 |
 |
|
WQA tested and certified according to NSF/ANSI 61.
Tested to NSF/ANSI 42 for Structural Requirements only |
|
|
Softener. Conditioner. Anti-Scale
Not just a SOFTENER, the best of all three! Learn more
- The only salt free water softener certified 99.6% effective
- WQA Gold Seal Certification Body accepted "Salt Free Water Softener"
- Leaves in beneficial minerals
- Zero waste water
- Does not require electricity to operate
- Naturally softened water without salt
- Conditioned water without the slippery feel
- Prevents / removes hard water scale from plumbing and appliances
- A no salt water softener saves you money, learn how!
- Great for lawn and gardens; Better drinking water for pets
- Can be installed inside OR outside (If protected from freezing weather)
- Simple installation, system comes ready to install
- Confidence in buying from the leader in salt free water softener technology
- 89% of America has hard water, do you? Click here
| |
Pelican NaturSoft |
Other Water Softeners |
| Salt Free: |
Yes |
Uses Salt |
| Certified Scale Prevention: |
99.6% |
None |
| Keeps Beneficial Minerals: |
Yes |
No |
| Electricity: |
No |
Yes |
| Wasted Water: |
No |
Yes (6,200 Gallons /Yr) |
| Monthly Maintenance: |
No |
Yes (Salt) |
| Eliminates Slimy Feeling: |
Yes |
No |
| Yearly Operating Cost ($) |
$0 |
$566 /Yr* |
| Requires RO System: |
No |
Yes |
| RO Operating Costs: |
$0 |
$100-$200 /Yr. |
"People who care about their appliances, choose Pelican!"
|
 |
| Save appliances and use less detergents |
 |
| Sparkling clean dishes |
|
 |
| Upgrade to a spa-like experience with our combo system! |
If you are interested in salt-free water softening/conditioning along with whole house filtration
you may want to consider the Pelican Premium Filter & Softener Combo Series. Learn more |
|
|
 |
 |
 |
 |
Owner's Manual
View Manual |
Money Back Guarantee |
Best Warranty |
|
 |
"Installation was easy. Pelican provided me with everything I needed to get the job done!"
Our goal is to create excellent products and combine them with great, knowledgeable customer service. Find out what our satisfied customers have to say by reading our customer reviews. Click here!
 |
 |
"The quickness of ordering and the delivery was exceptional. My discussions with the salesperson, Mike was very informative and no high pressure to close the deal. He was more concerned with my specific needs and was very understanding to what I was trying to accomplish. The system was installed on Friday, and I have already begun seeing results with particules breaking away from the pipes when running bath water, illustrating that it is doing what it was claimed to do. I am pleased thus far and have shared with many others the great find to "no salt" alternatives and water that will not destroy pipes, water heater and appliances!" |
|
 |
 |
Cindy S. - Moscow Hills, MO |
|
|
"Since I have installed the Pelican NaturSoft Salt Free Water Softner, it has cleaned out all the pipes in our house of build up and softened the water. I have not had to lift a heavy bag of Salt, nor used any electricity to keep it operating smoothly. It also does not have run off dirty water with salt into the soil. There by I am not creating soil that will keep plants etc from dying. It also saves me money by not using any electricity. Thanks to Pelican Natursoft." |
|
|
|
Harry G. - Yuma, AZ |
|
|
"I am so happy I purchased our NS-3 water filter system 2 years ago. There is absolutly no muss, no fuss and best of all it really performs great! It's all it advertises itself to be. The water is soft, no spots, and needs no salt! The maintenance is zip! I just change the filter once each year. It takes only 5 minutes and no special tools or knowledge required. Two of my neighbors have also bought the NS-3 system and love it! Its so sleek and tidy it fits perfectly, out of the way, in my garage. It just quietly sits there and does its thing without any noise. I fully recommend this system." |
|
|
|
Thomas C. - Palm Springs, CA |
|
 |
Pelican Water Systems is proud to be a Platinum Sponsor for the Newport Green Home. Located in Corona Del Mar, one of Orange County's most expensive areas in Newport Beach, CA. This is a LEED® for Homes registered project and is aiming for the Platinum Certification. The custom home is a single family residence, approximately 4,211 sq', and is being built for homeowners, Wayne and Shannon. The builders and homeowners chose Pelican Water Systems as a perfect match for their 'go green' initiative. |
 |
Pelican Water is gracing the pages of Organic Spa Magazine this month with an ad featuring our Whole House Water Filter and Salt-Free Water Softener combo system. Organic Spa Magazine is on the leading edge of health and wellness, natural beauty and skincare, eco-fashion, green design, organic and artisanal food and drink, travel and much more!
We feel that's a great fit for Pelican Water Systems and look forward to our 'healthy' partnership! |
 |
Pelican Water's "Premium Filtration System" was recognized as a Healthy Mom & Baby's parent-preferred baby items. It's becoming increasingly more difficult to protect our children from the dangerous chemicals and additives used to 'disinfect' our drinking water. The best investment you can make for the well-being of your family AND your home is to install a Pelican Combo System.
If you are interested in filtering chlorine and chemicals in your water as well as eliminating the negative effects of hard water without the use of salt then the low maintenance, easy-to-use Pelican Combo Series is your answer. |
Please click here if you would like to receive a brochure and dvd containing information about this product.
Note: For your convenience, the videos on this DVD are also available online. If you would like immediate information on the benefits of installing a premium Pelican System, please watch these videos online.
|
If you have Multi-Headed Body Sprayers in your shower you may need a high flow system to accommodate the high volume of water needed to operate the shower system. Since the flow rate on each type of system can vary, please contact sales at 1-877-842-1635 or email us to ensure the proper system is sized for your needs
| |
| Upgrade to a spa-like experience with our combo system! |
If you are interested in salt-free water softening/conditioning along with whole house filtration
you may want to consider the Pelican Premium Filter & Softener Combo Series. Learn more |
|
|
|
|
Disclaimer: The information on this website has not been reviewed by the FDA. Products offered for sale herein are not intended to treat, cure or prevent any disease or health condition. No medical claims are being made or implied.
*Based on 80-100 gallons of water wasted weekly, total electricity usage and purchasing of salt monthly. |
|
 |
Pelican Customer Reviews: NaturSoft
|
 |
Real customer review from verified purchase - Non-compensated feedback. |
|
|
|
SOFT WATER
I had the Peligan NS6 hooked up on Tuesday,05/14/13. I had hard water from my well and it was horrible taken a shower or a bath. Made my skin so dry. I thought it was snowing around me. No more dryness or rings inside my toilets. I have 4 of them. Now water tastes much better, and I can shower with comfort now, that I couldn't enjoy before. Its amazing how one can feel and tell the difference so quickly. I don't see the film on my glasses in dishwasher or my shower doors.. That's a plus. Great product. I had a pro hook it up for me. Much faster then I would have. I would recommend to all who have hard water. Well or city. 5 out of 5 rating. I'll get back to you if there's a change. I don't think so. But be sure you know if what I say fits your needs. So far Im hooked.
- JOHN ORR
LAS VEGAS NV
|
|
|
|
Great Product!
We ordered the salt-free NaturSoft system and had it installed about two months ago. I no longer have white buildup on my stainless steel kitchen sink! I do get some water spots, but they come off easily -- no more scrubbing. The glass shower doors get the usual dull build up of soap and water spots, but again no white scale buiild up that has to be chipped off. The shower doors now clean easily and quickly. The water tastes fine too.
- Wendy
La Habra Heights, CA
|
|
|
|
Great system
There is no substitute for the best! Love it.
- James Odell
Orofino, Idaho
|
|
|
|
excellent service
Sales person was great. To date system working
as advertised. Installation by plumber, (Franlin @ Vizzo out standing. I'm complete satisfied.
- Andy Peruzzi
Ventura, Ca
|
|
|
|
Excellent!
We are enjoying our water softner. Well worth the price!
- Lisa Foster
Raymond, IL
|
|
|
|
So far so good
We noticed a difference right away with the shower heads not building up calcium clogging the holes. My humidifier was also easier to clean than it was last year. We are happy with the performance so far. We have had it for about 6 months.
- Brian Calfee
Va
|
|
|
|
New house with Pelican system
We recently purchased a home where the previous owners had installed a whole house salt free NaturSoft system to protect the new tankless hot water systm they also installed. We were experiencing spoting problems on our stainless steel flatware and interior of the dishwash. A call to Pelican customer service walked me through the causes and suggested a solution. With in a week of installing the filter fix the problem was solved.
I had never heard of a water softner system that was salt free, but now I am one of Pelican's biggest supporters.
- joe remmert
verona wi
|
|
|
|
Works Great
I replaced another water filtration system with the NS6. The first observation is - no need to backwash - which is a great plus. Next, I noticed less minerals in our water, which I fully expected. And, what mineral are there, seem to not cling to surfaces as readily as they did prior to the NS6. All I need to do for maintenance is change the pre-filter. A good system
- Joseph Screnci
Colorado Springs, CO
|
|
|
|
Beyond expectations
Easy to install. Works! The minerals form an easy to remove crystalline film. No lugging bags of salt, no unwanted salt formation, no electricity, no maintenance, small, worth every penny. The only difficulty is convincing other people.
