon Filtration System (tank 1 of 2)

How It Works - Pelican Premium Carbon Filtration System

Premium 4-Stage Whole House Water Filtration System back to top

Stage 1
5-Micron Pre-filter System - The sediment pre-filter system reduces sand, silt, sediment and debris in the supplied water down to 5 micron (20 times smaller than a human hair) in size. Routine replacement of this 5-micron sediment filter will increase the effectiveness and protect plumbing and appliances from excess sediment. With average use, each filter is effective for approximately 6-9 months.

Stages 2 & 3
Granular Activated Carbon Medias (GAC) - Pelican utilizes a blend of high-grade coconut shell based activated carbons in the Pelican Carbon Series Premium Whole House Water Filters. The purpose of combining two types of carbons is to gain a wider range of contaminant filtering capabilities offered from each type of carbon. Learn More

These media are designed to filter chlorine, chloramines, pesticides, herbicides, pharmaceuticals, industrial solvents and hundreds of other contaminants that may be present in your water.

Stage 4
Pelican Media Guard - Copper and Zinc Oxidation Media (KDF-55) - We also include a patented bacteriostatic copper-zinc reduction oxidation media for the purpose of preventing and reducing the potential growth of bacteria and algae.

Premium Stainless Steel - Lifetime Warranty back to top

The Pelican Premium Water Systems are wrapped in premium stainless steel to ensure long life, durability and unsurpassed quality ... Not to mention they look amazing!

Upflow versus Downflow back to top

The Pelican Carbon Series Whole House Water Filter Systems are specially designed as an Up-Flow System that does not require any special process or instructions for replacing the media. Other Down-Flow Systems on the market do not allow for the media replacement as an option because the homeowner would have to have special knowledge or tools to complete the task. Many water filtration experts agree that down-flow systems often have channeling issues in the media making them less effective in filtering out chemicals in the water because the water is unable to reach the unexpired media.

Channeling is the process where small tunnels form in the media allowing water to flow in the same channel every time. Water always takes the path of least resistance. The Pelican Systems force the water in an Up-Flow direction up from the bottom of the tank in a swirling motion causing the carbon media to swirl. This motion allows the water to have maximum contact with the carbon media resulting in a very effective filtration process without the possibility of channeling. This is found to be the most effective design in whole house water filtration systems.

Replacement Media Vs. Replacement Tank back to top

It is important to understand how the carbon media inside the Pelican Carbon Series Systems works; Adsorption: the process by which matter (chemicals) adheres to the surface areas of a solid adsorbent material (carbon media). In layman's terms the chemicals in your water are adsorbed into the carbon media on contact. The carbon media does not release any chemicals back into your water once they are adsorbed. We offer the replacement media as a more cost effective and environmentally friendly approach. When it comes time to replace the media, you are not throwing away a tank, fittings, or having to try and dispose of a complete system. Not to mention the cost of hiring a plumber to remove the old tank and install the new one.

Some companies are trying to discourage this process and use tactics to scare the consumer into thinking that they must buy a completely new system when the media expires; this is unnecessary and not very cost effective. The media is the fuel for the system (it's like the gas in your car). If you had to replace your car every time you ran out of gas that would be crazy, the same goes for the filtration system. The tanks and fittings are designed for this specific application. The cost of the system does not only include the media inside the tank, it includes many factors: the tank, fittings, media, and labor to build, shipping, advertising, and overhead. The media inside the tank is only part of the cost of a complete system therefore you cannot rate the effectiveness of the media based on the low cost to replace it.

No Water Waste back to top

The Pelican Carbon Series Systems use an up-flow design and do not waste any water while filtering and softening/conditioning the water for your entire home. While other systems use a down-flow design requiring them to backwash once or twice a week wasting 100-300 gallons of water each time they backwash. The fact is that we cannot afford to waste one drop of water. Water is one the most important resources we have on earth.

No Electricity back to top

The Pelican Carbon Series Systems eliminates the need for an electronic head for backwashing because of its up-flow design. No moving parts means less maintenance and no service calls for damaged moving parts that render the system unable to filter your water.

Pelican Salt-Free Water Softener (tank 2 of 2)

How It Works - Pelican Salt-Free Water Softener

What is water hardness? back to top

Water is known as the world's universal solvent. Its ability to dissolve rock and sediment has created some of the worlds must stunning sights, like the Grand Canyon. The result of dissolving rock and limestone is the introduction of high concentrations of calcium and magnesium, or 'hard water'.

The amount of calcium and magnesium in the water varies based on the amount needed to balance that water. As that water evaporates the concentration of minerals grows and results in water that forms scale. This is called 'saturation'.

Scale is not a random occurrence. Scale is the result of too much calcium and magnesium ('hard water') being present in your water. The water attempts to balance itself by precipitating out dissolved calcium and magnesium in the form of scale and limestone deposits

What does hardness scale do? back to top

Scale can have an adverse effect on many appliances in the home including the dishwasher, water heater, fridge, sink faucets and shower heads. Scale will clog these items or cause damage to o-rings and valves that result in costly repairs.

