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Pelican NaturSoft Salt Free Water Softeners

Pelican NaturSoft Salt Free Water Softeners

1-3 Bathrooms
Model #:  NS3
Suggested Retail Price:  $2,973.00
SALE PRICE:  $1,499.00 $1,424.00

Item in-stock
4-6 Bathrooms
Model #:  NS6
Suggested Retail Price:  $3,656.00
SALE PRICE:  $1,799.00 $1,724.00

Item in-stock

The Pelican NaturSoft system is the premium, maintenance-free, no-salt water softener / conditioner certified for 99.6% scale prevention and offers an industry leading limited lifetime warranty. Other benefits include:
A salt free water softener is any device, substance or process that when applied will result in any, or all of the following benefits to varying degrees in the areas of scale reduction, improved cleaning / housekeeping and subjective improvements in personal care without the use of sodium/potassium chloride.
WQA tested and certified according to NSF/ANSI 61.
Tested to NSF/ANSI 42 for Structural Requirements only

Softener. Conditioner. Anti-Scale
Not just a SOFTENER, the best of all three! Learn more
  • The only salt free water softener certified 99.6% effective
  • WQA Gold Seal Certified NSF/ANSI 61 and NSF/ANSI 42 for structual integrity.
  • Leaves in beneficial minerals
  • Zero waste water
  • Does not require electricity to operate
  • Naturally softened water without salt
  • Conditioned water without the slippery feel
  • Prevents / removes hard water scale from plumbing and appliances
  • A no salt water softener saves you money, learn how!
  • Great for lawn and gardens; Better drinking water for pets
  • Can be installed inside OR outside (If protected from freezing weather)
  • Simple installation, system comes ready to install
  • Confidence in buying from the leader in salt free water softener technology
  • 89% of America has hard water, do you? Click here

  Pelican NaturSoft Other Water Softeners
Salt Free: Yes Uses Salt
Certified Scale Prevention: 99.6% None
Keeps Beneficial Minerals: Yes No
Electricity: No Yes
Wasted Water: No Yes (6,200 Gallons /Yr)
Monthly Maintenance: No Yes (Salt)
Eliminates Slimy Feeling: Yes No
Yearly Operating Cost ($) $0 $566 /Yr*
Requires RO System: No Yes
RO Operating Costs: $0 $100-$200 /Yr.

"People who care about their appliances, choose Pelican!"

Watch our short video

Save appliances and use less detergents

Sparkling clean dishes

Water Filter and Salt-Free Water Softener
Upgrade to a spa-like experience with our combo system!
If you are interested in salt-free water softening/conditioning along with whole house filtration
you may want to consider the Pelican Premium Filter & Softener Combo Series. Learn more

System Includes back to top

Prefilter / Mounting Bracket
More Info
NaturSoft System
More Info
Bypass Valve / Fittings
More Info
Owner's Manual
View Manual
Money Back Guarantee Best Warranty

"Installation was easy. Pelican provided me with everything I needed to get the job done!"

Award Winning Products and Services back to top

Our goal is to create excellent products and combine them with great, knowledgeable customer service. Find out what our satisfied customers have to say by reading our customer reviews. Click here!

"The quickness of ordering and the delivery was exceptional. My discussions with the salesperson, Mike was very informative and no high pressure to close the deal. He was more concerned with my specific needs and was very understanding to what I was trying to accomplish. The system was installed on Friday, and I have already begun seeing results with particules breaking away from the pipes when running bath water, illustrating that it is doing what it was claimed to do. I am pleased thus far and have shared with many others the great find to "no salt" alternatives and water that will not destroy pipes, water heater and appliances!"

Cindy S. - Moscow Hills, MO

"Since I have installed the Pelican NaturSoft Salt Free Water Softner, it has cleaned out all the pipes in our house of build up and softened the water. I have not had to lift a heavy bag of Salt, nor used any electricity to keep it operating smoothly. It also does not have run off dirty water with salt into the soil. There by I am not creating soil that will keep plants etc from dying. It also saves me money by not using any electricity. Thanks to Pelican Natursoft."