- Joy Pulver
Falls Village, CT
|
|
|
|
easy and effective
I have had my system for a few years now. I love the fact that the system is compact and easily maintained. We have very hard water here, so I wanted to protect all my plumbing and appliances. Changing the filter is easy and only done twice a year. Definitely an improvement in technology over the old water softener systems.
- John Coker
Sadieville, KY
|
|
|
|
Practical/clean, soft water
It took a while to get them installed only because I had 3 opinions telling me to get a new well. My well was so low volume that when the kitchen faucet was on, none of the other faucets worked. The water had a yellow tinge and a lot of silt.
After sinking a new commercial well and bleeding the well till the mud ceased then sanitizing the well and house lines we were ready to turn the by pass switch so the water cruises through the carbon and saltless water filter as well as the silt filter.
I have never been so happy- Got pressure- got clean, clear water with no silt that is soft creating luxurious baths of bubbles. Being a practical person we really appreciate not having to recycle every night like the old salt one use to do. Also love that salt water is no longer an environment issue since this softener is saltless and maintenance free for a few years.
- Lanita
rockypoint nc
|
|
|
|
happy
Very happy with your product! really nice & knowlegable on the phone! Seems like a very well run company! at least from my vantage point!
- Jonathan Denmark
Lancaster,pa
|
|
|
|
ease of installation
Found the soft water system very easy to install and am pleased with the results. Would recommend to anyone looking for a salt free system.
- Lauren Zucco
Sparta Wi
|
|
|
|
Simplicity
I've had the Pelican softner since 2009 and the only maintenance that is required is replacing a small filter every 6 months that is attached in front of the main tank. We have very hard water and this filtering system does a great job in dissolving the minerals without the need of salt, flushing or anything else. It is also important to know that if you need to watch your sodium intake this is the system that is a must have.
- Larry Hilands
Boalsburg, PA
|
|
|
|
New Home Owner
I have been living and working in Columbia Mo for the last 4 months...in a rental 1 year old home. I noticed that the water was extremely hard and there was mineral deposits on EVERYTHING. I am used to the "normal" water that we have in Kansas City, MO and was shocked by the difference. Nevertheless, we just bought a new home here in Columbia and before we move in I wanted to install a salt-free water softner system. I have only lived in the new house for 3 days, but I can tell it takes a lot less shampoo to wash my hair. Give me another 6 months and I will be able to give you a real review. I expect that things will only be better!
- Doug Webster
Columbia, Missouri
|
|
|
|
Mrs
We love it!! Our water tastes better and is better without using "salt".... I would recommend this to anyone using a salt water softner system, this is much better and no more lugging those big bags of salt is a plus and the feeling it leaves on your skin after a shower is much better than the traditional "salt" water softner feeling! Unbelievable...you have to experience this for yourself. Not to mention the quality!! Very satisfied customer!
- Sally
Stanton, MI 488888
|
|
|
|
Softener/filter review
the difference in water quality was noticeable almost immediately. the water tastes better and when we bath we get many more suds with the soap. I was able to install the softener and filter myself in a couple of hours.
david foppe
- David Foppe
Las Vegas, NV
|
|
|
|
Very Pleased
We recently completed a new home and had the NS3 system installed. The system workes as advertized. We see no spotty buildup on our fixtures and quite telling. I wash my black car, and can take a bit longer to wipe down as I don't see the spotting that was prevalant in our piour house nearby.
- Bob
Vancouver, WA
|
|
|
|
New soft water again//
PUT THE NEW SYSTEM IN, AND WE ARE VERY HAPPY WITH THE NATURSOFT NS3. AND WANT TO THANK SCOTT&STEVE FOR ALL THERE HELP.
- James Irick
Gilbert,az
|
|
|
|
Review
Fairly easy to install. It just needs some mechanical experience with plumbing. So far, itt seems to be working. The only thing I notice is that the calcium deposits are disappearing.
- Ralph Dodge
Miami, FL
|
|
|
|
what?
fantastic product, completely satisfied
- Ivan Noel
Martinsville, In.
|
|
|
|
Whole house system
Let me start by saying I'm a water drinker and I cherish good clean tasting water. I grew up with Hech Hechy water. When I moved to the Sacramento area I could not believe how bad the water was here. It was undrinkable. Every local grocery store has water filters with consumers hauling in thier carboys to fill up with water or they are buying cases of bottled water. After a little research online I installed a 3 stage whole house system from Pelican water systems. I couldn't believe how good the flavor and taste was, It was on unbelievable difference. The softner made some difference with the scale on our shower doors. Not perfect but we don't have to hall potasium or have any salt in our water either. The good news is our water heater dated 1987 is still kicking out good hot water and isn't all rusted after 25+ years. I'm also a local home inspector and I see water heaters fail after 8 - 10 years in this area because of our hard contaminated water. Recently our local municipality has decided that we need floride in our water to help poor children. After doing some research on the threat of to much floride (thyroid, alzheimers poor IQs in children) I have decide to add the Pelican Pro 6-stage RO system which will clean the floride out of my drinking water and put back in the good minerals. Thank you Pelican. Keep up the good work.
Thank you,
Gary Osuna
Turn Key Home Inspections
Elk Grove, CA
- Gary Osuna
Elk Grove, CA
|
|
|
|
great product!
Thanks to steve at pelican, this water softner is what i have been looking for. For years we had very hard water and nothing would work without the well running out of water. Steve set me up with a fine product that is working top notch and no waste water being dump into drain. Great product, I cant say enough!
- c bowman
carlinville ill
|
|
|
|
Most Excellent Products
we installed a full house filter and water softner (including sediment pre-filter) a little over 2 years ago to replace a salt-tank softner and an under-sink reverse osmosis kitchen filter. Time has proven that we made and excellent decision and an even better choice of filtration/softening. Our son, who visits us annually for his Florida fishing vacation still mentions how good it is to not feel as slimy as a catfish when he showers after a day on Charlotte Harbor. He literally hated the slippery sensation of the old water softner, and we weren't crazy about it either. He now lives, as have we in times past, in an area with hard water. Again, we both enjoy and appreciate what your Pelican Filter and Softner system has done to improve our water. We had assumed our city water was as good as would be possible for SW Floirda, until started living with Pelican filtered water. Just the concentration of sediment snared by the pre-filter is a real eye-opener and we ti think we used to bath and drink that stuff. Thank You Pelican Filters and Softners for a most excellent, effective and efficient system.
- Gene Benuzzi
Port Charlotte, FL
|
|
|
|
Salt Free Water Softner
We recently purchased the NS3 salt free water softner and filter system. The shipment arrived promptly as promised. I followed the instruction manual and installed the water softner system myself with no issues. The wife and I have used the softner now for about one month. We immediately noticed a better taste to the water and have now noticed a change in the amout of shampoo and soap we use. My wife tells me that there is very little change to the clotheswasher detergent she uses. This is probably due to the changes made by the detergent manufacturers to their products for low suds. We are very pleased with the product and the results received.
Thank You
- D. Gordon Hayden
American Fork, Utah
|
|
|
|
Even happier, 2 months later
I was a bit skeptical that this water softener could do all it says, but it DOES. Wiping the crystalline minerals off pots is a snap. I made a desktop humidifier out a a stainless 1 quart pot and an old fashioned immersion heater (like for boiling a mug of water) and I am watching the minerals grow and grow into big white clumps, but they do not calcify - amazing. I am SO GLAD I paid the price for this kind, and I am usually very frugal. It's worth 10, 20, 100 times a $500 one.
- Joy Pulver
Falls Village, CT
|
|
|
|
How to change prefilter
Excellent job communicating to me and explaining things to me. Helping to understand what I have. Thanks for the great job and being so pleasant.
- james chow
redington shores, florida
|
|
|
|
Great if I move I will purchase again
This is a great softer. I can not have a lot of salt in my diet. I went on the Internet found Pelican softners, read all about their product, watched their videos. I was very impressed and ordered one. This is the best item I have bought. Had it installed by a plumber friend of mine. I am happier than a small child at Christmas. Great coffee, great shower tasts like bottled water, very great in the clothes washer
I highly recommend this softener it is the greatest
- James Booth
Rifle CO.
|
|
|
|
Great Water Softner
We have it installed and up and running with our water. For the first time in 6 years we have been able to drink tap water. I've noticed a difference in my skin as to not being so dry. We have only had it in a week, but so far it's great..
Thank you
- Gary Obermire
Rio Rico
|
|
|
|
Water System
We have had our new system installed for about a month now and I can start to see some improvements in our water flow rate.Our glasses are looking cleaner out of the dish washer and starting to see some of the scale build up around the shower head disapear.Our water was not real hard to start with so I really can't feel a difference in the water yet. I do see a difference in the soap and shampoo latering though.Overall i am very please with the rpoduct so far and look forward to seeing more benefits to come.
