Real customer review from verified purchase - Non-compensated feedback.
We initially found Pelican via the Internet. We were contacted by "Patrick" service rep. Patrick was knowledgable and professional. I provided him with our well water analysis and we are able to go with the "salt free". We're building a new home with well water. Working with Patrick we had our questions/concerns answered. And I had (2) other estimates from local folks to compare with. Thank You Pelican!
- Keith Taylor
Thanks for a great solution to excellent shower water! Excellent sales help from Jeff K.
Las Vegas, Nevada
I previously purchase a full system from Pelican. The well started to produce a brown color and rotten egg smell. I called Pelican and spoke to Mark. He handled the call with an real sense of urgency, took ownership of my problem and asked very detailed questions to get to the root of the problem. Next day my system add on was ready for pick up. Again he took ownership of an issue with heavy weight and advised me that he would rather ship the product than have me pick it up. He even gave me free shipping!
Outstanding customer service!!!!
- Mark LaFlamme
Great so far
We've been using the NaturSoft System since December 18, 2014. After using a salt system for 18 years, we had some anxiety about a salt free system. I'm happy to report that we have transitioned over with minimum discomfort. The soap and shampoo still lathers up nicely and rinses off quickly. Our skin and hair are doing nicely as well. There is a little hardness deposition on chrome fixtures and the glass teapot, but a quick wipe or rinse with a 1 to 10 solution of white vinegar and water restores the shine like new.
- James Posedly
Just placed an order by phone with Michael (x# 217.) Very helpful and very friendly. He got me a good & fair price as well.
- collis white
del rio, texas
The gentleman named Jason was very helpful and polite. He didn't push us to purchase something we didn't need. I recommend your company. Thank You.
- jason boydston
mt vernon, MO
Very Helpfull, Happy
Every home especially new builds should just come with whole home filters. We are mostly water.. We need heathy water. City water may be ok tasting but probably has something in it that we should not drink or even wash with. My water actually feels a little softer without the slime feeling and taste like bottled water after a couple of weeks of clean out, meaning after any minerals in pipes break loose and clean out. I took a bath after showering to see what is like. The water has an actual aqua color and no nauseating chlorine mist.
Great customer service, willing to help, spoke perfect English.
- Dan williams
We are more than pleased with the system. I even think it
helps with the calcium deposits on our pool tile.
- L. Ralph Hergenrader
I spoke with Jason Morgan last week regarding the PF6. He was very helpful answering questions I had, and I would certainly give Mark a high mark for his help regarding the system. Thank you very much!!
- Ricardo Hinojosa
Jason was really good at helping me find the best product for my house. The delivery was fast thanks again
Thank you Jeff ext 220! Your shower head resolved our problem of smelling and feeling like we swam in a pool after showering. Many Thanks, Matt
The best available for household water usage.
After 2 yrs. of use, we have noticed about a 30% increase in water flow due to removal of "stuff" in water lines - Especially for showers - and salt removed. Saves substantial money compared to other systems used in homes. Have 2 homes and both are equipped with the PSE1800/PSE2000 units.
- Jim Swick
Called main number to ask a few questions.
We spoke with Mark Hughes, he was fun, knowlegible and patient.
After a breif discussion, we called back to order the combo series. Great customer service!
Ed and Evelyn Thompson
- Evely and Ed Thompson
Easy to install
Clean Water. Taste is good.
- Troy Casey
We love our new unit and it has cut down on the work I have to do to keep the calcium deposits off of sinks, glass shower doors, and inside toilets. Having a Bed and Breakfast I do a lot of cleaning and I would recommend the Pelican Water System to anyone who has hard water.
- Jackie Hall
great job Richard
This was the first time i have ever heard of this kind of system. Richard did a wonterful job of explaining everything. I look forward to saveing water and haveing great water from every source in my home. We are looking forward to the haze free glasses from the dish washer and the shower door.
thank you Richard, good job.
Gary & Kathy Swanson
- Gary Swanson
Queen Creek, AZ.
Everything is so much easier to clean, just wipe it off. No more scrubbing. Its great!
Eau Claire, WI.
Thank you Jeff ext 220 for excellent follow up and customer service! Pelican is awesome!
We are very pleased with both of our whole house filters- fluoride and carbon. These filters are an exceptional value and quality , easy to install and great technical support. Thanks for everything!