Harry G. - Yuma, AZ

"I am so happy I purchased our NS-3 water filter system 2 years ago. There is absolutly no muss, no fuss and best of all it really performs great! It's all it advertises itself to be. The water is soft, no spots, and needs no salt! The maintenance is zip! I just change the filter once each year. It takes only 5 minutes and no special tools or knowledge required. Two of my neighbors have also bought the NS-3 system and love it! Its so sleek and tidy it fits perfectly, out of the way, in my garage. It just quietly sits there and does its thing without any noise. I fully recommend this system."

Thomas C. - Palm Springs, CA

Accolades back to top

Newport Green Home Whole House Water Filter

Pelican Water Systems is proud to be a Platinum Sponsor for the Newport Green Home. Located in Corona Del Mar, one of Orange County's most expensive areas in Newport Beach, CA. This is a LEED® for Homes registered project and is aiming for the Platinum Certification. The custom home is a single family residence, approximately 4,211 sq', and is being built for homeowners, Wayne and Shannon. The builders and homeowners chose Pelican Water Systems as a perfect match for their 'go green' initiative.

Pelican Water & Organic Spa Magazine Whole House Water Filter

Pelican Water is gracing the pages of Organic Spa Magazine this month with an ad featuring our Whole House Water Filter and Salt-Free Water Softener combo system. Organic Spa Magazine is on the leading edge of health and wellness, natural beauty and skincare, eco-fashion, green design, organic and artisanal food and drink, travel and much more!

We feel that's a great fit for Pelican Water Systems and look forward to our 'healthy' partnership!

Pelican Combo System Featured in Healthy Mom & Baby Magazine Whole House Water Filter

Pelican Water's "Premium Filtration System" was recognized as a Healthy Mom & Baby's parent-preferred baby items. It's becoming increasingly more difficult to protect our children from the dangerous chemicals and additives used to 'disinfect' our drinking water. The best investment you can make for the well-being of your family AND your home is to install a Pelican Combo System.

If you are interested in filtering chlorine and chemicals in your water as well as eliminating the negative effects of hard water without the use of salt then the low maintenance, easy-to-use Pelican Combo Series is your answer.

Request a Brochure back to top

Please click here if you would like to receive a brochure and dvd containing information about this product.

For your convenience, the videos on this DVD are also available online. If you would like immediate information on the benefits of installing a premium Pelican System, please watch these videos online.

Water Filter Videos

Recommendations back to top

If you have Multi-Headed Body Sprayers in your shower you may need a high flow system to accommodate the high volume of water needed to operate the shower system. Since the flow rate on each type of system can vary, please contact sales at 1-877-842-1635 or email us to ensure the proper system is sized for your needs

Water Filter and Salt-Free Water Softener
Upgrade to a spa-like experience with our combo system!
If you are interested in salt-free water softening/conditioning along with whole house filtration
you may want to consider the Pelican Premium Filter & Softener Combo Series. Learn more

If you have a tankless hot water heater we recommend a 10 Micron Hot Water Post-Filter System to be installed just after the water heater.
If you get red or orange staining (rust color) from your water, you may be interested in our Pelican WF6 Complete Water System to help soften your water and solve your staining issues with no salt!
If you are on a well and have a rotten egg smell, you will want to look at our Chlorine Injection Systems for Sulfur.

Disclaimer: The information on this website has not been reviewed by the FDA. Products offered for sale herein are not intended to treat, cure or prevent any disease or health condition. No medical claims are being made or implied.

*Based on 80-100 gallons of water wasted weekly, total electricity usage and purchasing of salt monthly.

Read All Customer Online Reviews
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Pelican Customer Reviews: NaturSoft

  Real customer review from verified purchase - Non-compensated feedback.

Verified Reviews By Pelican Water
Feb 21,2015
Great Job

I just sat here reading and reviewing for two hours. i finally called to ask some questions and was connected to a very awesome and helpful Richard. Assisted me in the decision to purchase and then finalized and completed the transaction while on the phone. Stellar guy and great job. Thanks Richard. V/R James

- James
Verified Reviews By Pelican Water
Feb 13,2015
Amazing Pelican

We bought the filter two years ago with a new house. I explored soft water, but had a problem locating a salt tank, drain, etc. I received an email about no-salt water softeners... I don't recall that when I got the water filter. All my problems are solved. Pelican, you rule my house. Thanks for the great technical help and explanations when I ordered the softener. I can hardly wait!