- Neil Hoggard
Fort Mill SC
|
|
|
|
Happy customer
We have owned our water softener for about 5 years . What I've noticed our faucets don't seen to get plugged up with calcium. All of the people who work at Pelican have been well trained,their answers are clear and through. I would recommend their systems.
- Doug
La Verne
|
|
|
|
love this softner
Had a salt softner in our home for years. Started having issues with it, so I contacted Pelican. Mark was a great help and very knowledgeable about his products. Installed the new system and couldn't be happier with the results. Now we're drinking salt free water which taste 100 times better.Also had an odor issue at a tenant's location with their new water heater. Contacted Mark, he recommended installing a new anode rod, and low and behold, it cured the odor issue. Give this guy a raise... Thanks Mark for all your help
- mike boritz
dover pa
|
|
|
|
Pelican Water System.
We have had the Pelican NS3 for over 2 years.
It works beautifully with no problems whatever.
And the advantage of having a system that takes no additional water and electricity for maintenance is a big plus for us. We just change filters, and the machine puts out very clean water.
We couldn't be happier with our water system.
Gene and Maria Hose
- Gene Hose
Apopka, FL
|
|
|
|
softner
i think i am the 1st in the gilbert az area to have a pelican. i do keep a USED brown and dirty prefilter handy to show neighbors just one of the things their old and out dated salt softners is missing. beside no maintanance and softer and CLEANER water.
- james d thomas
gilbert, AZ
|
|
|
|
Better Water is Here
Water is pretty good here, but Pelican made it better. The installation was done by a professional, but I probably could have done it. I waited for almost a month for him to get to it, but it was worth it to have a good hand do the work. Everything went as planned, and we're online now. I would recommend this system to anyone. Patrick was really helpful. Thanks to all at Pelican. Great product!
DH
- Dennis Hill
Waco, Texas
|
|
|
|
Thumbs up
Just had it installed 2 weeks ago. Water looks good and I am confident that it will preserve my appliances and plumbing. I am glad to be without the salt, a factor when you have high blood pressure. Changing filters is a lot easier than bringing home bags of salt.
- Fran Maroney
North Plainfield NJ
|
|
|
|
Customer Service
Steve went out of his way to process our purchase today. We appreciate that type of service and now from our friends recommendation that we should be very happy with our water softner. We look forward to receiving it in such a prompt manner with no shipping charges.
- Granville Robbins
Webster Florida
|
|
|
|
Happy
I found Pelican on a bizrate comparison and read the rave reviews from buyers, and bought a softener pretty quickly (I usually take much longer to make a major purchase). The site is easy to navigate, and questions I had were answered quickly too.
- Joy Pulver
Falls Village, CT
|
|
|
|
Relief from clogged shower heads
My wife and I had the Natursoft NS3 water softener system installed almost three years ago. Initially we were a bit skeptical that this or any system could do what it claimed. And that was that the system could soften our water using zero salt, zero electricity and the water wouldn't feel slimy. Well all of the claims are 100% accurate. We have a well and it is deep into limestone so our water tested as very hard water. We used to have to soak our shower heads and faucet heads in CLR once a month. After the initial break in we haven’t had to soak anything in the three years since the installation. The plumber that installed the system was astonished to find that he didn’t need to run a drain during the install and he only charged us $300. He told us that other systems were more difficult and time consuming to install. As such he typically charged over $1,000 unless there were difficulties installing the drain and then the cost went up from there. The only maintenance cost to us has been for the changing of the 10Micron filter on the system and we replace that appx every 9 months or so. If you have hard water problems this system is hands down the very best at solving hard water issues at a minimal cost with almost no maintenance. Oh and for those that really hate slimy soft water (like I do), don’t fear. We can’t tell the difference in the water and neither do our house guests.
- Ken Wiese
Del Rio, Texas
|
|
|
|
First impression
First day Ph was 6.8 and two days later was 7.4.
Scrubbed down toilets to remove green stain and haven't seen any indication of it's return.
Water has been softened and you can see it in the bubble effect of the water with combination of soap suds.
units seem to be working well by their selves without any interruption
- James Mc Euen
Merlin, OR
|
|
|
|
Surprisingly satisfied
We heard about your product a while back and since we have had a salt softener we thought this sounded much better and we are so far very satisfied.
- Ralph Hergenrader
Marana, AZ
|
|
|
|
Customer
The quickness of ordering and the delivery was exceptional. My discussions with the salesperson, Mike was very informative and no high pressure to close the deal. He was more concerned with my specific needs and was very understanding to what I was trying to accomplish.
The system was installed on Friday, and I have already begun seeing results with particules breaking away from the pipes when running bath water, illustrating that it is doing what it was claimed to do. I am pleased thus far and have shared with many others the great find to "no salt" alternatives and water that will not destroy pipes, water heater and appliances!
- Cindy Swan
Moscow Mills, MO
|
|
|
|
NS3/NS6
Since I have installed the Pelican NaturSoft Salt Free Water Softner, it has cleaned out all the pipes in our house of build up and softened the water. I have not had to lift a heavy bag of Salt, nor used any electricity to keep it operating smoothly. It also does not have run off dirty water with salt into the soil. There by I am not creating soil that will keep plants etc from dying. It also saves me money by not using any electricity. Thanks to Pelican Natursoft.
- Harry Guyton
Yuma, Arizona
|
|
|
|
Top Professionalizm
I started with my first calls and there were many,,,with Brittany, I informed her of the TECQ State evaluation of water and how to get a copy so that I do not waste my money on something that will not clean up this awful water.
I started with the NS-3.
Since I am amazed at this performance, I have subsequentyly spoken to Patrick and Scott, who I spent my life in sales, all do an outstanding telephone presence....SInce no one even plumbers have heard of these devices considering we have horrible brown water here......Patrick agreed since there is no presence here I will scatter your name to professionals and bulletin boards...Maybe I should use my garage under the house as a staging area......that is where your filters are.......
- Marge Chaires
LIVINGSTON, TX
|
|
|
|
Correction of shipping error.
I appreciated the quick resolution of a shipping glitch on my order. Overnight service was over and above my expectations. Mistakes happen - this super kind of service doesn't always.
Way to go Scott! Thanks again.
- Roy (Ed) Life
Smithfield,KY
|
|
|
|
Even better than expected
The city we live in delivers some of the hardest water in the USA. We didn't want the salt exchange and monthly payments forever. We sought after alternatives and found Pelican. My husband (a PhD engineer) did research on our water hardness and some chemistry calculations on the solubility of calcium carbonate and water to figure out how much the Pelican softener could soften our water. The calculations came out to be at worst softening by 75%. After he installed it (tip: highly recommend Shark Bite connections for connecting copper to PVC - no soldering required) we were shocked at how soft the water was. It feels extremely soft, about 95% softer - comparable to salt softened water! I could feel the difference the first time I washed my hands. Friends say it feels like nice hotel water. We have softer laundry, sink water marks aren't crusty anymore, hard white calcium junk on faucets aren't forming anymore. We are so much more pleased with it than we ever thought we would be. Thanks Pelican!
- Chris
Los Angeles, CA
|
|
|
|
It Works
I've had my softener for four months and love it. Shower, laundry, dishes all look great. It's amazing how this device needs no input of power, salt. It just keeps doing it's thing day after day. Well worth the money.
- Robert
Salinas, Ca
|
|
|
|
Terrific Water System
I am so happy I purchased our NS-3 water filter system 2 years ago. There is absolutly no muss, no fuss and best of all it really performs great!
It's all it advertises itself to be. The water is soft, no spots, and needs no salt! The maintenance is zip! I just change the filter once each year. It takes only 5 minutes and no special tools or knowledge required. Two of my neighbors have also bought the NS-3 system and love it!
Its so sleek and tidy it fits perfectly, out of the way, in my garage. It just quietly sits there and does its thing without any noise.
I fully recommend this system.
- Thomas Clause
Palm Springs, CA
|
|
|
|
water softner
Great product and very little work needed to maintain. Filter change and its all done. Water quality improvement was noticed sooner than even the company stated. All water deposits have been removed in the dish washer and off pots and pans. No salt, no electric hook up needed. I self installed the unit and would without hesitation purchase another in another home. I would higly suggest you look into this product beforer buying a cheeper salt required unit from your local home improvement store....they are cheeper but the benifits of this unit are well worth this has done for the home....
- Kevin
Richmond, TX
|
|
|
|
New customer Love it!
It was a very easy installation and I like the quality of the water better now that it does not feel slippery. The water does not get that odor from sitting to long in the salt tub. Love it
- J Pettitt
Rochester, MI
|
|
|
|
Soft water
Excellent product/service. Had professional plumbers install unit. They were familiar with this type sofetener. Installation went smooth, all necessary parts were supplied. I called Pelican to see if they were as helpful and friendly as they advertised. Exceeded expectations. Highly recommend, and the soft water is great!!
- Robert
Salinas, Ca
|
|
|
|
Excellent product
Twenty plus years using change-out monthly soft water service with large national water treatment company. Now I have no more wet, messy garage floor every time tank was changed PLUS no more salt corrosion on shower doors, faucets, etc. Natursoft gives better quality water without environmental damage from salt....a win-win.