In your water heater, heating up the water causes scale to form quicker and can result in your heating element burning out much faster than normal. 'Hardness' that is trying to scale can also interfere with your detergents and form soap scum.

How "water softeners" deal with "hard water"? back to top

"Hard water" problems can be taken care of with a water softener. A water softener is any device, substance or process that when applied will result in any, or all of the following benefits to varying degrees in the areas of scale reduction, improved cleaning / housekeeping and subjective improvements in personal care. Pelican's salt free water softener offers you independent third party performance tested scale prevention, along with improved cleaning and housekeeping benefits while also offering you a reduction in detergent use.

Physical Water Treatment - How it works back to top

Pelican Natursoft Salt Free Water Softeners "soften" water by taking varying amount of minerals from solution through precipitation as well as reducing the water's surface tension. More importantly, without the use of chemicals, physical water treatment also produces superior scale reduction and even remove existing scale deposits other water treatment methods lack.
Watch video

Physical Water Treatment - The Science Behind it back to top

The NaturSoft media has calcium carbonate crystal structures on its surface that will attract excess dissolved hardness and remove it from solution by integrating it into the crystal structures on the media. This results in the crystals on the media surface to grow larger. The movement of water and friction among the individual media granules rubbing against each other will cause fragments of these newly grown crystal structures to be fragmented off the media and released into the passing water.

Those free flowing calcium carbonate crystals then continue to travel through a plumbing system as suspended particles where they perform the same role as the media in the NaturSoft system itself, i.e. acting as seed crystals further buffering the effects of any changes in the scale potential of the water downstream by absorbing excess mineral into their structure and themselves spawning the creation of additional micro crystals.

Learn about the science behind the NaturSoft Softener by Pelican.

Installation Diagrams and Guides

Diagrams / Owners Manual back to top
Dual Tank Top View Diagram (link opens in new window)
Owner's Manual for PSE1800/PSE2000 (link opens in new window)

Specs and Product Information back to top
Tank Width:
Max Flow Rate:
10 GPM
Connection Size:
Operating Pressure:
25-80 PSI
Operating Temperatures:
36-120 F
Filter/Media Change:
Sediment Prefilter:
Every 6-9 Months
Tank 1 Media (PC600):
Every 5 years or 600,000 Gal
Tank 2 Media (NS3):
No Replacement - Lifetime Media
Tank Width:
Max Flow Rate:
15 GPM
Connection Size:
Operating Pressure:
25-80 PSI
Operating Temperatures:
36-120 F
Filter/Media Change:
Sediment Prefilter:
Every 6-9 Months
Tank 1 Media (PC1000):
Every 5 years or 1,000,000 Gal
Tank 2 Media (NS6):
No Replacement - Lifetime Media

Water Quality Guidelines back to top
pH Range:
Max Hardness:
75 GPG (1,282 mg/L or ppm)
Max Iron/Manganese:
0 mg/L
Max Hydrogen Sulfide:
0 mg/L

System Includes back to top
  • Sediment pre-filter system with mounting hardware
  • Pelican Carbon Series filter preloaded ready to install
  • Pelican NaturSoft system preloaded ready to install
  • Installation guide

Manufacturer's Warranty Information back to top

Pelican Limited Lifetime Warranty on all filter housings, tanks, in/out heads, and the bypass valves against manufacturer's defects.

Pelican Water (“Pelican”) warrants to the end user (“customer”) that its tanks, valves, in/out heads, bypass’s, fittings, natursoft media and housings (“Covered Items”) will be free from defects in material and workmanship under normal use and service for the life of the system. No warranty is made with respect to defects or damaged due to neglect, misuse, alterations, accident, misapplication, physical damage, or damaged caused by fire, acts of God, or freezing.

Private Well Water Conditions
(water supplied from homeowner's private well): The water treated shall be free of hydrogen sulfide (sulfur gas / rotten egg smell), oils or high levels of copper (>1.30 mg/L). Any will coat the surface of the media and will interfere reducing its efficiency. If any iron or manganese is present in the source water, you must pre-treat the water. If any of these issues exist, you should employ pre-treatment prior to using this technology. Please contact customer service at 1-877-842-1635 for your pre-treatment needs.

Pelican Performance Guarantee back to top

The Pelican Carbon Series is guaranteed to reduce chlorine, and chloramines to non-detectable levels for 5 years or 600,000 (PC600)/ 1,000,000 (PC1000) gallons or Pelican will send replacement carbon media to the customer at no charge. That’s our promise. That’s why people choose Pelican.

Frequently Asked Questions

Q. What is the difference between water spots (evaporative deposits) and hard water scale?

Hard Water Scale

Hard water scale buildup is mineral deposits that form inside your water heater, pipes, shower heads and icemakers. This scale occurs because the water is over-saturated with hardness minerals causing those minerals to come out of solution and form scale on pipes and heating elements. This scale can reduce water pressure and damage appliances.