- Jim Kerrigan
Newport Beach, CA
Verified Reviews By Pelican Water
Feb 05,2015
very satisfied

Thanks Steve; I have been very satisfied with my salt free water softener NS3. and the result. I have soft, drinkable, and good tasting water in my condo. Michael Fassihi

- michael fassihi
valencia, Ca
Verified Reviews By Pelican Water
Feb 03,2015
Delivers as Promised

We purchased a water conditioning system from Pelican and were pleased with the overall experience. We have good tasting water here in Louisville, but it's on the hard side so scale build-up in our plumbing, HVAC system, and appliances was a concern. The NaturSoft system is perfect for such a need. We did not want to deal with the salt, wastewater, maintenance and slimy skin feeling associated with traditional water softening systems. We also didn't want the taste of our great Louisville city water to be adversely affected. For these reasons, we chose a water CONDITIONER over a water SOFTENER. It's not the right choice for everyone, but certainly was for us. We were also impressed with the professionalism and follow-up of the Pelican organization. We feel good about our decision.

- Todd Gruenig
Louisville, KY
Verified Reviews By Pelican Water
Feb 02,2015
Great customer service.

Rich was my first contact with Pelican and I was extremely pleased with his expertise and patience. Having just experienced poor customer service relations with Culligan, I found Pelican on the Internet as a direct result of a unit none other than my Culligan representative directed me to look at for specifications! The short story is he actually ended up directing me to Rich which then resulted in a Pelican sale of a both a softener and a purifier unit. Thank you Rich! And thank you Culligan!!

- Robin Nestler
Springfield NJ
Verified Reviews By Pelican Water
Jan 24,2015
Happy Camper

I actually think that your system has made my pool maintenance much easier. Before I installed it I was constantly having to scrape the border tile to remove the calcium deposit, now I rarely have to scrub it and it seems that the calcium is deposited on the bottom of the pool and all I do is vacuum it and this has made me recommend your system to others.

- Leland Hergenrader
Marana, AZ
Verified Reviews By Pelican Water
Jan 17,2015
Service Rep: Richard

Your service representative, Richard, was extremely friendly and helpful in choosing this product. The ordering process was easy and explained fully. Thank you.

- Bonnie Eklund
Pleasanton, Calif
Verified Reviews By Pelican Water
Jan 13,2015
Big difference in cleaning

We have had several water salt softners over the years, but had gone about six months without one when our last one broke down. It has been wonderful to get back soft water with a no hassle system. What a blessing not to have to get heavy salt bags and refill a tank. Sinks and toilets are staying cleaner longer and we are using less cleaning products.

- Robert Baglin
Brandon, FL
Verified Reviews By Pelican Water
Jan 09,2015
Like the system

Very good softener bought second one for Daughter.

- James E Walsh
Redondo Beach, CA
Verified Reviews By Pelican Water
Jan 08,2015
Very Impressed with customer service

I feel that your customer service does an outstanding job answering any questions that the customer may have. I not had to deal with any problems with the product and the installation was fairly easy. Also, I no longer need to put up with getting salt, putting it into the tank and cleaning the tank out. No more beads and cycling.

- Jean Bauer
Midway City
Verified Reviews By Pelican Water
Dec 22,2014
Patrick was very helpfull

I had the system installed and it has solved our soft water problem. It is also nice not having carry 40lb bags of salt down stairs.

- Rick Eldridge
Big Rapids, Mi
Verified Reviews By Pelican Water
Dec 13,2014
It works.

We had some trepidation going in; the claims for the Pelican conditioner seemed too good to be true. But it's both good and true. The calcium deposits are a thing of the past, and without wasting tons of water on regeneration cycles or dumping tons of salt into the ecosystem. We also found your customer service rep, Matt, to be extremely courteous, knowledgeable and helpful. Kudos all around.

- Edgar Stone
Elk Grove, CA
Verified Reviews By Pelican Water
Dec 12,2014
loving it!