- Don Lee
Encinitas, CA
|
|
|
|
Excellent Service
Thank you for the exceptionally professional person who answered all my questions and took my order.
- Harold Segal
San Diego Ca
|
|
|
|
Love the Pelican!
Works great. Does everything we expected.
- Tim Williams
Gig Harbor, WA
|
|
|
|
NaturSoft NS/NS6
I am very satisfied with the Pelican water softener. It's been working great with no problems.
- Robert E. Wilcox
Schoharie, NY
|
|
|
|
GREAT
The NaturSoft unit has worked quite well. The time involved in descaling the shower/bath walls and floor was surprisely fast (a month or so). We also get that nice squeaky clean feeling after taking a shower, close washing has improved, etc.
What we like the best is: NO SALT!
- Mark Tremblay
Wall Township, NJ
|
|
|
|
Super product, Super Service
this was the best desicison so far. The priduct is excellent, the service is even better. Installled in 2008, never had a problem until the small crack in the post heater filter housing started leaking the water. It took just a phone call and new housing is on the way!!! SMOOOOOOOTH. Highly recommend!!!
- Boris
San Jose
|
|
|
|
Patricks help
we're very happy with our Pelican. I had a problem-my fault- in replacing a filter and called for help. Patrick very patiently walked me through to fix it. Thanks again.
- Dave Marty
Tucson
|
|
|
|
My Pelican
I replaced a salt water softner system with an NS6 at my lake house at Reynolds Plantation, Greene County,GA. The water there comes from wells and is moderately hard (29 gpg). the NS6 was shipped promptly, and I had it installed last week by a licensed plumber.
The water tastes better and does not feel sliprey in the shower. Time will tell if the system stops scaling of pipes, appliances, etc.
- Warren
Wheeler
|
|
|
|
Pelican Water Softener
I have several Pelican water softeners in my houses. They work great with no messy salt required
- B Jacobson
Laughlin, Nevada
|
|
|
|
Steve was excellent
Steve was excellent. He helped me find the best product to fit my needs and was very knowledgable about all the products. I appreciated the professional service I received.
- Greg Koch
Mohnton, PA
|
|
|
|
The NaturSoft
I had this system installed in 2008. Before the installation, we used to have to clean the faucets and drains weekly due to sediment build-up! Since this installation, we have NOT had to clean sediment from the faucets or drains! The system works just like it was advertised! Both my wife and I are extremely happy and glad we purchased our system! It has greatly reduced deposits!
- F Seymour
Marrero, Louisiana
|
|
|
|
Thank you
Ms. Carcamo answered the critical questions I had with the product that allowed me to make an informed and confident buying decision.
The marketing department priced the product during the New Years Sale so that the product was an affordable investment. Investment was the key word - the product is an investment not a cost. Thank you.
- U Antenucci
Endicott, New York
|
|
|
|
Customer Service at its best
I am writing this only a day after receipt of my NS3 so I really can't comment yet on its effectiveness. I do however have a story to tell that will highlight Pelican's customer service. It is fortunate that one only gets the opportunity to judge quality customer service when something goes wrong. In this case, Pelican sent me a carbon filter instead of a water softener, and I didn't realize it until after I had spent several hundred dollars getting it installed. I was upset as anyone would be but we're all human, and obviously this was an honest mistake that I'm sure has happened to any of us at some point in our lives. With that said, Pelican handled the situation beyond my expectations. I was fortunate enough that the dimensions of both units were identical including the location of the inlets/outlets so the swap was easy. Still, Pelican shipped by overnight early morning delivery a new unit and spent some time guiding me through the swap. They probably over apologized and told me they would send me a gift card for a dinner for two which I had not requested. They also made arrangement to have UPS pickup the wrong unit. They must have had clear notes as well, because each time I called, they were aware of what had happened and each CS rep apologized before I got a chance to let me know why I was calling. Customer satisfaction goes beyond the effectiveness of a product, service is just as important, at least to me and while I cannot comment yet on first part, I can certainly give the latter part 5 stars.
- Philippe
Southington, CT
|
|
|
|
Simpler Cleaning
Now in my third week of using the water softener, I am noticing a significant difference in how easy it is to clean the showers and bathroom. I really like the way the water feels when I wash my hands and take showers. so far it is a purchase that I am very happy with.
- Jon Shadowens
Peoria, AZ
|
|
|
|
customer service
Steve was very helpful in assisting me in selecting the right system for the house. He not only used the test results, but the well depth, pump size, and soil conditions to formulate the best solution for our needs. Good on ya Steve. The price was right and the system was delivered as promised; on time and no damage.
- Mike Outten
charlotte, nc
|
|
|
|
Love It!
We are very happy with our NatureSoft system. We love the fact that we are not adding additional salt into the environment. Our skin and hair look great! And our dishes come out sparkling clean. No more water streaks! In addition, we have discovered that the Pelican Water System company provides great customer service. When it was time to change our filter, we received an email to remind us! When we called Patrick to make sure we were changing the filter correctly, he walked us through it! Thanks Pelican!
- Wendy
Long Beach CA
|
|
|
|
Grateful
We are on a well water system and wanted to make sure that the NS3 systerm would work properly based on our water chemistry and system configuration. We contacted customer service and were very satisfied with the service we received. Your representative was professional and answered all of our questions in clearly understood terms. They had us perform additional water testing and concluded that we needed to add a calcite filtering component in order for the softener to have optimal performance. We are grateful for their assistance and would encourage any prospective customer to contact your office for assistance prior to their purchase.
Thank you.
- John P Briggs
Central Point
|
|
|
|
IDEAL FILTER
I BOUGHT TWO WATER FILERTS - NATURESOFT, MODEL NS-3 IN 9/2008, AFTER RESEARCHING THE WATER SUPPLY WITH OUR LOCAL WATER COMPANY.
I HAVE IT IN TWO HOUSES. PALM SPRINGS ACQUIFER WATER IS HIGH IN SEVERAL MINERALS THAT MAKE THE WATER "HARD" FOR SHOWERING, AND LEAVE SPOTS ON DISHED AND GLASSES. IN THE YARD, THE SPRINKLERS LEAVE A WHITE RESIDUE ON THE WOOD COMPOSITE FIENCING. I INSTALLED THESE FILTERS AND ALL OF THE PROBLEMS DISAPPEARED. OVER TIME, THE WATER EVEN WASHED THE RESIDUE OFF OF THE FENCING. IN ADDITION TO "SUSPENDING " THE MINERALS, THE FILTERS ALSO TRAP PARTICULATE MATTER, WHICH WAS MORE THAN I HAD REALIZED.
- PHILIP REAVIS
PALM SPRINGS CA
|
|
|
|
Excellent Service
On calling in I thought that noone would be able to help me as I purchased the product over a year ago, had no receipt or serial number. Fortunately Patrick investigated and found me with the incorrect name spelling, got me registered and had replacement filters on the way while I was still madly searching through last year's tax documents to find receipts.
Thank you Patrick.
- Rose Littley
ogden, ut
|
|
|
|
Kudos to Steve in sales
Steve in sales was very helpful and patient in the processing of this order
- walter idol
dandridge, TN
|
|
|
|
DRAMATIC RESULTS
After several discussions with Brandy and I getting the link to my water provider's results to the State(I recently moved to a horrible water county) I came to get this unit.,
I wanted to make sure I was not wasting my money again so did alot of research.
1. 1st test was smokey wine glasses and use of dishwsher that did not do any cleaning. The dishwasher shined, and not a spot nor film on any glasses. I did bite the bullet and buy your suggested 3-1 Mega Capsules.
2. Harsh, heavy ring in the toilet....after just one week of water passing through it has totally diminished it. I can probably do the rest with a pumice stone.
Staying home full time now, you clean more and it was a total waste of time....This product has enhanced my quality of life tremendously,.
Surprisingly, with this County's bad water no plumber up here ha heard of this unit, only water softener (which are useless) Maybe your Marketing Dept. needs to infiltrate Polk County, Tx.
- MARGE CHAIRES
LIVINGSTON, TX
|
|
|
|
Very Satisfied
We're very satisfied with our salt free water softener that we purchased last Aug.We had our water retested after 6 weeks and we had gotten great results
- Cresilda M
Milford, NJ
|
|
|
|
Water softener
Thank you for the great service,product arrived as scheduled and was in great shape. Water softener seems to be working great as you promised. Thanks
- mike pasztor
helena montana
|
|
|
|
product evaluation
I have had the NS6 for nine months. I have noticed that my kitchen faucet does not have a build-up of crust at the base of the faucet. Also, my grout in the shower stall is gradually losing the build-up of calcium and the true color is coming thru again. I am extremely satisfied with this product.
- donald howe
denver,nc
|
|
|
|
NaturSoft system
We have owned our NaturSoft system for two and half years and are very pleased with the product. It is a big improvement our previous salt system. Yorba Linda is noted for its very hard water - high calcium content.
- Fred W.
Yorba Linda, CA
|
|
|
|
Helpful
Very helpful and well knowledgeable about the product.