Evaporative Mineral Deposits

Any time water is allowed to evaporate on the outside of faucets, shower doors and counter tops, dissolved solids and minerals are left behind. When these solids are left un-cleaned for a length of time they mix with soap and dirt around them to create a hard to remove water spotting deposit. Since the water has already evaporated, the scale formed is no longer related to the water, and adding a salt water softener will not prevent this, because salt softeners leave sodium in the water, which will also leave water spots.

The Natursoft Solution

A water softener will not stop water spotting. The Pelican no salt water softener will help reduce the amount of heavy cleaning you need to do to remove those spots and will eliminate hard water scale in your pipes and appliances. When treated with Natursoft, minerals that are left behind on surfaces when the water evaporates do not bond or stick to the surface around them, making cleaning easier. With Hard water scale prevented , the no salt water softener has protected your appliances from damaging hard water.
Q. Does the Pelican Combo Series pre-filter system remove COPEPODS from the water?
Yes. Since COPEPODES range from 30 microns to 50 microns in size, the supplied 5-micron pre-filter will remove the COPEPODS. This method of COPEPODS filtration is approved based on the article found at http:/

Q. How easy is it to install the Pelican Combo Series Premium Whole House Water System?
The Pelican combo will be shipped pre-assembled (the tank comes pre-loaded) and Ready-To-Install which greatly simplifies the installation process and also reduces installation cost and time. Detailed installation instructions and supplied fittings make it easy to understand and install the filter system. Also, you or your plumber may contact our knowledgeable Customer Service Technicians for further assistance during the installation if necessary. 1-877-842-1635

Q. What is the cost to maintain the Pelican Combo Series?
The cost to replace the media for the Pelican Carbon PC600 is currently only $205.00, on the PC1000 $299 including free shipping. Replacing the carbon media instead of the tank makes the replacement process simple and very cost effective. No replacement is required on the NaturSoft tank.

Q. What is the blue housing installed before the system for?
Every system Pelican offers comes with a 10" 5 micron sediment filter system. This sediment filter is used to keep sand and sediment away from your system and your home. You will change the filter every 6-9 months, depending on sediment levels. The pre-filter will let you know its time to change it when you notice a slight drop in water pressure meaning the filter is full.

Q. Is the Pelican Natursoft a water softener?
Yes, the Pelican Natursoft is a salt free water softener. Pelican worked closely with the Water Quality Association (WQA) Gold Seal Certification Body and a team of authorities on water treatment certification to define what a water softener was and help expand education to consumers about the differences between an ion exchange (salt) and T.I.C. (Salt Free) water softeners. Education has always been an important step in Pelican's mission statement.

With all the new technologies being developed for water treatment, its important that your water treatment company help educate the consumer on new technologies and how they benefit you. The Gold Seal Body of the WQA agrees that Pelican's Natursoft system is a water softener and with third party testing showing 99.6% scale prevention, Pelican is the only salt free water softener with a proven track record on the market.
Q. What makes NaturSoft different from similar technologies?
Unlike other systems on the market, the NaturSoft systems requires only 3 seconds of contact with the water, while the others require 9 seconds or more. The Pelican NaturSoft is unlike any other system on the market. The NaturSoft is made in the USA and is sold only by Pelican Water Technologies.

Another benefit of going with Pelican is the lifespan of the NaturSoft catalytic granules. NaturSoft catalytic granules have been rigorously tested in the real world, used in the commercial industry, and made to be non-sacrificial, therefore it requires no "rest time", and requires no replacement. Other similar technologies require replacement every 3-5 years at costs of $600-$1,000 and require you not use their systems for 8 hours a day for proper rest!

Q. Why does the NaturSoft handle 75 grains while others only handle 25 grains of hardness?
The NaturSoft's catalytic granular surface is 100% active and grows seed crystals on the entire surface. Other similar technologies only have "growth sites" that are active, leaving more than 70% of the surface inactive.

Q. If the water hardness is tested after the system is installed will the hardness level be different?
If the water is tested after the NaturSoft System is installed the hardness level will remain the same or even test slightly harder due to the existing scale being removed from the plumbing.

Q. Do the NaturSoft Systems have any negative effects on the human body?
No, if your water supply is safe before it enters the NaturSoft System it will be safe after the system. NaturSoft Systems do not add any chemicals to the water therefore there is no harmful effect. NaturSoft Systems leave in the beneficial minerals that are healthy for the human body.

Q. How will the Combo System be shipped?
The NaturSoft Systems are shipped via UPS Ground in the highest quality doubled walled box with side cushions and a custom top piece. No expense has been spared to ensure your system arrives in factory fresh condition.

Water Shield Auto-Ship Program Includes Free Delivery Water Shield Program – Replacement Filters & Parts