We have only had our water softener for a couple of months, but already we are noticing a big difference in how our skin feels, and our detergent usage. We have well water, which was tested as very good, except for the hardness level, and they recommended the system we now have. We were impressed with their honesty, as they could have insisted we would need something more expensive. We were skeptical about the salt-less system, but after viewing their informative videos that gave info. on both types, could make a decision right for our situation. The sales man was great, not pushy, and gave us space to make a decision. All in all, we will be happy to recommend Pelican Water Systems to any one who needs great water.

- Clif Hammock
Sandia, Tx.
Verified Reviews By Pelican Water
Dec 09,2014
No Water Spots

My new Pelican non-salt water softener has not been in for a whole week yet and I am already very impressed with it because leaves No Spots in my stainless steel kitchen sink! I had no idea that would be a perk! I am very pleased with it: No Salt! No Electricity, minimal maintenance. Great product!

- Marsha Koenig
The VIllages, FL
Verified Reviews By Pelican Water
Nov 21,2014
Great Product

I just recomended my fourth NS3 water softener to a friend. He is so happy with this unit as all the others friends are. Could not beleive the difference in the water. I have mine for two years now and still works like the same day I installed it. I have a black car that I couldn't wash at my house because it left white spots all over. Since I installed it, I can now wash my black Corvette at home. We are four happy customers from Pelican. NICE JOB

- Tom Capaldo
Southington, Cy.

Pelican Water Systems NaturSoft Systems are the only third-party tested DW-9191 certified salt free water softener with 99.6% prevention of scale buildup.

About the DVGW back to top

The DVGW is an organization that establishes standards and test protocols. It also approves or certifies laboratories to then conduct testing according to those standards and protocols. The same can be said for NSF in the US.

The DVGW is located in Bonn, Germany. It has its own laboratory by the name of TZW located in Karlruhe, Germany. Beyond that, the DVGW has certified some twenty plus privately owned laboratories throughout central Europe who are authorized to conduct certification testing. The same holds true for NSF. It has its own laboratory and those certified by NSF like WQA, UL and Pace Laboratories to name a few.

The DVGW also issues test marks or certifications (i.e. the WQA equivalent of a "Gold Seal") like the "W510" standard. Their internal code for the W510 certification is "9191 - Kalkschutzanlage" (scale protection device). In order to obtain the W510 certification seal or certification mark, the applicant has to pass a total of three test protocols: Efficacy (W512), material safety and structural integrity.

Learn more about DVGW 9191 - Water Devices for Scale Prevention

Certification Documents back to top

DVGW DW-9191 Certificate (English) (link opens in new window)
DVGW W 510 Test Standard (English) (link opens in new window)
DVGW W 512 Performance Test Results (German) (link opens in new window)
DVGW W 510 Standard back to top

The DVGW 9191 - Anti-Scale standard uses the worlds strictest guidelines to determine the effectiveness of a system to prevent scale using Worksheet W 510. W510 combines 3 testing requirements that all systems must pass: 1) Structural Integrity, 2) Microbiological Testing (W 270 and KTW tests) and 3) Performance in Scale Prevention (W512). Unlike the NSF acceptable passing level of 50% for performance, the DVGW protocol for scale prevention performance (W 512) requires 80% or better to pass. In order to obtain a certification under DW-9191 with test report W 510 you must pass at least 4 separate tests, plus the W 510 requirements. Pelican submitted one of its Natursoft products for testing and has passed all 5 requirements to be listed as a DW-9191 certified product.

DVGW W 512 - Performance Testing back to top

The DVGW W 512 standard is the most stringent of its type in the world. In order to be subjected to the most rigorous test protocol possible, sparing no expense, we have commissioned to have our equipment performance not tested in the US , but tested by a DVGW certified laboratory in the home country of the standard itself, Germany. The test aims to simulate real life conditions over an exceptionally long period of time using some extremely challenging natural well water.

DVGW W 270 & KTW Assessments - Microbiological Testing back to top

To protect drinking water from microorganisms on non-metallic materials, the DVGW indicated the necessity for adherence to the requirements set out in the DVGW Code of Practice W 270 "The growth of microorganisms on materials intended for use in drinking water systems - examination and assessment!". DVGW also established KTW Assessments which test all plastic parts, coatings, rubber and lubricants to UBA and BGA guidelines to ensure chemicals are not leeched into your water.