- Juyon kim
Bossier city
|
|
|
|
After 2 yrs of use...
The equipment has been working without any trouble for about two years. Contacted Cust Services to ask if some maintenance should be done.
1) Quick/effective response.
2) Clear indication of no service needed for the equipment other than to replace the sediment pre-filter every 6-8 month.
Sa, happy there is no need for extra work to keep this water treatment running.
- M Lombard
Katy
|
|
|
|
Wonderful Product
I easily installed the water softener following the provided instructions, and it went to work right away cleaning up the calcium in my home's pipes and water heaters. Within days the calcium level dropped noticeably, and within a week, once the scale came off the elements, the water from my hot water heaters actually increased by 5 - 10 degrees. Also noticed that within a week it took less soap and within two weeks the water softener had completed cleaning my plumbing and was working great. Great product at a fair price !!
- Lynn Whittington
Granbury, TX
|
|
|
|
Sales order
I just spoke with Frank who was able to answer all my questions and did a greta job. I had been researching the salt free water softeners this week and had narrowed it down to the Natursoft and the Filtersorb SP3. While talking with Frank, I decided to go ahead and purchase the NS3 unit.
- Doug Compton
Glen Carbon, IL
|
|
|
|
excellent product
I WAS TOLD ABOUT YOUR WATER SOFTENERS BY A FRIEND WHO HAD BOUGHT ONE A COUPLE YEARS AGO. COMPLETELY FED UP WITH THE SALT FILTER SYSTEM THAT I HAD PURCHASED AT SEARS, I FINALLY FIGURED TO GIVE THE PELICAN FILTER A TRY. WOW! MY GLASSES NO LONGER LOOK FROSTED, THE TOILETS AND SINKS SEEM TO CLEAN THEMSELVES (NO MORE HARD WATER STAINS AND SCALE). I WAS WITHOUT QUESTION A NONE BELIEVER IN YOUR SYSTEM BEFORE I INSTALLED IT, BUT YOUR FILTER TRULY WORKS...GREAT PRODUCT, HAPPY CUSTOMER.
J.C. BUTLER
- j.c. butler
bristow, va
|
|
|
|
No Salt!!
This product softens water without salt and it really works!! The Pelican N-3 came with everything necessary to install - no runs to the hardware store. Manuals are very clear and straight forward.
The customer service is excellent - thank you Frank!
The bottom line - I am extremely happy.
- Randy
Marana, AZ
|
|
|
|
Prompt service and friendly customer service
Thank you for the quick service in sending me
my filters...the prompt service and friendly
people that i have talked too is awesome..
I shall recommend this product to anyone who
ask me. Thank you so much Libby Smith
- Elizabeth Smith
Colorado Springs, Colorado
|
|
|
|
EASY TO ORDER
FRANK WAS PROFESSIONAL, PROMPT AND INFORMATIVE. EVEN EMAILED ME LIST OF PLUMBERS IN OUR AREA THAT I REQUESTED. ORDER PROCESS TOOK LESS THAN 5 MINUTES. Will recommend to all!
- John Villani1
PFLUGERVILLE,TX
|
|
|
|
review
Patrick answered my Q's with Professionalism and courteously.. If Pelican products are as good as the employees.. You will get a lot of recommendations from me to friends and family..
- Gary Prosser
Yuma,az
|
|
|
|
NaturSoft
My husband and I were skeptical but wanted to do away with all the heavy bags of salt that he would have to lug downstairs. At first we thought it wasn't working but in a about a month the white scale on all my black appliances such as my coffee pot, water/ice despenser, the white scale is nowhere to be found now and even though you don't get the slick soapy feel when you shower, you know the water is free of lime and scale, plus no lugging those bags around, just change your filter. WE LOVE IT!
- Vivian
Orfordville, WI
|
|
|
|
Sortware Development Manager
I love my unit and the lady that just took my order for filters is a definite compliment to your company and product.
- Larry Hilands
Boalsburg, PA
|
|
|
|
My pelican system
We live in a community that has very hard water and many minerals in our water supply. My daughter bought one of your filtration systems and is highly satisfied with it. When we wanted to put a filtration and softener system in our house we naturally checked out your systems and purchased both the filtration and softening systems. We are very pleased with both and the service from your company when we need more filters. I would recommend them to others.
- Patricia Leonard
Mahesh , NJ
|
|
|
|
It Works So Well!
We installed the natursoft system on our well water system a few years ago. we no longer have calcium buildup on our garden drippers, showerheads, faucets, etc. it works so well that, in our current expansion of our water system to two separate pressure tanks, we are including a second natursoft system, which i just ordered.
When we ordered the first system you told us about LemiShine. we tried it and now use it all the time...not only does it keep glasses from getting cloudy, it clears them up too. amazing stuff.
- Carl Heiles
Martinez, California
|
|
|
|
REVIEW
Thanks so much for providing such great service to your customers. Patrick helped me order the correct filter for my unit. Our softener is working well for us. I knew immediately that I needed a filter change by how my skin felt.
Thank you also for advising me that I could call for help anytime!
Your product and service is outstanding.
Brenda Frank
- Brenda Frank
Creedmoor
|
|
|
|
system review
This system has performed essentially the same as our salt added system. It sure beats bringing in 4 to 5 40 lb bags of salt per month.
Rick Halloran
- Rick Halloran
livingston montana
|
|
|
|
Its Great
We have had the system for over two weeks and so far it's been great. Just a little water spotting on our SS sink. It's great not to add salt and no more backwashing.No more wasting water. We have a well so water is precious
- Richard Colegrove
Lima, NY
|
|
|
|
Very Pleased!
I have had my Pelican Water Softener for several months now, and am very pleased. It was amazing to see how much buildup came out of the pipes.
As I am a single older woman, I really appreciate not having to purchase, lift, and carry forty pound bags of salt as I had to do to replenish my old softener. I also referred this product to my contractor who installed it, and his brother also bought one. I would recommend this product to anyone.
- Shirley Dale
Virgina Beach, VA
|
|
|
|
Needless to say, we love our Pelican salt free water softener
Needless to say, we love our Pelican water softener. The water is very hard here in Palm Springs, CA and we were faced with the sodium based systems which are expensive to purchase, and expensive to operate. However, that is not the main reason we chose the Pelican. Reading the literature convinced us that we could enjoy the benefits of soft water, without having to face the increase in Sodium in our consumed water. Our new home has been kept pristine using the Pelican, and we just purchased another for a rental property that we recently acquired. Two of my neighbors have followed our lead in this and I expect more in the future. Bravo on an excellent product.
- Charles Irwin
Palm Springs, Ca
|
|
|
|
Best Money I Ever Spent
I installed my new no salt softener two months ago and it was the best money I have ever spent. Our clothes feel like they have fabric softener in them but we do not use it. We can make our coffee with tap water instead of buying bottled water. At first our water had a smell to it but after two months the water is perfect.We have no mineral buildup of any kind. The water feels soft when we shower. Thank you for a great product. I will have saved over $800.00 a year in salt and softener rental. Thanks again James and Dee DeYoung.
- James DeYoung
Tucson, Arizona
|
|
|
|
Love the product!!!!!!!!!
Purchased the Salt free water softener on 7/23/10. Product arrived on 7/27/10. Install was really easy after I figured out where I wanted to install the unit. My house was a reposed house that we just purchased and was pre-plumbed for a water softener; however I had to remove the existing by-pass valve for the previous water softener which took some time. I went to Home Depot and bought the "Tiger Shark" connectors for connecting the copper tubing to the Pelican softener, I think even with measuring and cutting the copper pipe only took me about an hour and ten minutes or so to install the unit. This unit is pretty simple to install, instructions were straight forward and simple to follow. The softener has been working great, and even just after a week or so we can already feel the difference in showers and baths, water comes out of the tap clear as a bell and taste great, Indiana water is pretty hard. I think mine measured around 18 GPG. I plan on within the next week, to drain the water heater as suggested to help prevent the few spots still on some of the glasses from the dish washer, nothing major though. It is 10 times better after install than what it was before I installed the Pelican Softener.
Best of all we love the "NO-SALT" concept.
Love the product !!!!!!!!!!!!!!
- Gary D.
|
|
|
|
Natursoft
I had a NaturSoft NS-3 installed last November to replace an existing salt-based exchanged tank softener from one of the major soft water companies. We had used this service for over 30 years but grew tired of poor customer service, wet garage floor on tank exchange day and knowledge that all that sodium was not good for anything nor our health. I am amazed at the taste, feel and lack of waterspots on shower doors etc. with the Pelican system. I heartily recommend the Natursoft system to anyone experiencing the kind of hard water we have in the Southwest.
- Don Lee
Encinitas, California
|
|
|
|
A++++++++
I have no complaints for this system. Its great that you have no salt. Nothing to maintain. Works wounders. I had no pressure drop. People need to understand that there will still be water spots, But how this system works is it keeps the spots from glueing/sticking to surface. So they just wipe away, with nothing left behind. Top it off, all my old spots are washing away. A+++++
- Marco Noia
California
|
|
|
|
SO THANKFUL!!