Why we publish our test data and others do not back to top

True in both Europe and the US, a certification is a pass/fail proposition. The certification states that the applicant has passed and fulfilled the requirements of the standard. Individual test results are not published in either jurisdiction. The reason for that is due to the minimum requirement to past those tests. For example, NSF 42 requires at least 50% reduction in chlorine in order to pass performance claims. That means a product claiming certification may only remove 50% at the end of filter life. As a result most companies wont publish their test data, fearing the consumer seeing their low results at end of filter life.

Pelican publishes its test data because we acheived a 99.6% scale prevention, with DVGW, rating during the entire length of the test. No other salt free system has received a certified rating that high.

Note: Just 1/4" of scale build-up can increase heating costs by 40% or more. Observe the scale build up on the untreated side after only 3 days of operation.


WQA Gold Seal Certified and Tested to NSF/ANSI Standard 61 for material safety and tested according to NSF/ANSI 42 for structural integrity in all 50 states, including California

Pelican Water Systems NaturSoft Systems are WQA Certified to NSF Standard 61 for material safety and tested to NSF 42 for structural integrity only, making them certified in all states.

A salt free water softener is any device, substance or process that when applied will result in any, or all of the following benefits to varying degrees in the areas of scale reduction, improved cleaning / housekeeping and subjective improvements in personal care without the use of sodium/potassium chloride.

About the Water Quality Association (WQA) back to top

The Water Quality Association (WQA) is a not-for-profit international trade association representing the residential, commercial, industrial, and small community water treatment industry. WQA maintains a close dialogue with other organizations representing different aspects of the water industry in order to best serve consumers, government officials, and industry members. WQA is a resource and information source, a voice for the industry, an educator for professionals, a laboratory for product testing, and a communicator to the public.

About the WQA Gold Seal Certification Program back to top

The Water Quality Association's Gold Seal Certification Program is dedicated to providing public health and safety services throughout the USA and globally, while maintaining expert service, superior reputation, and fair pricing. The Gold Seal Program offers certification of all products and chemicals that contact drinking water.

Boiler System - The photographs back to top

The pictures show the heat exchanger with the insulation removed and the core / heating coil freshly pulled. As one can plainly see, there are absolutely no scale deposits on the element or the heat exchanger pipe. On the bottom of the pipe's interior, there is a small amount of a silt-like deposit of the calcium carbonate crystals produced by the NaturSoft media. The stainless steel surfaces of the heating coil have a slightly dull look which is due to a few micro micron thick haze of 'soft scale' during the process. This deposit is easily wiped off with a cloth or flushed away with a pressure washer . without the need for chemicals of any kind. It is the only evidence of hardness minerals that could be found after one full year of operation.

Hot water pipe (left)/ heat exchanger core and stainless steel guide to control internal flow (right)

Heat exchanger and core (left) / Heat exchange core (right)

Heat exchange core (left) / inside of the heat exchanger housing (right)
Boiler System - Superior Performance Results back to top

Pelican Water Systems proudly introduces NaturSoft media the next generation in hardness control. Years in development and tested in the U.S. under harsh real life conditions the NaturSoft media exceeded all expectations and delivered amazing results. NaturSoft media is produced exclusively in the United States by Pelican Water Systems.

The new era of technology has made many advances in water treatment possible in residential as well as commercial applications. NaturSoft has proven to be very effective in both applications even at high temperatures and hardness levels. The NaturSoft System represents the superior alternative with respect to dealing with the symptoms of water hardness without resorting to ion exchange (salt or potassium) based systems. The commercial grade media is now available for residential consumers. What you will read in this story is an example of commercial water treatment using NaturSoft media. This represents an extreme case far beyond any residential demand or application. The boiler/heat exchanger is just a larger version of a residential hot water heater.

Boiler System - About back to top

This stainless steel heat exchanger is part of a boiler system in an industrial application. The energy source for the heat exchanger is a steam generator whose steam heats the interior of the stainless steel tubing of the heat exchanger to 338 Fahrenheit resulting in an exterior surface temperature of 266 degrees Fahrenheit. The source water has a temperature of 52 degrees Fahrenheit. It travels through the heat exchanger pipe and is heated to 185 degrees Fahrenheit in seconds. The heated water then is supplied to a 13,000 gallon hot water storage tank that in turn supplies all the hot water requirements for the entire factory.

Boiler System - The History back to top

The boiler system was newly installed in August of 2002 with raw water treatment consisting of traditional water softeners (Duplex Fleck 2900 24.X72.). The system was operated in this configuration for the first 18 months.

Numerous Softener failures / service problems combined with the substantial operating cost (salt usage approaching $45,000 worth per annum) and industrial discharge issues caused the owner to look for alternatives.

The first attempt was to try and get by without pre-treating the raw water at all; this proved to be disastrous. After only two and a half months the heat exchanger had scaled up to the point where the hot water supply to the plant had been reduced to a trickle. Pulling the heat exchanger for inspection and cleaning proved to be no easy task. The unit had scaled up so completely that it required the use of chains attached to hydraulic presses to force the coil out of its housing. The scale so completely surrounded the core that it visibly consisted of a big lump of limestone in the cylindrical shape of the heat exchanger housing rather than looking at the stainless steel core. It took two days of careful cleaning with phosphoric acid to restore the heat exchanger to a normal operating condition.

Finally in the spring of 2004, a system using the NaturSoft media was installed (Single tank, in/out in up flow operation. Ever since then, this boiler system has been in continuous service protected by no other water treatment but NaturSoft. Hot water usage in the plant averages 80,000 gallons per day, 6 days a week, and 50 weeks per year. The water treated has a calcium hardness of 446 ppm (26 grains per gallon) and small traces amounts of iron. For the entire service life to date, there have been no variations or drop in the performance / efficiency of the boiler system.

At the time of these photographs, the boiler had already heated in excess of 80 million gallons of water in its service life. More importantly, the photographs show the heat exchanger after one year of uninterrupted service having heated in excess of 24 million gallons of water since the last annual inspection! This spring (2007) the annual inspections of the boiler were suspended indefinitely. Since the previous two inspections had not yielded any need for cleaning and the system was operating within specifications the owner chose not to bother going forward.

No service problem or failure resulting in down time for the plant, no capacity constraints and zero operating costs.

Video Page

We invite you to watch the videos below to learn more about your water and how you can benefit from installing a Premium Pelican System in your own home. Pelican Water is the leader in premium whole house water filtration and salt-free systems. In this day and age it now more important than ever to filter your water, protect your pipes and appliances from the negative effects of hard water.

Premium Whole House Water Filters / Softener Combo
Play Video
Is your water Safe?

Learn about the problems we are facing today with our limited drinking water supply. Also learn about the Pelican solution for your family. Learn how chlorine and chloramines are absorbed through your skin and into your foods, including how to remove them from your water. Water is one of our most valuable resources and its time to start treating that way.


Premium Whole House Water Filters / Softener Combo
Play Video
Salt Water Softeners and Reverse Osmosis

Learn about the affects of salt-based water softeners and how they work. Also learn about Reverse Osmosis (RO) systems and how they work. Many people who have a salt or potassium-based water softener do not realize the damaging effects it can have on our planet and our bodies over a period of time.


Premium Whole House Water Filters / Softener Combo
Play Video
Safeguarding your water

Learn about the benefits and advantages of owning the Pelican Combo Series. The EPA says it is up to you to filter your water in your home. Adding a filter to your home is the first line of defense against harmful chemicals and byproducts. The Pelican Natursoft system offers a green alternative to water softening that will protect your biggest investment: your home, from scale and the damaging effects of hard water.


How It Works - Pelican Salt-Free Water Softener

What is water hardness? back to top

Water is known as the world's universal solvent. Its ability to dissolve rock and sediment has created some of the worlds must stunning sights, like the Grand Canyon. The result of dissolving rock and limestone is the introduction of high concentrations of calcium and magnesium, or 'hard water'.

The amount of calcium and magnesium in the water varies based on the amount needed to balance that water. As that water evaporates the concentration of minerals grows and results in water that forms scale. This is called 'saturation'.

Scale is not a random occurrence. Scale is the result of too much calcium and magnesium ('hard water') being present in your water. The water attempts to balance itself by precipitating out dissolved calcium and magnesium in the form of scale and limestone deposits

What does hardness scale do? back to top

Scale can have an adverse effect on many appliances in the home including the dishwasher, water heater, fridge, sink faucets and shower heads. Scale will clog these items or cause damage to o-rings and valves that result in costly repairs.