I live in the mountains of Colorado. My well is 500 ft. deep in solid lava (there was a huge volcano here). The water is wonderful tasting--almost sweet--but full of all kinds of minerals, which I noticed were building up on my plumbing fixtures, drains, and humidifier. I had an electric tankless hotwater heater installed last year ($10/mo electricity versus $75/mo propane heated tank), and it required that I get a filter or the 10-year guarantee on it would be voided. I certainly did not want to strip this water of all minerals, just the ones making the build-up. After researching on-line, I decided on the Pelican NS-3. I am SO THANKFUL that I did! It requires no maintenance other than a filter replacement about twice a year. My neighbors went with a salt-type softener and they are constantly buying bags of salt and the husband has to lift them (my dog and I aren't strong enough). My plants are doing great and so am I - no worries about additional salt in the water with my high blood pressure. The water still tastes great, but the built-up mineral rings in the toilets, the humidifier, and the fixtures are gone! About the 3rd week after the filter was installed, I noticed chunks of white minerals coming out of the faucets. Less soap is required in the washer and diswasher. I have a photo of my set up if you'd like to see it. The plumber who installed it (my dog and I didn't try), checked back several times as to how it was working for me, and he's now recommending electric tankless hotwater heaters and your filter to others. Thank you for a great product!!
- Carol Todd
Guffey, Colorado
|
|
|
|
We love it!!
We installed our Nature Soft system ealier this week. We love it! I am so glad we went with your system rather than a salt-type. The water is great without the slimey feel. The plumber who installed it was complimentary about the quality of materials and design. Thanks
- Steve Lindquist
Sioux Falls, South Dakota
|
|
|
|
Feels Great
Hello and I just want to Thank You for all your answers to my questions and very fast shipping. I got my Water Softener last week(the NS-6) and just finished installing it this weekend. The water now feels great (just like an expensive hotel) when I shower. Plus, the NS-6 was extremely easy to install.
- Jonathan Danon
Rockaway, New Jersey
|
|
|
|
Pleased with the results
One year ago I purchased a Pelican Water Softener and have been very pleased with the results! For years my wife and I had been using a salt type water softener and found it to be a nuisance to constantly have to buy heavy bags of salt andf lift and load them into the softener tank. I'm a senior citizen and have difficulty handling anything over 20 lbs. From time to time we'd get a "salt bridge" in the tank which resulted in partially softened water. Also we found that during a shower, while we could get ample suds to wash, it was difficult to rinse these suds off without experiencing a "slimy" feeling on the skin. Also our drinking water tastes better now. A few days after the purchase I received the well packaged components by UPS and installed the system in the garage. I've included several photos showing the location on the wall near the incoming water supply. I chose to use copper tubing and sweat fittings. The prefilters are very easy to change and I do this every three months. In conclusion, we are quite pleased with the decision we made and have recommended it to our friends and family.
- Tony
|
|
|
|
Build-up Completely Gone...
We purchased a Pelican Natursoft NS-3 Salt Free Softener in Feb 2009 and within a week, the calcium carbonate buildup on our dishwasher heating element was completely gone. The water is softer, but not too soft. We live in Kokomo, IN where the city-supplied water hardness is about 20. - Lee
- Lee Boger
Kokomo, Indiana
|
|
|
|
It works so well.....
This unit works exactly as advertised. Beware once you install it takes several weeks, in my case 2 months, to fully purge the scale and calcium deposites out. It works so well it released 2 years of calcium build up in all my copper pipes including my expensive tankless water heater.
My stainless steel dishwasher was once covered with a milky thick calcium deposit. It took several months over time to self clean the walls. It continues to get cleaner all on its own. I reccomend however a post hot water filter to catch all this calcium debri being released, it is a lot and sometimes a detriment to water fixtures with integral filters. They will clog up during the first several weeks. After that its clean. Remmember it does not remove calcium it just keeps it in suspension preventing buildup over time.
Great product because of what I just said plus there are no consumables or electricity used. I recommend this to anyone who likes the hard water feel and a software effect on pipes.
- A Kelcher
|
|
|
|
System Is Unbelievable
It has been almost three months since we had this system installed in our 3-yr old house. This system is unbelievable...maintenance-free, environmentally friendly, no more scale build-up anywhere, cleaner and softer clothes, more managable hair per my wife's and daughters' observations, and most of all, your customer service is top-of-the-shelf A1! - Andrie P.
- Andrie P
|
|
|
|
BUY IT! !
We have been using our Pelican water softener for about a month.The softener made a huge difference in our water quality.We had moderately hard water 120ppm. As they state in their advertising, we saw an immediate difference in our water.No more spots on our dishes, no spots in shower, no spots on car after washing. This product really works and is worth the money. Easy to install. BUY IT!!
- Garrett L.
|
|
|
|
Best thing I have purchased for my house...
this was the best thing i have purchased for my house.i should have done this sooner.
- Art D.
|
|
|
|
Pelican Salt-Free Water Softener
One year ago I purchased a Pelican Water Softener and have been very pleased with the results! For years my wife and I had been using a salt type water softener and found it to be a nuisance to constantly have to buy heavy bags of salt andf lift and load them into the softener tank. I'm a senior citizen and have difficulty handling anything over 20 lbs. From time to time we'd get a "salt bridge" in the tank which resulted in partially softened water. Also we found that during a shower, while we could get ample suds to wash, it was difficult to rinse these suds off without experiencing a "slimy" feeling on the skin. Also our drinking water tastes better now. A few days after the purchase I received the well packaged components by UPS and installed the system in the garage. I've included several photos showing the location on the wall near the incoming water supply. I chose to use copper tubing and sweat fittings. The prefilters are very easy to change and I do this every three months. In conclusion, we are quite pleased with the decision we made and have recommended it to our friends and family.
- Charles Mortensen
Safety Harbor, Florida
|
|
|
|
Impressed!!!
Over the last 15 years I have bought 3 salt based water softners. At 3-5 years they become pretty much non-functioning for different reason. The last one I had unplugged and bypassed for 2-years. I just gave up on it. I research the Peilican NaturSoft and even though it cost more the thought of not dealing with salt and the wasted water used by salt based systems made this system pretty much cost effective. I bought it, installed it myself, and then looked to see if I noticed a difference.
I have been impressed how effective the system has been. Noticed the difference right away. Now I have soft water, waste no water for recharging, and use no power. I do not fully understand nanotechnology but I know it works. I highly recommend this trouble free system and recommend it to friends.
- Keith Jones
Fruit Cove, FL
|
|
|
|
Thanks for your assistance
Earlier today I spoke with Richie, in your customer service department. I was looking to order more o-rings for my NS-3 water softener, installed in March of 2008.
My problem was that when I went to change the pre-filter, the o-ring in the pre-filter housing seemed to have stretched, and did not fit in the groove as it should - it seemed to be about a half inch too large in circumference. Richie was patient and suggested putting the old o-ring in the refrigerator to see if it would shrink enough to fit, until the o-rings I ordered arrived. I put the o-ring in the freezer for about 10 minutes and it WORKED!!! It did shrink enough to just fit into the groove of the pre-filter housine. Thank goodness, for I had to shut off the water line that supplies my house, and without the pre-filter installed, no house water! Richie even went the extra mile, called me back and told me he has gotten permission to overnight express the o-rings I purchased. I am grateful.
On another note, last week I was leaving my local HomeDepot, and saw an older gentleman pushing a cart with 8 40-pounds bags of salt stacked on it. I truly felt for him, since that was me less than 2 years ago (before my double knee replacements). I spoke with him, a Mr. Margent, and asked if he knew about the NaturSoft softening system that didn't use salt, rather used nano-technology. He never heard of it and was very interested, since he had back surgery and had trouble carrying the bags of salt. I got his email address and sent him your website, as well as another that compares pros & cons of different ways to soften water of which your system is highly rated. I also gave him the distributor for this area, D&J Construction out of Woodbridge in case he wanted to investigate further.
In economic times like these, companies like yours, who have employees like Richie that care about their customers, make a big difference to people like me who are much more particular about how they spend their money. Your product is so cost-effective that people have to be nuts not to replace their salt based water softeners with the NaturSoft system. I really wish your company did more publicizing, so folks are aware of an alternative to the traditional salt-based water softening systems.
- Jan P
Union, NJ
|
|
|
|
Immense Improvement.....Very Satisfied...
Received the system in two days and two days later I had it installed. Installation was very easy and the directions easy to follow. All I had to buy was a couple of fittings and a 10' section of PVC pipe which was less than $10.00. We have noticed an immense improvement and are very satisfied with our, "virtually maintenance free system". Once again Thanks!
- John D.
|
|
|
|
Love the salt free softener
Received the system in two days and two days later I had it installed. Installation was very easy and the directions easy to follow. All I had to buy was a couple of fittings and a 10' section of PVC pipe which was less than $10.00. We have noticed an immense improvement and are very satisfied with our, "virtually maintenance free system". Once again Thanks!