In your water heater, heating up the water causes scale to form quicker and can result in your heating element burning out much faster than normal. 'Hardness' that is trying to scale can also interfere with your detergents and form soap scum.

How "water softeners" deal with "hard water"? back to top

"Hard water" problems can be taken care of with a water softener. A water softener is any device, substance or process that when applied will result in any, or all of the following benefits to varying degrees in the areas of scale reduction, improved cleaning / housekeeping and subjective improvements in personal care. Pelican's salt free water softener offers you independent third party performance tested scale prevention, along with improved cleaning and housekeeping benefits while also offering you a reduction in detergent use.

Physical Water Treatment - How it works back to top

Pelican Natursoft Salt Free Water Softeners "soften" water by taking varying amount of minerals from solution through precipitation as well as reducing the water's surface tension. More importantly, without the use of chemicals, physical water treatment also produces superior scale reduction and even remove existing scale deposits other water treatment methods lack.
Watch video

Physical Water Treatment - The Science Behind it back to top

The NaturSoft media has calcium carbonate crystal structures on its surface that will attract excess dissolved hardness and remove it from solution by integrating it into the crystal structures on the media. This results in the crystals on the media surface to grow larger. The movement of water and friction among the individual media granules rubbing against each other will cause fragments of these newly grown crystal structures to be fragmented off the media and released into the passing water.

Those free flowing calcium carbonate crystals then continue to travel through a plumbing system as suspended particles where they perform the same role as the media in the NaturSoft system itself, i.e. acting as seed crystals further buffering the effects of any changes in the scale potential of the water downstream by absorbing excess mineral into their structure and themselves spawning the creation of additional micro crystals.

Learn about the science behind the NaturSoft Softener by Pelican.

Installation Diagrams and Guides

Diagrams / Owners Manual back to top
Owner's Manual for Pelican NS3/NS6 (link opens in new window)

Specs and Product Information back to top
Pelican Model #:
Tank Width: 9"
Max Flow Rate:
10 GPM
Connection Size:
Operating Pressure:
25-80 PSI
Operating Temperatures:
36-120 F
Filter/Media Change:
Sediment Prefilter:
Every 6-9 Months
Tank 1 Media (NS3):
No Replacement - Lifetime Media
Pelican Model #:
Tank Width: 11"
Max Flow Rate:
15 GPM
Connection Size:
Operating Pressure:
25-80 PSI
Operating Temperatures:
36-120 F
Filter/Media Change:
Sediment Prefilter:
Every 6-9 Months
Tank 1 Media (NS6):
No Replacement - Lifetime Media

Water Quality Guidelines back to top
pH Range:
Max Hardness:
75 GPG (1,282 mg/L or ppm)
Max Iron/Manganese:
0 mg/L
Max Hydrogen Sulfide:
0 mg/L

System Includes back to top
  • Sediment pre-filter system with mounting hardware
  • Pelican NaturSoft system preloaded ready to install
  • Bypass valve and fittings (1”)
  • Installation guide

Manufacturer's Warranty Information back to top

Pelican Limited Lifetime Warranty against manufacturer's defects.

Pelican Water (“Pelican”) warrants to the end user (“customer”) that its tanks, valves, in/out heads, bypass’s, fittings, Natursoft media and housings (“Covered Items”) will be free from defects in material and workmanship under normal use and service for the life of the system. No warranty is made with respect to defects or damaged due to neglect, misuse, alterations, accident, misapplication, physical damage, installation on water quality outside guidelines for system or damaged caused by fire, acts of God, or freezing.

Private Well Water Conditions
(water supplied from homeowner's private well): The water treated shall be free of hydrogen sulfide (sulfur gas / rotten egg smell), oils or high levels of copper (>1.30 mg/L). Any will coat the surface of the media and will interfere reducing its efficiency. If any iron or manganese is present in the source water, you must pre-treat the water. If any of these issues exist, you should employ pre-treatment prior to using this technology. Please contact customer service at 1-877-842-1635 for your pre-treatment needs.

Frequently Asked Questions

Q. What is the difference between water spots (evaporative deposits) and hard water scale?

Hard Water Scale

Hard water scale buildup is mineral deposits that form inside your water heater, pipes, shower heads and icemakers. This scale occurs because the water is over-saturated with hardness minerals causing those minerals to come out of solution and form scale on pipes and heating elements. This scale can reduce water pressure and damage appliances.

Evaporative Mineral Deposits

Any time water is allowed to evaporate on the outside of faucets, shower doors and counter tops, dissolved solids and minerals are left behind. When these solids are left un-cleaned for a length of time they mix with soap and dirt around them to create a hard to remove water spotting deposit. Since the water has already evaporated, the scale formed is no longer related to the water, and adding a salt water softener will not prevent this, because salt softeners leave sodium in the water, which will also leave water spots.

The Natursoft Solution

A water softener will not stop water spotting. The Pelican no salt water softener will help reduce the amount of heavy cleaning you need to do to remove those spots and will eliminate hard water scale in your pipes and appliances. When treated with Natursoft, minerals that are left behind on surfaces when the water evaporates do not bond or stick to the surface around them, making cleaning easier. With Hard water scale prevented , the no salt water softener has protected your appliances from damaging hard water.
Q. Does the NaturSoft filter out chlorine and chemicals from my water?
No, the Pelican NaturSoft is a water softener/conditioning system. Its sole purpose is to deal with the hardness in your water and not the contaminants. If you are interested in filtering chlorine and other chemicals from your water, you may want to consider the Pelican Whole House Water Filter and Softening Combo.

Q. What makes NaturSoft different from similar technologies?

Unlike other systems on the market, the NaturSoft is the only salt free water softener certified for 99.6% scale prevention with DVGW and requires only 3 seconds of contact with the water; Others require 9 seconds or more. The Pelican NaturSoft is unlike any other system on the market. The NaturSoft is made in the USA and is sold only by Pelican Water Systems.

Another benefit of going with Pelican is the lifespan of the NaturSoft catalytic granules. NaturSoft catalytic granules have been rigorously tested in the real world, used in the commercial industry, and made to be non-sacrificial, therefore it requires no "rest time", and requires no replacement. Other similar technologies require replacement every 3-5 years at costs of $600-$1,000 and require you not use their systems for 8 hours a day for proper rest!

Q. Do I need to replace the media in the NaturSoft System?

Unlike other systems on the market, the NaturSoft systems catalytic granules have been rigorously tested in the real world, used in the commercial industry, and made to be non-sacrificial, therefore it requires no replacement. Other similar technologies require replacement every 3-5 years at costs of $600-$1,000!

Q. Is the Pelican Natursoft a water softener?
Yes, the Pelican Natursoft is a salt free water softener. Pelican worked closely with the Water Quality Association (WQA) Gold Seal Certification Body and a team of authorities on water treatment certification to define what a water softener was and help expand education to consumers about the differences between an ion exchange (salt) and T.I.C. (Salt Free) water softeners. Education has always been an important step in Pelican's mission statement.

With all the new technologies being developed for water treatment, its important that your water treatment company help educate the consumer on new technologies and how they benefit you. The Gold Seal Body of the WQA does not define the definition of a water system, instead it determines what is certified and what it is certified for and the method used to deal with water hardness. Pelican's Natursoft system is certified by WQA under NSF/ANSI 61 and NSF/ANSI 42 for structural integrity. With third party testing under DVGW 9191 showing 99.6% scale prevention, Pelican is the only salt free water softener with a proven track record on the market.
Q. If the water hardness is tested after the system is installed will the hardness level be different?
If the water is tested after the NaturSoft System is installed the hardness level will not be reduced. The NaturSoft system uses a no salt technology called T.I.C. which prevents hard water minerals from creating scale, while still leaving those benefical minerals in your water. The result is water that is balanced. Because a hard water test only checks for the amount of calcium in the water, and not if it will scale, the strip may still show hard, but the NaturSoft is still protecting your appliances and your home with treated water.

Q. How will the NaturSoft System be shipped?
The NaturSoft Systems are shipped via UPS Ground in the highest quality doubled walled box with side cushions and a custom top piece. No expense has been spared to ensure your system arrives in factory fresh condition.

Water Shield Auto-Ship Program Includes Free Delivery Water Shield Program – Replacement Filters & Parts