- David & Connie Ader
|
|
|
The DVGW is an organization that establishes standards and test protocols. It also approves or certifies laboratories to then conduct testing according to those standards and protocols. The same can be said for NSF in the US.
The DVGW is located in Bonn, Germany. It has its own laboratory by the name of TZW located in Karlruhe, Germany. Beyond that, the DVGW has certified some twenty plus privately owned laboratories throughout central Europe who are authorized to conduct certification testing. The same holds true for NSF. It has its own laboratory and those certified by NSF like WQA, UL and Pace Laboratories to name a few.
The DVGW also issues test marks or certifications (i.e. the WQA equivalent of a "Gold Seal") like the "W510" standard. Their internal code for the W510 certification is "9191 - Kalkschutzanlage" (scale protection device). In order to obtain the W510 certification seal or certification mark, the applicant has to pass a total of three test protocols: Efficacy (W512), material safety and structural integrity.
Learn more about DVGW 9191 - Water Devices for Scale Prevention
The DVGW 9191 - Anti-Scale standard uses the worlds strictest guidelines to determine the effectiveness of a system to prevent scale using Worksheet W 510.
W510 combines 3 testing requirements that all systems must pass: 1) Structural Integrity, 2) Microbiological Testing (W 270 and KTW tests) and 3) Performance in Scale Prevention (W512). Unlike the NSF acceptable passing level of 50% for performance, the DVGW protocol for scale prevention performance (W 512) requires 80% or better to pass. In order to obtain a certification under DW-9191 with test report W 510 you must pass at least 4 separate tests, plus the W 510 requirements. Pelican has passed all 5 requirements to be listed as a DW-9191 certified product.
The DVGW W 512 standard is the most stringent of its type in the world. In order to be subjected to the most rigorous test protocol possible, sparing no expense, we have commissioned to have our equipment performance not tested in the US , but tested by a DVGW certified laboratory in the home country of the standard itself, Germany. The test aims to simulate real life conditions over an exceptionally long period of time using some extremely challenging natural well water.
| DVGW W 270 & KTW Assessments - Microbiological Testing |
back to top |
To protect drinking water from microorganisms on non-metallic materials, the DVGW indicated the necessity for adherence to the requirements set out in the DVGW Code of Practice W 270 "The growth of microorganisms on materials intended for use in drinking water systems - examination and assessment!". DVGW also established KTW Assessments which test all plastic parts, coatings, rubber and lubricants to UBA and BGA guidelines to ensure chemicals are not leeched into your water.
| Why we publish our test data and others do not |
back to top |
True in both Europe and the US, a certification is a pass/fail proposition. The certification states that the applicant has passed and fulfilled the requirements of the standard. Individual test results are not published in either jurisdiction. The reason for that is due to the minimum requirement to past those tests. For example, NSF 42 requires at least 50% reduction in order to pass. That means a product claiming certification may only remove 50% at the end of filter life. As a result most companies wont publish their test data, fearing the consumer seeing their low results at end of filter life.
Pelican publishes its test data because we acheived a 99.6% scale prevention rating during the entire length of the test. No other salt free system has received a certified rating that high.
Note: Just 1/4" of scale build-up can increase heating costs by 40% or more. Observe the scale build up on the untreated side after only 3 days of operation.
A salt free water softener is any device, substance or process that when applied will result in any, or all of the following benefits to varying degrees in the areas of scale reduction, improved cleaning / housekeeping and subjective improvements in personal care without the use of sodium/potassium chloride.
The Water Quality Association (WQA) is a not-for-profit international trade association representing the residential, commercial, industrial, and small community water treatment industry. WQA maintains a close dialogue with other organizations representing different aspects of the water industry in order to best serve consumers, government officials, and industry members. WQA is a resource and information source, a voice for the industry, an educator for professionals, a laboratory for product testing, and a communicator to the public.
| About the WQA Gold Seal Certification Program |
back to top |
The Water Quality Association's Gold Seal Certification Program is dedicated to providing public health and safety services throughout the USA and globally, while maintaining expert service, superior reputation, and fair pricing. The Gold Seal Program offers certification of all products and chemicals that contact drinking water.
The pictures show the heat exchanger with the insulation removed and the core / heating coil freshly pulled. As one can plainly see, there are absolutely no scale deposits on the element or the heat exchanger pipe. On the bottom of the pipe's interior, there is a small amount of a silt-like deposit of the calcium carbonate crystals produced by the NaturSoft media. The stainless steel surfaces of the heating coil have a slightly dull look which is due to a few micro micron thick haze of 'soft scale' during the process. This deposit is easily wiped off with a cloth or flushed away with a pressure washer . without the need for chemicals of any kind. It is the only evidence of hardness minerals that could be found after one full year of operation.
|
|
Hot water pipe (left)/ heat exchanger core and stainless steel guide to control internal flow (right)
|
|
|
Heat exchanger and core (left) / Heat exchange core (right)
|
|
|
Heat exchange core (left) / inside of the heat exchanger housing (right) |
|
| Boiler System - Superior Performance Results |
back to top |
Pelican Water Systems proudly introduces NaturSoft media the next generation in hardness control. Years in development and tested in the U.S. under harsh real life conditions the NaturSoft media exceeded all expectations and delivered amazing results. NaturSoft media is produced exclusively in the United States by Pelican Water Systems.
The new era of technology has made many advances in water treatment possible in residential as well as commercial applications. NaturSoft has proven to be very effective in both applications even at high temperatures and hardness levels. The NaturSoft System represents the superior alternative with respect to dealing with the symptoms of water hardness without resorting to ion exchange (salt or potassium) based systems. The commercial grade media is now available for residential consumers. What you will read in this story is an example of commercial water treatment using NaturSoft media. This represents an extreme case far beyond any residential demand or application. The boiler/heat exchanger is just a larger version of a residential hot water heater. |
This stainless steel heat exchanger is part of a boiler system in an industrial application. The energy source for the heat exchanger is a steam generator whose steam heats the interior of the stainless steel tubing of the heat exchanger to 338 Fahrenheit resulting in an exterior surface temperature of 266 degrees Fahrenheit. The source water has a temperature of 52 degrees Fahrenheit. It travels through the heat exchanger pipe and is heated to 185 degrees Fahrenheit in seconds. The heated water then is supplied to a 13,000 gallon hot water storage tank that in turn supplies all the hot water requirements for the entire factory. |
The boiler system was newly installed in August of 2002 with raw water treatment consisting of traditional water softeners (Duplex Fleck 2900 24.X72.). The system was operated in this configuration for the first 18 months.
Numerous Softener failures / service problems combined with the substantial operating cost (salt usage approaching $45,000 worth per annum) and industrial discharge issues caused the owner to look for alternatives.
The first attempt was to try and get by without pre-treating the raw water at all; this proved to be disastrous. After only two and a half months the heat exchanger had scaled up to the point where the hot water supply to the plant had been reduced to a trickle. Pulling the heat exchanger for inspection and cleaning proved to be no easy task. The unit had scaled up so completely that it required the use of chains attached to hydraulic presses to force the coil out of its housing. The scale so completely surrounded the core that it visibly consisted of a big lump of limestone in the cylindrical shape of the heat exchanger housing rather than looking at the stainless steel core. It took two days of careful cleaning with phosphoric acid to restore the heat exchanger to a normal operating condition.
Finally in the spring of 2004, a system using the NaturSoft media was installed (Single tank, in/out in up flow operation. Ever since then, this boiler system has been in continuous service protected by no other water treatment but NaturSoft. Hot water usage in the plant averages 80,000 gallons per day, 6 days a week, and 50 weeks per year. The water treated has a calcium hardness of 446 ppm (26 grains per gallon) and small traces amounts of iron. For the entire service life to date, there have been no variations or drop in the performance / efficiency of the boiler system.
At the time of these photographs, the boiler had already heated in excess of 80 million gallons of water in its service life. More importantly, the photographs show the heat exchanger after one year of uninterrupted service having heated in excess of 24 million gallons of water since the last annual inspection! This spring (2007) the annual inspections of the boiler were suspended indefinitely. Since the previous two inspections had not yielded any need for cleaning and the system was operating within specifications the owner chose not to bother going forward.
No service problem or failure resulting in down time for the plant, no capacity constraints and zero operating costs. |
 |
Video Page
We invite you to watch the videos below to learn more about your water and how you can benefit from installing a Premium Pelican System in your own home. Pelican Water is the leader in premium whole house water filtration and salt-free systems. In this day and age it now more important than ever to filter your water, protect your pipes and appliances from the negative effects of hard water. |
|
| Is your water Safe? |
Learn about the problems we are facing today with our limited drinking water supply. Also learn about the Pelican solution for your family. Learn how chlorine and chloramines are absorbed through your skin and into your foods, including how to remove them from your water. Water is one of our most valuable resources and its time to start treating that way.
|
|
|
| Salt Water Softeners and Reverse Osmosis |
Learn about the affects of salt-based water softeners and how they work. Also learn about Reverse Osmosis (RO) systems and how they work. Many people who have a salt or potassium-based water softener do not realize the damaging effects it can have on our planet and our bodies over a period of time.
|
|
|
| Safeguarding your water |
Learn about the benefits and advantages of owning the Pelican Combo Series. The EPA says it is up to you to filter your water in your home. Adding a filter to your home is the first line of defense against harmful chemicals and byproducts. The Pelican Natursoft system offers a green alternative to water softening that will protect your biggest investment: your home, from scale and the damaging effects of hard water.
|
|
 Water is known as the world's universal solvent. Its ability to dissolve rock and sediment has created some of the worlds must stunning sights, like the Grand Canyon. The result of dissolving rock and limestone is the introduction of high concentrations of calcium and magnesium, or 'hard water'.
The amount of calcium and magnesium in the water varies based on the amount needed to balance that water. As that water evaporates the concentration of minerals grows and results in water that forms scale. This is called 'saturation'.
Scale is not a random occurrence. Scale is the result of too much calcium and magnesium ('hard water') being present in your water. The water attempts to balance itself by precipitating out dissolved calcium and magnesium in the form of scale and limestone deposits
Scale can have an adverse effect on many appliances in the home including the dishwasher, water heater, fridge, sink faucets and shower heads. Scale will clog these items or cause damage to o-rings and valves that result in costly repairs.
In your water heater, heating up the water causes scale to form quicker and can result in your heating element burning out much faster than normal. 'Hardness' that is trying to scale can also interfere with your detergents and form soap scum.
| How "water softeners" deal with "hard water"? |
back to top |
"Hard water" problems can be taken care of with a water softener. A water softener is any device, substance or process that when applied will result in any, or all of the following benefits to varying degrees in the areas of scale reduction, improved cleaning / housekeeping and subjective improvements in personal care. Pelican's salt free water softener offers you independent third party performance tested scale prevention, along with improved cleaning and housekeeping benefits while also offering you a reduction in detergent use.
Pelican Natursoft Salt Free Water Softeners "soften" water by taking varying amount of minerals from solution through precipitation as well as reducing the water's surface tension. More importantly, without the use of chemicals, physical water treatment also produces superior scale reduction and even remove existing scale deposits other water treatment methods lack.
Watch video
| Physical Water Treatment - The Science Behind it |
back to top |
The NaturSoft media has calcium carbonate crystal structures on its surface that will attract excess dissolved hardness and remove it from solution by integrating it into the crystal structures on the media. This results in the crystals on the media surface to grow larger. The movement of water and friction among the individual media granules rubbing against each other will cause fragments of these newly grown crystal structures to be fragmented off the media and released into the passing water.
Those free flowing calcium carbonate crystals then continue to travel through a plumbing system as suspended particles where they perform the same role as the media in the NaturSoft system itself, i.e. acting as seed crystals further buffering the effects of any changes in the scale potential of the water downstream by absorbing excess mineral into their structure and themselves spawning the creation of additional micro crystals.
Learn about the science behind the NaturSoft Softener by Pelican.
|
Pelican Model #: |
NS3 |
| Tank Width: |
9" |
Max Flow Rate: |
10 GPM |
Connection Size: |
1" |
Operating Pressure: |
25-80 PSI |
Operating Temperatures: |
36-120 F |
Filter/Media Change: |
Sediment Prefilter: |
Every 6-9 Months |
Tank 1 Media (NS3): |
No Replacement - Lifetime Media |
|
|
 |
|
Pelican Model #: |
NS6 |
| Tank Width: |
11" |
Max Flow Rate: |
15 GPM |
Connection Size: |
1" |
Operating Pressure: |
25-80 PSI |
Operating Temperatures: |
36-120 F |
Filter/Media Change: |
Sediment Prefilter: |
Every 6-9 Months |
Tank 1 Media (NS6): |
No Replacement - Lifetime Media |
|
|
pH Range: |
7-11 |
Max Hardness: |
75 GPG (1,282 mg/L or ppm) |
Max Iron/Manganese: |
0 mg/L |
Max Hydrogen Sulfide: |
0 mg/L |
|
- Sediment pre-filter system with mounting hardware
- Pelican NaturSoft system preloaded ready to install
- Bypass valve and fittings (1”)
- Installation guide
|
Pelican Limited Lifetime Warranty against manufacturer's defects.
Pelican Water (“Pelican”) warrants to the end user (“customer”) that its tanks, valves, in/out heads, bypass’s, fittings, Natursoft media and housings (“Covered Items”) will be free from defects in material and workmanship under normal use and service for the life of the system. No warranty is made with respect to defects or damaged due to neglect, misuse, alterations, accident, misapplication, physical damage, installation on water quality outside guidelines for system or damaged caused by fire, acts of God, or freezing.
Private Well Water Conditions (water supplied from homeowner's private well): The water treated shall be free of hydrogen sulfide (sulfur gas / rotten egg smell), oils or high levels of copper (>1.30 mg/L). Any will coat the surface of the media and will interfere reducing its efficiency. If any iron or manganese is present in the source water, you must pre-treat the water. If any of these issues exist, you should employ pre-treatment prior to using this technology. Please contact customer service at 1-877-842-1635 for your pre-treatment needs.
|
| Q. What is the difference between water spots (evaporative deposits) and hard water scale? |
Hard Water Scale
Hard water scale buildup is mineral deposits that form inside your water heater, pipes, shower heads and icemakers. This scale occurs because the water is over-saturated with hardness minerals causing those minerals to come out of solution and form scale on pipes and heating elements. This scale can reduce water pressure and damage appliances.
Evaporative Mineral Deposits
Any time water is allowed to evaporate on the outside of faucets, shower doors and counter tops, dissolved solids and minerals are left behind. When these solids are left un-cleaned for a length of time they mix with soap and dirt around them to create a hard to remove water spotting deposit. Since the water has already evaporated, the scale formed is no longer related to the water, and adding a salt water softener will not prevent this, because salt softeners leave sodium in the water, which will also leave water spots.
The Natursoft Solution
A water softener will not stop water spotting. The Pelican no salt water softener will help reduce the amount of heavy cleaning you need to do to remove those spots and will eliminate hard water scale in your pipes and appliances. When treated with Natursoft, minerals that are left behind on surfaces when the water evaporates do not bond or stick to the surface around them, making cleaning easier. With Hard water scale prevented , the no salt water softener has protected your appliances from damaging hard water.
|
| Q. Does the NaturSoft filter out chlorine and chemicals from my water? |
No, the Pelican NaturSoft is a water softener/conditioning system. Its sole purpose is to deal with the hardness in your water and not the contaminants. If you are interested in filtering chlorine and other chemicals from your water, you may want to consider the Pelican Whole House Water Filter and Softening Combo.
|
| Q. What makes NaturSoft different from similar technologies? |
Unlike other systems on the market, the NaturSoft is the only salt free water softener certified for 99.6% scale prevention with DVGW and requires only 3 seconds of contact with the water; Others require 9 seconds or more. The Pelican NaturSoft is unlike any other system on the market. The NaturSoft is made in the USA and is sold only by Pelican Water Systems.
Another benefit of going with Pelican is the lifespan of the NaturSoft catalytic granules. NaturSoft catalytic granules have been rigorously tested in the real world, used in the commercial industry, and made to be non-sacrificial, therefore it requires no "rest time", and requires no replacement. Other similar technologies require replacement every 3-5 years at costs of $600-$1,000 and require you not use their systems for 8 hours a day for proper rest!
|
| Q. Do I need to replace the media in the NaturSoft System? |
Unlike other systems on the market, the NaturSoft systems catalytic granules have been rigorously tested in the real world, used in the commercial industry, and made to be non-sacrificial, therefore it requires no replacement. Other similar technologies require replacement every 3-5 years at costs of $600-$1,000!
|
| Q. Is the Pelican Natursoft a water softener? |
Yes, the Pelican Natursoft is a salt free water softener. Pelican worked closely with the Water Quality Association (WQA) Gold Seal Certification Body and a team of authorities on water treatment certification to define what a water softener was and help expand education to consumers about the differences between an ion exchange (salt) and T.I.C. (Salt Free) water softeners. Education has always been an important step in Pelican's mission statement.
With all the new technologies being developed for water treatment, its important that your water treatment company help educate the consumer on new technologies and how they benefit you. The Gold Seal Body of the WQA agrees that Pelican's Natursoft system is a water softener and with third party testing showing 99.6% scale prevention, Pelican is the only salt free water softener with a proven track record on the market.
|
| Q. If the water hardness is tested after the system is installed will the hardness level be different? |
If the water is tested after the NaturSoft System is installed the hardness level will not be reduced. The NaturSoft system uses a no salt technology called T.I.C. which prevents hard water minerals from creating scale, while still leaving those benefical minerals in your water. The result is water that is balanced. Because a hard water test only checks for the amount of calcium in the water, and not if it will scale, the strip may still show hard, but the NaturSoft is still protecting your appliances and your home with treated water.
|
| Q. How will the NaturSoft System be shipped?
|
The NaturSoft Systems are shipped via UPS Ground in the highest quality doubled walled box with side cushions and a custom top piece. No expense has been spared to ensure your system arrives in factory fresh condition.
|
|
